Terrace/patio

Reviews of Best Western Plus Landing View Inn & Suites

2.5 out of 5

Reviews

8.4

Very good

Rating 10 - Excellent. 457 out of 1002 reviews" "
Rating 8 - Good. 344 out of 1002 reviews" "
Rating 6 - Okay. 117 out of 1002 reviews" "
Rating 4 - Poor. 49 out of 1002 reviews" "
Rating 2 - Terrible. 35 out of 1002 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Mirza, Seguin

Travelled with group
Bad smell in the room. Dirty carpeting
Stayed 2 nights in May 2024

10/10 Excellent

Greg

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Right off the main drag and very close to the local attraction, The Landing.
Stayed 2 nights in May 2024

8/10 Good

dianne

Travelled with family
Liked: Cleanliness, staff & service
Have to locate room
Stayed 1 night in May 2024
Response from jo on 15 May 2024
Dianne thanks for recently staying with us. We hope you'll join us again soon.

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Magaly

Travelled with family
Liked: Cleanliness, staff & service
With the hotel being in the main street Traffic noise was a bit too much for someone who was tired n sleepy
Stayed 1 night in May 2024
Response from jo on 6 May 2024
Magaly thanks for recently staying with us. We are sorry to hear about the road noise issue. We are located in downtown area it has it's perks but that is one of the downfalls. Hope you'll stay with us again in future.

6/10 Okay

Nikki

Travelled with family
I couldn’t tell in the pictures that it was an outside entrance to the room, more like a motel than a hotel
Stayed 2 nights in May 2024
Response from jo on 6 May 2024
Thanks for recently staying with us. We appreciate your input it's super important to us. Hope you'll give our brand another chance in future.

8/10 Good

Gerald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I liked the walking distance to a good Farm House Restuarant
Stayed 4 nights in Apr 2024
Response from jo on 4 May 2024
Thanks for recently staying with us. We appreciate your business and are so please to hear you had a great trip to Branson. Hope to see you again next time!

8/10 Good

Nicole

Travelled with family
Liked: Staff & service, property conditions & facilities
It was fine
Stayed 1 night in Apr 2024
Response from jo on 4 May 2024
Thanks for recently staying with us. We appreciate your business and are so please to hear you had a great trip to Branson. Hope to see you again next time!

8/10 Good

bo

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from jo on 4 May 2024
Thanks for recently staying with us. We appreciate your business and are so please to hear you had a great trip to Branson. Hope to see you again next time!

8/10 Good

Randall

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from jo on 4 May 2024
Thanks for recently staying with us. We appreciate your business and are so please to hear you had a great trip to Branson. Hope to see you again next time!

10/10 Excellent

Rebecca

Stayed 1 night in Apr 2024
Response from jo on 11 May 2024
Rebecca thanks for recently staying with us. We are happy to hear you had a great trip in Branson. We hope you'll join us again soon.

8/10 Good

Angie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the indoor pool and we give the staff an A
Stayed 2 nights in Apr 2024
Response from jo on 15 Apr 2024
Angie thanks for recently staying with us. We are so happy to hear you had a lovely stay. Our team strives to exceed our wonderful guest expectations and look forward to having you stay with us again soon.

8/10 Good

nicholas

Travelled with partner
Liked: Staff & service, amenities
breakfast should be at 6 not 7 especially on check out morning for us drivers getting on the road asap . a little update to the rooms especially lighting. not enough light
Stayed 6 nights in Apr 2024
Response from jo on 15 Apr 2024
Thanks for recently staying with us. Your input is super important to us.

8/10 Good

Lynne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The motel has a decent location. Walking back from downtown requires going up a steep hill, but there is a free trolley. The room was clean, the floor lamp didn’t work but I made it without the additional light. The parking lot is not level so prepare yourself for an adventure in balance, but there are plenty of spaces.
Stayed 2 nights in Apr 2024
Response from JO on 12 Apr 2024
THANKS FOR RECENTLY STAYING WITH US. WE APPRECIATE YOUR INPUT IT'S SUPER IMPORTANT TO US. SAFE TRAVELS!

10/10 Excellent

Dorea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite place
Stayed 1 night in Apr 2024
Response from JO on 12 Apr 2024
THANKS FOR RECENTLY STAYING WITH US. WE APPRECIATE YOUR INPUT IT'S SUPER IMPORTANT TO US. SAFE TRAVELS!

10/10 Excellent

Llans

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from JO on 12 Apr 2024
THANKS FOR RECENTLY STAYING WITH US. WE APPRECIATE YOUR INPUT IT'S SUPER IMPORTANT TO US. SAFE TRAVELS!

8/10 Good

Katrina

Stayed 1 night in Mar 2024
Response from JO on 12 Apr 2024
THANKS FOR RECENTLY STAYING WITH US. WE APPRECIATE YOUR INPUT IT'S SUPER IMPORTANT TO US. SAFE TRAVELS!

10/10 Excellent

Peggy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and accommodating.
Stayed 2 nights in Mar 2024
Response from jo on 21 Mar 2024
Peggy thanks for recently staying with us. We really appreciate the wonderful review. We strive to exceed our wonderful guest expectations and try to give the overall best experience. Happy Travels!

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities
A short walk to the Landing this motel has average, older rooms with a strong smell of cleaning solution. The price and good location made it a decent choice.
Stayed 2 nights in Mar 2024
Response from jo on 16 Mar 2024
Kevin thanks for recently staying with us. We are so happy to hear you enjoyed the location. We are in the heart of the down town area and love how easy it can be for our guest to get to landing for shopping and fun. Join us again sometime. Safe travels.

10/10 Excellent

Javier

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from jo on 5 Mar 2024
Javier thanks for recently staying with us. We are so glad to hear you enjoyed your stay with us. We strive to exceed our wonderful guest expectations. Hope you'll join us again soon.

8/10 Good

Melissa

Travelled with pets, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Enjoyed the proximity to the Landing and pet friendly. Manager was great, she was very accommodating and helpful 🌞 Room was very small, but clean. Would definitely stay here again.
Stayed 2 nights in Feb 2024
Response from JO on 26 Feb 2024
MELISSA THANKS SO MUCH FOR SUCH A WONDERFUL REVIEW. WE STRIVE TO EXCEED OUR WONDERFUL GUEST EXPECTATIONS. HOPE YOU WILL STAY WITH US AGAIN SOON.

10/10 Excellent

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, comfy beds and close to the landing.
Stayed 1 night in Dec 2023
Response from JO on 26 Feb 2024
THANKS FOR RECENTLY STAYING WITH US. WE APPRECIATE YOU DANIELLE. HOPE YOU'LL JOIN US AGAIN SOON.

2/10 Terrible

Devon

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a Cheer event in Branson, MO The first night we came in the beds had stains, blood stains, no heat and couldn’t adjust the it bc the knobs were broken. Had to change rooms and they were accommodating to that. Got in the second room the smoke detector chimed all night and again the heat didn’t work and there was no way to adjust it. The next day they did come fix it. But I wouldn’t stay there again anywhere.
Stayed 2 nights in Feb 2024
Response from JO on 26 Feb 2024
DEVON WE ARE SORRY TO HEAR YOU HAD A BAD EXPERIENCE. WE APOLOGIZE FOR THE INCONVIENCE OF THE ISSUES YOU EXPERIENCED. YOUR INPUT IS VERY IMPORTANT TO US. WE WILL LOOK FURTHER INTO THIS ISSUE AND FIGURE OUT WHAT HAPPENED THIS IS NOT A USUALLY COMPLAINT WE GET. HOPE YOU WILL STAY WITH OUR BRAND AGAIN IN FUTURE.

6/10 Okay

Kay

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
Very nice staff, didn’t enjoy location and definitely not handicap friendly
Stayed 2 nights in Feb 2024
Response from JO on 26 Feb 2024
THANKS FOR RECENTLY STAYING WITH US. WE APPRECIATE YOU AND YOUR INPUT IS VERY IMPORTANT TO US.

6/10 Okay

Courtney

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2024
Response from JO on 26 Feb 2024
THANKS FOR RECENTLY STAYING WITH US. YOUR INPUT IS IMPORTANT TO US. HOPE YOU WILL STAY WITH US AGAIN IN FUTURE. SAFE TRAVELS.

8/10 Good

Margo, Glasgow

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. Nice room, but the warm water faucet leaked and it was a little noisy with traffic and rooms upstairs. Decent breakfast. Overall pleasant stay. Would come back again.
Stayed 3 nights in Feb 2024
Response from jo on 9 Feb 2024
Margo thanks for recently staying with us your input is super important to us. We are sorry you had some issues with the room thanks for letting us know. We would love to have you stay with us again anytime.

10/10 Excellent

Casey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Wonderful place, comfortable, and very clean.
Stayed 1 night in Jan 2024
Response from JO on 25 Jan 2024
THANKS FOR RECENTLY STAYING WITH US. WE APPRECIATE YOUR BUSINESS AND YOUR INPUT IS VERY IMPORTANT TO US. WE HOPE YOU WILL JOIN US AGAIN SOON. SAFE TRAVELS.

8/10 Good

marla

Stayed 3 nights in Jan 2024
Response from JO on 25 Jan 2024
THANKS FOR RECENTLY STAYING WITH US. WE APPRECIATE YOUR BUSINESS AND YOUR INPUT IS VERY IMPORTANT TO US. WE HOPE YOU WILL JOIN US AGAIN SOON. SAFE TRAVELS.

4/10 Poor

Adela

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 2 nights in Jan 2024
Response from JO on 25 Jan 2024
THANKS FOR RECENTLY STAYING WITH US. WE APPRECIATE YOUR BUSINESS AND YOUR INPUT IS VERY IMPORTANT TO US. WE HOPE YOU WILL JOIN US AGAIN SOON. SAFE TRAVELS.

10/10 Excellent

juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from JO on 25 Jan 2024
THANKS FOR RECENTLY STAYING WITH US. WE APPRECIATE YOUR BUSINESS AND YOUR INPUT IS VERY IMPORTANT TO US. WE HOPE YOU WILL JOIN US AGAIN SOON. SAFE TRAVELS.

6/10 Okay

Crystal

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2024
Response from JO on 25 Jan 2024
THANKS FOR RECENTLY STAYING WITH US. WE APPRECIATE YOUR BUSINESS AND YOUR INPUT IS VERY IMPORTANT TO US. WE HOPE YOU WILL JOIN US AGAIN SOON. SAFE TRAVELS.

8/10 Good

Stacy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People were very helpful. Breakfast was actually nice.
Stayed 1 night in Jan 2024
Response from JO on 13 Jan 2024
STACY THANKS FOR RECENTLY STAYING WITH US. WE HOPE YOU HAD A WONDERFUL TRIP TO BRANSON. HOPE YOU WILL STAY WITH US AGAIN SOON.

8/10 Good

PAUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from JO on 10 Jan 2024
THANKS FOR RECENTLY STAYING WITH US. WE APPRECIATE YOUR BUSINESS AND YOUR INPUT IS SUPER IMPORTANT TO US. HOPE YOU WILL STAY WITH US AGAIN SOON.

8/10 Good

angela

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We love staying here the rooms are clean, beds are comfortable, breakfast is good and breakfast room is inviting. People are friendly.
Stayed 2 nights in Jan 2024
Response from JO on 10 Jan 2024
THANKS FOR RECENTLY STAYING WITH US. WE APPRECIATE YOUR BUSINESS AND HOPE YOU WILL STAY WITH US AGAIN SOON.

4/10 Poor

Paul

Liked: Staff & service
Was not told the pool was closed, still paid full price. Stayed 2 nights, room service did not make the bed, did not replace the coffee, and did not replenish the towels. It is a great location in Branson. This is the first review I HAVE EVER LEFT for a hotel. They were not busy, no excuse for subpar service. There were like 30 guests in this hotel at best.
Stayed 2 nights in Jan 2024
Response from JO on 13 Jan 2024
PAUL WE ARE SORRY TO HEAR ABOUT THE INCONVIENCE THE POOL BEING DOWN CAUSED YOU. WE WENT THROUGH EVERY CHANNEL GETTING OUR POOL TO SHOW OFFLINE FOR JANUARY. WE KEEP OUR POOL OPEN 24 HOURS A DAY 7 DAYS A WEEK. WE SLOW DOWN ENOUGH EVERY JANUARY TO REFRESH OUR POOL WITH PAINT AND DO OUR PREVENTIVE MAINTENANCE AT THAT TIME ON OUR POOL. WE WOULD LIKE TO APOLOGIZE FOR THE HOUSEKEEPING ISSUE WE WILL TALK TO THE STAFF ABOUT THAT MATTER THATS A UNUSAL COMPLAINT TO SEE WHAT HAPPENED. OUR PRICES ARE DISCOUNT DUE TO POOL BEING OUT OF SERVICE FOR THE MONTH OF JANUARY. WE HOPE IN FUTURE STAY YOU WILL GIVE OUR BRAND ANOTHER CHANCE.

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Staff was great. This should be listed as a motel, the doors are accessed from the outside. I wish this had been disclosed. The surrounding area is fine enough but the property itself is very dated. The rooms were musty and the bathroom smelled like urine once the steam from the shower was going. The beds were very comfortable and the shower got good and hot so that was nice. It wasn’t the worst place I’ve ever seen, but should be a $60/night stay at most. Only was I would consider going back.
Stayed 1 night in Jan 2024
Response from jo on 13 Jan 2024
Thanks for recently staying with us. We are sorry to hear you experienced some issues while staying with us. We apologize for the issues you experienced. In future if you ever have issues with a room let the front desk know so they can address those issues right away. Our team strives to give ultimate customer service and that's what we are there for. Hope you'll give our brand another chance in future.

4/10 Poor

Casey

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from jo on 13 Jan 2024
Casey thanks for recently staying with us. We appreciate your business and your input is super important to us.

8/10 Good

Terry

Travelled with family
Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2023
Response from JO on 5 Jan 2024
THANKS FOR RECENTLY STAYING WITH US. WE HOPE YOU ENJOYED OUR WONDERFUL TOWN. HOPE YOU'LL STAY WITH US AGAIN SOON.

10/10 Excellent

Brian

Stayed 2 nights in Dec 2023
Response from JO on 5 Jan 2024
THANKS FOR RECENTLY STAYING WITH US. WE HOPE YOU ENJOYED OUR WONDERFUL TOWN. HOPE YOU'LL STAY WITH US AGAIN SOON.

10/10 Excellent

eldon

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay there again
Stayed 2 nights in Dec 2023
Response from JO on 5 Jan 2024
THANKS FOR RECENTLY STAYING WITH US. WE HOPE YOU ENJOYED OUR WONDERFUL TOWN. HOPE YOU'LL STAY WITH US AGAIN SOON.

10/10 Excellent

Alexander

Stayed 1 night in Dec 2023
Response from JO on 5 Jan 2024
THANKS FOR RECENTLY STAYING WITH US. WE HOPE YOU ENJOYED OUR WONDERFUL TOWN. HOPE YOU'LL STAY WITH US AGAIN SOON.

2/10 Terrible

Angie

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from JO on 5 Jan 2024
ANGIE THANKS FOR RECENTLY STAYING WITH US. YOUR INPUT IS EXTREMELY IMPORTANT TO US. WE ARE SORRY TO HEAR WE MISSED SOMEHOW DURING YOUR STAY WITH US. WE HOPE YOU'LL GIVE US ANOTHER CHANCE IN FUTURE. OUR TEAM STRIVES TO GIVE THE BEST OVERALL EXPERIENCE WE CAN GIVE.

8/10 Good

John

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Nice place Bed was dirty but overall nice
Stayed 2 nights in Dec 2023
Response from jo on 29 Dec 2023
John thanks for recently staying with us. We appreciate your business and your input is very important to us. We are sorry to hear you felt your bed was dirty. We always change all bed sheets and linen after every guest and fully clean and santize all of our guest rooms before each guest checks in. In future if you ever have any issues please communicate with hotel front desk and they can help fix any issues you have to help your stay be moe enjoyable.

10/10 Excellent

Candy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Parking was a little tight but the overall stay was very pleasant.
Stayed 1 night in Dec 2023
Response from jo on 29 Dec 2023
Candy thanks for recently staying with us. We appreciate your wondeful business and hope you have a great holiday season.

10/10 Excellent

Steven

Stayed 3 nights in Dec 2023
Response from JO on 25 Dec 2023
THANKS FOR RECENTLY STAYING WITH US. WE HOPE YOU'LL STAY WITH AGAIN SOON. SAFE TRAVELS AND HAPPY HOLIDAYS.

6/10 Okay

bangsil

Liked: Cleanliness
Stayed 1 night in Dec 2023
Response from jo on 22 Dec 2023
Thanks for recently staying with us. We appreciate your business so much and hope you'll stay with us again.

6/10 Okay

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, close to downtown, parking, & the highway. Comfortable room but tiny bathroom. Staff was excellent. I should have known when I saw the complimentary earplugs that this is a noisy place. I'm not a fan of the outside entrance and this is an older motel.
Stayed 1 night in Dec 2023
Response from JO on 19 Dec 2023
JOHN THANKS FOR RECENTLY STAYING WITH US. HOPE YOU HAD A GREAT TRIP. YOUR INPUT IS SUPER IMPORTANT TO US. JOIN US AGAIN SOON.

10/10 Excellent

Micah

Stayed 1 night in Dec 2023
Response from JO on 5 Jan 2024
THANKS FOR RECENTLY STAYING WITH US. WE HOPE YOU ENJOYED OUR WONDERFUL TOWN. HOPE YOU'LL STAY WITH US AGAIN SOON.

10/10 Excellent

Travis

Stayed 3 nights in Dec 2023
Response from JO on 19 Dec 2023
THANKS FOR RECENTLY STAYING WITH US. WE APPRECIATE YOU TAKING THETIME TO GIVE US A REVIEW. YOUR INPUT MEANS SO MUCH TO US. HAPPY HOLIDAYS.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from JO on 19 Dec 2023
THANKS FOR RECENTLY STAYING WITH US. WE APPRECIATE YOU TAKING THETIME TO GIVE US A REVIEW. YOUR INPUT MEANS SO MUCH TO US. HAPPY HOLIDAYS.