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Reviews of Holiday Inn Express Bethlehem Airport - Allentown Area, an IHG Hotel

2.5 out of 5
Holiday Inn Express Bethlehem Airport - Allentown Area, an IHG Hotel
3375 High Point Boulevard, Bethlehem, PA

Reviews

8.8

Excellent

Rating 10 - Excellent. 581 out of 1001 reviews" "
Rating 8 - Good. 281 out of 1001 reviews" "
Rating 6 - Okay. 88 out of 1001 reviews" "
Rating 4 - Poor. 31 out of 1001 reviews" "
Rating 2 - Terrible. 20 out of 1001 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was helpful and friendly. Our room was very clean and comfortable. We know that staying at a Holiday Inn will be a positive experience.
Stayed 1 night in May 2024
Response from Joseph K on 20 May 2024
Dear Joanne, Thank you for the kind feedback. We are glad you enjoyed your stay, and we hope you choose us again the next time you are in the area!

10/10 Excellent

Shirley

Travelled with family, Travelled with family and small children
Very nice. Good choice.
Stayed 2 nights in May 2024
Response from Joseph K on 13 May 2024
Dear Shirley, Thank you for the kind review.

10/10 Excellent

Sheldon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good experience
Stayed 1 night in May 2024
Response from Joseph K on 13 May 2024
Dear Sheldon, Thank you for your kind review.

10/10 Excellent

Sandy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was quiet and clean and staff was very helpful and friendly
Stayed 1 night in May 2024
Response from Joseph K on 10 May 2024
Dear Sandy, thank you for the kind review.

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was well maintained. Bed was very comfortable. Shower was not my favorite, however it was hot and I like that. Breakfast was not bad for a hotel!
Stayed 2 nights in May 2024
Response from Joseph K on 8 May 2024
Dear Amy, Thank you for the feedback and staying with us!

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location.
Stayed 1 night in May 2024
Response from Joseph K on 8 May 2024
Dear William, Thank for the review.

10/10 Excellent

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our overnight stay.
Stayed 1 night in May 2024

2/10 Terrible

Humberto, panacea

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 2 nights in Apr 2024

10/10 Excellent

Rebecca

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and good breakfast
Stayed 2 nights in Apr 2024
Response from Joseph K on 29 Apr 2024
Dear Rebecca, thank you for the kind review.

10/10 Excellent

NIlka

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is located very well.
Stayed 1 night in Apr 2024
Response from Joseph K on 29 Apr 2024
Dear NIIka, thank you for the review and staying with us!

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
The property was great. The checkin was the fastest i have ever done. Literally it took a minute. The checkout process was easy. Breakfast was great. Most importantly i was comfortable and a 12 pm Checkout!
Stayed 1 night in Apr 2024
Response from Joseph K on 29 Apr 2024
Dear Jennifer, Thank you for the kind review. We appreciate the positive feedback and hope to see you back again soon!

10/10 Excellent

Robert Nelson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Joseph K on 29 Apr 2024
Dear Robert thank you for the review!

10/10 Excellent

Cassie

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Staff friendly and helpful. Excellent property.
Stayed 1 night in Apr 2024
Response from Joseph K on 20 Apr 2024
Dear Cassie, Thank you for the kind review.

10/10 Excellent

Lewis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely friendly and attentive to my needs
Stayed 1 night in Mar 2024
Response from Joseph K on 2 Apr 2024
Dear Lewis, Thank you for your kind feedback. We are glad you enjoyed your stay with us.

10/10 Excellent

Valentin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and organized staff
Stayed 2 nights in Mar 2024
Response from Joseph K on 26 Mar 2024
Dear Valentin, Thank you for the kind review.

10/10 Excellent

Carol

Stayed 1 night in Mar 2024
Response from Joseph K on 16 Apr 2024
Dear Carol, Thank you for the review.

10/10 Excellent

Valentin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is located near places to shop and dine.Nothing negative about this place.
Stayed 1 night in Mar 2024
Response from Joseph K on 23 Mar 2024
Dear Valentin, Thank you for your kind review.

8/10 Good

Heidi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Between 5:30-10:30 for sure, there were several times people were revving their car engines on the street near the hotel and speeding off, presumably at a red light.
Stayed 1 night in Mar 2024
Response from Joseph K on 16 Mar 2024
Dear Heidi, Thank you for your feedback.

10/10 Excellent

rocio sena

Excellent Check in Fast and Easy rooms are clean beds are very comfortable.
Stayed 1 night in Feb 2024
Response from Joseph K on 26 Feb 2024
Dear rocio sena, thank you for your kind review!

10/10 Excellent

Kelvin

Stayed 1 night in Feb 2024
Response from Joseph K on 21 Mar 2024
Dear Kelvin, thank you for the review

8/10 Good

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 2 nights in Dec 2023
Response from Joseph K on 20 Feb 2024
Dear Kelly, Thank you for the review.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Joseph K on 15 Feb 2024
Dear Andrew, Thank you for your review!

10/10 Excellent

Seth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Joseph K on 11 Feb 2024
Dear Seth,Thank you for the review!

10/10 Excellent

Al

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A mini vacation
It was excellent. Very clean. Comfortable. Good Service and friendly staff.
Stayed 6 nights in Dec 2023

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was very good!
Stayed 2 nights in Dec 2023

4/10 Poor

Connie

Stayed 1 night in Dec 2023

8/10 Good

Jose

Stayed 1 night in Dec 2023
Response from Joseph K on 5 Jan 2024
Dear Jose, Thank you for the review!

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Joseph K on 5 Jan 2024
Dear Jose, Thank you for the review!

2/10 Terrible

Thomas D

Stayed 1 night in Dec 2023

10/10 Excellent

Dan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean modern and comfortable. Friendly staff
Stayed 3 nights in Dec 2023
Response from Joseph K on 28 Dec 2023
Dear Dan, Thank you for the kind review.

10/10 Excellent

Paulette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here every time I come to the area. The rooms are clean and modern. Staff is friendly, they have a good buffet breakfast and convenient.
Stayed 3 nights in Dec 2023
Response from Joseph K on 26 Dec 2023
Dear Paulette, Thank you for the kind review. We are glad you enjoyed your stay with us and we hope to see you again soon!

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast included every morning was great
Stayed 4 nights in Dec 2023
Response from Joseph K on 26 Dec 2023
Dear Gregory, Thank you for the kind review!

10/10 Excellent

Kennedy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked this property as their staff were nice, friendly and helpful. When we arrived our baggage didn’t arrive with us so we had no toiletries. We asked the hotel for some and they readily gave us what we needed. I’d recommend staying here.
Response from Joseph K on 11 Feb 2024
Dear Kennedy, Thank you for the kind review. We are glad you enjoyed your stay with us!

8/10 Good

Cheryle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk agent was very personable and genuine. She made me feel very welcome
Stayed 1 night in Dec 2023
Response from Joseph K on 24 Dec 2023
Dear Cheryle, Thank you for the review.

10/10 Excellent

Steven, Whitestone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Super clean and staff very friendly.
Stayed 1 night in Dec 2023
Response from Joseph K on 18 Dec 2023
Dear Steven, Thank you for the kind review!

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Joseph K on 17 Dec 2023
Dear Joseph, Thank you for your review!

10/10 Excellent

Robin

Stayed 1 night in Dec 2023
Response from Joseph K on 18 Dec 2023
Dear Robin, Thank you for the review!

10/10 Excellent

Santhosh

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and Spacious rooms. Comfortable bed. Excellent breakfast menu with hot and cold options. Special shoutout to staff who are always there to help. Provided extra pillows and toiletries without delay.
Response from Joseph K on 17 Dec 2023
Dear Santhosh, Thank you for the kind words. We are glad you enjoyed your stay with us and hope to see you again soon!

10/10 Excellent

Hilda F

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean place and excelent customer service.
Stayed 5 nights in Dec 2023
Response from Joseph K on 17 Dec 2023
Dear Hilda F, Thank you for kind review. We are glad you enjoyed your stay with us!

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious, clean and comfortable. The breakfast was delicious, we really enjoyed the omelets. The best part was the exceptional staff! Competent, efficient and so friendly!
Stayed 1 night in Dec 2023
Response from Joseph K on 17 Dec 2023
Dear Diane, Thank you for kind review. We are glad you enjoyed your stay with us and hope to see you again soon!

10/10 Excellent

Carol

Stayed 3 nights in Dec 2023
Response from Joseph K on 30 Dec 2023
Dear Carol, Thank you for the review.

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
Nice spacioys and clean rooms. Great black out curtains. Breakfast very extensive Great hotel for a great price!
Stayed 1 night in Dec 2023
Response from Joseph K on 5 Dec 2023
Dear Peter, Thank you for the kind review we are glad you enjoyed your stay!

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Joseph K on 5 Dec 2023
Dear Larry, Thank you for the review

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Joseph K on 11 Feb 2024
Dear Linda, Thank you for the review!

10/10 Excellent

Wanuza

Stayed 1 night in Nov 2023
Response from Joseph K on 17 Dec 2023
Dear Wanuza, Thank you for your review!

8/10 Good

Wayne

Liked: Cleanliness, staff & service
At night the parking lot has very limited lighting which is a security hazard. Management needs to fix that.
Stayed 2 nights in Nov 2023
Response from Joseph K on 30 Nov 2023
Dear Wayne, thank you for the feedback we will look into this matter. Overall, we are glad you enjoyed your stay with us.

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities
Just what I wanted
Stayed 1 night in Nov 2023
Response from Joseph K on 30 Nov 2023
Dear james, Thank you for the review.

8/10 Good

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice.
Stayed 1 night in Nov 2023
Response from Joseph K on 24 Nov 2023
Dear William, Thank you for the kind review.

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was convenient to Lehigh U. and other Lehigh Valley locations. Clean and comfortable. Looked like a good breakfast although I didn’t take full advantage. Heating regulation was the self adjusting floor unit style which worked fine but trial and error isn’t optimal. Thermostat would be better.
Stayed 2 nights in Nov 2023
Response from Joseph K on 22 Nov 2023
Dear Michael, Thank you for the kind review. We appreciate the feedback and hope to see you back again soon!