Outdoor spa tub

Reviews of Le Grand Courlan Spa Resort - Adults Only

3.5 out of 5
Le Grand Courlan Spa Resort - Adults Only
Stonehaven Bay, Black Rock, Tobago

Reviews

6.8
Rating 10 - Excellent. 80 out of 449 reviews" "
Rating 8 - Good. 158 out of 449 reviews" "
Rating 6 - Okay. 108 out of 449 reviews" "
Rating 4 - Poor. 53 out of 449 reviews" "
Rating 2 - Terrible. 50 out of 449 reviews" "

7.6/10

Cleanliness

7.0/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Tim

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
After reading many reviews before booking, I hope this helps the next person looking to book. The property is wonderful, anyone to complain truly that’s disappointing. Rooms were spacious, clean and above average for a typical room. The pool is absolutely wonderful and open 24 hours. Waves & Seahorse restaurant is basically on the property and are two fantastic choices. The beach is a solid beach. We were there Sun-Tues and it was very quiet, the swim up bar was open on Sunday until 6 but closed Mon & Tues but we were really the ones at the pool so I understand why it was closed. The breakfast in the morning was great, made to order and lots of options. Only feedback is, the resort was quiet so hours are limited on everything and it’s about 15 mins from the main part of town. Frankies tours was great and super reasonable price at only 150 TT PP and if you have time go to Pigeon Point, you can easily spend the full day at Pigeon Point.
Stayed 2 nights in May 2024

8/10 Good

Gaytri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Krystal-Jane

Disliked: Staff & service
Stayed 4 nights in May 2024

8/10 Good

Raedell

Liked: Cleanliness
Good quite location
Stayed 2 nights in May 2024

8/10 Good

Bhagmatie

Liked: Cleanliness, staff & service, property conditions & facilities
We need to stay overnight to get our connecting to Tobago. The hotel was clean, staff was helpful. Check in and out was very easy.
Stayed 3 nights in Apr 2024

6/10 Okay

Clifford

Travelled with partner
Liked: Amenities
The property design is very nice, however, it is somewhat unkept and in need of maintenance. The service is at a bare minimum, with a pleasant staff member in between. The good thing is that the facility has a very nice pool and is close to the beach. The room we stayed in for 2 nights was spacious and comfortable and amenities available. The hotel is good if you're interested in solitude but there aren't any activities on the property. Having said that, the price for what you get is good. My wife and I enjoyed our stay, since we had our car, and were able to move around as we wanted. We are however, inclined to try a new hotel the next time we visit Tobago.
Stayed 2 nights in Apr 2024

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was facing the ocean which was awesome…room was clean with lovely sheets and towels. Breakfast was included…food was freshly made and delicious. Staff in the office and breakfast room were helpful and oh so nice..five stars to the staff. Very enjoyable stay. Rey
Stayed 3 nights in Mar 2024

10/10 Excellent

BINDU

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place want to visit again but i have a 16 year old daughter and its an adult hotel
Stayed 2 nights in Mar 2024

8/10 Good

Hemawatie

Enjoyable stay and friendly staff
Stayed 1 night in Mar 2024

4/10 Poor

Tiffany

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The facility is run down and old. The black out drapes in the room I stayed in does not have the backing I was not pleased with the facilities at all, the fish ponds are mossy and smells terrible this property needs to be upgraded
Stayed 2 nights in Mar 2024

4/10 Poor

Christopher

Travelled with family, Travelled with group
Disliked: Amenities, property conditions & facilities
Property needs alot of work.
Stayed 2 nights in Feb 2024

2/10 Terrible

Herbert W.

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
A lot of the staff were not friendly. Did not feel welcome!
Stayed 2 nights in Feb 2024

10/10 Excellent

Valmiki, Penal

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breath taking place . Must visit
Stayed 1 night in Feb 2024

6/10 Okay

IAN

Travelled with partner
Liked: Cleanliness
The hotel is nice and quiet.
Stayed 3 nights in Feb 2024

6/10 Okay

Richard

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Drain in the shower did not work. Breakfast was mediocre. Pool table equipment was poor and in need of repair or replacement.
Stayed 2 nights in Feb 2024

2/10 Terrible

Sunil

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very unpleasant and disrespectful
Stayed 2 nights in Feb 2024

6/10 Okay

Decklon

Stayed 3 nights in Feb 2024

2/10 Terrible

TARUN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor quality of service , food and amerties
Worst service ever . Actually there is no service in this hotel . Vars are closed , food is very limited. Poor quality and very limited breakfast . No help or detailed explaining while checking in . All amenities are very poor quality . I do not recommend anyone to visit this hotel .
Stayed 3 nights in Feb 2024

6/10 Okay

Rishi

Travelled with partner
Disliked: Staff & service, property conditions & facilities
In dire need of refurbishment. EVERYTHING.
Stayed 5 nights in Feb 2024

6/10 Okay

Simon

Disliked: Cleanliness, staff & service
A Bit Tired and No Fresh on site Catering
We have stayed previously at the Grand Courlan prior to Covid lockdown 2020/2021. We thought we would stay again this year and hope service was similar or better, but it was not. Room was OK, tired, broken drains in shower, sink missing plugs and very dirty. Furniture tired. Maid service poor. Service was slow, be it at breakfast or when ordering lunch at the bar which takes over an hour to get delivered from Waves, 100 yards away. We did enjoy the stay, as we know the location well and the beach was great to walk and enjoy daily. The resort swimming pool is good and well maintained, although no pool bar at present due to lack of guests and maintenance. The hotel breakfast restaurant “Pinnacles”was boarded and padlocked up, but no work was being done on it. So very disappointing as this was one of the reasons we stayed. So breakfast served in small area downstairs and food was poor. Cold old and stale foods served daily for breakfast. No fresh cooked food was served, all of it was from buffet containers that had been out for hours. The resort could be great again, but needs care and attention, especially rooms and staff. Fingers crossed management start by improving service and invest in mainteagain.
Great Pool
The beach just below the resort
Wave’s restaurant on beach
Wave’s restaurant on beach
Stayed 7 nights in Feb 2024

8/10 Good

Ray

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

8/10 Good

Trevor

Travelled with partner
Liked: Staff & service, amenities
Although dated and in need of lots of tlc, you can't beat its location and view.
Stayed 6 nights in Feb 2024

6/10 Okay

seitu

Stayed 7 nights in Dec 2023

2/10 Terrible

Kelvin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bugs biting, dirty bathroom, non functional AC unit, swim up bar not in operation, pictures are extremely misleasing, the place is overall dilapidated.
Stayed 1 night in Jan 2024

8/10 Good

Raedell

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and peaceful
Stayed 2 nights in Jan 2024

4/10 Poor

Deborah

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
This hotel has so much potential but it seems as though ownership does not care to repair and maintain it. Many of the amenities advertised are not actually in operation (spa, poolside/ swim up bar, restaurant). As far as I can tell the restaurants are more or less locked and abandoned and only a casual buffet breakfast is available in the morning, which was admittedly decent. Similarly, the spa looked abandoned like much of the property. Most staff were friendly but some were not particularly personable or helpful. Otherwise the room was clean, but we had to call for assistance to lock the door to the balcony. Again, a hotel with potential perhaps with a change in ownership or management.
Stayed 3 nights in Dec 2023

8/10 Good

Candice

Liked: Property conditions & facilities
I loved the fact that this property had a huge pool and lots of activities. They had a pool table and games available as well as a decent sized gym. Staff was very accommodating.
Stayed 1 night in Jan 2024

8/10 Good

Janese

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the pleasant, helpful staff and the quiet, clean rooms
Stayed 1 night in Jan 2024

10/10 Excellent

KERRY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

6/10 Okay

Sarah

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Dec 2023

6/10 Okay

Ally

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2023

10/10 Excellent

Fitzgerald

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was delicious, totally enjoyed it.
Stayed 1 night in Dec 2023

2/10 Terrible

nicholas

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

6/10 Okay

Krystal

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The place was lovely but they checked us in hrs later, the service needs to be upgraded.. .
Stayed 2 nights in Dec 2023

10/10 Excellent

rondell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Carlos

Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing to enjoy,,, pool bar out of service, limited staff, limited restaurant service, gift shop closed, bar un attended

6/10 Okay

Zinzai

Liked: Staff & service
6/10. Cons The limited breakfast options, the two days I ate there, only sausage and smoked herring were the “meat” options and I eat neither. I had to eat breakfast elsewhere on the other days. Also, the water displays needed to be cleaned ie the fountain at the entrance and the fish area by the pool. This would add to the beauty of the property. Pros There was an abundance of linens and the staff seemed to clean daily. Staff was friendly and helpful. I had an ocean view room which overlooked the pool as well and the view was amazing. Hotel was very quiet which I liked.
Stayed 3 nights in Dec 2023

10/10 Excellent

Sunil, California

Liked: Cleanliness, staff & service, property conditions & facilities
I feel safe and this place is amazing. I will definitely be back
Stayed 1 night in Dec 2023

8/10 Good

Kevin

Travelled with partner
Liked: Staff & service, amenities
Stayed 3 nights in Dec 2023

10/10 Excellent

Aneila

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Claudia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very quiet and relaxing. Not much people on the Thursday - Friday which I preferred, however more on Saturday. Bfast was good 8/10! Pool huge 4-8ft deep - good dept for swimmers. Staff was generally friendly. Received welcome drink. Room was clean although signs of the properly being old it was fairly maintained. Checked out 12:30 to my comfort. No acitvities on the compound during my stay. Would prefer a mirowave as there is a mini fridge Adults only really helps with no kids screaming. Overall good experience, should you want a quiet, lowkey, relaxing getaway. P.S remember to put DND on the door should you not want towel change .
Stayed 2 nights in Dec 2023

6/10 Okay

Mitzy

Travelled with partner
Liked: Staff & service
A decent experience.
Stayed 3 nights in Dec 2023

2/10 Terrible

Ruweida

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No dining options
Stayed 3 nights in Nov 2023

8/10 Good

Brent

Travelled with family
Liked: Cleanliness, staff & service
The Hotel appeared spacious maybe due to time of year, it wasn’t busy at all. I loved the layout. Some of the decor were impressive. The property was extremely clean. Good facilities apart from not good shower drainage and a broken bathroom extractor fan. All in all 8/10.
Stayed 2 nights in Nov 2023

10/10 Excellent

Jennissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

6/10 Okay

Verified traveller

Disliked: Amenities
Initial impression is that the hotel is rundown and it was virtually empty. Run with a minimal staff.. beautiful island, beautiful location so why so?
Stayed 3 nights in Nov 2023

8/10 Good

Anikah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location/ property is quite large and there wasn't a lot of security guards but the area was safe.
Stayed 2 nights in Nov 2023

8/10 Good

Carla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023