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Reviews of Au cœur de Bordeaux B&B

Au cœur de Bordeaux B&B
28 Rue Boulan, Bordeaux, Gironde

Reviews

9.6

Exceptional

Rating 10 - Excellent. 213 out of 272 reviews" "
Rating 8 - Good. 48 out of 272 reviews" "
Rating 6 - Okay. 7 out of 272 reviews" "
Rating 4 - Poor. 3 out of 272 reviews" "
Rating 2 - Terrible. 1 out of 272 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

8.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming.. personable hosts, very convenient
Stayed 2 nights in Apr 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very cozy and spacious. We had no issues with noise even though we were on the first floor. The guesthouse is well located and the staff were very helpful!
Stayed 3 nights in Nov 2023

10/10 Excellent

Marie-Caroline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff. Excellent facilities. Delicious continental breakfast. Will definitely book it again if we travel to Bordeaux.
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Great stay in Bordeaux
A beautiful room with modern shower located in the heart of downtown Bordeaux, yet on a quiet side street. Wonderful breakfast! Highly recommended.
Stayed 1 night in Nov 2023

10/10 Excellent

Yelena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was nice, clean, country-chic and charming. It’s has a small balcony when my husband and I had a vine and cheese. Great location on a quiet street but close the historical center of the beach Boudreaux.
Stayed 3 nights in Oct 2023

6/10 Okay

Michelle

Travelled with group
Disliked: Amenities
Situated on small narrow street -very noisy in the evening,I found the spiral staircase difficult , breakfast was basic. Cleanliness of room not good.
Stayed 1 night in Oct 2023

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful authentic guesthouse
What a beautiful guest house. The welcome and information we received from the host was fantastic. She sat us down and went over all the attractions and transport. She showed us to our room and informed us to give her a call if we needed anything. I made the mistake of booking the suite which consisted of two rooms, so if you were a group of four this would be ideal. Just be aware it is on the 2nd floor with no lift and steep but beautiful stairs. There were 2 tram stations within a 5-minute walk, and only 2 tram stops to the main train station St Jean and a 20-minute ride from the airport. The cafes, restaurants and shops were all nearby as well as the attractions. Breakfast was sufficient all served at your table. Would absolutely stay here again.
Stayed 2 nights in Sep 2023

6/10 Okay

Leslie

Stayed 1 night in Sep 2023

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant and helpful staff
Stayed 2 nights in Sep 2023

10/10 Excellent

Clement

Stayed 3 nights in Sep 2023

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

10/10 Excellent

Alain

Stayed 2 nights in Aug 2023

10/10 Excellent

Tara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous guest house - would recommend
Stayed 3 nights in Aug 2023

10/10 Excellent

Clare

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The welcome and information we received upon arrival were fabulous. Great location for arrival from airport and to access all major attractions. Lovely breakfast. Beautiful decor.
Stayed 4 nights in Jul 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
A great place to stay in Bordeaux. Close to everything and so welcoming.
Stayed 2 nights in Jul 2023

8/10 Good

Ying

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and cosy, close to major attractions, plenty dining and going out places around. Place was clean, very traditional french style. Do recommend the room with a balcony to sit outside 👍
Stayed 3 nights in Jun 2023

8/10 Good

Ian

Travelled with partner
The rooms were really sweet and quaint and we loved the little balcony. Breakfast was very nice and the location was great and very quiet at night Our only issue was the Wi-Fi. It just didn’t work.
Stayed 3 nights in Jun 2023

8/10 Good

Doreen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The area is very convenient. Since there is no lift, it was exhausting to walk two flights of stairs with heavy luggage. The accomodation was very good.
Stayed 3 nights in Jun 2023

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and spacious room. Very clean and well stocked. Host was incredibly welcoming, accessible and helpful. She even booked an early taxi to the airport for us. Don’t walk from the train station, take a cab. Once at the property the walk to the center, shops, river is very close and easy to navigate.
Stayed 2 nights in Jun 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great historic building, excellent location, comfortable room and a friendly, helpful hostess, too. Delicious breakfast as well!
Stayed 3 nights in May 2023

8/10 Good

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small boutique b&b near centre of Bordeaux
This B&B is well located for the centre of Bordeaux but a short walk on a quiet street. Our Maquis de Termes room was spacious with a comfortable Queen bed, and a small balcony which was pleasant to sit on in the sunshine. The hotel is well connected for the hotel bus and tram network. I didn't realise check-in was 5-8pm but so after calling me to let me know they sent me entry details by whatsapp which were straight forward to use. Breakfasts a mix of pastries, meats, cheese, cereals etc and a good amount of food. On our last day we appreciated they left us a packed breakfast in the room fridge as we had an early flight. Would definitely return. The only thing which could have been improved was the housekeeping. There wasn't a spare toilet roll in the room (so I took one from the communal toilet half way through our stay when we needed it). Also, the shower was spraying water from one of the joints which meant the bath mat outside the shower was soaked all the time. I expected they would have topped up the toilet roll and maybe changed the bathmat (or fixed the shower) but it was still on the floor where we left them each day. There was a radiator we used to dry it out but I don't think it was ever fully dry. Otherwise we had a great stay and I would recommend this place to others.
Stayed 4 nights in Apr 2023

10/10 Excellent

Yiu Fai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big breakfast, helpful staff, good value for money
Stayed 3 nights in Mar 2023

10/10 Excellent

Rae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay. Lovely room ... great breakfast ... and the staff were MORE than helpful when I had a slight glitch in my travel plans. Highly recommend.

10/10 Excellent

LiChun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel and Lovely host!
Amazing and friendly host! Give very details info of travel tips. Great location to explore the city. Cozy room and sparkling clean!
Stayed 1 night in Feb 2023

10/10 Excellent

Fredric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central but was in a shoddy street.
Stayed 3 nights in Feb 2023

6/10 Okay

Molly

Travelled with partner
Disliked: Amenities, property conditions & facilities
The main pro is the location. We stayed in Marquis de Terme for 4 nights. There were for places the walks were patched and not painted over (one covered by an oddly placed picture). The head board was stained. The mirror frame was broken. The desk was stained. So were the pillowcases. The wardrobe has a shelf in the middle, so you can’t hang anything longer than a shirt. And the wine cellar mentioned on the website may exist but staff don’t tell you about it and so there is no way to get a bottle. There is no area to enjoy one anyway.

10/10 Excellent

Gina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Gina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Les Chambres au coeur de Bordeaux was a lovely place to visit. We chose to return one more time. The breakfast was lovely. Rooms wee charming and beds SOOO comfortable. A vey restfull sleep The hosts were kind and helpsome. Will highly recommend the place.

10/10 Excellent

Roderick, Woodinville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What charming hotel in such a classy city!

8/10 Good

Mary

Stayed 3 nights in Oct 2022

8/10 Good

Laura

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is lovely but the room was quite small and crowded. Our main issue was the poor ventilation in the bathroom which meant the room was constantly humid. The air conditioning did not work very well in the room. The host was very helpful and gave us excellent advice on sights and transport in the area. The location is very good, around the corner from the Hotel de Ville and Cathedral.
Stayed 2 nights in Oct 2022

10/10 Excellent

Phong

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful boutique hotel! Such a welcoming space and fabulous for a family with 2 young children. We were warmly welcomed to the property and shown to our room, which had separate sleeping space for our 2 children. The room had a gorgeous balcony and was clean and had all that we required. Great bathroom, my only issue is the shower is a bit weak...I love a good shower but it is still adequate. Breakfast downstairs was lovely. Simple but absolutely delicious and served by happy welcoming people. Loved this hotel and would highly recommend it and if ever in Bordeaux, would stay again.
Stayed 2 nights in Jul 2022

10/10 Excellent

Anjana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay with a very welcoming and helpful host!
Stayed 2 nights in Jul 2022

10/10 Excellent

Samuel

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
What a gem! This beautiful property is perfectly located in the heart of the historic part of Bordeaux. We were minutes away from wonderful food, entertainment and history. The staff is so friendly and breakfast was great. Our family strongly recommends staying here - we will again next time we visit!
Stayed 2 nights in May 2022

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous Location
Absolutely fabulous location. Very welcoming!
Stayed 1 night in Feb 2022

10/10 Excellent

Jean-Luc

Nice Hotel, Clean, quite and very friendly service.
Stayed 1 night in Aug 2021

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hosts, extremely informative
Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly welcome and comfortable accomodation.
Stayed 3 nights in Aug 2020

2/10 Terrible

Verified traveller

Stayed 2 nights in Mar 2020
Response from Denis on 28 Mar 2020
Bonjour , Qui êtes vous ? Votre séjour s'est mal passé? Bien cordialement

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and friendly staff. Great location full of character , very nice breakfast. Easy to get to on bus from airport . Dennis the proprietor is very helpful and welcoming.only thing they might consider is maybe having an English speaking TV channel just in case one gets stuck in room with bad weather or anything else. Overall great place to stay loved it.
Stayed 4 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Dennis made everyone feel welcome. He took the time and trouble to be as helpful as he could be. This means we will definitely stay again on our next visit
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Owner Dennis was super helpful carrying our luggage up spiral stone staircase. He couldn’t do enough for us. Breakfast was typical French but homemade yogurt and jams were extra touch. Comfortable bed great shower.
Stayed 1 night in Sep 2019

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019

10/10 Excellent

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, location, and comfort.
Great service and friendliness from staff and Denis. Good location, good breakfast, and always helpful when asking questions. Only dilemma was the air conditioner didn’t seem to work in our room, but we never remembered to tell anyone since it’s was cool enough each night. I suspect it would have been fixed promptly if needed.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2019

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The owner was very engaging and friendly. The breakfast was delicious and beds were comfortable. Only real downside was the cleanliness of the coffee maker.
Stayed 1 night in Sep 2019

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing B&B highly recommend!!!
Beautiful B&B in a great location, room was lovely, spacious and clean. The service we received was amazing they went out of their way to assist and help with our needs. Even allowing use of the premises after we had checked out. I cannot recommend this B&B highly enough. 5* service will definitely recommend this to anyone who is visiting Bordeaux.Absolutely amazing.
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
It was difficult to carry our luggage up the stairs. The parking was not near the bed and breakfast.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Denis the owner went out of his way to make you feel at home. He was excellent. Loved the place.
Stayed 2 nights in Jul 2019

10/10 Excellent

Maria, New York, NY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Les Chambres is truly "in the heart" of Bordeaux's old city and all the local sites are within walking distance.With it's antique appointments, a stay in this charming little gem is like stepping back in with your gracious host. A lovely continental breakfast in the common room was a treat and a great way to start your day seeing all of Bordeaux.
Stayed 1 night in Aug 2019