Hi Dorina,We apologize for the ice in the freezers, but these mini fridge's freezers are quite small, so they freeze up quickly. We checked the lamps in the room you were in first and the lamps are working fine. We did not move you immediately to another room though as soon as you addressed your complaints.

Hi Jean,Thank you for staying with us. We are glad that you had a comfortable stay in our pet friendly, renovated rooms. We look forward to seeing you again the next time you are in the area. Have a wonderful week!

Hi Robyn,When you checked in you signed a registration form saying that you would not smoke in our nonsmoking, but you did smoke. There were cigarettes and ashes everywhere. On top of this, you had a undeclared dog. We were unable to charge you for either of these things because your credit card was declined.

Hi Jacob,Thank you for staying. We appreciate you taking the time to leave this review and we hope you have a wonderful week.

Hi Cannon,This review speaks more about you then it will ever about us or our staff. We are sorry you are upset that you were kicked out for smoking in our nonsmoking room, but there are consequences when you break policies that you agreed to.

Thank you so much, Robyn. We are glad to hear you had a wonderful stay!

Hello Darlene,There is nothing wrong with our staff. However, each time you come to check in it is way before check in time (several hours early) and you demand a specific room. Not only this, but you ask for keys to the room while the room is still occupied. We will never give out keys while another guest still has keys to the room. You have stayed here many times, but that does not give you a reason to treat our staff badly. We have never said anything until yesterday, but guests who treat our employees the way you do is simply unacceptable and we will not tolerate it. We wish you all the best in finding a hotel that is a better fit for what you are looking for. Have a nice day.

Hello Cora,We apologize that your stay was not a good one. We will address these issues with housekeeping. Had any of these issues been mentioned to the front desk while you were here, we would have been happy to help by moving you to another room.

Thank you for staying, Christopher.

Hello Andrew,Thank you so much for this nice review. We really appreciate your feedback. Have a wonderful day!

Thank you so much, Kurt. We love our convenient, central location.

Thank you!

Hello Michelle,Thank you so much for this nice review. We are so glad that you had a comfortable stay. We have renovated the entire interior, so that our guests have as comfortable a stay as possible. Thank you again and have a wonderful day!

Hi Cassie We are so sorry to hear of your situation, but we do have a policy that in order to check in the guest must have a valid, federal ID, and a credit card in their name. If the credit card is in someone else' s name then we will not accept it. We wish you all the best. Take care.

Thank you for staying. We are so glad you had a good stay. Enjoy your weekend.

Thank you, Joel. Have a great day!

Hi Dawn,Thank you so much for staying with us. We hope you have a wonderful week.

Hi Todd,Thank you so much for your kind words. It is always great to see you! Thank you for staying with us whenever you need lodging in Bozeman. Have a wonderful night!

Hello Maureen,We are so sorry that your stay wasn't a great one. There are three restaurants within immediate walking distance of the motel: a Mexican restaurant (a short walk across the street), Applebees (directly across the street), and a restaurant inside the Best Western (right down the street from us). Regarding the beds, all of our beds are brand new including the bedframe, boxspring, and mattress. We are sorry that this bed type didn't work for you, but they are all new beds. Have a wonderful week!

Hi Wayne,Thank you for staying. We have checked this heater and it is in perfect working order. We are sorry that you had some trouble with it though.

Hi Heidi,We apologize for the issue you had with the outlet. We will look into this. Have a great week!

Thank you, Patricia!

Thank you, Daniel. We really appreciate you taking the time to review your stay.

Thank you, Robert.

Thank you, Michael!

So glad that you had a great stay! Enjoy the rest of the week.

Thank you so much, Jared. Have a wonderful day!

Hi Tracy,Thanks for staying!

Thank you, Jared. We are so glad you had a pleasant stay.

Thank you, David!

Good Morning Alzareef,Thank you for staying. Have a wonderful day!

Hi Jessi,We are so glad that your stay was a great one! Thank you for the review and we look forward to seeing you again.

Hello Juan,There were no complaints from you until you were contacted because your credit card was declined. You made 28 reservations for at least three days each and stayed all of these without a single complaint until we called you about a very simple thing: a declined credit card. You proceeded to argue that the card was not declined and you expected is to hold a room for you for 7 hours until you arrived. That is not how this works. Additionally, when we tried to talk to you about a broken shutter (that we never charged you for), you blamed it on other guests/our staff saying it was already broken. We were extremely reasonable and fair, but you refused to work with us. Finally, this review does not make any sense. What does "their light contacts are not useful, the bathrooms are covered as well as the sinks" mean anyway?!

Hi Jami,Thank you for the review and thank you for staying. Enjoy your day!

Hi Christopher,We are sorry if your stay was loud. You can always contact our staff at the front desk is other guests are too noisy.

Thank you for staying. We are so glad that you enjoyed your stay. Have a great week!

Thank you, Todd. We appreciate this review and you staying. Have a wonderful weekend and Happy New Year!

Thank you, Dennis! We look forward to when you stay again. Have a very Happy New Year!

Thank you so much, Tyler. I am so glad that you had a wonderful stay. Have a fabulous Sunday!

Hello Carey,Thank you for your wonderful feedback; we appreciate it so much. We look forward to when you stay again. Happy New Year!

Hello Dennis,Thank you for this wonderful review. Have a great day!

Thank you, Shaun. Have a wonderful weekend. Happy New Year!

Thank you, Pete.

Hello Mark,We are so sorry again about checking you into a dirty room. Thank you for your understanding. We really do appreciate it. We hope to see you again should you return to Bozeman. Have a wonderful day!

Hello Jamie,Thank you so much for staying with us. We really appreciate you taking the time to review your stay and we are so glad it was a pleasant one. Have a wonderful week!

Hello Leon,Thank you so much! We really appreciate it. Have a very Happy Thanksgiving!

Thank you!