The lady at the front desk was very friendly and helpful. After that…everything went downhill. The room was bad. Dirty, old, smelly, uncomfortable. Stains on the walls, counters, sheets and large stain on curtain. Not sure if we were put in the wrong room but it looked absolutely nothing like the pictures on their site. There were no pictures on the walls (looked like they were there at one time). I travel a lot and always trust the reviews. This one had good reviews…those people definitely didn’t stay in the room we had. We were in the area for work and would’ve stayed in another hotel but there wasn’t any available within an hour so we sucked it up. Never again.