Standard Double Room, 2 Double Beds, Non Smoking | Premium bedding, in-room safe, iron/ironing board, free cots/infant beds
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Reviews of Comfort Inn Blacksburg University Area

2.5 out of 5
Comfort Inn Blacksburg University Area
3705 S Main St, Christiansburg, VA

Reviews

8.4

Very good

Rating 10 - Excellent. 454 out of 1001 reviews" "
Rating 8 - Good. 335 out of 1001 reviews" "
Rating 6 - Okay. 130 out of 1001 reviews" "
Rating 4 - Poor. 60 out of 1001 reviews" "
Rating 2 - Terrible. 22 out of 1001 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

NEDRA

Disliked: Cleanliness
Stayed 1 night in May 2024
Response from Ron on 22 May 2024
Thanks for your feedback. We hope to see you again soon!

10/10 Excellent

Deanne

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk gals were super friendly and welcoming. We enjoyed the free nightly popcorn, and there were plenty of decent options for breakfast.
Stayed 2 nights in May 2024
Response from Ron on 20 May 2024
Thanks Deanne! We are so glad you enjoyed your visit with us. Thanks for your feedback and we hope to see you again soon!

6/10 Okay

Youngjae

Travelled with family
Liked: Staff & service, amenities
The staff service was good, but the price was so high because of the university commencements and a lot of guests visiting the area.
Stayed 4 nights in May 2024
Response from Ron on 15 May 2024
Thanks for your feedback Youngjae. Yes pricing is higher in the area during VT graduation but we always try to be lower than anyone else in our comp set. Pricing is very reasonable most any other time. We hope you will visit us again soon. Sincerely,

6/10 Okay

Laxman

Disliked: Cleanliness
The corridors, lobby and elevators are having bad odors.
Stayed 2 nights in May 2024
Response from Ron on 14 May 2024
Thank you for your feedback. We will use your comments to make us a better property overall moving forward.

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel
Stayed 1 night in May 2024
Response from Ron on 12 May 2024
So glad you enjoyed your visit with us. We hope to see you again very soon!

10/10 Excellent

Paul

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024
Response from Ron on 10 May 2024
Thanks Paul! We appreciate your feedback and hope to see you again soon!

10/10 Excellent

Zukeyka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was awesome very sweet and nice!! Their professionalism was remarkable!!
Stayed 1 night in May 2024
Response from Ron on 8 May 2024
Thank you for your kind words. We are so glad you enjoyed your visit and hope to see you again very soon!

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great breakfast, staff was excellent!
Stayed 2 nights in May 2024
Response from Ron on 6 May 2024
Glad you enjoyed your stay. Thanks for your feedback and we hope to see you again soon!

8/10 Good

Derek

Liked: Cleanliness, staff & service
I’ve stayed at this Comfort Inn numerous times over the years. Alway have a good stay for a reasonable price.
Stayed 4 nights in Apr 2024
Response from Ron on 3 May 2024
Thanks Derek! We are so glad you enjoy your visits with us. We appreciate your feedback and hope to see you again soon!

10/10 Excellent

rahul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a well maintained property and the people working here are well trained and very courteous. Me and my family liked this property
Stayed 1 night in Apr 2024
Response from Ron on 22 Apr 2024
Thanks for your feedback and kind comments. We are glad you enjoyed your stay and hope to see you again soon!

10/10 Excellent

Jodi

Travelled with family
Liked: Amenities
Fast friendly service. Clean hotel and a great hot breakfast! Would stay here again.
Stayed 2 nights in Apr 2024
Response from Ron on 19 Apr 2024
Thanks Jodi! We are so glad you enjoyed your visit with us. We appreciate your feedback and hope to see you again very soon!

6/10 Okay

Carolyn

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Ron on 17 Apr 2024
Thanks for your feedback. We hope to see you again soon!

4/10 Poor

Zach

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Staff were polite and helpful but the property is just not in very good shape. Floors and furniture are worn, walls and ceilings are peeling, fixtures are in poor shape, etc. Because of the poor condition, it was difficult to tell how clean it really was. If you get a rate way below others in the area, it might be worth staying here if you can look past that. Otherwise, I’d pay a little more to stay somewhere that’s in better shape.
Stayed 2 nights in Mar 2024
Response from Ron on 1 Apr 2024
Thanks for your feedback. We are in the process of addressing these issues. We appreciate your comments and hope to see you again soon.

6/10 Okay

David

Disliked: Cleanliness, property conditions & facilities
Building is in need of a large makeover very run down and dated
Stayed 1 night in Mar 2024
Response from Ron on 29 Mar 2024
Thanks for your feedback.

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Ron on 1 Apr 2024
We are so glad you enjoyed your stay. We hope to see you again very soon!

10/10 Excellent

Adam

Stayed 1 night in Mar 2024
Response from Ron on 17 Apr 2024
Thanks Adam, glad you enjoyed your visit with us. We hope to see you again soon!

4/10 Poor

Dawit, Alexandria

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This is very old or property, specially the hallway to rooms, not so clean and dilapidated floors inside the elevator, breakfast is just to say we served because no choice and spoiled banana and apples.
Stayed 1 night in Mar 2024
Response from Ron on 21 Mar 2024
Thanks for your feedback and unique comments. This isn't the type of review we normally see, especially concerning cleanliness and our hot breakfast. Perhaps something else went wrong? Please let me know. Thanks

10/10 Excellent

Lawrence

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Simple, clean, friendly staff, and a nice breakfast what more could you want.
Stayed 2 nights in Mar 2024
Response from Ron on 19 Mar 2024
We are so glad you enjoyed your recent visit with us. Thanks for your feedback and we hope to see you again soon!

10/10 Excellent

Debra

Travelled with family
Liked: Staff & service, property conditions & facilities
Clean hotel
Stayed 1 night in Mar 2024
Response from Ron on 16 Mar 2024
We are very glad you enjoyed your stay. Thanks for your feedback and we hope to see you again soon!

10/10 Excellent

Tyler

Stayed 1 night in Mar 2024
Response from Ron on 9 Apr 2024
We are so glad you enjoyed your recent visit with us. Thanks for your feedback and we hope to see you again soon!

10/10 Excellent

Jett

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It was very clean! The staff were welcoming even late at night when I arrived after my long trip. It was nice to be greeted with a smile. Keep up the good work will definitely be back. Thank you! A satisfied customer 🙃
Stayed 1 night in Mar 2024
Response from Ron on 14 Mar 2024
Hi Jett, we are so glad that you enjoyed your recent visit with us. Thanks for your feedback and we hope to see you again very soon!

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Ron on 5 Mar 2024
Thanks for your feedback Paul. We are glad you enjoyed your stay with us and hope to see you again soon!

10/10 Excellent

Devon

Business traveller, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. No issue with having our dog with us. Was surprisingly clean for a pet friendly hotel
Stayed 2 nights in Feb 2024
Response from Ron on 21 Feb 2024
That's wonderful! Thanks so much for your feedback. We are glad you enjoyed your visit with us and hope to see you again soon!

10/10 Excellent

Louis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and quiet
Great stay
Stayed 2 nights in Feb 2024
Response from Ron on 21 Feb 2024
Thanks Louis! We appreciate your feedback and hope to see you again soon!

8/10 Good

Isha, Chesapeake

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Ron on 21 Feb 2024
Thanks for your feedback Isha. We hope to see you again soon!

10/10 Excellent

Yvonne

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonably priced for the accommodations. The hotel staff was helpful. Good breakfast.
Stayed 1 night in Feb 2024
Response from Ron on 12 Feb 2024
Thanks Yvonne! We are glad you enjoyed your recent visit with us. Thanks for your feedback and we hope to see you again soon!

10/10 Excellent

Dwayne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very welcoming. Feels like a new building-well maintained, immaculate. A great value for the money.
Stayed 1 night in Feb 2024
Response from Ron on 12 Feb 2024
We are so glad you enjoyed your stay Dwayne. Thanks for your feedback and we hope to see you again soon!

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet. Beds comfortable. Clean. Pets are no charge.
Stayed 1 night in Jan 2024
Response from Ron on 29 Jan 2024
So glad you enjoyed your visit with us. Thanks for your feedback and we hope to see you again soon!

10/10 Excellent

anissa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Loved it
Stayed 4 nights in Dec 2023
Response from Ron on 29 Jan 2024
We are so glad you enjoyed your stay. Thanks for your feedback and we hope to see you again soon!

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to Va Tech
Stayed 2 nights in Jan 2024
Response from Ron on 22 Jan 2024
Thanks Lisa. We hope to see you again soon!

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Ron on 22 Jan 2024
Thanks for your time and feedback!

6/10 Okay

Kevin

Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2024
Response from Ron on 22 Jan 2024
Thanks for your feedback. We hope to see you again soon!

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value in Blacksburg
Always comfortable and dependable, a great view from the 4th floor room.
Stayed 1 night in Jan 2024
Response from Ron on 22 Jan 2024
Thanks Rhonda, we are so glad you enjoy your stays here and hope to see you again very soon!

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service clean comfortable facility.
Stayed 1 night in Dec 2023
Response from Ron on 22 Jan 2024
Thanks for your time and positive feedback Emily. We hope to see you again soon!

10/10 Excellent

Ya

Stayed 2 nights in Dec 2023
Response from Ron on 2 Jan 2024
We are so glad you enjoyed your stay. Thanks for your feedback and we hope to see you again soon!

10/10 Excellent

Theresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to VA Tech.
Stayed 2 nights in Dec 2023
Response from Ron on 21 Dec 2023
Hi Theresa. We are so glad you enjoyed your visit with us. Thanks for your feedback and we hope to see you again soon!

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Ron on 20 Dec 2023
Thanks Shaun! We are glad you enjoyed your visit with us.

8/10 Good

Margaret

Travelled with family
Liked: Staff & service
No water drinking water in the room. The toilet runs nonstop. The bed however was very comfortable. Breakfast was nice. Not a fan of all the dogs in the hotel. Just don't like sleeping behind dogs.
Stayed 1 night in Dec 2023
Response from Ron on 20 Dec 2023
Thanks for your time and feedback!

10/10 Excellent

Andrew, Glen Allen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly, hotel is in good condition and is super convenient to Blacksburg and VT.
Stayed 1 night in Dec 2023
Response from Ron on 20 Dec 2023
We are glad you enjoyed your stay Andrew. Thanks for your feedback and we hope to see you again soon!

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Ron on 20 Dec 2023
Thanks for your time and feedback!

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Ron on 13 Dec 2023
Glad you enjoyed your visit with us Mandy. Thanks for your time and feedback!

8/10 Good

Paulette F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Ron on 13 Dec 2023
Thanks Paulette. We hope to see you again very soon!

10/10 Excellent

anissa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Ron on 13 Dec 2023
Thanks for your time and feedback. We hope to see you again soon!

10/10 Excellent

anissa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great checkin and ladies were super nice. Room was comfy and the breakfast is top notch. Best I have had at a Choice hotel.
Stayed 4 nights in Nov 2023
Response from Ron on 13 Dec 2023
We appreciate your time and feedback and are so glad you enjoyed your stay. Please come again soon!

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023
Response from Ron on 13 Dec 2023
We are so glad you enjoyed your stay with us William. Please come and visit again soon!

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well decorated
Stayed 1 night in Nov 2023
Response from Ron on 13 Dec 2023
Thanks for your time and feedback Brenda. We are so glad you enjoyed your visit with us and hope to see you again soon!

8/10 Good

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfort Inn needs to purchase new pillows. One beds was broken, the door looked like someone tried to break in and the hair dryer didn't work.
Stayed 3 nights in Nov 2023
Response from Ron on 13 Dec 2023
Hello Crystal, Thank you for your time and feedback. I apologize for any inconvenience this caused. We have resolved your issues so these problems do not exist moving forward.

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here a lot and have not been disappointed. I've tried a few other options around the area when no rooms were available and I've always come back to the Comfort Inn - it is indeed a comfortable, well located and well priced option for Blacksburg.
Stayed 1 night in Nov 2023
Response from Ron on 13 Dec 2023
We are so glad you enjoy our hotel and keep coming back. Thanks for your time and feedback, we hope to see you again soon!

10/10 Excellent

Frank

Stayed 1 night in Nov 2023
Response from Ron on 13 Dec 2023
We are so glad you enjoyed your stay Frank. Thanks for your time and feedback. We hope to see you again soon!

8/10 Good

Richard

Stayed 1 night in Nov 2023
Response from Ron on 13 Dec 2023
Thanks for your time and feedback Richard. We hope to see you again soon!