Bar (on property)

Reviews of Hampton Inn Boston Natick

2.5 out of 5
Hampton Inn Boston Natick
319 Speen St, Natick, MA

Reviews

8.6

Excellent

Rating 10 - Excellent. 554 out of 1002 reviews" "
Rating 8 - Good. 289 out of 1002 reviews" "
Rating 6 - Okay. 86 out of 1002 reviews" "
Rating 4 - Poor. 49 out of 1002 reviews" "
Rating 2 - Terrible. 24 out of 1002 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Douglas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property in a good location with a nice breakfast buffet. Older hotel but has had a refresh several years ago, and is clean. Skybokx Grill is a nice sports bar with live entertainment on the weekends, and good food (the Pizza was really good). Directly across from Natick Mall and close to other shopping areas. A bit tricky getting in and out of on Speen Street but overall a great place to stay.
Stayed 3 nights in May 2024

10/10 Excellent

Lolimar

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe area
Stayed 1 night in May 2024
Response from Hava on 7 May 2024
Thank you for staying with us! We are happy to hear that you enjoyed the stay and hope to see you again soon

6/10 Okay

joseph

Travelled with partner
Worst "Free" breakfast I have ever had at any hotel.. Cheesy, sadly presented, and all the foods I tried were tasteless and sub par. Lousy coffee. Prepared cooked foods we cold. Left a bad taste in my mouth literally. On the second morning I skipped it totally and went elsewhere to eat breakfast.
Stayed 2 nights in May 2024
Response from Hava on 7 May 2024
We are sorry to hear that you did not fully have an enjoyable stay with us. We strive to provide a great experience for all our guest, and it seems that we fell short. Your feedback will be utilised to create a better experience for all our guest moving forward. Thank you.

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities
Happy with the stay, but I hate those low toilets apparently made for 3 foot tall people. Plus, a soft-close lid on the toilet would be appreciated.
Stayed 1 night in Apr 2024
Response from Hava on 1 May 2024
Thank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the future.

10/10 Excellent

Harold, Watertown

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean hotel would stay there again
Stayed 4 nights in Apr 2024
Response from Hava on 29 Apr 2024
Thank you for staying with us! We are happy to hear that you enjoyed the stay and hope to see you again soon

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly, the breakfast room had plenty of seating, the room was clean. The sheets were a bit rough and other Hampton Inns have better pillows. It was great to have the restaurant attached for dinner. Many do not have this option. We’d stay there again.
Stayed 2 nights in Apr 2024
Response from Hava on 29 Apr 2024
Thank you for staying with us! We are happy to hear that you enjoyed the stay and hope to see you again soon

6/10 Okay

raj

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
The building exterior and room interior are not up to Hampton standards. The room, while clean, has dated furniture that makes the room drab and depressing. I actually checked out after one night.
Stayed 2 nights in Apr 2024
Response from Hava on 1 May 2024
We are sorry to hear that you did not fully have an enjoyable stay with us. We strive to provide a great experience for all our guest, and it seems that we fell short. Your feedback will be utilised to create a better experience for all our guest moving forward. Thank you.

8/10 Good

Dennis

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Hava on 25 Apr 2024
Thank you for the review! We hope to see you again soon

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hava on 20 Apr 2024
Thank you for staying with us! We are happy to see that you enjoyed the stay. We look forward to seeing you again soon

8/10 Good

Carolyn Burke

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It is a little dated but it served our purpose (Boston Marathon spectators). Good breakfast bar. Cheerful service.
Stayed 1 night in Apr 2024
Response from Hava on 20 Apr 2024
Thank you for staying with us! We are glad that you enjoyed the breakfast and our awesome staff. We look forward to seeing you again!

10/10 Excellent

don

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Easy check in and out
Stayed 1 night in Apr 2024
Response from Hava on 20 Apr 2024
We are happy to hear that you had a good stay with us. We are looking forward to seeing you again soon

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel worked out very well for us.
Stayed 1 night in Apr 2024
Response from Hava on 20 Apr 2024
We are happy to hear that you you enjoyed the stay with us. We are looking forward to seeing you again soon

10/10 Excellent

Sebastien, Sherbrooke

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Really well located for our needs
Stayed 3 nights in Apr 2024
Response from Hava on 20 Apr 2024
Thank you for the review! We are happy that you enjoyed the stay and hope to see you again soon!

10/10 Excellent

Minyuan

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent !
Stayed 1 night in Apr 2024
Response from Hava on 15 Apr 2024
Thank you for the review. We are happy to hear that you enjoyed the stay! We hope to see you again soon

4/10 Poor

Kofi

Travelled with partner
Disliked: Property conditions & facilities
Bed and pillows to soft. Very noisy in the halls late at night.
Stayed 1 night in Apr 2024
Response from Hava on 16 Apr 2024
We are sorry to hear that you did not fully have an enjoyable stay with us. We strive to provide a great experience for all our guest, and it seems that we fell short. Your feedback will be utilised to create a better experience for all our guest moving forward. Thank you.

10/10 Excellent

Nicholas, Exeter

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent place.
Stayed 1 night in Apr 2024
Response from Hava on 15 Apr 2024
Thank you for the review. We are happy to hear that you enjoyed the stay! We hope to see you again soon

10/10 Excellent

Brittaney-Mae

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable stay
Stayed 1 night in Apr 2024
Response from Hava on 9 Apr 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the future. Making you happy makes us happy. We hope to see you again soon

8/10 Good

Savica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast area, well-attended. Had a quiet stay.
Stayed 1 night in Apr 2024
Response from Hava on 9 Apr 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the breakfast to your liking. We look forward to welcoming you back to our hotel in the future.

4/10 Poor

Kelly Anne

Travelled with family, Business traveller, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Check in was smooth, unfortunately i was put in a room that smelled of cigarette smoke. They quickly changed my room when i explained which was terrific. The hotel is dated. There is a grocery store within walking distance which is handy.
Stayed 1 night in Apr 2024
Response from Hava on 9 Apr 2024
Thank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the future. If we can make your stay better next time, please let us know.

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place, the rooms are very clean and comfortable
Stayed 1 night in Apr 2024
Response from Hava on 7 Apr 2024
Thank you for your review! We are happy to hear that you enjoyed the stay. Hope to see you again soon

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of parking.. nice staff
Stayed 1 night in Apr 2024
Response from Hava on 7 Apr 2024
Thank you for your review! We are happy to hear that you enjoyed the stay. Hope to see you again soon

10/10 Excellent

XIAI

Stayed 1 night in Apr 2024
Response from Hava on 29 Apr 2024
Thank you for staying with us! We are happy to hear that you enjoyed the stay and hope to see you again soon

10/10 Excellent

JOSEPH

Liked: Cleanliness, staff & service, property conditions & facilities
Love the breakfast and the Skybox bar
Stayed 1 night in Apr 2024
Response from Hava on 7 Apr 2024
Thank you for your review! We are happy to hear that you enjoyed the stay. Hope to see you again soon

10/10 Excellent

Michael

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Quick and easy check in, great staff at front desk, easy parking!
Stayed 1 night in Apr 2024
Response from Hava on 7 Apr 2024
Thank you for your review! We are happy to hear that you enjoyed the stay. Hope to see you again soon

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Apr 2024
Response from Hava on 2 Apr 2024
Thank you for your review! We are happy to hear that you enjoyed your stay and we hope to see you again soon.

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Hava on 2 Apr 2024
Thank you for the review. We are happy to hear that you enjoyed your stay. Hope to see you again soon

10/10 Excellent

Ling

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hava on 2 Apr 2024
Thank you for your review! We are happy to hear that you enjoyed your stay and we hope to see you again soon.

10/10 Excellent

Jenny

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was convenient, hot breakfast was great
Stayed 1 night in Mar 2024
Response from Hava on 31 Mar 2024
Thank you for your review! We are happy to hear that you had an enjoyable stay. We hope to see you again soon.

6/10 Okay

Melissa

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
We had a room with two beds which were too small and cheap feeling and HARD. My back was killing me when I woke up every morning of our stay. The carpets felt cheap underfoot with virtually no padding. There was only one TINY wastebasket which was in the restroom (none in the sleeping area). The person working the front desk offered me no help with the luggage cart I was obviously struggling with when we arrived late at night after a long journey in.
Stayed 3 nights in Mar 2024
Response from TM on 28 Mar 2024
We are sorry to hear that you did not fully have an enjoyable stay with us. We strive to provide a great experience for all our guest, and it seems that we fell short. Your feedback will be utilised to create a better experience for all our guest moving forward. Thank you.

10/10 Excellent

Carlos

Liked: Amenities
😍
Stayed 1 night in Mar 2024
Response from Hava on 28 Mar 2024
Thank you for the review! We are happy that you enjoyed your stay. We hope to see you again soon!

8/10 Good

Anthony

Stayed 1 night in Mar 2024
Response from Hava on 15 Apr 2024
Thank you for the review. We are happy to hear that you enjoyed the stay! We hope to see you again soon

6/10 Okay

STEPHEN

Business traveller
Disliked: Staff & service
Front desk not friendly at all. Average hotel, needs updating.
Stayed 3 nights in Mar 2024
Response from Hava on 25 Mar 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will share this feedback with our team so that we can continually improve our guest experience. We strive to provide every guest with a warm, friendly and reliable experience. We hope you will consider staying with us again in the future.

8/10 Good

John

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from CG on 14 Mar 2024
Thank you for the review! We are happy to hear that you enjoyed the stay. We hope to see you again soon

10/10 Excellent

Rian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from CG on 14 Mar 2024
Thank you for the review! We are happy to hear that you enjoyed the stay. We hope to see you again soon

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Super pleased !
Stayed 1 night in Mar 2024
Response from Hava on 11 Mar 2024
Thank you for your review! We are happy to hear that you enjoyed the stay. Hope to see you again in the future.

10/10 Excellent

RAFAEL

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 2 nights in Feb 2024
Response from CG on 5 Mar 2024
Thank you for staying with us. Happy to hear you enjoyed the stay. Hope to see you again soon

8/10 Good

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
the stare wells 7 floors low security foot print good location need for more equipment in the hotel gym like a cabel mechine did not like that we had no microwave or fridge in are room 405
Stayed 2 nights in Mar 2024
Response from CG on 5 Mar 2024
Thank you for staying with us. Happy to hear you enjoyed the stay. Hope to see you again soon

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Feb 2024
Response from Hava on 1 Mar 2024
Thank you for staying with us! We are happy to hear you enjoyed the stay. Hope to see you soon.

10/10 Excellent

Inoska, Cranston

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay at the Hampton Inn was perfect. It had a great breakfast and free self-parking.
Stayed 2 nights in Feb 2024
Response from Hava on 1 Mar 2024
Thank you for staying with us! We are happy to hear you enjoyed the stay. Hope to see you soon.

8/10 Good

Sonia, Milford

I was hungry and wanted to order room service and was not able to make the app work. Paper menus should also be an option
Stayed 1 night in Feb 2024
Response from TM on 22 Feb 2024
Thank you for the review. We hope to see you again soon

8/10 Good

amy

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Noise was an issue. The gaps under the door were sizable. I could hear every sound in the hall as well as through the door of the adjoined room. Luckily everyone around us went to bed at a decent hour and I had earplugs.
Stayed 1 night in Feb 2024
Response from TM on 22 Feb 2024
Thank you for the review. We are happy you enjoyed the stay. Hope to see you again soon

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and the breakfast was perfect. We toured colleges and were able to fit in some shopping which was like 3-5 minutes away. I would definitely stay here again
Stayed 2 nights in Feb 2024
Response from Hava on 17 Feb 2024
Thank you for staying with us! We are happy to hear that you enjoyed your stay. Looking forward to seeing you again soon!

10/10 Excellent

Gabriel, Natick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are spacious, clean, beds are comfortable, they provide shampoo, conditioner, shower gel, hand liquid soap and lotion. Also hair dryer, refrigerator and cable tv. Some rooms have microwave. Staff os friendly and efficient. The free breakfast is good and offers eggs (scrambled, omelette, hard boil, it changes everyday), a hot meat (sausage , sausage patties, bacon), yogurt, bagels, bread, cereal, waffles, muffins, sometimes fruit, coffee, milk, tea, etc. Parking and internet are free. They also have a mini convenience store at the hotel. The pub downstairs is awesome - Skybokx 109 - with delicious food, drinks, ambiance and live music on Saturdays. Jessica is the best! Natick Mall is right across the street. There are some stores at the Hotel’s plaza, including an Aldi supermarket and a Total Wine. We will be back.
Stayed 2 nights in Feb 2024
Response from Hava on 16 Feb 2024
Thank you for staying with us. We are happy to hear that you enjoyed the stay. Hope to see you again soon

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love to be here
Stayed 1 night in Feb 2024
Response from Hava on 16 Feb 2024
Thank you for staying with us. We are happy to hear that you enjoyed the stay. Hope to see you again soon

10/10 Excellent

Erick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Hava on 16 Feb 2024
Thank you for staying with us. We are happy to hear that you enjoyed the stay. Hope to see you again soon

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed very comfy, spacious room, great night's sleep, free breakfast a level above what is standard, incredible dining area, and friendly staff. Next stay, I have booked another Hampton Inn. In a word .. impressed.
Response from TM on 1 Feb 2024
Thank you for your review! We are happy to hear that you enjoyed your stay!

10/10 Excellent

Dorothy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff goes above and beyond to assist and are very professional!
Stayed 3 nights in Jan 2024
Response from Hava on 1 Feb 2024
Thank you for you review! We are happy to hear that you enjoyed your stay. We are looking forward to seeing you again soon

6/10 Okay

Steven

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Okay.
Stephen @ Check In was great. He got things off to a good start. The room was a little run down -- one of the wall mounted soap dispensers was just stood-up in the corner of the shower and no longer attached to the wall. The fact that there is no USB plug-in on BOTH sides of the bed was disappointing. The bed was comfortable and sheets and towels were clean. I used gym on Friday morning and noted that the seat for the Peloton moves horizontally (despite stopping my ride and tightening it). You might one to have someone check the tightening bolt or the shaft of the horizontal and/or order a new seat mounting shaft. We had coffee in the lobby on Thursday afternoon and it was dreadful.... truly dreadful. My aunt was also staying with you, and she struggled a bit on the stairs going up/down to the breakfast area. I saw a ramp outside, but that's just not practical in the winter. This isn't our first stay -- won't be our last -- as we have family in Natick. Hope these comments are helpful.
Stayed 1 night in Jan 2024
Response from TM on 29 Jan 2024
Thank you for your review! We are looking forward to seeing you again soon

8/10 Good

Wellington

Business traveller
Liked: Staff & service, property conditions & facilities
Good Staf, clean property, and Breakfast is really good
Stayed 1 night in Jan 2024
Response from Hava on 29 Jan 2024
Thank you for your review! We are happy to hear that you enjoyed the stay. Hope to see you again soon

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful retreat, great location
Pleasant staff, good amenities, clean, restful recommend.
Stayed 4 nights in Jan 2024
Response from Hava on 29 Jan 2024
Thank you for your review! We are happy to hear that you enjoyed the stay. Hope to see you again soon