Superior Room with view | Egyptian cotton sheets, premium bedding, in-room safe
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Reviews of Hôtel St-Julien

3 out of 5
Hôtel St-Julien
20 Avenue Carnot, Biarritz, Pyrenees-Atlantiques

Reviews

9.6

Exceptional

Rating 10 - Excellent. 151 out of 188 reviews" "
Rating 8 - Good. 34 out of 188 reviews" "
Rating 6 - Okay. 3 out of 188 reviews" "
Rating 4 - Poor. 0 out of 188 reviews" "
Rating 2 - Terrible. 0 out of 188 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Hideko

Liked: Cleanliness, staff & service, property conditions & facilities
There was some noise in the room, may be plumbing pipe or air conditioner. Anyway, this was minor problem. Other than that, the hotel was very nice. Thank you.
Stayed 2 nights in May 2024
Response from Célia on 23 May 2024
Dear Hideko,Thank you for taking time to let a comment about your stay at the Saint-Julien. We are taking under consideration your feedback and we hope to welcome you again soon. Kind regards,Saint-Julien team

10/10 Excellent

Ruth

Stayed 1 night in Jan 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic friendly staff, clean rooms. Cute hotel!
Stayed 3 nights in Nov 2023

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Célia on 28 Oct 2023
Cher George,Je vous remercie d'avoir pris le temps de noter votre expérience à l'hôtel. En espérant vous revoir prochainement,Cordialement,L'équipe du Saint-Julien

10/10 Excellent

CHIH CHAO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10 experience
Our two-night stay at Hotel St. Julien was absolutely amazing. They are highly friendly and make us felt so welcomed. The building and the room are both very nice and beautifully designed. The breakfast was great. Everything was perfect!
Stayed 2 nights in Sep 2023
Response from Célia on 25 Oct 2023
Dear guest,Thank you for taking time to let a comment regarding your stay at the hotel. We are delighted to read that you enjoyed our staff, rooms and breakfast. We hope to see you again soon.Kind regards,Saint-Julien team

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short break
Really lovely hotel, friendly staff good location
Stayed 3 nights in Sep 2023
Response from Célia on 29 Sept 2023
Dear Brian,Thank you for your kind comment about your stay. It was a pleasure to welcome you and we hope to see you again soon. Kind regards,Saint-Julien team

10/10 Excellent

JAMES, RIDGELAND

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful staff. Room small but very comfortable. Great breakfast.
Stayed 2 nights in Sep 2023
Response from Célia on 29 Sept 2023
Dear James,Thank you for taking time to let a comment about your stay at the hotel. It was a pleasure to welcome you, see you soon.Kind regards,Saint-Julien team

10/10 Excellent

Mary

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Célia on 29 Sept 2023
Dear Mary,Thank you for rating your experience at the Saint-Julien. It was a pleasure to welcome you.Kind regards,Saint-Julien team

10/10 Excellent

Maya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Truly pleasurable stay. We’ll be back!
Cozy, nicely designed and perfectly located hotel. The real gem is the service - extremely friendly, helpful and accommodating staff. They really made our stay perfect. Attention to small details such as giving us a room facing the backyard as we mentioned in our reservation that we’re tired parents who look forward for a good sleep :-) I highly recommend staying I this hotel.
Stayed 2 nights in Jul 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect small hotel
Great little hotel. Stylish, clean, great staff, lovely breakfast, great location.
Stayed 1 night in Jul 2023
Response from Célia on 28 Jul 2023
Dear Richard,It was a pleasure to welcome you. Thank you for taking time to let this nice comment. We are delighted to read that you enjoyed the staff, breakfast and our location. We hope to see you again soon,Kind regards,Célia

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Boutique Hotel, Excellent Location & Staff
Amazing Hotel. Excellent Staff, very pleasant check-in at Reception, who provided us with some maps and local recommendations for food, drinks and activities. Excellent Room. Great air conditioning. Really (really) great. Have the room as cold as you like (important in summer months). Very nice scenic views looking out at the Coast, and the Lighthouse (in the distance). Very quiet. (we were on the 3rd floor, facing the sea). Excellent Breakfast options. Great selection, very convenient, with both indoor and outdoor/gardening seating. Excellent location. Nice, scenic walk from the Hôtel St-Julien to La Grande Plage, takes about 10 mins. Plenty of places to stop along the way for a coffee, drink, or something to eat (N.30 Cantine Urbaine, The Miremont, etc.). Rue Gambetta, Rue des Halles, all very close by. Lots of nice touches. They will lend you a beach basket/bag, with a beach towel and "beach pillow", and if you like it, you can purchase them at reception. In Summary, a very professional, friendly, top-quality, boutique hotel, with great amenities, staff, and decor.
Bedroom (Very Comfortable Bed & Pillows)
Sea View
Beach Bag
Lobby Decor
Stayed 3 nights in Jun 2023
Response from Célia on 28 Jul 2023
Dear Brendan,It was a pleasure to welcome you and receive you awesome comments with nice pictures. Thanks a lot for all your feedbacks and we hope to see you again soon. Kind regards,Célia

10/10 Excellent

Jesse

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
An amazing property!! Great stay!
Stayed 1 night in May 2023
Response from The Saint-Julien team on 30 May 2023
Hello Jesse, we are delighted to hear that you enjoyed your stay and especially the service. Your kind words will be shared with the whole team who do their utmost to ensure that everyone has an excellent time. We look forward to welcoming you back.Kind regards,

10/10 Excellent

Christian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vety nice and personal hotel, with a touch if family warmth
Stayed 2 nights in Sep 2022

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from Team Saint Julien on 7 Jun 2022
Thank you so much!!! Our team hopes to see you again next time in Biarritz :)

10/10 Excellent

Åsa

Stayed 1 night in May 2022
Response from Team Saint Julien on 7 Jun 2022
Thank you Åsa !!! We are so glad you enjoyed your stay among us :) See you some other time and take care.

10/10 Excellent

Rosa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Chloé on 11 Nov 2021
Chère Rosa, Nous vous remercions pour la notation de votre séjour à l'hôtel St et nous espérons vous accueillir pour un prochain séjour.

10/10 Excellent

Emma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fabulous stay! The hotel is centrally located, we stayed in a superior room, which had the most comfortable bed. We will definitely be returning to this lovely hotel.
Stayed 4 nights in Oct 2021
Response from Team Saint Julien on 23 Oct 2021
Dear Emma, Thank you so much for sharing your experience with us. We are so happy you had a good time. See you some other time!

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, clean and comfortable. Aircon works. Bed very comfortable. We were happy with our choice.
Stayed 3 nights in Aug 2021
Response from Team Saint Julien on 23 Aug 2021
Dear Charles, Thank you so much for taking some time to share your experience among us. We really hope to see you some other time ;) All the best, Julie

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were excellent and location is great! I would suggest people consider this hotel first.
Stayed 2 nights in Aug 2019

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2019

8/10 Good

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owners and staff are just wonderful people. We felt very at home here and highly recommend this property.
Stayed 1 night in May 2019

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceeded all
Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Euan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2018

8/10 Good

denise, sydney, australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel good lication
Walking distance to restaurants, shopping and beach.
Stayed 3 nights in Jul 2018

8/10 Good

V, Birmingham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful staff. Clean and comfortable room. Good breakfast. A short walk from the shops, cafes and restaurants.
Stayed 2 nights in Jun 2018

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best small hotel
Cozy, clean, family owned hotel. We loved staying there and would recommend it to everyone.
Stayed 1 night in May 2018

8/10 Good

Vicky, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What's up with the billing?
All was going great until checkout. My husband went to checkout and to pay the tax fee. The women there said the hotel wasn't paid for so he paid it. I had paid for the hotel when I booked it online. The women there said Expedia hadn't put the charge through even though I had confirmation online that it had been paid. So I checked online and Expedia hadn't billed it and the hotel charge was there already. So I never pushed it to get a refund. Now we are travelling in Europe for 3 more weeks. Should I continue to use Expedia or not? Not sure what to do. Nice room, good location.
Stayed 1 night in May 2018

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic experience!
This was a great experience from the first interaction to the last. The hotel is gorgeous, our room was super comfortable and beautiful. The staff went out of their way to be helpful an accommodating. We can't wait to return to beautiful Biarritz and stay here again!!!
Stayed 1 night in May 2018

10/10 Excellent

Elizabeth, Washington, DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable small hotel, great staff
We very much enjoyed this well-run and very well located hotel. Good breakfast. Staff could not have been more accommodating and helpful.
Stayed 1 night in Apr 2018

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Tell them in advance re baby.
Book a family room if you are travelling with a baby. May need to do this directly with hotel. We had to swap rooms with someone else. Bit stressful. But all fine in end.
Stayed 3 nights in Oct 2017

10/10 Excellent

Ant, Geelong Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel in great proximity to everything.
Staff are fantastic ,friendly and go out of their way to help you. Rooms are extremely clean and beds are really comfortable.. Breakfast is more than a buffet. Even eggs are cooked to your liking. Our overnight stay in Biarritz turned into three nights. Highly recommend this hotel.
Stayed 1 night in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Stayed 1 night in Jul 2017

10/10 Excellent

chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay at Hotel St Julien was by far the best of our trip. The staff went above and beyond, taking time to walk us through a map of Biarritz and the best ways to see the city, places to eat and places to avoid. I'm not sure we've ever gotten service like this at any hotel. Amazing stay.

10/10 Excellent

kaija, k

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location in a beautiful town
We arrived at the hotel and greeted by a lovely lady. The hotel ensured we were comfortable and well taken care of. We only stayed the 1 night but, wished we had more time to stay.
Stayed 1 night in Jun 2017

10/10 Excellent

Benoit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short but excellent stay at the St Julien
The ladies at the reception were delightful, extremely helpful and very good looking! The hotel is very well placed in Biarritz (walking distance to everything).

8/10 Good

Chris, Wales

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located for town centre
Brilliant welcome from Pauline, easy parking on site, very tasteful amenities & finishes, superb breakfast. Just charming throughout. Huge

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
This place was great from start to finish. Great location. Great staff. Great room.

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and welcoming hosts
Well located hotel with lovely staff. A little out of the centre of town but easy walking distance to restaurants and shops close by. Nice breakfast in the morning and we enjoyed some great restaurant recommendations during our stay. The only challenge we had was with parking which can be annoying, it is either paid or requires a bit of a walk if you are looking for free parking further away. The hotel has a car park which was unfortunately full, suggest contacting the hotel directly in advance to see if they can accommodate your vehicle.

10/10 Excellent

Doug, Westlake Village, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming hotel in perfect location
Excellent hotel, spent 4 nights. Check-in was smooth even though we showed up very early. Comfortable and generous room, good wifi, nice bathroom, we had the room with the jacuzzi tub. Location excellent, literally just a 1 minute walk in either direction to restaurants, shopping and 3 minutes to the ocean. Breakfast was very nice, fresh fruit, eggs to order, various breads, yogurts etc.