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Rating 10 - Excellent. 1608 out of 2299 reviews" "
The staff is very friendly and helpful. The hotel is located very conveniently near the North Station and has a great lobby for relaxing in with a bar and view of the city. The rooms are just a little small and the bathrooms are a little strange. Other than that I would definitely stay again and recommend.
My first stay at citizenM. It was great! Check was easy, friendly and welcoming. The room was clean, bed was very comfortable. Loved the use of the iPad to control things in the room.
James
Stayed 2 nights in May 2024
10/10 Excellent
Andrea
Travelled with family
14 May 2024
What a cool property! I’m looking forward to coming back to stay again soon.
Andrea
Stayed 1 night in May 2024
Response from Lucy Latta on 16 May 2024
Andrea - You are making us blush! You are very cool yourself! We can't wait to welcome you back!Safe travels,Lucy LattaHotel Manager
Your website had it .18 miles to Fenway. It was not. Was .18 miles to Garden. Besides that had a great time. Thanks. JW
John
Stayed 4 nights in Apr 2024
Response from Lucy Latta on 16 May 2024
Hi John,Oh dear, I'm not sure what Garden you visited, howeverTD Garden is located right next to the hotel, a 1 minute walk exactly (roughly 110yds). Fenway park is a 1 hour walk (2.6 miles) or 14 minutes by car.We hope despite the confusion here, you had a great trip!Safe travels,Lucy LattaHotel Manager
I love the location and stores beside it. However, the bathroom is too small
Chun Yu
Stayed 3 nights in May 2024
Response from Lucy Latta on 16 May 2024
Greetings Chun Yu,Glad to hear you took the opportunity to explore all the hot spots around the area! Sorry our bathroom didn't float your boat, next time you could opt for a slightly different room layout with a larger bathroom, we'd be more than happy to oblige!Safe travels,Lucy LattaHotel Manager
Having stayed at the CitizenM in Seattle, I was familiar with the experience, and it didn't disappoint.
Lars
Stayed 2 nights in May 2024
Response from Lucy Latta on 16 May 2024
Why thank you Lars! You have the same name as one of my closest friends husband....therefore I trust your judgement implicitly.Don't be a stranger...Lucy Latta Hotel Manager
The front desk staff was very helpful and professional. The room was set up like a very clean dorm room but fit my needs and pocketbook very nicely. The only thing I would suggest is to provide a front desk phone number for patrons to call with questions.
Great location, right next to TD Garden, north station and within walking distance of a number of great restaurants. Super friendly staff and I loved hanging in the “living room” (lobby)
The pillows were all the same and very uncomfortable
Alan
Stayed 2 nights in May 2024
Response from Lucy Latta on 11 May 2024
Hi Alan,Great news – we are replacing two of the room pillows very soon so hoping you come back to experience a more comfortable sleep with us.Safe travels,Lucy LattaHotel Manager
We had the city view room and nothing could beat that Boston city skyline.
Room was smaller than expected however cozy. Security was top notch so no unexpected visitors. We paid for breakfast one morning and it was great with lots of different options. The “living room’ has a fun “family” feel to it.
Went to a Celtics game and the 2 minute walk back to our room was amazing. Easy access to the subway system.
Highly recommend this hotel!
Staff was top notch too!
Fantasy venue for solo or group travelers. A bit small for a young family but it’s right in downtown next to some great dining options and public transportation that can get you anywhere you really would want to go. Highly recommend!
Beautiful hotel right beside TD Garden Arena. Was able to check in early with no hassle. Room was small but very comfortable and appeared very clean. There is a food hall next door with plenty of food options, also there is direct access to the subway as well. Would definitely stay here again.