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Stayed for two nights in a King room. Positives:
Keurig machine! Bar/restaurant! Excellent breakfast! Friendly staff! Quiet, dark, steady air conditioning! Great water pressure and roomy, walk-in shower!
Negatives: low toilet. Bar/Restaurant closes at 9pm. Yucky tasting city water.
I have the following suggestions:
1. Install ADA toilets in all rooms
2. Provide bottled water for Keurig
3. Consider keeping bar open until at least 11pm.
Anita
Stayed 2 nights in May 2024
Response from b on 12 May 2024
Thank you for your detailed feedback! We're glad to hear you enjoyed several aspects of your stay, including our amenities and service. We appreciate your suggestions and will definitely take them into consideration for future improvements. We strive to provide the best experience for all our guests and your input helps us achieve that goal. We hope to welcome you back soon!
We're delighted to hear you enjoyed our modern amenities and comfortable bed! Thank you for sharing your experience with us. We hope to welcome you back soon for another great stay!
Room was quiet, comfortable and clean. Breakfast was good offering eggs, sausage, oatmeal, yogurt, cereals, toast, English muffins and juices (juices are not watered down-how nice).
Kenneth
Stayed 2 nights in May 2024
Response from B on 7 May 2024
We're thrilled to hear that you had a quiet, comfortable, and clean stay with us! Thank you for appreciating our breakfast offerings and for noticing the quality of our juices. Your feedback is much appreciated, and we hope to welcome you back for another enjoyable stay soon.
I liked that the property for the newness and cleanliness was okay but staff for breakfast was really disappointing. I'm not one to say much about a negative review but I got down there 10 minutes or so before breakfast was done and they said they are not willing to make any more eggs for me and my daughter that I was too late. We were there for a volleyball tournament and was staying for a good breakfast. I was just really disappointed in the unwillingness of what I was hearing.
David
Stayed 2 nights in Apr 2024
Response from Brenda on 7 May 2024
We apologize for the inconvenience you experienced with breakfast service. Your feedback is valuable, and we'll address this issue to ensure better experiences in the future.
I liked the nice large room and it was really clean.
What I didn't like. The room above stomped on the ceiling at midnight.
The pillows were terrible. We stayed three days and they don't clean or check the rooms. We asked for clean towels and to have the trash removed. It took almost two days.
Alice
Stayed 3 nights in Apr 2024
Response from Brenda on 7 May 2024
Thank you for your feedback. We apologize for the noise disturbance and any inconvenience with housekeeping. Your comments will help us improve our services for future guests.
Positives: Updated interior. Clean. Decent breakfast.
Negatives: Beds were a bit firm and pillows were small but
Joshua
Stayed 3 nights in Mar 2024
Response from B on 29 Mar 2024
Thank you for your feedback! We're glad you appreciated our updated interior and cleanliness, as well as our breakfast. We'll take note of your comments regarding the beds and pillows for future improvements.
the desk manager was a complete snot, then i complained about the early check in fee, and to top if off they didnt show the late fee on my final bill which means they are pocketing the late fees. The bar was nice as was most of the help , just that one desk manger was a condensing women.
john
Stayed 3 nights in Mar 2024
Response from B on 29 Mar 2024
We apologize for the unsatisfactory experience with they stay and any confusion regarding fees. Your feedback is valuable, and we will address these concerns internally to ensure better service moving forward. Thank you for bringing this to our attention.
8/10 Good
Melanie
22 Mar 2024
Easy to find as long as your internet is working so you can use GPS.
Good concept for kiosk check in but unfortunately would notprint room keys. Very clean would stay again
Robin
Stayed 1 night in Feb 2024
Response from B on 17 Feb 2024
Thank you for your feedback! We're glad you found our kiosk check-in concept appealing and appreciated our cleanliness. We apologize for the inconvenience with the room keys and will work to improve this for your next stay. We look forward to welcoming you back!
The ease of check in was nice . Breakfast was all of one kind. Not much in the way for children. Area to the side of the bed still had a spill of some sort.
Jennifer
Stayed 1 night in Jan 2024
Response from B on 8 Feb 2024
Thank you for the feedback. We hope to welcome you back soon!
Thank you for your feedback! We appreciate your review and will strive to make your next stay even better.
6/10 Okay
Omar
Business traveller
31 Jan 2024
room had a stale, weird odor.
Omar
Stayed 2 nights in Jan 2024
Response from B on 17 Feb 2024
We apologize for any inconvenience caused by the odor. Please rest assured, we'll address this promptly to ensure a more pleasant experience next time.
We enjoyed the layout of the room with long counters on which we could put our suitcases. The bathroom had good counter space and the shower had good water pressure. We were comfortable.
Marilyn
Stayed 1 night in Jan 2024
Response from B on 29 Jan 2024
Delighted to hear you were comfortable and enjoyed the room amenities! Thank you for sharing your positive experience. We look forward to hosting you again.
Thank you for your positive feedback! We're thrilled to hear that you had a great experience with our staff and enjoyed your room. We look forward to welcoming you again in the future!
Thank you so much for the perfect rating! We're thrilled that you had an outstanding experience with us. Your support means a lot, and we look forward to welcoming you back for another fantastic stay!
What can you say about where it is located. It's Nampa, not much to do anywhere. However, the staff was absolutely lovely and the hotel was beautiful.
Sara
Stayed 1 night in Dec 2023
Response from B on 31 Dec 2023
Thank you for your feedback! We're thrilled you enjoyed our lovely hotel and the excellent service provided by our staff. We're glad you found comfort and beauty during your stay with us. We hope to welcome you back soon!