Desk, laptop workspace, blackout curtains, soundproofing
Check availability

Reviews of Ibis Saint Emilion

3 out of 5
Ibis Saint Emilion
Lieu-dit du Bois de l'Or, Route de Castillon, Saint-Émilion, Gironde

Reviews

8.0

Very good

Rating 10 - Excellent. 81 out of 291 reviews" "
Rating 8 - Good. 143 out of 291 reviews" "
Rating 6 - Okay. 52 out of 291 reviews" "
Rating 4 - Poor. 10 out of 291 reviews" "
Rating 2 - Terrible. 5 out of 291 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Antony

Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Receptionist very good. Room good , bed comfortable. Shower and bathroom facilities very good However, dining facilities, quality and choice of food and food service was very poor
Stayed 1 night in Nov 2023
Response from JC on 6 Nov 2023
Dear Antony, we are glad to read your comment on the reception staff, facilities and comfort. We do our best every day to satisfy our customers. Concerning the choice in the restaurant, we understand very well your point of view. The out of stock was due to a lack of delivery. This was exceptional. The reception informed each customer at the check-in about this. Despite of your deception towards this, we would be pleased to welcome you again. Sincerely. Joanna C. / Hotel receptionnist.

8/10 Good

Jerome

Travelled with group
Liked: Cleanliness, staff & service
Ok for price
For the price it was as I expected Nothing to write home about but it was clean No hand towels give and shower draws plugged so water built up. The attached resturant was nothing special either. Meat was very limited and not great quality.
Stayed 3 nights in Oct 2023
Response from reception on 23 Oct 2023
Thanks for this review. We hope to see you for an other stay.

6/10 Okay

Raymond

Travelled with partner
Disliked: Property conditions & facilities
There was an odour upon coming into our room which was rather sour smelling . It seemed to disappear after awhile but was unpleasant. A lightbulb was out beside the bed. Although the bed was comfortable, the duvet was very warm… another light blanket would have been good. The breakfast was very tasty. The hotel was good value for money yet it needs some tender loving care to make it sparkle. The housecleaning staff worked hard. The free parking was excellent!
Stayed 3 nights in Sep 2023
Response from ef on 29 Sept 2023
Thank you for this coment. We hope to see you very soon.

8/10 Good

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from ef on 29 Aug 2023
Merci pour votre retour positif.Au plaisir de vous revoir bientôt.

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Despite a late check in, there was no problem, staff were very friendly and efficient. Hotel was nice and quiet. Breakfast was excellent and plentiful, coffee was lovely. The restaurant was very good, but disappointed no beer available at all the night we were there. Nothing much in the area where the hotel is, but a short drive into St Emilion which is lovely,
Stayed 2 nights in Jul 2023
Response from EF on 4 Aug 2023
Thanks for this great review. We are pleased to know that you enjoyed your stay.We hope to see you very soon for an other stay.Best regards

10/10 Excellent

Kingsley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean and easy to explore St Emilion nearby.
Stayed 1 night in Apr 2023
Response from . on 7 Nov 2023
Thank you for this coment.We hope to see you very soon.

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly, clean, and helpful employees. Good location,,,,you need a car.
Stayed 5 nights in Mar 2023
Response from JC on 30 Mar 2023
Dear Robert, we are pleased by your comment on the staff an cleanliness. We always do our best to satisfy each customer. We hope to welcome you very soon again. Kind regards. Joanna C. / Hotel receptionnist.

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic hotel, Good air conditioning, Nice food,
Stayed 1 night in Aug 2022
Response from ef on 30 Aug 2022
Thank you for this coment. We are pease to know that you enjoyed your stay.Best regards

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient Hotel
This is the 2nd time we have stayed here. Very convenient to the town and many wineries. Great little restaurant attached
Stayed 2 nights in Aug 2022
Response from ef on 12 Aug 2022
Thanks for this great review. We hope to see you very soon. Best regards, Emmanuelle - Manager

10/10 Excellent

Alan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from EF on 3 Aug 2022
Merci beaucoup pour votre retour très positif. Nous sommes ravis que vous ayez apprécié votre séjour. Au plaisir de vous revoir bientôt. Bien cordialement, Emmanuelle - Directrice

8/10 Good

nigel

Travelled with group
Liked: Cleanliness, staff & service
Good service but tired hotel
This was a short stay whilst travelling back to the Uk, the hotel was easy to find, service was good but the hotel itself was tired.
Stayed 1 night in Sep 2021

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for one stay at great price
One night stay to visit Saint Emillion
Stayed 1 night in Aug 2021

8/10 Good

LIVIU

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

8/10 Good

JIMIN

Liked: Staff & service, property conditions & facilities, room comfort
10 min to Saint-Emillion by car
The hotel was affordable in terms of price and accessibility but the room was not that clean and not enough space. Yet, still recommendable if you want to visit Saint-Emillion.
Stayed 1 night in Aug 2020

10/10 Excellent

Bennie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, very helpful
Stayed 2 nights in Dec 2019
Response from ef on 20 Feb 2020
Thanks a lot for this coment. We hope to welcome you very soon for an other stay. Best regards, Emmanuelle FAURE

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best Ibis I stayed at in France. Clean, comfortable beds, nice staff, good breakfast, restaurant on site.
Stayed 1 night in Dec 2019

10/10 Excellent

"Ski", Sitges

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On the main road to Saint Emilion and convenient to that city!!!! Breakfast at 15 euros was more than all the other hotels, but was worth it. Although an IBIS hotel, it was one of the best I have stayed at.
Stayed 1 night in Nov 2019
Response from ef on 20 Nov 2019
Thank you very much for your coment. We are pleased to see that you enjoyed your stay. Best regards Emmanuelle

10/10 Excellent

Clarence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient location for visiting St. Emilion.
Stayed 1 night in Sep 2019
Response from ef on 23 Oct 2019
Thank you very much for your coment. We hope to welcome you very soon for an other stay. Best regards Emmanuelle FAURE

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
St Emilion budget accommodation
This hotel was ideal. It was reasonably priced, the staff were very helpful and efficient. The hotel was full when we stayed so the WiFi was slow.
Stayed 1 night in Jul 2019
Response from ef on 7 Aug 2019
Thank you very much for your coment. We are pleased to know that you enjoyed your stay. Best regards Emmanuelle, Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

6/10 Okay

Robyn

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Lilbourne hotel rather than St Emilion.
We can usually count on Ibis for comfortable beds and good wifi - good for overnighters moving on early the next day. We fancied somewhere close to St Emilion - after a day in the car, a stroll into this pretty town. The hotel is advertised as 1.4km from St Emilion - just right for a walk. It wasn't. 5.3 km on our car sat Nav - not a walk on a cold, misty night. Then - the wifi is down - everywhere. Actually, it was fine in St Emilion - but not at the hotel. Then, the hotel restaurant is being renovated. You can have a cold buffet after 7pm for 14.90€. We chose the drive to St Emilion and enjoyed a three course hot meal for 17€. However, the bed was fine - but one full pillow and four small ones was different. Similarly, two towels and one floor mat - nothing else. We did have the breakfast next morning - 9.90€ each for a good buffet - cold but for the self boiled eggs. No complaints there. While clean and warm, this hotel needs a little more care to bring it up to usual Ibis expectations. Perhaps the restaurant renovation is the start of this. Lovely trees and grass outside and certainly busy with overnighters.
Stayed 1 night in May 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Much of the facility was under construction. Hotel is isolated, you will need a vehicle to do site seeing.
Stayed 2 nights in May 2019

8/10 Good

jocelynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was great, location, etc. The only objection was the towels. 1 towel of low quality per person, not a hand towel or face.
Stayed 2 nights in May 2019

8/10 Good

Evelyne

Liked: Cleanliness
Could be better!
This is ok for a one night stay especially if you prefer to be out of the town. Location is quiet and pleasant however the hotel is very basic clean and somewhat dated. Very disappointed that the restaurant was closed as it was a holiday... no indication was given of this on booking! After a long drive it was not pleasant to have to go out again looking for food! The other downside was our room smelled of stale cigarette smoke this despite the hotel being listed as non smoking area!
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Staff & service
wifi DHCP failure
Stayed 1 night in Mar 2019

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value
Very good
Stayed 1 night in Mar 2019
Response from EF on 29 Mar 2019
Thank you very much for your review. We hope to welcome you very soon for an other stay. Best regards Emmanuelle

8/10 Good

lyova

Liked: Staff & service
the room was a bit small, the bed was very comfortable, considering all the stay was OK
Stayed 1 night in Jan 2019
Response from ef on 7 Feb 2019
Thanks a lot for your comment.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

8/10 Good

Scott

Clean and comfortable but lacking a few things
Clean and comfortable the only things lacking were an elevator, better towels, and more than just a bath towel. I prefer to have a hand towel to dry my hands separate from my bath towel -- and there was no wash cloth, either. The towels we did have were old, thin and rough. The restaurant was great for the prices. The staff is very nice. Easy checking in and out.
Stayed 1 night in Sep 2018

8/10 Good

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine - generic Ibis - uniformally like the chain- basic, but works.
Stayed 1 night in Aug 2018

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Jun 2018

4/10 Poor

Linn

Disliked: Staff & service, property conditions & facilities, room comfort
Property was unkempt and the air conditioner did not work. The desk attendant told us to be patient, it just took awhile to kick on. It never kicked on. We asked for a room discount or a free breakfast and were denied. This was our second time at an Ibis. The first was not good either but we decided to give the hotel chain a second chance. They won’t get a third.
Stayed 1 night in May 2018

10/10 Excellent

lillian , vancouver, BC

Liked: Cleanliness, staff & service, room comfort
Stayed two nights here for
Stayed two nights here for Visiting St Emilion and Chateau. Very clean room and comfortable beds. Wonderful breakfast for 5.5euro. Definitely will come back again
Stayed 1 night in Mar 2018

8/10 Good

Wai Yin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

8/10 Good

colin, La Nucia. Spain

Liked: Cleanliness, staff & service, room comfort
We did not arrive until 6-30 p.m to find that the restaurant was not open, and that we had to travel up to Saint Emilion to find some where. to have dinner. Which we were Pleased. as we had not been there for some twelve years and and it made a lovely moment and a look around the village to which we found an excellent restaurant.
Stayed 1 night in Sep 2017

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a good hotel for our one night stop over.
Stayed 1 night in Jul 2017
Response from Emmanuelle on 27 Jul 2017
Merci pour votre retour, nous espérons pouvoir vous accueillir à nouveau bientôt. Cordialement, Emmanuelle FAURE

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel chain
excellent value accommodations, very convenient to driving to see St Emilion
Response from Emmanuelle on 2 Jun 2017
Thanks for your coment. We hope to welcome you very soon. Best regards Emmanuelle FAURE

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rural hotel
Not much charm but functional. About five kms from village of St.Emilion and handy to other villages like Pomerol. Our room was clean and everything worked...there's a back entrance into the hotel through the garden which is nice if your room is near there. The breakfast is ten euros extra and standard quality for French hotel breakfasts... espresso machine but no cappuccino, juice, bread, boiled eggs, ham and cheese. Free parking and free wifi - by no password and unprotected.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Anne Marie

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Jackie

Liked: Staff & service, property conditions & facilities, room comfort
Overnight drop off
Good location to visit St Emillion . Best value hotel that we could find. If I was being picky the bathroom could have been cleaner. All the staff were really friendly and the breakfast buffet quite good value.

8/10 Good

M W, Belfast

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine for overnight stop
One night stop on way from Dordornge to Cherbourg. Chosen as convenient to main road, hence not great location. Short drive to St Emilion village so spent very pleasant evening there.

6/10 Okay

Verified traveller

8/10 Good

Mike, Oxfordshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Much better than the average IBIS hotel in England
Friendly, helpful welcome from all the team. Good breakfast, and dinner was much better than expected. My room had a nice view over vineyards. Functional but comfortable.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient place to stay
Location was convenient for our business visits. Hotel modern, clean, warm with facilities that suited our requirements as a base for local visits

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
General
A typical out of town hotel, offering adequate facilities for travellers breaking their journeys.

8/10 Good

Richard, Channel Islands

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient stopover
Typical "near major road" type of hotel. Set in an industrial estate and easy to find.Room was comfortable and clean and the breakfast was good value. A major supermarket was on the same estate, very useful for buying what you need on your onward journey.

10/10 Excellent

Good red

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort