All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Hard to find how to turn shower on and shower put out very little water.
Marianne
Stayed 1 night in Mar 2024
Response from Dawn, Assistant General Manager on 26 Mar 2024
Marianne, Thank you for taking the time to complete a review. We would like to apologize for the issues you had with the shower during your stay and will have maintenance look into it. We do hope to see you again next time you are in the Boise area.
Response from Dawn, Assistant General Manager on 20 Mar 2024
Darrell, Thank you for taking the time to complete a review. We are happy to hear you enjoyed your stay with us and hope to see you again next time you are in the Boise area.
Response from Dawn, Assistant General Manager on 18 Mar 2024
Phong, Thank you for taking the time to complete a review. We are happy that you enjoyed your stay with us and hope to see you next time you are in the Boise area.
Liked that there were different options for pillows. Room was very warm. Hot tub nice. Breakfast was better than most hotel continental breakfasts. Lobby area was large and inviting. Liked that there was an area where info of surrounding area was available- employee recommendations of restaurants posted in the elevator was a good idea!
Laura
Stayed 2 nights in Mar 2024
Response from Dawn, Assistant General Manager on 18 Mar 2024
Laura, Thank you for taking the time to complete a review. We are happy that you enjoyed your stay with us and hope to see you next time you are in the Boise area.
Response from Dawn, Assistant General Manager on 7 Mar 2024
Sung, Thank you for taking the time to complete a review. We are happy to hear that you enjoyed your stay with us and look forward to seeing you again in the future
We had a problem in our room. The TV/Remote didn't work and the heat/ac unit didn't work. However the staff were excellent and provided us with a new room near the original room and everything worked there.
Bradley E
Stayed 1 night in Feb 2024
Response from Dawn, Assistant General Manager on 1 Mar 2024
Bradley E, Thank you for taking the time to complete a review. We are sorry about the issues you had in your room and happy we were able to accommodate you with a new room and moving over was not to much of an inconvenience. We hope to see you again next time you are in the Boise area.
10/10 Excellent
Yaeko
22 Feb 2024
Yaeko
Stayed 3 nights in Feb 2024
Response from Dawn, Assistant General Manager on 23 Mar 2024
Yaeko, Thank you for taking the time to complete a review
10/10 Excellent
Gary
20 Feb 2024
Gary
Stayed 2 nights in Feb 2024
Response from Dawn, Assistant General Manager on 27 Feb 2024
Gary, Thank you for taking the time to complete a review
8/10 Good
Marita Jessica
20 Feb 2024
Marita Jessica
Stayed 3 nights in Feb 2024
Response from Dawn, Assistant General Manager on 23 Mar 2024
Marita Jessica, Thank you for taking the time to complete a review
8/10 Good
Roger
19 Feb 2024
Liked: Cleanliness, staff & service
Roger
Stayed 2 nights in Feb 2024
Response from Dawn, Assistant General Manager on 20 Feb 2024
Roger, Thank you for taking the time to complete a review
Response from Dawn, Assistant General Manager on 13 Feb 2024
William, Thank you for taking the time to complete a review. We are happy to hear that you enjoyed your stay with us and hope to see you again in the future
Although our stay was brief, we really enjoyed the cleanliness and comfort of our room.
Todd
Stayed 1 night in Feb 2024
Response from Dawn, Assistant General Manager on 13 Feb 2024
Todd,Thank you for taking the time to complete a review. We are happy to hear that you enjoyed your stay with us and hope to see you again in the future
Response from Dawn, Assistant General Manager on 13 Feb 2024
Larry, Thank you for taking the time to complete a review. We are happy to hear that you enjoyed your stay with us and hope to see you again in the future
10/10 Excellent
Liam
8 Feb 2024
Liam
Stayed 1 night in Feb 2024
Response from Dawn, Assistant General Manager on 20 Mar 2024
Liam,Thank you for taking the time to complete a review
Response from Dawn, Assistant General Manager on 3 Feb 2024
Andrew,Thank you for taking the time to complete a review. We are happy that you enjoyed your stay with us and our heated outdoor pool. We hope to see you again in the future
The staff was excellent and the breakfast and dining area were wonderful.
Teri Leeper
Stayed 2 nights in Jan 2024
Response from Dawn, Assistant General Manager on 26 Jan 2024
Teri Leeper,Thank you for taking the time to complete a review. We are happy to hear that you enjoyed your stay with us and hope to see you again next time you are in the Boise area.
Accessible room was excellent! First floor, bathroom bench, well designed for wheel chair users. Thank you!
Jennifer
Stayed 1 night in Jan 2024
Response from Dawn, Assistant General Manager on 26 Jan 2024
Jennifer, Thank you for taking the time to complete a review. We are happy to hear that you enjoyed your stay with us and that you room offered what you needed. We hope to see you again in the future
10/10 Excellent
Patricia
23 Jan 2024
Patricia
Stayed 1 night in Jan 2024
Response from Dawn, Assistant General Manager on 25 Jan 2024
Patricia, Thank you for taking the time to complete a review
10/10 Excellent
Jeff
Travelled with family
22 Jan 2024
Jeff
Stayed 1 night in Jan 2024
Response from Dawn, Assistant General Manager on 23 Jan 2024
Jeff, Thank you for taking the time to complete a review
Response from Dawn, Assistant General Manager on 7 Feb 2024
Karen, Thank you for taking the time to complete a review
10/10 Excellent
Amanda
8 Jan 2024
Amanda
Stayed 4 nights in Jan 2024
Response from Dawn, Assistant General Manager on 10 Jan 2024
Amanda, Thank you for taking the time to complete a review
10/10 Excellent
Maria
8 Jan 2024
Maria
Stayed 1 night in Jan 2024
Response from Dawn, Assistant General Manager on 9 Jan 2024
Maria, Thank you for taking the time to complete a review.
10/10 Excellent
carol
8 Jan 2024
So far so good. The only problem is that the button to get onto the elevator is ridiculously placed under six other buttons for safety. Five people I talk to were perplexed about which button you push to get the elevator. Goofy.!!
carol
Stayed 1 night in Jan 2024
Response from Dawn, Assistant General Manager on 9 Jan 2024
Carol, Thank you for taking the time to complete a review. We are happy to hear that you enjoyed your time with us and hope to see you again next time you are in the area.
10/10 Excellent
Gina
7 Jan 2024
Gina
Stayed 2 nights in Jan 2024
Response from Dawn, Assistant General Manager on 9 Jan 2024
Gina, Thank you for taking the time to complete a review.
Staff, rooms, hallways, food and coffe were all top notch! Love the fruit infused ice water too- nice touch. Beds are very comfy with nice linens. Staff very friendly and warm
Norma
Stayed 1 night in Dec 2023
Response from Dawn, Assistant General Manager on 6 Jan 2024
Norma, Thank you for taking the time to complete a review.We're extremely happy that you had a positive experience, and we're grateful for your feedback. We hope to see you again next time you are in the Boise area.
Response from Dawn, Assistant General Manager on 29 Dec 2023
Thomas, Thank you for taking the time to complete a review. We are happy to hear you enjoyed your stay with us and hope to see you next time you are in the Boise area.
4/10 Poor
Marty
27 Dec 2023
The ownership charges a hidden “property fee” after you have checked out of the hotel and are likely too far away to go argue it. It is not factored into the marketed price. This is a deceptive practice and I would rather pay more elsewhere than reward this deceptive practice.
Marty
Stayed 1 night in Dec 2023
Response from Dawn, Assistant General Manager on 27 Dec 2023
Marty, Thank you for taking the time to complete a review. I just want to let you know that the fee you are talking about is stated on Expedia for our property and on the reg card you sign at check in. It is not a hidden fee and not a deceptive practice. It states the fee on multiple booking platforms. We do apologize for the misunderstanding.
10/10 Excellent
Nikki
25 Dec 2023
Nikki
Stayed 1 night in Dec 2023
Response from Dawn, Assistant General Manager on 7 Feb 2024
Nikki,Thank you for taking the time to complete a review
We enjoyed our stay here. The rooms are spacious and comfortable, the only complaint we have is there are no exhaust fans in the bathroom of the suite we stayed in. Other than that our stay was great. The breakfast provided a great variety of items and was hot and fresh each morning.
Laura
Stayed 2 nights in Dec 2023
Response from Dawn, Assistant General Manager on 27 Dec 2023
Laura, Thank you for taking the time to complete a review. We are happy to hear that you enjoyed your stay with us and hope to see you next time you are in the area.
Location was great- breakfast was good-staff was helpful
Thomas D.
Stayed 4 nights in Dec 2023
Response from Dawn, Assistant General Manager on 23 Dec 2023
Thomas D. Thank you for taking the time to complete a review. We are happy to hear that you enjoyed your stay with us and hope to see you next time you are in the Boise area.