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Clean, functional rooms. Reception staff not efficient as they struggled to complete the bill on checkout.
Mahidhar
Stayed 2 nights in Sep 2023
Response from Imtiyaz Ansari on 14 Sept 2023
Dear Mr. Mahidhar, Thank you for taking the time to share your feedback. We're glad to hear that you found our rooms clean and functional. However, we apologize for any inconvenience caused during your checkout experience with our reception staff. Printer got stuck due to took time to take your bill print. We strive to provide efficient and hassle-free service, and we appreciate you bringing this to our attention. Rest assured, we will address this issue with our team to ensure a smoother checkout process moving forward. We hope to have the opportunity to welcome you back and provide you with an improved stay. Imtiyaz Ansari
Excellent overall. Some road construction around is but of a nuisance. Hopefully will be completed soon
Prakash
Stayed 1 night in May 2023
Response from General Manager on 29 May 2023
Dear Guest , Greetings from The Fern Residency Vijayapura !!! Thank you for your valuable time you have spend to review hotel stay. It gives me immense pleasure to read your comments. Me and my team are extremely glad to know that you had a pleasant & memorable stay. Looking forward many more stay in nearest future. Warm Regards,Imtiyaz Ansari