Suite, 1 Queen Bed, Microwave | Premium bedding, desk, blackout curtains, iron/ironing board

Reviews of Super 8 by Wyndham Bowling Green North

2 out of 5
Super 8 by Wyndham Bowling Green North
110 Willamette Lane, Interstate 65, Exit 28, Bowling Green, KY

Reviews

7.4

Good

Rating 10 - Excellent. 275 out of 926 reviews" "
Rating 8 - Good. 284 out of 926 reviews" "
Rating 6 - Okay. 182 out of 926 reviews" "
Rating 4 - Poor. 99 out of 926 reviews" "
Rating 2 - Terrible. 86 out of 926 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Eliotz

Travelled with family and small children
Disliked: Cleanliness, staff & service
The front desk send us to room 215, the room smells like some was smoking in it, one bed was dirty, not made and buggs on sheets. I took pictures and showed it to front desk in which she said that she sent me and my family to the wrong room😳
Stayed 1 night in May 2024

2/10 Terrible

Mukesh Reddy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed bugs
Stayed 3 nights in May 2024

10/10 Excellent

Darien

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint, quiet, just what I needed
Stayed 1 night in May 2024
Response from Carrie Jensen-Manager on 13 May 2024
Darien, thank you for taking the time to rate us. We are pleased to hear that you enjoyed your stay. Hope to see you again soon.

10/10 Excellent

Diane

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and comfortable. The breakfast was good for the price of the room. Right off 65, so good location. Plenty of parking. We did not see or use the pool.
Stayed 2 nights in May 2024
Response from Carrie Jensen- Manager on 13 May 2024
Diane, thank you for your detailed rating of our hotel. Next time we hope you take time to enjoy our pool and spa. We look forward to hosting you again.

6/10 Okay

Landon

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in May 2024
Response from Carrie Jensen-Manager on 13 May 2024
Landon, we are sorry to hear that we did not satisfy your needs. We are working every day to improve our hotel. We hope you give us another chance.

8/10 Good

Averi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Carrie Jensen- Manager on 13 May 2024
Averi, thanks for the good rating of your stay with us. We hope to keep improving for a more pleasant stay.

6/10 Okay

Kristi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was nice,rooms were clean . Pool /hot tub was good til 2nd time and a couple couldn't wait to get back to their room to have their sex time. couple was
Stayed 1 night in May 2024
Response from Carrie Jensen- Manager on 13 May 2024
Kristi, we apologize for inappropriate behavior from other customers. If we were notified, we would have taken care of the situation. We hope you come again and give us another chance We aim to please our guests.

8/10 Good

Joseph

Stayed 1 night in May 2024

10/10 Excellent

James

Liked: Cleanliness
Na
Stayed 1 night in May 2024
Response from Carrie Jensen- Manager on 4 May 2024
James, thank you for taking the time to rate us. We appreciate your business and the great rating. We look forward for your return.

6/10 Okay

Clint

Disliked: Cleanliness, staff & service, amenities
Bed was comfortable but the room was not cleaned properly and the room had a smell
Stayed 2 nights in Apr 2024
Response from Carrie Jensen- Manager on 29 Apr 2024
Thank you, Clint for taking the time to give our hotel a review. I am so happy you were pleased with the bed. I am sorry you found it not as clean as you would like. We will address the issue with our housekeeping staff. Also, we will handle the problem with the smell. Once again thank you for staying with Super 8. We hope to have you as a guest again.

2/10 Terrible

Julia

Stayed 1 night in Apr 2024
Response from Carrie Jensen- Manager on 13 May 2024
Julia, thank you for taking the time to rate us. We strive our best to provide a pleasant experience for our guest.

10/10 Excellent

Beverly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very chill, safe, & clean. My top priorities at any hotel!
Stayed 1 night in Apr 2024
Response from Carrie Jensen- Manager on 29 Apr 2024
Beverly, thank you for giving us a great rating. We try hard to please our customers. We appreciate your time and your business. We look forward to having you stay with us again.

4/10 Poor

Julie

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Our room didn’t have the couch. I Can live with that just made the room feel empty… The bathroom though, smelt like cat pee and mildew. Very very strong. It was terrible. The outside light of hotel flickered all night and of course was at our window.. even with closed curtains you could see it…. And unfortunately for me flickering lights are a migraine trigger. 😫 personally would not recommend this place
Stayed 1 night in Apr 2024
Response from Carrie Jensen- Manager on 29 Apr 2024
Julie, thank you for taking the time to review us. We are sorry to hear that you were disappointed with your stay. We will work diligently to make sure all of your issues get addressed. We would love to have you back and try to change your opinion of us.

10/10 Excellent

Jessica

Stayed 1 night in Apr 2024
Response from Carrie Jensen- Manager on 13 May 2024
Jessica, Thank you for your great rating. We hope to please all of our customers. We look forward to seeing you again.

8/10 Good

Amanda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Breakfast was available with several options. It was good too. The pool was great. It was quiet, close to the corvette museum, which was our destination. As well ans, close to a lot of food and drink options. Our room was remodeled and way more modern than I expected. The bathroom had an excellent shower with great water pressure and maybe even endless hot water. Staff was friendly and helpful. This isn’t a 5 star resort or anything and I’m sure there could be improvements to a couple things like the air conditioner was noisy , the elevator was small, and this area above the breakfast area as well as the fan above the breakfast area could use a good dusting or a decoration on that area because you can see it from a window by the elevator. This was very reasonably priced and would definitely stay here again.
Stayed 2 nights in Apr 2024
Response from Carrie Jensen-Manager on 18 Apr 2024
Amanda, We appreciate you taking the time to show us appreciation. We strive hard to make this an enjoy stay for all our guests. Can't wait to see you again.

6/10 Okay

Peggy

Stayed 1 night in Apr 2024
Response from Carie Jensen- Manager on 29 Apr 2024
Thank you, Peggy, for rating us. We are working diligently to make the hotel better for all guests.

10/10 Excellent

Michael

Stayed 1 night in Apr 2024
Response from Carrie Jensen- Manager on 29 Apr 2024
Micheal, thank you so much for the 5/5 rating. We try very hard to provide a pleasant experience for all our guests. We appreciate your business, and would love to have you back again.

6/10 Okay

Carl

Disliked: Property conditions & facilities
Property is a bit worn—hook missing on inside of bathroom door, empty tissue box in counter holder, mixing valve in shower needs replacing, awful “modern” lamps in room, breakfast dining area too small for number of guests, service counters not set up for easy flow—the whole food service area needs to be expanded and reconceived.
Stayed 1 night in Mar 2024
Response from Thank you, Carrie Jensen- Manager on 12 Apr 2024
We appreciate your business and the time you took to rate us. This fall we will be renovating and hope to improve on our guest experience.

8/10 Good

Yuniel

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from management team on 27 Mar 2024
Thank you for staying with us.

2/10 Terrible

Jerome

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The place needs a serious makeover. First, the positives: affordable, staff was friendly, and the breakfast was good. Now the bad stuff: It was impossible to turn the shower off so it wouldn't drip. That's got to be costing a lot of money. Worst valve selection ever. The paint on the toilet seat was mostly gone-replace the seat! The drywall was destroyed next to the tub, probably water damage but why not repair it? The curtain and bedspreads were right out of the 70s. The thermostat wasn't working right. I set it to 67 degrees and it just kept being 70 degrees. Then I went to sleep, woke up to a room that was 64 degrees and freezing despite the thermostat saying 67. When I tried to turn it off, nothing happened. Kept running. I got a bug-free room which was good enough, but I'll never stay there again.
Stayed 2 nights in Mar 2024
Response from Dharmesh on 27 Mar 2024
Dear Jerome Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Bowling Green North. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that our hotel didn't pleased you. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Lewis

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff
Stayed 2 nights in Mar 2024
Response from management team on 27 Mar 2024
Thank you for staying with us, we appreciate your feedback.

2/10 Terrible

Angela

Stayed 1 night in Mar 2024
Response from Carrie Jensen-Manager on 10 Apr 2024
Dear Angela,Sorry that you did not enjoy your stay. We try to keep our guest happy and hate to hear that we did not satisfy. Thanks for filling out the rating.

4/10 Poor

Leah

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The carpet was nasty. The ceiling had water leaks. The walls had scratches and dents all over them. Awful place honestly
Stayed 2 nights in Mar 2024
Response from Thanks, Carrie Jensen-Manager on 12 Apr 2024
Thanks for taking the time to rate us. We are sorry you did not enjoy your stay. We are going to be renovating in the fall and hope you will come and see the new changes.

8/10 Good

Christy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Ryan

Travelled with family
Liked: Amenities, property conditions & facilities
Very nice for the price
Stayed 1 night in Mar 2024
Response from management team on 27 Mar 2024
Thank you for staying with us. We hope to see you again.

2/10 Terrible

William

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dont go
Had no elavator pool shut down curtains sliced and stuck together dirty room and paint peelong off in shower very unhappy
Stayed 1 night in Feb 2024

6/10 Okay

DAVID

Stayed 1 night in Feb 2024
Response from management team on 12 Feb 2024
Thank you for staying with us David.

8/10 Good

RICHARD

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from management team on 6 Feb 2024
Thank you for staying with us Richard.

10/10 Excellent

Janice

Friendly staff & easy check in
Stayed 1 night in Feb 2024
Response from management team on 6 Feb 2024
Thank you for staying with us.

6/10 Okay

Leo

Disliked: Amenities, property conditions & facilities
The property is old and tired. it is clean but the pool and hot tub were out of order due to insurance issues
Stayed 1 night in Jan 2024
Response from Management Team on 30 Jan 2024
Thank you for staying with us. I am sorry that the pool and hot tub were not in service during your stay.

4/10 Poor

yvonne, scottsdale

Disliked: Cleanliness, staff & service, property conditions & facilities
carpet in room absolutely filthy
Stayed 3 nights in Jan 2024
Response from Reservations team on 30 Jan 2024
I am sorry to hear this. The appropriate manager will be advised,

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, room comfort
Perfect for the price
Comfortable and cozy
Stayed 1 night in Jan 2024
Response from Management Team on 30 Jan 2024
Thank you for staying with us.

8/10 Good

Edward

Travelled with family
Liked: Cleanliness, staff & service
Reasonable for the price
Room was clean and adequate. No couch as shown in photo. However, the bed with large and met our needs. Would stay here again.
Stayed 1 night in Jan 2024
Response from DGray on 4 Jan 2024
Thank you for staying with us and thank you for your kind words. We're so glad you enjoyed your stay with us and we hope to see you again soon. Thanks!

8/10 Good

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Management Team on 30 Jan 2024
Thank you for staying with us.

4/10 Poor

Kenneth

Stayed 1 night in Dec 2023
Response from DGray on 4 Jan 2024
Thank you for staying with us. If you have any questions or concerns regarding your stay, please feel free to call the hotel directly. Thank you.

6/10 Okay

Dylan

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Clean but dated hotel very close to corvette museum!
Response from DGray on 4 Jan 2024
Thank you for taking the time to leave us a review. We appreciate your business and your feedback.

8/10 Good

Christopher, Wesson

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would have gave them 5 stars on everything but the heated pool and especially Hot Tub wasn’t working so if your looking for a Hot Tub call before paying and staying
Response from DGray on 28 Nov 2023
Thanks for staying with us Christopher. We are working to get the pool open as soon as we can! We hope to see you again soon, Happy Holidays to you and your family.

6/10 Okay

Mandy

Liked: Cleanliness, staff & service
Friendly staff, decent continental breakfast , but needs some improvements. This location is convenient to Mammoth Cave National Park and surrounding caves.
Stayed 1 night in Nov 2023
Response from DGray on 28 Nov 2023
Thank you for your kind words Manday. I will forward your suggestions for improvements to the appropriate team. We hope to see you again in the future. Happy Holidays!

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location.
Stayed 2 nights in Nov 2023
Response from D.Gray on 1 Dec 2023
Thank you for taking the time to leave us a review. We hope you enjoyed your stay. Happy Holidays to you and your family, we hope to see you again soon!

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service
Response from DGray on 28 Nov 2023
Thank you for staying with us Christopher. If you would to offer us some feedback, feel free to contact the hotel directly. Happy Holidays to you and your family!

2/10 Terrible

james

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disbelief
We got there and the young lady behind counter told us she upgraded our rooms if that was a upgrade i would like to seen the room we were getting for what we paid for our room $100.00 anight should have been better. Remote for tv wouldnt work they came up and couldnt get it to work tv would shut off like it was on a timer. Bathroom was just remodeled and plumbers putty was still in shower not cleaned up silicone was on shower door not cleaned off
Stayed 1 night in Nov 2023
Response from DGray on 21 Nov 2023
Hello James. We apologize for the problems that you encountered doing your stay. I will pass this information along to our maintenance team and see to it the issues are taken care of. Have a great rest of your week and Happy Thanksgiving.

6/10 Okay

Julia

Stayed 1 night in Nov 2023
Response from DGray on 21 Nov 2023
Hi Julia. Thank you for taking the time to leave us a review. We hope to see you again in the near future. Happy Holidays to you and your family.

10/10 Excellent

Percy

Liked: Cleanliness, staff & service, property conditions & facilities
Just over all good experience
Stayed 1 night in Nov 2023
Response from DGray on 21 Nov 2023
Thank you for taking the time to leave us a review. We appreciate your kind words and we hope to see you again soon!

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Corvette plant & Museum
Very comfortable, quiet and clean.
Stayed 1 night in Nov 2023
Response from DGray on 17 Nov 2023
Hi Phil,Thank you for your kind words, we are thrilled that you enjoyed your stay. We hope to see you again soon!

10/10 Excellent

Thomas

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from D.Gray on 6 Nov 2023
Hi Thomas,Thank you for your kind words and thank you for staying with us. Have a safe week and we hope to see you again soon!

8/10 Good

LUSOMBO

Stayed 1 night in Nov 2023
Response from DGray on 28 Nov 2023
Thank you for staying with us. We hope we enjoyed you enjoyed you stay and we hope to see you again soon.

10/10 Excellent

Natosha

Liked: Cleanliness, amenities
I will definitely stay here again the experience was wonderful.
Stayed 3 nights in Oct 2023
Response from DGray on 31 Oct 2023
Hi Natosha,Thank you for staying with us and thank you for your kinds words. We really appreciate it, and we hope to see you again soon!

4/10 Poor

Valerie

Travelled with family
Disliked: Property conditions & facilities
The air conditioner worked but sounded like an airplane. Breakfast was weak.
Stayed 1 night in Oct 2023
Response from DGray on 31 Oct 2023
Hi Valerie,Thank you for staying with us, we apologize for the noise from the a/c. I will send this over to our maintenance team. We will also work hard to improve on our breakfast, and we are sorry that we failed to meet your expectations. We hope that this doesn't deter you from staying with us in the future.

10/10 Excellent

Brittney

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from DGray on 23 Oct 2023
Hi Brittney,Thank you for staying with us! We're glad that you enjoyed your stay and we hope to see you again soon.

10/10 Excellent

Tim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Corvette museum
Pleasantly surprised after our stay in Vincennes Indiana the night before. Friendly staff, clean room. Slightly dated but well kept. There was a clunk when the elevator went up and down, otherwise no issues at all.
Stayed 2 nights in Oct 2023
Response from DGray on 23 Oct 2023
Hi Tim,We're so glad that you enjoyed your stay. Thanks for letting us know about the elevator, I will send this over to the appropriate team. Also, thank you for your kind words concerning the room and our friendly staff. We hope you have a great week and we hope to see you again soon.