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Reviews of Palace Casino Resort

4 out of 5
Palace Casino Resort
158 Howard Ave, Biloxi, MS

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1900 out of 2744 reviews" "
Rating 8 - Good. 581 out of 2744 reviews" "
Rating 6 - Okay. 153 out of 2744 reviews" "
Rating 4 - Poor. 64 out of 2744 reviews" "
Rating 2 - Terrible. 46 out of 2744 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mildred

Liked: Property conditions & facilities
The food and the servers
Stayed 1 night in May 2024
Response from Stephanie on 25 May 2024
Thank you for your great review. We hope to see you again soon.

10/10 Excellent

surdonicus

Travelled with partner
We came to Biloxi for a much needed getaway. We totally enjoyed our visit. Everyone was nice especially Mr Eric the bells man. Restaurants were great. Property was extremely clean and our view king room was amazing.
Stayed 3 nights in May 2024
Response from Mary H on 22 May 2024
Thank you for staying with us! We're glad you enjoyed your visit with us. I've passed your comments on about Eric to him and his manager. We hope to see you again.

8/10 Good

JoNesia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that it was clean and smoke free. My bed was a lil hard, but overall good stay and great staff.
Stayed 1 night in May 2024
Response from Stephanie on 21 May 2024
Thank you for your great review. We appreciate your business and hope to see you again.

10/10 Excellent

RAFAEL

Liked: Cleanliness, amenities
Excelent location and hotel super clean friendly
Stayed 2 nights in May 2024
Response from Ashley on 20 May 2024
We are happy to hear you enjoyed your stay! Thank you for your review!

8/10 Good

Brandon

Liked: Cleanliness
Stayed 1 night in May 2024
Response from Ashley on 20 May 2024
Thank you for your feedback!

10/10 Excellent

JASON

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was all very nice and friendly and everything was very clean.
Stayed 1 night in May 2024
Response from Ashley on 19 May 2024
Thank you for your feedback, we are glad you enjoyed your stay!

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleaned constantly
Stayed 5 nights in May 2024
Response from Ashley on 20 May 2024
Thank you for your feedback, we appreciate it!

10/10 Excellent

Yafei

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 2 nights in May 2024
Response from Stephanie on 17 May 2024
We are so glad you enjoyed your stay and hope to see you again soon.

10/10 Excellent

Jens

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice and the staff were friendly and helpful.
Stayed 1 night in May 2024
Response from Mary H on 16 May 2024
Thank you for staying with us! We do appreciate your business and we hope to see you again.

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no smoking. Very clean. Would stay here again
Stayed 1 night in May 2024
Response from Stephanie on 15 May 2024
We are so glad you enjoyed your stay and look forward to seeing you again.

10/10 Excellent

Tawnya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Mary H on 16 May 2024
Thank you for staying with us! We do appreciate your business and we hope to see you again.

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Too strict.
Stayed 3 nights in May 2024
Response from Stephanie on 14 May 2024
Thank you for your feedback. We appreciate your business and hope to see you again.

10/10 Excellent

Trish

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only thing that was bad was having to evaluate at night cause of false fire alarm
Stayed 3 nights in May 2024
Response from Stephanie on 14 May 2024
We are sorry for the inconvenience. We hope to see you again.

4/10 Poor

Nicholas

Disliked: Cleanliness, staff & service, property conditions & facilities
Room had dirty sheets, smelled like cigs in the non smoking area. Didn’t get refunded the full amount.
Stayed 4 nights in May 2024
Response from Stephanie on 13 May 2024
We are sorry you weren't satisfied with your stay. Thank you for your feedback.

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed one night and we really enjoyed ourselves. We liked that it was smoke free and easy to park
Stayed 1 night in May 2024
Response from Ashley on 12 May 2024
Thank you for your feedback, we hope to see you again!

10/10 Excellent

Sederia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the restaurant options we had the rooms were clean and comfortable
Stayed 2 nights in May 2024
Response from Ashley on 11 May 2024
Thank you for your feedback, we hope to see you again soon!

10/10 Excellent

Audrey

Travelled with family, Business traveller
Liked: Cleanliness, amenities
I loved the fact that the property was non smoking
Stayed 2 nights in May 2024
Response from Mary H on 8 May 2024
Thank you for staying with us! We're glad you enjoyed our smoke free environment and we hope to see you again.

10/10 Excellent

gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Great food
Stayed 1 night in Apr 2024
Response from Mary H on 7 May 2024
Thank you for staying with us! We do appreciate your business and we hope to see you again.

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location easy walk to restaurants and other casinos.
Stayed 1 night in May 2024
Response from Mary H on 7 May 2024
Thank you for staying with us! We do appreciate your business and we hope to see you again.

8/10 Good

Wendy

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2024
Response from Mary H on 7 May 2024
Thank you for staying with us! We do appreciate your business and we hope to see you again.

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities
The view from the room was quite nice.
Stayed 2 nights in May 2024
Response from Mary H on 6 May 2024
Thank you for staying with us! We do appreciate your business and we hope to see you again.

10/10 Excellent

Larry

Travelled with partner
Bed was a little stiff from what we’re use too
Stayed 2 nights in Apr 2024
Response from Ashley on 4 May 2024
Thank you for your feedback, we appreciate it!

8/10 Good

Alexis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that the property was no smoking. Wish the stakehouse bar stayed open everyday.
Stayed 3 nights in Apr 2024
Response from Ashley on 4 May 2024
Thank you for your review!

10/10 Excellent

Debi

Liked: Cleanliness, staff & service, property conditions & facilities
Great place. 3rd time staying at Palace. Will continue.
Stayed 5 nights in Apr 2024
Response from Ashley on 4 May 2024
Thank you for your review, we look forward to seeing you again soon!

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have enjoyed staying at Palace Casino Resort 3 times, now. Always a great experience. Definitely a go to place in Biloxi!
Stayed 5 nights in Apr 2024
Response from Ashley on 4 May 2024
Thank you for your feedback, we hope to see you again soon!

10/10 Excellent

Michelle

Stayed 1 night in May 2024
Response from Mary H on 23 May 2024
Thank you for staying with us! We do appreciate your business and we hope to see you again.

10/10 Excellent

Brent

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Appreciate the non-smoking casino and LOVED the Buffet!
Stayed 3 nights in Apr 2024
Response from Mary H on 3 May 2024
Thank you for staying with us! We're glad you enjoyed your visit and we hope to see you again.

10/10 Excellent

Melanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that this is a non-smoking casino and it was great being able to gamble and not have our clothes and hair smelling of smoke.
Stayed 1 night in Apr 2024
Response from Mary H on 2 May 2024
Thank you for staying with us! We're glad you enjoyed our smoke free property and we hope to see you again.

10/10 Excellent

kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place staff very friendly and helpful
Stayed 2 nights in Apr 2024
Response from Mary H on 1 May 2024
Thank you for staying with us! We do appreciate your business and we hope to see you again.

10/10 Excellent

Belinda

Liked: Amenities, property conditions & facilities
Excelente overall, staff , service, food…..
Stayed 2 nights in Apr 2024
Response from Mary H on 30 Apr 2024
Thank you for staying with us! We do appreciate your business and we hope to see you again.

10/10 Excellent

JoAnn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and cleaning staff responded to all requests for restock. Lots of slots to pick from, but seemed pretty tight.
Stayed 1 night in Apr 2024
Response from Ashley on 28 Apr 2024
Thank you for your feedback, we are glad you enjoyed your stay!

10/10 Excellent

James Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Great food, great service, large clean room and no smoking! We even won a little money. Great Hotel! Best breakfast ever at a Hotel or Casino in Stacks!!!
Stayed 2 nights in Apr 2024
Response from Ashley on 28 Apr 2024
Thank you for your review, we are glad you enjoyed your stay with us!

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has great rooms and great food.
Stayed 1 night in Apr 2024
Response from Stephanie on 27 Apr 2024
Thank you for your great review. We hope to see you again.

10/10 Excellent

charlie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Apr 2024
Response from Stephanie on 26 Apr 2024
Thank you for your review. We hope to see you again soon.

10/10 Excellent

William M

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and secure. Staff so friendly. Just a nice place. We liked the pier nearby. We would grab a coffee every morning (save receipt for free cofffee the rest of the day. Sports book very nice and accommodating us hockey fans!! Just a great place!!
Stayed 4 nights in Apr 2024
Response from Stephanie on 25 Apr 2024
We are so glad you enjoyed your stay. We hope to see you again soon. Thank you for your great review.

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was lovely - lots of updates. Having a smoke free environment was the reason we stayed, but the casino and especially Stacked were great.
Stayed 1 night in Apr 2024
Response from Mary H on 22 Apr 2024
Thank you for staying with us! We're glad you enjoyed your visit and we hope to see you again.

6/10 Okay

John, Mobile

Travelled with family
Liked: Cleanliness
The beds were very uncomfortable ! They were too loose and not firm enough
Stayed 1 night in Apr 2024
Response from Mary H on 22 Apr 2024
Thank you for staying with us! We appreciate your feedback.

8/10 Good

Troy E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They make a really big deal about the only no smoking casino. Honestly had I known it was a no smoking casino, I probably would have stayed someplace else. Not all of us are non-smokers
Stayed 1 night in Mar 2024
Response from Ashley on 20 Apr 2024
Thank you for your feedback!

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Ashley on 20 Apr 2024
Thank you for your review, we appreciate it!

10/10 Excellent

Lee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet professional I enjoyed the Riverside the Buffett I don't have any complaint I love the palace
Stayed 3 nights in Apr 2024
Response from Stephanie on 18 Apr 2024
We are so glad you enjoyed your stay and hope to see you again. Thank you for your great review.

10/10 Excellent

ROY

Travelled with partner
Liked: Amenities, property conditions & facilities
Ptoperty outside very clean. Inside, the same. Check-In was a breeze. Smoke-free hotel & casino. Room very nice; clean. No stale smoke smell in room. Plenty of towels. Our third stay here. Very good price. We will stay here again. Roy & Barbara Green
Stayed 2 nights in Apr 2024
Response from Mary H on 17 Apr 2024
Thank you for staying with us! We appreciate your nice comments and we look forward to your return.

8/10 Good

Susan

Stayed 1 night in Jan 2024
Response from Mary H on 6 May 2024
Thank you for staying with us! We do appreciate your business and we hope to see you again.

10/10 Excellent

stephanie, Kingwood

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Mary H on 17 Apr 2024
Thank you for staying with us! We do appreciate your business and we hope to see you again.

10/10 Excellent

Lisa

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying here!!!! Smoke free!!!!!! Stacked has awesome food and service. The cafe has awesome goodies! Everyone is so accommodating.
Stayed 5 nights in Apr 2024
Response from Ashley on 14 Apr 2024
Thank you for your review, we are so glad you enjoyed your stay!

8/10 Good

Vernon

Liked: Staff & service
Have no smoking rooms
Stayed 1 night in Apr 2024
Response from Ashley on 14 Apr 2024
Thank you for your review!

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Stephanie on 13 Apr 2024
Thank you for your great review. We hope to see you again soon.

8/10 Good

Layla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Stephanie on 13 Apr 2024
Thank you for your review. We hope to see you again.

10/10 Excellent

Robert

Travelled with family
Liked: Amenities
Everything was fabulous!
Stayed 1 night in Apr 2024
Response from Mary H on 11 Apr 2024
Thank you for staying with us! We're glad you enjoyed your visit and we hope to see you again.

6/10 Okay

Mary Ann

Liked: Staff & service
The low toilets in bathroom. Comforter in bed was shabby.
Stayed 1 night in Apr 2024
Response from Mary H on 12 Apr 2024
Thank you for staying with us! We appreciate your feedback.

10/10 Excellent

Sherry

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my number 1 stay everytime i go to Biloxi, I love it here and couldn't ask for a better place to stay. Not to mention also, we must have our bay view which is beautiful!
Stayed 3 nights in Mar 2024
Response from Stephanie on 10 Apr 2024
We are so glad you enjoy staying with us. We appreciate your great review and look forward to seeing you again soon.