Outdoor pool, pool loungers

Reviews of Cite Hotel

4 out of 5
Cite Hotel
Carrera 15 No 88 - 10, Bogotá, Distrito Capital

Reviews

9.0

Wonderful

Rating 10 - Excellent. 263 out of 403 reviews" "
Rating 8 - Good. 98 out of 403 reviews" "
Rating 6 - Okay. 23 out of 403 reviews" "
Rating 4 - Poor. 8 out of 403 reviews" "
Rating 2 - Terrible. 11 out of 403 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

BRYAN RAMIREZ

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very good but they charge you for hotel checkout insurance that is supposed to have been paid on Expedia, but they charge it at the hotel. For the rest everything is excellent.
Stayed 8 nights in Mar 2024

8/10 Good

Zachary

Liked: Cleanliness, staff & service, amenities
The staff was mostly friendly, and the on-site restaurant was really good. My only complaint about the building is that the walls are so thin, I felt like I was part of the conversation going on in the room next to me.
Stayed 4 nights in Feb 2024
Response from Lina Murcia on 15 Mar 2024
Good morning dear Mr. Zachary.Thank you for choosing us on your trip to this beautiful city

10/10 Excellent

Luis, Aventura

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price 👍
Stayed 6 nights in Feb 2024
Response from Lina Murcia on 29 Feb 2024
Good morning dear Mr. Luis.Thank you for choosing us!

10/10 Excellent

Ricardo

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff. It’s been a great option for a business week in Bogota
Response from Lina Murcia on 26 Feb 2024
Good morning dear Mr. Ricardo.Thank you for trusting Cité Hotel

10/10 Excellent

Justin David

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location
Stayed 4 nights in Dec 2023
Response from Lina Murcia on 1 Feb 2024
Buen día estimado Sr. David.¡Gracias por elegirnos!

10/10 Excellent

Ellen

Stayed 1 night in Jan 2024
Response from Lina Murcia on 22 Mar 2024
Buen día estimada Ellen.Gracias por elegirnos!

8/10 Good

Jake

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Lina Murcia on 12 Dec 2023
Buen día estimado Sr. Jake.Gracias por confiar en Cité Hotel

2/10 Terrible

SANGHO

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Unfriendly staff, no english, charge $65 per guest even I booked for 2 person. Never ever visit this hotel again.
Stayed 3 nights in Nov 2023
Response from Lina Murcia on 30 Nov 2023
Good afternoon dear Mr. Shangho. In advance, Cite Hotel apologizes for the inconvenience caused.Actually reviewing the reservation, it was for two people, but three people stayed overnight. Therefore, the additional charge was made only from the third person

10/10 Excellent

Juliano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Nov 2023
Response from Lina Murcia on 30 Nov 2023
Buen día estimado Sr. Juliano.Para Cité Hotel fue un gusto tenerlo en casa, esperamos pronto su regreso.¡Gracias por elegirnos!

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Lina Murcia on 30 Oct 2023
Buen día estimado Sr. Juan.!Gracias por preferirnos!

10/10 Excellent

Gary

Stayed 1 night in Sep 2023
Response from Lina Murcia on 18 Sept 2023
Buen día estimado Sr. Gary.¡Gracias por confiar en Cité Hotel!

10/10 Excellent

Gary

Stayed 3 nights in Sep 2023
Response from Lina Murcia on 18 Sept 2023
Buen día estimado Sr. Gary.!Gracias por confiar en Cité Hotel!

10/10 Excellent

Ana Paula

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay at Cite hotel in Bogotá very much . Staff was unlike any other experience I had. Fernando & Edna went out of their way to make me feel welcome and safe . The drivers were very friendly and I loved my variety at breakfast. Dinner was delicious too, loved the fresh fish and great sauces . Also I enjoyed my green juice and jello everyday 🇨🇴🌹❤️ gracias to all employees and I will see you all soon I hope 🤞
Stayed 5 nights in Sep 2023
Response from Lina Murcia on 11 Sept 2023
Good morning dear lady Ana Paula.For Cité Hotel it was a pleasure to be at your service,Thank you for choosing us as the ideal hotel for your rest

2/10 Terrible

Jimmy

Stayed 6 nights in Jul 2023
Response from Lina Murcia on 11 Sept 2023
Buen día estimado Sr. Jimmy.Gracias por compartir su opinión de esta manera podemos mejorar

10/10 Excellent

Leonardo

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Hotel ..Amazing location .. the staff is five stars...better imposible .Breakfast really good .Highly recommended ..was a great choice..
Stayed 4 nights in Jul 2023
Response from Lina Murcia on 1 Aug 2023
Good day dear.Mr. Leonardo.We hope to have you back at home so that you can continue to enjoy all the benefits that Cité Hotel has for you.

10/10 Excellent

Orlando Valdes

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and comfortable hotel, very clean, close to everything in town, staff very nice and friendly always willing to help
Stayed 4 nights in Jul 2023
Response from Lina Murcia on 25 Jul 2023
Good morning dear Mr. ValdesWe hope to have the pleasure of continuing to provide you with the service you deserve.Thanks for choosing us!

10/10 Excellent

jimmy

Stayed 3 nights in Jun 2023
Response from Lina Murcia on 24 Jul 2023
Buen día estimado Sr. Jimmy.!Gracias por elegirnos como el hotel ideal para su descanso!

2/10 Terrible

Fernando, Tegucigalpa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
unhygienic
Stayed 5 nights in Jun 2023
Response from Lina Murcia on 30 Jun 2023
Cité hotel quiere ofrecerle las mas sinceras disculpas por el inconveniente que se presentó durante su estadía.Nos gustaría que nos diera la oportunidad de resarcir este error y que esto no sea motivo para no tenerlo de nuevo en nuestro hotel

2/10 Terrible

Ronny

Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2023
Response from Lina Murcia on 14 Apr 2023
Buen día estimado Sr. Ronny¡Gracias por preferirnos!

10/10 Excellent

Fabian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me hospede por 8 dias y el hotel es maravilloso, todo el personal es muy amable y atento a cualquier solicitud. El desayuno buffet es variado y muy rico el restaurante es muy bueno, al lado esta el parque virrey y la zona t todo muy cerca. Super recomendado
Stayed 7 nights in Mar 2023
Response from Lina Murcia on 28 Mar 2023
Buen día estimado Sr. Fabián.Cité hotel trabaja día a día para ofrecerle el mejor servicio a sus huéspedes y clientes¡Gracias por elegirnos!

10/10 Excellent

Heinz

Liked: Cleanliness, staff & service
Clean and everything works
Stayed 5 nights in Mar 2023
Response from Lina Murcia on 28 Mar 2023
Good day dear HeinzThank you for choosing Cité hotel for your rest

8/10 Good

Micheal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2023
Response from Lina Murcia on 21 Mar 2023
buen día estimado Micheal¡¡Gracias por elegirnos como el hotel ideal para su descanso!!

10/10 Excellent

Alfredo F.

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is ideal close to restaurants and shops and the service was great.
Stayed 4 nights in Feb 2023
Response from Lina Murcia on 28 Feb 2023
Good morning dear Mr. Alfredo.Cité Hotel looks forward to accompanying you on your next adventure in this beautiful city.

10/10 Excellent

salvador

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and attentive staff. Clean and quiet. Great location. Close enough to the action, but far enough not to hear it. Loaner bicycles for the ciclovia were a plus. The Virrey park where the hotel is located is wonderful.
Stayed 4 nights in Feb 2023
Response from Lina Murcia on 28 Feb 2023
Good morning dear Mr. Salvador.Thank you for trusting Cité Hotel and choosing it as the ideal place for your rest

10/10 Excellent

MARIA L NEGRON

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2023
Response from Lina Murcia on 21 Feb 2023
Buen día estimada Sr. MaríaLa esperamos en una siguiente ocasión.¡¡¡Gracias por elegirnos!!!

6/10 Okay

Rosie

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Nice hotel with spacious rooms but pool was shut with no warning for our whole stay
Response from Lina M on 29 Dec 2022
Good day dear Mrs. Rosie.Cité Hotel regrets what happened during your stay, however, in order to solve the problem, Cité Hotel assumed the cost of a membership to use the pool at a nearby hotel. Due to our climate, this season is the only one of the year that allows us to carry out maintenance in our wet areas.Thank you for choosing us!!!

10/10 Excellent

Tony

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Amiable and Courteous staff, fresh clean rooms.
Response from Lina M on 21 Dec 2022
Good morning dear Mr. Tony.For Cité hotel it will always be a pleasure to be at your service¡¡¡Thanks for choosing us!!!

10/10 Excellent

felipe

Liked: Cleanliness, staff & service, room comfort
excellent hotel
the location and the service are outstanding , you feel at home
Stayed 1 night in Nov 2022
Response from Lina M on 28 Nov 2022
Good morning dear Felipe.Thank you for trusting the Cité family.We hope to have you very soon in his house.

8/10 Good

Iderman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2022
Response from Lina Murcia on 3 Oct 2022
Buen día Sr. Iderman.Gracias por elegirnos como el hotel ideal para su descanso.

10/10 Excellent

Abraham, Fort Lauderdale

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like is very clean and safe. I didn't like the restaurant takes too long when ordering food for dinner.
Stayed 3 nights in Sep 2022
Response from Lina M on 26 Sept 2022
Good day dear Mr. Abraham.Cité hotel appreciates the time for this comment in this way we can improve our service.We look forward to your soon return to have the pleasure of serving you.

10/10 Excellent

Iris, Noord

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at the Cite Hotel! It was our first trip to Bogota and we chose our hotel based on the reviews, close to the Zona Rosa but not too busy. We got a room on the 8th floor offering magnificent views of the mountains and the city lights. The room was big, modern and very clean, including a safe, coffee maker, and minibar. Bathroom was spacious too. The breakfast was great every morning, and the green juice is delicious! Also try the whole wheat mini croissants, they were incredible. Our stay wouldn't be the same without the staff. Alex, who we met every night, responded to our needs in a timely manner and courteous as ever. Also the staff during the day, breakfast service and the cleaning staff was very helpful!! Sunny regards from Aruba!
Stayed 4 nights in Sep 2022
Response from Lina M on 23 Sept 2022
Good day dear Iris.For the Cité hotel family it was a pleasure to have been at your service, we hope you will choose us again as the ideal hotel for your rest on your next trip to Bogotá.

10/10 Excellent

jacob

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was amazing
Stayed 5 nights in Sep 2022
Response from Lina M on 14 Sept 2022
Buen día estimado Sr Jacob.Cité Hotel espera tenerle de nuevo en está su casa.¡¡¡Gracias por preferirnos!!!

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a really nice hotel.
Stayed 2 nights in Aug 2022
Response from Lina M on 22 Aug 2022
Good day dear Mrs Christina.Cité hotel awaits your soon return to this your home.happy journey!

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second time staying at this hotel. The service, the staff, the food everything is great. I call it my home when visiting Bogota. The hotel location is great for walking to everything you will need when you are on vacation. You can walk to parks, restaurants, markets, pharmacies and the mall. I honestly recommend Cite hotel.
Stayed 1 night in Jun 2022
Response from Lina M on 29 Jun 2022
Good afternoon Mrs. Anna. Thank you for continuing to prefer us on every trip you make to this beautiful city. the Cité Hotel family wishes you a happy trip.

10/10 Excellent

HERBERT, Guatemala

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located, near to parque de la 93 and some nice restaurants
Stayed 1 night in Jun 2022
Response from Lina M on 29 Jun 2022
Good morning Mr. Herbert. Cité hotel wants your next break to be with us. Remember we are here to serve you

10/10 Excellent

Olivia, Austin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great deal for the price. Extremely friendly staff!
Stayed 1 night in Jun 2022
Response from Lina M on 28 Jun 2022
Good morning Ms. Olivia. Hotel Cité looks forward to having you again in this home. We hope that in each of your trips to Bogota you continue to choose us as the ideal hotel for your rest.

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel, great neighborhood
Very comfortable hotel. Service members were very friendly and helpful. Loved the neighborhood, walkable and felt safe. Would definitely stay here again next time I visit Bogota.
Stayed 4 nights in May 2022
Response from Lina M on 10 Jun 2022
Good afternoon Mr. Charles. Every time you travel to Bogota, the cité hotel family will be waiting for you to continue offering you the best service, that is to say, what you deserve.

10/10 Excellent

marielle

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Loved the hotel ! The rooms are big ! Love the staff EVERY ONE ! Veeeeery clean love love everything!!! Excellent location
Stayed 4 nights in Apr 2022
Response from Lina M. on 3 May 2022
Good morning. Mrs. Marielle. Cité hotel appreciates the time for this comment. It was a pleasure to be at your service. We look forward to your soon return to this your home.

10/10 Excellent

Gemma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place
This hotel is amazing! The rooms are spacious and comfortable. The bed is excellent with private clean bathroom, great view, TV in room etc. The place is spotless, the staff are helpful and kind and the breakfast is one of the best hotel breakfasts I've ever had with alot of choice. The welcome drink is an excellent touch too. The hotel is in a safe area with lots of shops and restaurants around! Has a rooftop pool too which is lovely
Stayed 2 nights in Apr 2022
Response from Lina M. on 29 Apr 2022
Good morning Mrs Gemma. Cité hotel appreciates the time for this comment. It is a pleasure to be at your service. We look forward to your soon return to continue providing you with a unique experience.

10/10 Excellent

Sam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me quede 3 noches y todos eran muy amables. Hasta la próxima Cité !
Stayed 1 night in Apr 2022
Response from Lina M. on 29 Apr 2022
Buenos días Sr. Sam. Cité hotel le agradece el tiempo para este comentario. Esperamos su pronto regreso, en esta su casa.

10/10 Excellent

Eduardo, Whittier

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice. The area around it is excellent, close by to all the trendy bars and restaurants in bogota. It’s definitely in the classier part of town. And the staff was friendly. For the price I would definitely recommend this property.
Stayed 3 nights in Mar 2022
Response from Lina M. on 24 Mar 2022
Good afternoon Mr. Eduardo. Thanks for the time for this comment. We are glad that the stay was to your liking. We are pleased to serve you, we look forward to your soon return.

10/10 Excellent

orlando

Liked: Staff & service, amenities, property conditions & facilities
Excellent service by front desk staff
Stayed 1 night in Mar 2022
Response from Lina M. on 21 Mar 2022
Buenos días Sr. Orlando. Cité hotel agradece el tiempo para este comentario. Fue un gusto atenderlo, esperamos su pronto regreso.

10/10 Excellent

Abraham, Fort Lauderdale

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Amazing staff, food, and room
Stayed 3 nights in Mar 2022
Response from Lina M. on 15 Mar 2022
Buenos días Sr. Abraham. Cité Hotel agradece su tiempo para este comentario. Fue un gusto atenderlo, esperamos tenerlo muy pronto en esta su casa.

2/10 Terrible

ingrith

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Is no good very bad attention
Stayed 1 night in Mar 2022

10/10 Excellent

Pedro, Miami Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
OK
Stayed 4 nights in Feb 2022
Response from Lina M. on 15 Mar 2022
Buenos días Sr. Pedro, esperamos haya disfrutado su estadía. Lo esperamos pronto.

10/10 Excellent

HERBERT, Guatemala

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, great food, walkable, nice staff.
Stayed 2 nights in Jan 2022
Response from Jhacarli E. on 28 Jan 2022
Good morning Mr. Herbert; Cité Hotel appreciates your time to make this comment, a pleasure to have attended you. Thank you, we hope to have you back home!!

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and ambiance was excellent and reminded me of a boutique hotel experience
Stayed 2 nights in Dec 2021
Response from Jhacarli E. on 10 Dec 2021
Good morning Mr. Vincent; Cité Hotel appreciates your time to make this comment. Thank you, we hope to have you back home!!

10/10 Excellent

Sergio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like location
Stayed 2 nights in Oct 2021
Response from Jhacarli E. on 28 Oct 2021
Buenos días Sr. Sergio; Cité Hotel agradece su tiempo para realizar esta calificación. Gracias, esperamos tenerle de nuevo en casa!!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Location location location
Stayed 4 nights in Aug 2021
Response from Adi Merchán on 10 Aug 2021
Gracias por su calificación, nos sentimos muy conténtenos por su valiosa apreciación . Esperamos tenerlos pronto de nuevo en casa. ADI MERCHAN VEGA Ejecutiva de Reservas y Servicio al Cliente 057-1 6467777 Ext 364 Reservas@citehotel.com Bogotá - Colombia

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in the superior room and it was a lot if space and was very affordable. Rhey speak both English and Spanish which wss good for me since i only spoke English. Also if you have att and you're on the rooftop you somr partd of the roof has weak signal but i think wifi is up therr i forgot. Make sure to get two room key cards because electricity only works with the card there. If you get the room with breakfast included the portion is small its like eggs OJ coffe bread fruit and i think thats it and she charge it to your room. If you plan on having any guess at night double check with staff because after a certain time any guest that comes to your room will be charge a overnight fee of like $16 they offer shuttle services for around $20 one way. Make sure the shuttle guy had your name on the sign because random taxi people when try to guess your hotel. They have things like toothbrush at front dezk by request. They have a bank about a block away and a park thays really close by. Uber is the cheapest and best option but its also illegal. At the airport on the lower level across the street near the parking lot is where you get your test it cost about 30-$35 dollars and they accept visa. It took me about 45 mins to get my results in my. Email the test itself is about one minute. You need passport and flight information to enter or security might not let you in. You also need this to enter the airport or they will reject you. LINES are really long get there 2.5 early
Stayed 2 nights in Jul 2021
Response from Adi Merchán on 10 Aug 2021
Kind regards, Thank you for your comments are of great importance to our Cité Hotel team, we are glad you liked our privileged location, and the size of our rooms, we will review the wifi signal by the pool and hope to have more breakfast options. We look forward to having you with us soon and exceeding your expectations. ADI MERCHAN VEGA Ejecutiva de Reservas y Servicio al Cliente 057-1 6467777 Ext 364 Reservas@citehotel.com Bogotá - Colombia