Exterior
Check availability

Reviews of Hampton Inn by Hilton Bowling Green

2.5 out of 5
Hampton Inn by Hilton Bowling Green
233 Three Springs Rd, Bowling Green, KY

Reviews

8.6

Excellent

Rating 10 - Excellent. 394 out of 747 reviews" "
Rating 8 - Good. 220 out of 747 reviews" "
Rating 6 - Okay. 73 out of 747 reviews" "
Rating 4 - Poor. 44 out of 747 reviews" "
Rating 2 - Terrible. 16 out of 747 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Michael

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived at the property and the front desk worker was vacuuming and seen me yet kept going for about 15 min until helping me. The room smelled like dirty feet so I asked the housekeeping worker if she had some spray or something because it was really bad and gross. She told me no I don’t have anything and when I asked if she has been to that room she laughed and said “yeah it’s stinky”. And then just walked away. I ended up spraying all my deodorant I had and had to leave for an hour until that calmed down and finally was able to rest until I noticed my sheets had pubic hair on them once I pulled the cover back on the bed. Called front desk well tried to no one answered. So I got the blanket from closet and slept on top of covers. I would never want anyone to stay here. It was an absolute disaster. I had just driven from Idaho to Kentucky and was so tired I didn’t want to even want to start the process of getting a new room after all the other problems. WOULD NOT RECOMMEND THIS HOTEL EVER!!
Stayed 1 night in Apr 2024

10/10 Excellent

Don

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Old mattress
Stayed 1 night in Apr 2024

10/10 Excellent

gabe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility and easy check in
Stayed 1 night in Apr 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Staff was great, helpful and friendly. The breakfast was superb! The coffee is the best. Overall we just love the Hampton Hotel
Stayed 2 nights in Apr 2024

10/10 Excellent

David

Stayed 1 night in Apr 2024

4/10 Poor

Ronald

The air conditioner barely works. Rm 401. Eventually the room cooled to Luke warm. The pillows reek and the vent in the bathroom is filthy. The room smells musty.
Stayed 1 night in Apr 2024

4/10 Poor

Tony

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Bathroom had no ventilation of any kind. Water leaked from the shower all over the bathroom floor and into the hallway. Mattress was uncomfortable which caused back pain. Room was too small. Will not stay there again
Stayed 1 night in Apr 2024

4/10 Poor

Danielle

Travelled with family
Disliked: Staff & service, property conditions & facilities
Not a bad hotel, but when we arrived there was no water for about 5 hours! The hotel offered no type of refund.
Stayed 1 night in Apr 2024

6/10 Okay

Mike

Travelled with family
Disliked: Staff & service
The clerk was having a bad day. She did not provide any information about the hotel. Did not even welcome us to the hotel.
Stayed 1 night in Mar 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

4/10 Poor

Scott

Disliked: Cleanliness, property conditions & facilities
The area the hotel is in is nice but this hotel is dated and the rooms were very dirty.
Stayed 1 night in Mar 2024

10/10 Excellent

dan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Barbara

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
This property is old and outdated. The bathroom was cramped with stained wallpaper. The room had not been thoroughly cleaned because I found leftover food on the floor from a previous guest. We only stayed one night, so we did not fuss about it. We have stayed in three Hampton Inns in less than a year, two of which were in need of renovations. The Hilton properties used to be upscale. Now they are just old.
Stayed 1 night in Mar 2024

10/10 Excellent

David

Stayed 1 night in Feb 2024

10/10 Excellent

Rebecca

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large rooms, clean, and quiet. Sonny's BBQ is a GREAT place to eat!
Stayed 1 night in Feb 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place
Stayed 1 night in Dec 2023

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Busy area. Great for an overnight stay
Stayed 1 night in Feb 2024

10/10 Excellent

Gregory T

Travelled with family
Liked: Amenities
Stayed 1 night in Jan 2024

4/10 Poor

Marie

Travelled with family
Disliked: Staff & service, property conditions & facilities
When we got to our room, we opened the door and someone else was in there.
Stayed 1 night in Jan 2024

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

10/10 Excellent

Rae Eitel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay, would recommend, safe. The hostess during breakfast was fantastic, she's a keeper:)
Stayed 1 night in Dec 2023

10/10 Excellent

Jim

Stayed 1 night in Oct 2023

4/10 Poor

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I had a late night situation where my key card would not allow me in my room. I had to wait at the front desk several minutes before someone was there to assist. I waited long enough I was afraid the couch in the lobby was going to be my bed.
Stayed 2 nights in Nov 2023

4/10 Poor

Connie

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Bathroom was small and dirty, tile in bad shape. Was very upset to see a $10 charge for parking. Won’t be back to that hotel
Stayed 2 nights in Nov 2023

6/10 Okay

William M.

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
No problems
Stayed 1 night in Oct 2023

10/10 Excellent

Lawanda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Steven, BARSTOW

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a Hampton, you’re guaranteed to rest comfortably here. The staff was polite and professional. Easy to get on off the freeway
Stayed 1 night in Oct 2023

6/10 Okay

Carole

Travelled with family
Disappointed
The condition of the rooms and level of service do not reflect the high nightly rate. The lobby is updated but the rooms are very dated. The bathtub was caked with hard water stains and soap scum. I stayed 4 nights and only received housekeeping once. Hampton Inn is usually very reliable and nice but this one was a disappointment esp for the $165 rate.
Stayed 4 nights in Oct 2023

10/10 Excellent

Louis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were outstanding. Very helpful. I will return here because of them.
Stayed 2 nights in Oct 2023

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Hotel was great, staff was friendly. The breakfast was wonderful 😋
Stayed 1 night in Sep 2023

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for our friends wedding. Check in was easy. Rooms were clean. Breakfast was good. Great stay thank you!
Stayed 2 nights in Sep 2023

8/10 Good

Ken

Stayed 1 night in Sep 2023

4/10 Poor

James

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It was only worth half of what I paid
Stayed 1 night in Sep 2023

8/10 Good

Thomas B

Liked: Staff & service, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

Carole

Property is nice and clean. Small sink in bathroom and low water pressure was a problem.
Stayed 1 night in Aug 2023

10/10 Excellent

Gaston

Stayed 1 night in Jul 2023

6/10 Okay

Jeffrey

Travelled with family
Liked: Staff & service
A cut below Hampton's usual high level
We usually love to stay at Hampton Inn hotels - the breakfasts are good, the staff are friendly, and the rooms are comfortable. While the first two item in this list still apply to this location, the room was underwhelming. It feels like this location used to be a different hotel and was bought by Hampton Inn recently. The rooms are clean, but worn, and the attempts to update them were half-hearted at best: the wall paper in the bathroom was clearly done by an amateur and looked bad; carpets were worn; walls were scuffed and dingy looking; and the shower felt more appropriate for a Comfort Inn style hotel. Thankfully the bed was comfortable and clean. Though, unfortunately, our son had to sleep on the sofa bed, which was so old and had so little support that it should have come with a complimentary adjustment at the local chiropractor. Still, the breakfast was good and the staff were kind and helpful. I think with some good investment into the physical spaces this could be a nice hotel to return to....one day.
Stayed 1 night in Jun 2023

2/10 Terrible

Philip

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

Mary, Glorieta

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was quite good here. The staff and fellow travelers were all very friendly. Room was clean and comfortable, also a very convenient place for us to stay. The only thing I have to say we didn’t like is that our AC unit was rather noisy, probably gets a lot of use here.
Stayed 2 nights in Jul 2023

6/10 Okay

Patty

Travelled with family, Business traveller
We unfortunately did not get to stay here as we had extremely stressful traveling breakdowns. As it was non-refundable and we didn't know we weren't going to make it until very late that night I wasn't able to give notice. I'm sure the location was lovely.
Stayed 1 night in Jul 2023

10/10 Excellent

Jason

Stayed 1 night in Jul 2023

6/10 Okay

Howard

Stayed 1 night in Jun 2023

8/10 Good

Matt

Stayed 1 night in Jul 2023

10/10 Excellent

James

Stayed 1 night in Jun 2023

10/10 Excellent

Angela

Liked: Cleanliness, staff & service
Needs a little updating, but everything else has been good so far!
Stayed 1 night in Jun 2023

10/10 Excellent

Parvez

Stayed 1 night in Jun 2023

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Annie

Stayed 1 night in Jun 2023

8/10 Good

JARED

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023