Property entrance

Reviews of Viaggio Nueve Trez Suites

Viaggio Nueve Trez Suites
Carrera 18# 93A-60, Bogotá, Distrito Capital

Reviews

8.2

Very good

Rating 10 - Excellent. 84 out of 180 reviews" "
Rating 8 - Good. 55 out of 180 reviews" "
Rating 6 - Okay. 18 out of 180 reviews" "
Rating 4 - Poor. 14 out of 180 reviews" "
Rating 2 - Terrible. 9 out of 180 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Fredy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Agradable y el servicio fue muy bueno
Stayed 8 nights in Feb 2024

8/10 Good

Sergio

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

4/10 Poor

Jordanna

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024

4/10 Poor

Javier

Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Very bad hotel, noisy, poor client service, rooms Don’t take it for the pics you see . Terrible
Stayed 7 nights in Jan 2024

8/10 Good

Mafer

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excelente atención de todo el personal César de recepción muy amable y servicial el personal del desayuno muy atento. Lo único negativo el baño que se mojaba y informe a la señorita de recepción del turno pero parece que eso ya estaba así. El desayuno debería ser un poco variado. Lo demás bien.
Stayed 3 nights in Dec 2023

8/10 Good

Fred

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 9 nights in Dec 2023

8/10 Good

Pablo

Liked: Cleanliness, amenities, property conditions & facilities
Muy buena atención desde que llegue, el personal estaba al tanto en el caso se necesitara algo. Mi reservacion incluyo " desayuno" muy pocas opciones algo muy sencillo pero existen opciones x fuera. La limpieza en mi habitacion muy buena la ubicacion es estrategica para llegar a gran parte de Bogota ...si regreso a Bogota sera otra vez mi opcion de estancia ..
Stayed 4 nights in Dec 2023

4/10 Poor

KC

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
This property outside of a few staff members couldn’t care less about its guests. The WiFi is dialup speed, the walls are thin enough to hear someone yawn among every other sound and the management is simply rude. I’ve had power outages last 8 hours without an explanation or apology, I’ve been Locked out of the property by a sleeping receptionist and yet the final straw was being charged an extra person fee for a 6 year old son that amounted to nearly half the room cost. After patronising this business for years, I’m moving on. There are much better options in the neighbourhood. Even on the same street.
Stayed 9 nights in Nov 2023

4/10 Poor

KC

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Staff aside from Flor and the cleaning crew mostly indifferent. Wi-Fi is basically non usable outside of pockets in the lobby
Stayed 1 night in Nov 2023

4/10 Poor

KC

Travelled with family, Business traveller
I’ve stayed here many times, and was shocked they demanded a 25$ extra person fee for a 6 year old child. I’ve stayed here a dozen times through countless underwhelming receptionists, but I was informed nothing can be done. Won’t be staying here again unfortunately.
Stayed 1 night in Nov 2023

10/10 Excellent

tomas

Liked: Cleanliness, amenities, property conditions & facilities
The staffs is very friendly , knowledgeable and helpful. Everything is kept clean . Breakfast included and you can ask for extra stuff and they will prepare for you.
Stayed 15 nights in Sep 2023

4/10 Poor

Carolina

Stayed 2 nights in Oct 2023

6/10 Okay

Verified traveller

Travelled with family
Basic No-Frills Hotel
Bare bones hotel. No full length mirror, poor lighting, toilet was a bit smelly. Thin walls and doors. Sheets were clean, and towels were actually good (which is rare in Colombia). The staff is AMAZING. Cafe was great. We came in and out at all hours with no issue but security was good.
Stayed 1 night in Sep 2023

4/10 Poor

Maria

Disliked: Property conditions & facilities
Stayed 7 nights in Sep 2023

10/10 Excellent

Norelis

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Me encantó el hotel el único tema es que estaba en el piso 6 y la recepción del Wifi era débil, el resto estuvo espectacular.

10/10 Excellent

Norelis

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excelente tuvimos inconvenientes con la habitación y nos solucionaron de inmediato quedamos encantados con el servicio, en definitiva volvería.
Response from Equipo Viaggio Nueve Trez on 21 Sept 2023
Norelis hola, nos alegra que hayamos podido solucionar tu inconveniente de manera oportuna,Nos hará muy felices verte de nuevo en nuestro hotel.

10/10 Excellent

Norelis

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Me encantó la seguridad, la atención excelente el chico de la recepción muy amable y la señora Yolanda excelente muy atenta.

6/10 Okay

Philippa

Travelled with family
Liked: Cleanliness, property conditions & facilities
Hotel is good for staying at for short term, found places to eat nearby in walking distance. Was relatively central to leave from and do tours or go to the airport.
Stayed 3 nights in Aug 2023
Response from Team Viaggio Nueve Trez on 21 Sept 2023
Philippa Thank you for your comments, We hope to see you back

8/10 Good

Jack

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It needs AC
Stayed 3 nights in Jul 2023
Response from Team Viaggio Nueve Trez on 21 Sept 2023
Hi Jack, Thank you for your comment, we will look for a way to implement a solutionRegards

10/10 Excellent

Laura, Taipei

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved the area, great service and breakfast wss included
Stayed 2 nights in May 2023

6/10 Okay

Priscila

Stayed 4 nights in Apr 2023

8/10 Good

Jazmin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean
Stayed 7 nights in Mar 2023

8/10 Good

Alejandra

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Good location and rooms!! Only thing is the same breakfast options every single day 😅
Stayed 5 nights in Apr 2023

10/10 Excellent

Angela

Stayed 3 nights in Mar 2023

8/10 Good

Juan

Liked: Cleanliness, property conditions & facilities
The place was close to restaurants and bars! Excellent, you do not need a car to move around that place.
Stayed 1 night in Mar 2023

2/10 Terrible

Fabian

Disliked: Cleanliness

2/10 Terrible

MELLER

Travelled with partner
Disliked: Amenities, property conditions & facilities
No air conditioning in the rooms the worst customer service front desk rude i asked if they would call a taxi for me the girl up front said no because the person that does that is on lunch the worst hotel I've ever stayed at in colombia
Stayed 4 nights in Mar 2023

6/10 Okay

Christopher, Bogota

Liked: Cleanliness, amenities, property conditions & facilities
Slow check in - no room ready. A lot of noise during the day due to adjacent building site. Otherwise good.
Stayed 3 nights in Mar 2023

10/10 Excellent

Schnelange

Travelled with group
Liked: Cleanliness
it was OK for the price, but i wished they told us that there was a lot scammer in the street, whom can pretended to be some kind federal agents and rob your phones and and all your money in the street.
Stayed 4 nights in Feb 2023

2/10 Terrible

Isabel

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We couldn’t check in because the receptionist, Did not allow my 82 year mother to check in. She didn’t have a Colombian ID as she is an American. She an American ID he didn’t accept. This was around 9 pm at night. No other hotel did that in Bogotá. As the payer, I was the only one asked for an American passport. In addition, he charged $49,000 to my credit card. I had to star a fraud investigation out the credit card company. We had to look for a hotel at 9 pm with an 82 year old in Bogota, not one of the safest cities. He should be fired!
Stayed 1 night in Feb 2023

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Feb 2023

8/10 Good

Jean-Yves

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2022

2/10 Terrible

Lucas

Stayed 2 nights in Aug 2022

8/10 Good

Tammy

Business traveller
Liked: Cleanliness, room comfort
The hotel has excellent staff and service, which aimed to respond immediately to any needs that arose. The room was clean and very spacious, but in need of refreshment in terms of the furnishings and layout. My first room had a key entry system that did not work and the next room had a television without the box necessary to make it work. The bed was a little hard, it seemed that the matress was old and a bit worn. The staff responded very well to all requests, but more work on ensuring that the rooms are ready for guests.
Stayed 6 nights in Sep 2022

8/10 Good

Eunice

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location
Stayed 5 nights in Aug 2022

4/10 Poor

Burton, Sunrise

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Property issues: 1) very poor lighting in bedroom and terrible lighting in bathroom, 2) no coffee in rooms, 3) vessel sinks in bathrooms need replaced, 4) replace worn laminate flooring with carpet so the room is quieter, 5) new larger TVs needed, and 6) it is well past time for new beds. The lighting was so poor that I could not read in my room at night. The high intensity lights need to be replaced with LEDs. New lighting should be added near the bed. If they made these changes, they could double their room rates and improve occupancy.
Stayed 7 nights in Jul 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Comfortable, convenient and beautifully featured areas
Stayed 4 nights in Jan 2022

8/10 Good

Esteban

Liked: Cleanliness, amenities, property conditions & facilities
Nice cosy hotel with a nice atmosphere honoring different writers. Nice location close to parque 93. Only thing was my room didn’t had good isolation so can hear noise from corridor and other room
Stayed 1 night in Apr 2022

10/10 Excellent

aaron

Liked: Cleanliness, room comfort
Stayed 11 nights in Nov 2021

10/10 Excellent

Ravi

Liked: Cleanliness, room comfort
Excellent place for your money
The only thing I would change is the bathroom set up. Very uncomfortable
Stayed 6 nights in Jan 2022

10/10 Excellent

Andy, Aruba

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This is a great location. Walking distance to great restaurants around the Parke 93 area. Property is very clean, safe and employees are very nice and servicable. Will gladly recommend!
Stayed 5 nights in Jan 2022

10/10 Excellent

Mayan

Liked: Cleanliness, room comfort
Great bang for the buck!
Best bang for the buck. Great location and strong wifi. Bed was super comfortable. Will return soon!
Stayed 2 nights in Jan 2022

8/10 Good

Zorina

Liked: Cleanliness, room comfort
Great
Great and clean
Stayed 3 nights in Jan 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness
The Room was Hot
The Room due to its ubication always received the Sun directly so the room was always hot. It was uncomfortable
Stayed 3 nights in Dec 2021

8/10 Good

rollan

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
good hotel, clean and comfortable. Didn't have shampoo or extra toilet paper and trash bags, but otherwise excellent for the money. Free breakfast is a boost
Stayed 2 nights in Nov 2021

10/10 Excellent

Jean, Guaynabo

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It's a great place to stay. The hotel staff was kind and helpful. The hotel is in a centric place, ten minutes from walking to Zona T.
Stayed 5 nights in Nov 2021

2/10 Terrible

Luis, Palm Desert

Stayed 1 night in Oct 2021

8/10 Good

Denilson

Travelled with group
Liked: Cleanliness, room comfort
Lindo hotel
Todo bien hasta que por en ultimo noche notamos que nos falta unas compras/bolsas en la habitacion.
Stayed 10 nights in Apr 2021

10/10 Excellent

Verified traveller

Stayed 2 nights in Oct 2020