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Reviews of DoubleTree Suites by Hilton Hotel Boston - Cambridge

4 out of 5
DoubleTree Suites by Hilton Hotel Boston - Cambridge
400 Soldiers Field Road, Boston, MA

Reviews

8.6

Excellent

Rating 10 - Excellent. 596 out of 1005 reviews" "
Rating 8 - Good. 227 out of 1005 reviews" "
Rating 6 - Okay. 87 out of 1005 reviews" "
Rating 4 - Poor. 43 out of 1005 reviews" "
Rating 2 - Terrible. 52 out of 1005 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Linda WF

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family stayed here for 3 nights. My husband left his e-book in the breakfast dinning room and didn't realize until the next day when we have already left. We called the front desk and were told they found it already. They shipped it to us very quickly. Really appreciated!
Stayed 3 nights in Mar 2024

6/10 Okay

Joel

Travelled with family and small children
Liked: Cleanliness, staff & service
With a kid like mine, it's all about the pool, which was ice cold here. :(
Stayed 1 night in Mar 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Mar 2024

8/10 Good

Dallas

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Bruce, Freehold

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good except the surprise 50 parking fee. This is how the hotel brings you in on what you think is a decent room price than oh yer 50 bucks to park car. It’s a bit over reaching. Just include the parking in room price. The way off al cart for parking feels like a money grab by hotel.
Stayed 1 night in Mar 2024

10/10 Excellent

Christina, Tallahassee

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff who went above and beyond
Stayed 2 nights in Mar 2024

8/10 Good

John

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Amy

Stayed 1 night in Feb 2024

10/10 Excellent

Christopher, Wauseon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many of the computers in the business center in the lobby were not working.
Stayed 2 nights in Feb 2024

8/10 Good

Meeta

Liked: Cleanliness, staff & service, property conditions & facilities
Location is good Very clean, comfortable and roomy suites
Stayed 1 night in Feb 2024

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at DoubleTree Suites by Hilton Hotel Boston - Cambridge!
Stayed 2 nights in Feb 2024

10/10 Excellent

Nene

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are amazing, accommodating and very warm. On future visits to Boston there is no other place I’ll stay, but at the Double Tree! Thanks specifically going to my ex Canadian buddy in the front. You’re the definition of what top tier service is
Stayed 3 nights in Feb 2024

10/10 Excellent

Shawn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic view of the city looking east from the 15th floor ! Staff was very friendly and helpful everywhere. Very nice buffet and breakfast in Boathouse 400. A great venue in Scullers Jazz Club! Very easy access from I-90 and easy to get to downtown Boston. I highly recommend. We will be back to catch a show and stay over !
Stayed 1 night in Feb 2024

10/10 Excellent

Natalie, Wayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel. Good rooma for people with accessibility challenges.
Stayed 1 night in Feb 2024

6/10 Okay

Lujia

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Some unknown hairs in the bathroom; unauthorized payment occurred on my account, the front desk staff said it was a system error.
Stayed 3 nights in Feb 2024

4/10 Poor

Jordan

Liked: Property conditions & facilities
Disliked: Staff & service
Had my brother pay the parking fee last night and got told i had to pay again before i left out of my 100$ security deposit.
Stayed 1 night in Feb 2024

10/10 Excellent

Luke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, good price, good service, good location
Stayed 1 night in Feb 2024

10/10 Excellent

Kelsey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Feb 2024

8/10 Good

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were clean and spacious! The fire alarm going off in the night from a faulty sprinkler head was a bit inconvenient, but that was my only gripe.
Stayed 3 nights in Jan 2024

6/10 Okay

Qihang

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The room and location is perfect but the service is disastrous. No free drinkable water and the elevator is broken after a fire alarm so everyone needed to walk to their room. We lived in the 14th floor, by the way.
Stayed 2 nights in Feb 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place
Stayed 2 nights in Feb 2024

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t think they should charge for parking.
Stayed 2 nights in Feb 2024

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

2/10 Terrible

Katie

Disliked: Property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Diana

Stayed 1 night in Jan 2024

8/10 Good

Pamela

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Ridiculous to charge $47 to park in parking garage. The hotel room is expensive to begin with, but that is really expensive.
Stayed 1 night in Jan 2024

10/10 Excellent

Amanda

Travelled with family, Travelled with family and small children
Liked: Amenities
Beautiful atrium, rooms were nice. Con: no complimentary beverages or breakfast
Stayed 1 night in Jan 2024

10/10 Excellent

Jennifer

Stayed 1 night in Jan 2024

10/10 Excellent

samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Elisabeth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Safe and stylish. Not a lot of affordable Room Service options, but able to get delivery. Very walkable to Harvard. Lovely setting, felt very fancy to my daughter. Pool and Hot tub were okay, but a little green and muggy. Hefty incidental charge! Be prepared with extra $$$. Costly parking.
Stayed 2 nights in Jan 2024

10/10 Excellent

Colleen, Millville

Stayed 3 nights in Jan 2024

8/10 Good

Erlandie

Liked: Cleanliness, staff & service
Housekeeping service wasn’t too impressive.
Stayed 3 nights in Jan 2024

10/10 Excellent

Corey

Stayed 1 night in Jan 2024

8/10 Good

Ryan

Stayed 2 nights in Jan 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Joshua

Stayed 1 night in Jan 2024

8/10 Good

Carla Theresa

Stayed 1 night in Jan 2024

10/10 Excellent

Jenny, Mattapan

Stayed 1 night in Dec 2023

10/10 Excellent

Daniel, Sacramento

Liked: Cleanliness, staff & service, property conditions & facilities
Nice..
Stayed 2 nights in Dec 2023

10/10 Excellent

Ananda

Stayed 1 night in Dec 2023

8/10 Good

Bryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything great. Just wished there was a fan in bathroom.
Stayed 1 night in Dec 2023

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Jorge

Stayed 6 nights in Dec 2023

6/10 Okay

Charlotte

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at the Doubletree before. We were there for a show and stayed the night. The show package included dinner. The dinner was not as good as it has been. The food was very salty. For the show and dinner package, I would have like better selections. Our room was nice. The view was worth the price.
Stayed 1 night in Dec 2023

6/10 Okay

Tonya

Stayed 1 night in Dec 2023

10/10 Excellent

Kristin

Liked: Cleanliness
Stayed 1 night in Dec 2023

10/10 Excellent

Kaitlyn

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Zell

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, Comfortable, and Cookies!
Stayed over on business and this place checked all the boxes: clean, good service, friendly staff, spacious room, up-to-date room furnishings, good food options. And the price was right. I would recommend the Doubletree to anyone staying in the Cambridge Boston area.
Stayed 1 night in Dec 2023

10/10 Excellent

Ronald, Roch

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time visit. I love the rooms and setup of the hotel. Feels like a million dollars at an affordable rate
Stayed 1 night in Dec 2023