BBQ/picnic Area

Reviews of Fairway Inn

2.5 out of 5
Fairway Inn
577 Hwy 62 W, Berryville, AR

Reviews

9.2

Wonderful

Rating 10 - Excellent. 123 out of 187 reviews" "
Rating 8 - Good. 51 out of 187 reviews" "
Rating 6 - Okay. 8 out of 187 reviews" "
Rating 4 - Poor. 2 out of 187 reviews" "
Rating 2 - Terrible. 3 out of 187 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
The quietness and location was great but the area around the property was unkept, piles of dirt , the pool wasn’t open piles of different things laying around the property.
Stayed 2 nights in May 2024
Response from Owner on 11 May 2024
The property is not "unkept". Thats one of the more ignorant reviews we've received in 7 years. The "piles of dirt" are berms we use from our construction projects to include the neighboring restaurant we built. The berms are in our construction area which is an extremely small portion of the 3 acre property. The pool is never open prior to Memorial Day and this year it's being replastered. Everything else on the property is very well groomed. We prefer this guest not darken our doorstep again.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Jeffrey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy with my choice.
Some of the best sheets I've had in a hotel. I travel often and wasn't sure what to expect. I would be happy to stay here again. The location was perfect. The rooms were clean and looked updated.
Stayed 1 night in Jan 2024
Response from Owner on 6 Mar 2024
Thank you for the excellet rating and feedback Jeffrey. We hope you can stay with us again down the line.

10/10 Excellent

Dave

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Owner on 6 Mar 2024
Thank you for the excellent rating Dave.

10/10 Excellent

Laurel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very courteous and helpful. Allowed us to check in before lunch.
Stayed 1 night in Oct 2023
Response from Owner on 19 Nov 2023
Thank you for the excellent rating Laurel. We hope you can visit us again sometime.

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safe and Clean
This was a very clean hotel and safe! The breakfast was good and the service was great! If you want affordable place close to Eurkra Springs I would recommend staying here
Stayed 2 nights in Oct 2023
Response from Owner on 20 Nov 2023
Thank you for the excellent rating and review Jennifer. We're glad you enjoyed your stay while you visited the area.

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Management was great! Highly recommend the Fairway Inn!
Stayed 1 night in Oct 2023
Response from Owner on 19 Nov 2023
Thank you for the excellent rating and kind words Kathy. Come back and see us again anytime.

8/10 Good

Idit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
OK stay in Berryville, close to Eureka Springs
The hotel does not look like much from the outside (especially from the West), the east side faces the golf course and looks much better. The rooms were clean and modern, but had a slight smoky smell (non smoking room), probably due to people smoking just outside rooms (there were tables with ashtrays near every room). Could hear people who were outside, but overall it was quiet. Inside was quite nice, modern and clean, nice décor. Shower strength was weak, water very hard to set (either scalding hot or freezing cold, no in between). Person who checked us in was super nice and helpful. Outside is also nice, there are goats (if you have kids interested in animals) a waterfall and a firepit, although they did not light it. Breakfast was adequate, mostly supermarket purchased pastries, basic drip coffee and juice, but fine for a quick stop.
Stayed 1 night in Oct 2023
Response from Owner on 20 Nov 2023
Thank you for your review

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
Not exactly like the pictures but that’s because it looks like they’re doing upgrades. The amenities were great. The staff were super nice and accommodating. Had a fun visit with the manager and a couple ladies from Mississippi during breakfast.
Water feature
All the rooms face the golf course
Fire pit
Stayed 2 nights in Oct 2023
Response from Owner on 20 Nov 2023
Thank you for the excellent rating and review Pamela. We are definitely always trying to improve the property. Hopefully the treehouses will be done soon in case you want to check them out the next time you're in the area.

8/10 Good

Venkata S Nuchu

Travelled with family, Travelled with group
Stayed 1 night in Oct 2023
Response from Owner on 19 Nov 2023
Thank you for the rating.

8/10 Good

Jamie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleased
Stayed for 2 nites. Coffee pot gave us problems plus there wasn't enough creme and sugars for 2 mornings. Room was clean and comfy. Our room faced the golf course which was very nice and didnt have to hear the motorcycles
Stayed 2 nights in Oct 2023
Response from Owner on 22 Oct 2023
Thank you for the review and feedback Jamie. Sorry to hear about the coffee pot. I'll make sure to check them all. I see that you stayed in Room 203 on Oct 6th and 7th and our 46 point housekeeping checksheet shows you just wanted towels and trash on the morning of the 7th. As we only stock each room per occupancy per night, we offer housekeeping and replenishment everyday unless a guest wants a limitation or has personal items in the way as my staff isn't allowed to touch personal belongings without permission from the guest. This is a much higher rate of customer service than most any major hotel chain these days.

10/10 Excellent

Gregory

Travelled with group
Well kept, friendly staff. A bit noisy at night in Room 101.
Stayed 2 nights in Oct 2023
Response from Owner on 22 Oct 2023
Thank you for the excellent rating Gregory and sorry to hear that your night was disturbed.

10/10 Excellent

LAWRENCE

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Very Nice Place To Stay, Will stay there again
Stayed 1 night in Oct 2023
Response from Owner on 22 Oct 2023
Thank you for the excellent rating Lawrence. We truly appreciate it.

8/10 Good

Deborah

Stayed 1 night in Oct 2023
Response from Owner on 19 Nov 2023
Thank you for the rating Deborah.

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Sep 2023
Response from Owner on 22 Oct 2023
Thank you for the excellent rating Connie. We hope you can visit us again sometime.

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time to stay at the Fairway Inn. Easy check in, friendly staff, conveniently located for our needs. My husband enjoyed the view of the golf course, unfortunately we weren't able to play this trip. Would definitely stay here again! New restaurant next door was also great.
Stayed 3 nights in Aug 2023
Response from Owner on 14 Sept 2023
Thank you for the nice review Karen and we hope you and your husband can come visit us again sometime.

8/10 Good

Erik

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms are nice and clean. All the rooms view out onto a corner of the golf course, which makes for a nice morning view. My only complaint is the base of the beds is metal, and it squeaks with every move.
Big rooms
Nice view!
Stayed 3 nights in Sep 2023
Response from Owner on 14 Sept 2023
Thank you for the review and feedback Erik. We will inspect each of the beds and get those bases tighted up. I appreciate it.

10/10 Excellent

Bramantyo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean hotel
The hotel is quite new (built 2 yrs ago I think), the room is spacious, very clean, has anything you need to stay for few days even weeks.
Stayed 1 night in Sep 2023
Response from Owner on 14 Sept 2023
Your review is very kind Bramantyo. I say that because the hotel was actually built in the 1970's and we fully renovated it in 2017, so thank you for the compliment to the property.

10/10 Excellent

Jackie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay. Staff was nice, location was pretty, rooms were very nice & comfortable.
Stayed 1 night in Sep 2023
Response from Owner on 14 Sept 2023
Thank you for the excellent rating and review Jackie. We hope you can visit us again down the road.

8/10 Good

Laurie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Helpful cooperative. Had directions written down simply to get wifi and tv.
Stayed 2 nights in Aug 2023
Response from Owner on 4 Sept 2023
Thank you for your rating and feedback Laurie.

10/10 Excellent

Kristen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet hotel in a pretty setting overlooking a golf course. Beautiful flowers on site, a clean pool and even baby goats. Nice restaurant/bar in walking distance.
Stayed 2 nights in Aug 2023
Response from Owner on 31 Aug 2023
Thank you for the excellent rating and feedback Kristen. We're glad you enjoyed the restaurant next door as that's one of our projects as well.

10/10 Excellent

Kathleen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel!
Absolutely amazing for the price. The room were remodeled and the beds were so comfy. Probably the comfiest hotel beds I’ve been in. It was right on a golf course so it had the prettiest views. The shower was small but the pressure was great and it was hot. We were traveling to eureka springs and was only a 20 minute drive so super pretty and convenient. The hosts were so nice and helpful! A restaurant just opened up right in front of it, so great location!
Stayed 1 night in Jul 2023
Response from Owner on 1 Aug 2023
Thank you for the excellent rating and kind feedback Kathleen. We're glad you were able to get some good rest here. We hope you can visit us again sometime.

6/10 Okay

Anna

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Owner on 19 Jul 2023
Unfortunately we're not able to offer improvement ideas when someone doesnt provide feedback during their stay or when they get behind a keyboard. Considering what all a guest gets for their money at our place...its rare we get such a low rating. Its unfortunate.

10/10 Excellent

Carole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was conveniently located for visiting purposes.
Stayed 3 nights in Jul 2023
Response from Owner on 19 Jul 2023
Thank you for the excellent rating Carole

10/10 Excellent

Doris

Stayed 1 night in Jun 2023
Response from Owner on 19 Jul 2023
Thank you for the excellent rating Doris

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place.
Nice little place. Very friendly staff, clean place. Nice grounds. If you like fireflies, sit out on the porch after nightfall. Wife and I came for a visit, would definitely stay here again if we were back near Berryville in the future.
Stayed 2 nights in Jun 2023
Response from Owner on 19 Jun 2023
Thank you for the excellent rating and nice words Amanda. We're really glad you enjoyed your stay. Hopefully you'll get to visit us again sometime.

10/10 Excellent

Janet, Alexandria

Travelled with partner
Liked: Cleanliness, staff & service
Everyone was extremely kind and helpful. Unfortunately, we had to extend a few hours and the staff was accommodating. We would have extended our stay but they were fully booked for the next night. It was easy to see why they had no vacancy!
Stayed 1 night in Jun 2023
Response from Owner on 19 Jun 2023
Thank you for the excellent rating and kind feedback Janet. It was really nice meeting you and your husband. Come see us again anytime.

6/10 Okay

adrian

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
listing needs some work
the listing is somewhat misleading, there is only one photo of the outside of the block of motel rooms, most of the photos are of the log cabin office. Very little detail about what you are actually booking.
Stayed 1 night in Jun 2023
Response from Owner on 12 Jun 2023
Actually Adrian...theres no need to alter the listing. I enjoy constructive criticism so we can continually improve the property, but one that is without integrity and a low rating are just wrong. We are not able to walk a potential guest through how to look at pictures and read prior to booking. Any other guest can easily see the fallacy in your review. First...we do not have a log cabin office. Anyone who steps foot in our office can attest to that so you must not have entered it. The pictures of the log cabin are the actual 3BR/2BA cabin that we also rent on the property. Second...there are multiple pictures of the standard rooms on every site a guest goes to. How many pictures of an exterior block building do you need to know that it's a block building? Its older design with a completely modern remodel. A detailed listing of the property and room amenities is also on every site a gues goes to. We recommend you do a couple seconds (due diligence) of reviewing a property prior to booking as you stay at a property not owned by us in the future.

8/10 Good

Neil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable roadside hotel with great staff
First off, we stayed in the lodge/hotel portion of the inn. The staff was great and very helpful at every turn. The continental breakfast was good each morning. The beds were very comfortable, and the A/C cold. The only complaint I would have is that the hotel caters to smokers -- non-smoking rooms, but ashtrays everywhere. And, the smoke filters into the rooms. I'm very sensitive to cigarette smoke, so others may not find it a bother at all. Overall, we'd stay here again if in the Eureka Springs area. Beautiful view of the golf course next door with gardens. Next time, I think we'd try to get a cabin room instead of the hotel portion.
Stayed 3 nights in May 2023
Response from Owner on 8 Jun 2023
Thank you for the rating and thorough feedback Neil. We appreciate it because it's the best way for us to continue to improve the property. I had toyed with creating a smoking area away from the building, but that also poses challenges...but I'll continue to look for ways to ensure the guest experience continues to improve. We hope you can stay with us again down the road.

10/10 Excellent

Pamela

Stayed 2 nights in May 2023
Response from Owner on 19 Jun 2023
Thank you for the excellent rating Pamela

8/10 Good

Travis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Owner on 8 Jun 2023
Thank you for the rating Travis.

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice view
Stayed 2 nights in May 2023
Response from Owner on 24 May 2023
Thank you for the review Richard. We hope you can visit us again sometime.

10/10 Excellent

Jonathan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Owner on 2 May 2023
Thank you for the excellent rating, Jonathan.

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from Owner on 25 Apr 2023
Thank you for the excellent rating Jason.

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great biker stop.
Host was great. Even leaves out rags to wipe the morning dew off your seats.
Stayed 2 nights in Apr 2023
Response from Owner on 25 Apr 2023
Thank you for the rating and kind words John. We hope you can visit us again down the line.

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This property is a roadside inn. The price was reasonable and the room looked exactly like the picture. The rooms have been updated and look very nice. A continental breakfast of individual pastries was provided and included hard boiled eggs, yogurt, and make your own waffles. Berryville is a small town with a Walmart and local town square. We'll likely stay here again if evr in the area.
Stayed 1 night in Mar 2023
Response from Owner on 19 Apr 2023
Thank you for the excellent rating and detailed review. We definitely appreciate you staying with us and hope you can stop by again sometime.

6/10 Okay

George

Travelled with family
Liked: Staff & service
The handicap accessible room was not accessible. It was too narrow for the wheelchair and the bed was way to tall for easy transfers.
Stayed 3 nights in Mar 2023
Response from Owner on 18 Mar 2023
George...it's unfortunate that you didnt bring up any challenges with the room to my management team and therby didnt enjoy your stay as much as we would want you to. The entrance door and door to the oversized wheelchair accomodating bathroom definitely are wide enough to accommodate a standard wheelchair which is 32". The doors are 36". The bed height could have been easily adjusted to suit your needs if you wouldve let us know rather than wait to get online afterwards. My managers were unaware that a wheelchair was present as the person checking in didnt mention it. Most people desire the luxury featherbed topper that adds height to the bed, but I could've removed it.We always try and accommodate guests special needs.

10/10 Excellent

Gwen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from Owner on 13 Mar 2023
Thank you for the excellent rating Gwen. We hope you can visit us again sometime.

10/10 Excellent

Scottie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean and the staff were extremely nice and helpful. The only complaint I have is that one of the queen beds in a 2 queen bed room was not comfortable because of a huge dip in the mattress. The other bed was perfectly comfortable.
Stayed 7 nights in Jan 2023
Response from Owner on 14 Feb 2023
Thank you for the excellent rating and honest feedback Scottie. I had the staff rotate all the mattresses in all the rooms and that looks to have solved any issues. We appreciate the feedback so that we can cotinue to improve the property.

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable room. Bed was actually great. Had a good nights rest. Would recommend this property. And I don't usually write reviews.
Response from Owner on 17 Dec 2022
Thank you for the excellent rating and feedback Joseph. We always like knowing our guests get a good night's sleep. We hope you can visit us again sometime.

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't judge a book by its cover.
From the outside, I was wondering what kind of a place I had booked, however, the reviews were all very positive. I arrived late at night, but the woman was very kind. When I entered my room, it was everything I could want and was spotless clean. I would definitely stay again if that way.
Stayed 1 night in Nov 2022
Response from Owner on 17 Dec 2022
Thank you for the excellent rating and feedback Jon. We've taken great lengths to enhance the old-style building on the outside, but we definitely understand coming into a place late at night where the parking is on the backside of the building. We're glad you enjoyed your stay and hope you can see us again down the line.

8/10 Good

Rami

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from Owner on 17 Dec 2022
Thank you for the excellent rating, Karen

10/10 Excellent

Charlotte

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2022
Response from Owner on 17 Dec 2022
Thank you for the excellent rating, Charlotte

8/10 Good

Janaie

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Oct 2022

8/10 Good

patricia

Stayed 1 night in Oct 2022

8/10 Good

James

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2022

10/10 Excellent

sheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from Owner on 10 Oct 2022
Thank you for the excellent rating Sheryl.

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2022

10/10 Excellent

Judith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy home away from home
Loved it. The staff is friendly. The rooms were clean and the firepit and pool were very cute and well kept .
Stayed 1 night in Sep 2022
Response from Owner on 12 Sept 2022
Thank you for the excellent rating and feedback Judith! We hope you can visit us again sometime.