Outdoor pool, open 7:00 AM to 7:00 PM, pool loungers
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Reviews of The Fern Residency Bhopal

4 out of 5
The Fern Residency Bhopal
Plot No. 7, ISBT Commercial Campus, Near Chetak Bridge, Bhopal, Madhya Pradesh

Reviews

7.2

Good

Rating 10 - Excellent. 2 out of 5 reviews" "
Rating 8 - Good. 0 out of 5 reviews" "
Rating 6 - Okay. 2 out of 5 reviews" "
Rating 4 - Poor. 1 out of 5 reviews" "
Rating 2 - Terrible. 0 out of 5 reviews" "

9.0/10

Cleanliness

6.8/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Katherine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Service was very slow and we repeatedly had to request what we needed.
Stayed 1 night in Feb 2023
Response from Subhrajit Banik on 23 Feb 2023
Thank you for the preference and for taking the time sharing your valuable feedback, which helps us to focus on what is important to all our guests.It is concerning to know about your experience. I sincerely regret the inconveniences caused, and rest assured that I have shared your valuable comments with the relevant department heads to further improve the areas you have highlighted in the review.We hope to welcome you back again in the near future.

4/10 Poor

Gunjan

Disliked: Staff & service
Not good service

6/10 Okay

lalitkumar

Liked: Property conditions & facilities
The room was more like an office than a hotel room
Stayed 5 nights in Oct 2022

10/10 Excellent

AnujaSawhney, Noida

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful property with good location. Front desk & restaurant staff is extremely polite, courteous & cooperative. Housekeeping staff definitely needs to be pulled up for services. Need to remind 4-5 times before they deliver even a bottle of water! Food taste is excellent. Overall a lovely & comfortable hotel. Would definitely recommend.
Stayed 4 nights in Nov 2019
Response from Sheena Jaiswal on 16 Nov 2019
Dear Guest, We are delighted to know about your comfortable stay at our hotel. Thank you for appreciating our associates. Will definitely take care on the housekeeping part as mentioned you. Assure you for the best our services for your future visits. Warm Regards, Sheena Jaiswal

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very approachable and helping Restaurant Food was very including the breakfast menu, Was upgraded to a suite from Premier room since we had a child and three guest.
Stayed 1 night in Nov 2019
Response from Sheena on 9 Nov 2019
Dear Guest, Greetings from The Fern Residency, Bhopal!! Thank you for your valuable feedback. Looking forward to welcome you as our guest to The Fern Residency Bhopal again.