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Reviews of Bergen Børs Hotel

4.5 out of 5
Bergen Børs Hotel
Vågsallmenningen 1, Bergen

Reviews

9.0

Wonderful

Rating 10 - Excellent. 639 out of 1002 reviews" "
Rating 8 - Good. 255 out of 1002 reviews" "
Rating 6 - Okay. 74 out of 1002 reviews" "
Rating 4 - Poor. 24 out of 1002 reviews" "
Rating 2 - Terrible. 10 out of 1002 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Lori

Travelled with partner
Disliked: Amenities, property conditions & facilities
Stayed 2 nights in May 2024

6/10 Okay

Lucy

Liked: Cleanliness, staff & service
Disliked: Amenities
Friendly staff. However, room was very small and amenities were poor. Breakfast was buffet style and not even table service coffee - just self service nespresso machines that didn’t work. The bar lacked atmosphere and had average service. The hotel was clearly targeting US boat tour tourists with a seperate reception desk for the cruise company. Feels that’s how they justify the high nightly rates as it wasn’t high end boutique level quality.
Stayed 1 night in May 2024

10/10 Excellent

Pablo, houston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very well located. Rooms are nice. Bathroom is modern and new. The breakfast aerea is very nice and worth to have breakfast there. Breakfast was outstanding too. Gym is small but ok,
Stayed 2 nights in Mar 2024
Response from Susann on 13 Apr 2024
Dear Pablo,Thank you for this nice feedback! We really appriciate it! Hope to see you again the next time you are in Bergen

10/10 Excellent

Steinar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Air-conditioning was not working , when we wanted cooler air during the night and we would not open the windows due to street noises.
Stayed 1 night in Apr 2024
Response from Resepsjonen ved Bergen Børs Hotell on 17 Apr 2024
Dear Steinar,Thank you for your feedback regarding the air review! We thank you also for the feedback regarding air-conditioning, we will have our maintenance team have a look to see if anything is amiss. We hope to be able to welcome you back again in the future.Best regards

10/10 Excellent

Sumeet

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful & classic hotel!
Stayed 1 night in Apr 2024
Response from Resepsjonen ved Bergen Børs Hotell on 9 Apr 2024
Dear Sumeet,Thank you for the excellent review!We hope you enjoy the rest of your travels.Best regards

10/10 Excellent

spencer

Stayed 3 nights in Mar 2024
Response from Resepsjonen ved Bergen Børs Hotell on 19 Apr 2024
Dear Spencer,Thank you for the excellent review!We hope to welcome you again in the future.Best regards

8/10 Good

XIAO QI

Travelled with partner
Liked: Staff & service
The hotel room isn’t that clean (eps the bathroom), breakfast is the same everyday, not enough option to choose from. The location is great.
Stayed 3 nights in Mar 2024
Response from Susann on 30 Mar 2024
Dear Xiao, Thank you for this honest feedback. We really appreciate it, because otherwise we would not be able to get better

8/10 Good

Nigel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, fabulous dining room. Massive breakfast variety. Room not the biggest, good shower.
Stayed 1 night in Mar 2024
Response from Resepsjon | Bergen Børs Hotel on 13 Mar 2024
Dear Nigel,Thank you for taking the time to leave us an excellent review!We hope to welcome you back again in the future.

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Resepsjon | Bergen Børs Hotel on 13 Mar 2024
Dear Justin,Thank you for taking the time to leave us an excellent review!We hope to welcome you back again in the future.

10/10 Excellent

Rahul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great upscale and centrally location hotel in Bergen.
Stayed 1 night in Mar 2024
Response from Michael - Reception on 10 Mar 2024
Dear Rahul,Thank you for taking the time to leave us an excellent review.We hope to welcome you back again in the future!Best regardsReceptionBergen Børs

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely perfect location, amazingly good restaurant (and breakfast), lovely staff who go out of their way to make sure you’re happy and having a great stay. What’s not to love?! Highly recommended. Oh, and a beautiful room too.
Stayed 4 nights in Feb 2024
Response from Susann on 3 Mar 2024
Dear Sarah, Thank you for this lovely feedback! We hope to see you again next time you are in Bergen

10/10 Excellent

Serdar, London

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for sightseeing. Good restaurant options. Nearby ferry for tours. Beautiful restaurant within the hotel. Lovely journey via the cable car to reach Mount Fløyen.
Stayed 4 nights in Jan 2024
Response from Resepsjon | Bergen Børs Hotel on 11 Feb 2024
Kjare Serdar.Thank you for leaving us such an excellent review.We are glad to hear that you enjoyed your time with us, and hope to be able to welcome you back again soon.Best Regards

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Resepsjon | Bergen Børs Hotel on 11 Feb 2024
Dear David,Thank you for leaving us such an excellent review.We are glad to hear that you enjoyed your time with us, and hope to be able to welcome you back again soon.Best Regards

10/10 Excellent

Janyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Resepsjon | Bergen Børs Hotel on 11 Feb 2024
Dear Janyce,Thank you for leaving us such an excellent review.We are glad to hear that you enjoyed your time with us, and hope to be able to welcome you back again soon.Best Regards

10/10 Excellent

Carol

Stayed 1 night in Jan 2024
Response from Michael - Reception on 11 Feb 2024
Dear Carol,Thank you for taking the time to leave us such an excellent review!We hope to welcome you back again in the future.Best Regards

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Resepsjon | Bergen Børs Hotel on 16 Jan 2024
Hei Philip,Thank you for the excellent review. We hope to welcome you back again sometime in the future!

10/10 Excellent

Claire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel & great location.
Stayed 5 nights in Dec 2023
Response from Resepsjon | Bergen Børs Hotel on 11 Jan 2024
Hei Claire,Thank you for the excellent review!We hope to welcome you back again in the future.Best regards

10/10 Excellent

Elizabeth

Stayed 2 nights in Dec 2023
Response from Resepsjon | Bergen Børs Hotel on 1 Jan 2024
Hei Elizabeth,Thank you for taking the time to leave us an excellent review.We hope to welcome you back again in the future!Best regards

6/10 Okay

Alison

Liked: Staff & service
The best thing about this hotel is the gorgeous old stock exchange room where we had breakfast. It was beautiful and the breakfast buffet had many options. The room was average - probably worth it to get one of the more unique room options. The bed was comfortable, however it was loud in comparison to other hotels we stayed at during our trip and the bathroom design isn’t great because water gets in places it shouldn’t be. My recommendation would be to stay elsewhere but eat a meal there or to stay, but get one of the more unique rooms rather than generic one.
Stayed 1 night in Dec 2023
Response from Resepsjon | Bergen Børs Hotel on 29 Dec 2023
Hei Alison!Thank you for taking the time to leave us a review, and also for your great feedback - without it we cannot improve our offerings.We are especially glad to hear that you enjoyed our beautiful frescohallen.Best regards

6/10 Okay

Hau Yan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Michael - Reception on 29 Dec 2023
Hei Hau Yan!Thank you for taking the time to leave us a review.We hope to be able to welcome you back again in the future and improve on your previous experience!Best regards

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful stay at a beautiful hotel. Everything was exceptional except for the wait staff in the restaurant who I thought were unhelpful when asking them for some information about breakfast. The front office staff were particularly efficient and friendly.
Stayed 2 nights in Dec 2023
Response from Resepsjon | Bergen Børs Hotel on 14 Dec 2023
Hei Michael,Thank you for taking the time to leave us a great review!We hope to welcome you back again sometime soon.Best regards

8/10 Good

Dale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were helpful and welcoming, location was excellent for walking around Bergan, very comfortable, and great breakfast
Stayed 1 night in Dec 2023
Response from Michael - Reception on 14 Dec 2023
Hei Dale,Thank you for taking the time to leave us a great review!We hope to welcome you back again sometime soon.Best regards

10/10 Excellent

Bjørn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Michael - Reception on 14 Dec 2023
Hei Bjørn,Thank you for taking the time to leave us a great review!We hope to welcome you back again sometime soon.Best regards

10/10 Excellent

Izabella, Chicago

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room with amazing view!
Stayed 1 night in Dec 2023
Response from Michael - Reception on 6 Dec 2023
Hei Izabella,Thank for you leaving us a great review!We hope to welcome you back again in the future.Best regards

10/10 Excellent

Alan, New York

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful dining room.
Stayed 4 nights in Nov 2023
Response from Michael - Reception on 5 Dec 2023
Dear Alan,Thank you for taking the time to leave us a great review.We hope to welcome you back again in the future.Best regards

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful building very clean and ideal location Staff were extremely helpful with restaurants, site seeing and other recommendations.
Stayed 2 nights in Oct 2023
Response from Resepsjon | Bergen Børs Hotel on 2 Nov 2023
Hei Michael,Thank you for taking the time to review us.We hope to welcome you back again sometime soon.Best RegardsMichael (too)Bergen Børs

10/10 Excellent

Adrian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff.
Stayed 2 nights in Oct 2023
Response from Resepsjon | Bergen Børs Hotel on 2 Nov 2023
Hei Adrian,Thank you for taking the time to review us.We hope to welcome you back again sometime soon.Best RegardsMichaelBergen Børs

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Front Desk, Bergen Børs on 22 Oct 2023
Hello John! Thank you so much for your amazing feedback. We're so happy that you enjoyed your stay with us and that you had a great time. We hope to see you again soon. Have a great evening! Best regards,

10/10 Excellent

Erin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful architecture. The property was located right by the fish market downtown. Very easy to get around by walking. Rooms were quite small but we made it work. Super cozy as well. Staff were a bit grumpy but I can't blame them, the weather was dark and rainy when we went. Would recommend this place for convenience. Lots of dining around this hotel. Breakfast was a nice spread of Nordic dishes.
Response from Michael - Reception on 18 Oct 2023
Hei Erin!We are glad to hear that you enjoyed your recent stay with us.We hope to welcome you back again sometime in the future.Best regards

10/10 Excellent

Robin

Liked: Staff & service, property conditions & facilities, room comfort
Great Hotel
Great hotel in a great location. Walking distance to restaurants and attractions. It has a great breakfast and restaurant.
Stayed 3 nights in Oct 2023
Response from Michael - Reception on 18 Oct 2023
Dear Robin,We are glad to hear that you had a great experience during your recent stay with us.We hope to welcome you back sometime again in the future.Best regards

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Choice in Bergen!
Very efficient checkin. Fabulous restaurant. Clean, comfortable room. Accommodating staff. Hotel allowed us to store our luggage for a week. Will definately come back!
Stayed 1 night in Oct 2023
Response from Reception on 9 Oct 2023
Hei Mark!Glad to hear that you enjoyed your recent stay with us.Thanks for taking the time to write us a great review.Best RegardsMichael

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel! Very nice and friendly staff. Beautiful room. Very clean. The included breakfast was great, with delicious food choices of typical Norwegian Breakfast. The dining area for breakfast was in a spectacular ornately decorated room that was so pleasing to look at while dining. Very convenient location that is walkable to the shops, restaurants, and the floibanen. Wonderful place to stay and experience the pretty city of Bergen.
Stayed 1 night in Oct 2023
Response from Michael - Reception on 4 Oct 2023
Hei Thomas! We are very happy to hear that you enjoyed your recent stay with us - we loved having you!Enjoy the rest of your travels, and hopefully we will be able to welcome you back sometime.Bergen Børs

6/10 Okay

Mike, Crisfield

Liked: Cleanliness, staff & service, property conditions & facilities
I had two separate reservations. The first was for a single room which was fine. My second was an “upgrade” to a double room. I wish I had stayed in the first room. While the second room was a bit larger, it was next to the laundry closet with a cleaning cart out front making it feel like I was stashed away from civilization where guests shouldn’t be and the view basically looked out on a tree (room 314).
Stayed 1 night in Oct 2023
Response from Michael - Reception on 4 Oct 2023
Hei Mike! Sorry to hear that you had an issue with the second double room. Please know that you can always let our friendly staff know if you are experiencing anything about your room you arent happy with, and when possible we will always try to accomodate you into something more suitable for you. Best regardsMichaelReception - Bergen Børs

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Michael - Reception on 4 Oct 2023
Hei Tom, Thank you for taking the time to give us a great review. Best of luck with the rest of your travels and we hope to welcome you back sometime.

10/10 Excellent

E

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 4 nights in Sep 2023
Response from Michael - Reception on 4 Oct 2023
Hei!Thank you for taking the time to review us here at Bergen Børs. We hope to welcome you back sometime!

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, room comfort
Incredible Service, Kind People, Banged-Up Room
I think my title says it all. You cannot go wrong with this hotel as it is in a great location, especially if you are going on a cruise. My husband and I walked to the ship! Our check-in was literally the FASTEST check-in I have ever experienced! The entirety of the hotel staff was incredibly helpful and kind. The restaurant is absolutely beautiful. Spend as much time there as you can! The breakfast buffet was incredible. The staff was very generous with our friend who arrived when the buffet was over, which I really appreciated. The rooms are just really banged up for the price point. It is time to repaint and repair. I would also recommend a sticker with directions regarding the a.c./heat. I had to ask at the front desk how to operate it. Would I stay there again? Absolutely!
Stayed 2 nights in Sep 2023
Response from Reception on 4 Oct 2023
Hei Kathryn! Glad to hear you had a positive experience staying with us recently. Although our staff check the rooms carefully before each guest stays, we appreciate any feedback where rooms may need some maintenence - We have made a note of the room number you stayed in and will have our team take a look at it!Best regardsMichael

10/10 Excellent

Penia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel. People at the front desk are great.
Stayed 2 nights in Sep 2023
Response from Michael - Reception on 4 Oct 2023
Hei Penia! Thanks for the fantastic review.We very much enjoyed having you stay with us, and hope to welcome you back again sometime soon.

10/10 Excellent

Jill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was professional and friendly, always willing to help. Lovely stay
Stayed 2 nights in Sep 2023
Response from Reception on 26 Sept 2023
Hei Jill, we are happy to hear you enjoyed your stayBest regardsMichaelBergen Bors

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Great bar
Stayed 2 nights in Sep 2023
Response from Reception on 26 Sept 2023
Hei Paul,Thank you for the great review.We hope to welcome you back again sometime!Best regardsMichael Bergen Bors

10/10 Excellent

Alvaro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Nice views and everything at walking distance
Stayed 3 nights in Sep 2023
Response from Michael - Recepsjon on 16 Sept 2023
Hei Alvaro,Thank you for taking the time to rate us!We are glad to hear you enjoyed your recent stay with us. We hope to welcome you back sometime soon.

8/10 Good

Sandeep

Business traveller
Liked: Cleanliness
good hotel at the heart of the city and good breakfast, rooms are average.
Stayed 1 night in Sep 2023
Response from Resepsjon | Bergen Børs Hotel on 13 Sept 2023
Hei!Thank you for the lovely review. We are glad to hear that you enjoyed your stay with us, and we hope to welcome you back again sometime.Best regards Reception

4/10 Poor

edward J.

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Uncomfortable dark room
Not only was the room’s exposure dark, but every surface of the room was dark gray. The room felt oppressive and sad. The steps, change in levels, were dangerous and caused us to stumble several times. The lighting was poor as was the absence of ventilation.
Stayed 1 night in Sep 2023
Response from Resepsjon | Bergen Børs Hotel on 29 Oct 2023
Dear Edward,Thank you for taking your time to give us feedback! It is highly appreciated. We are sorry to hear that your stay didn't quite meet your expectations. We will bring your comments with us further in our work to improve!Have a good day, and welcome back another time in the future.Kind regards,Frøya - Front Desk

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, good staff, good bed
The room was large, comfortable and clean yet a bit worn. While the bedding was perfect, the walls needed touchups of paint.The location could not have been better, right in the heart of Bergen. Because the hotel was large, breakfast was crazy busy on some days.
Stayed 3 nights in Aug 2023
Response from Reception on 8 Sept 2023
Dear guest,Thank you so much for this lovely review! It is highly appreciated. We are happy to hear that you enjoyed your stay here with us.Welcome back another time.Kind regards,Frøya - Front Desk

8/10 Good

Paula

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice, but the room was a bit small and the bathroom was especially small with very little storage space. The "open concept" shower led to everything around the bathroom getting splashed and soaked. The star of the hotel is the breakfast buffet -- it was delicious and had everything one could ask for.
Stayed 3 nights in Aug 2023
Response from Rrception on 8 Sept 2023
Dear Paula,Thank you very much for a kind review! We appreciate it a lot. Please know that you are more than welcome back another time in the future.Have a good day!Kind regards,Frøya - Front Desk

4/10 Poor

Brenda

Liked: Cleanliness
Disliked: Room comfort
Book for convenience and beautiful bar
Beautiful reception and foyer. Rooms extremely small and overpriced. Difficult to access due to stairs when you go to the elevator. Great location for walking but rooms barely fit the bed in it compared to the grandeur of the beautiful bar and other bar on the lower level.
Stayed 1 night in Sep 2023
Response from Reception on 8 Sept 2023
Dear Brenda,Thank you for taking your time to write us a review. It is highly appreciated. We will bring your comments with us further, and do our best to improve.Welcome back another time!Kind regards,Frøya - Front Desk

6/10 Okay

Thomas

Liked: Cleanliness
Stayed 2 nights in Aug 2023
Response from Resepsjonen ved Bergen Børs Hotell on 3 Sept 2023
Hi Thomas,Thank you for taking the time to review us.Please contact us if you would like to make any further feedback to help us improve our services.Best RegardsBergen Børs

4/10 Poor

Salwa

I booked a standard single room. It was small and dark. More like a motel room. No view and old plain furniture. At the rate I paid I felt cheated. But the worst part was the bathroom tiles had mildew and mold between them. And the toilet was dirty.
Stayed 2 nights in Aug 2023
Response from Michael on 20 Aug 2023
Hei Salwa!We are so sorry to hear the recent stay you had did not meet expectations. We have a range of room types, and different room types have different standards and sizes. However, the cleanliness standards should always be at a very high standard, and this should have been the case for your room also. We will pass it on to our HSK staff to try to improve in the future.Thank you for choosing Bergen Børs

10/10 Excellent

Jack

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely central hotel with great staff, cosy rooms, and a relaxed bar and restaurant. Instantly became our first choice of hotel when staying in Bergen.
Response from Reception on 19 Aug 2023
Dear Jack,Thank you so much for this very kind review. We are so happy that you enjoyed your stay here with us. Please know that we would love to welcome you back here at the hotel another time in the future!Have a wonderful day!Kind regards,Frøya - Front Desk

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Not a good value for money.
Good location. Very small room and it had a view of a huge ventilation duct. We thought we were going to stay in a historic building, but that is the restaurant section only. The majority of the rooms are in the new building behind the historic building. Filty carpet in the room. Good breakfast.
Stayed 1 night in Aug 2023
Response from Resepsjonen ved Bergen Børs Hotell on 24 Aug 2023
Hei there!Sorry to hear your recent stay did not meet your expectations. We endeavour to provide every guest a great experience, and take your feedback seriously. It is a busy time of year, but we often have rooms of different classes available if you ever feel your room is inadequate, and our friendly reception team are always available if you have any issues during your stay.

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Room comfort
Disappointed!
The rooms are tiny, dark and very bare bones. Terrible lighting. Couldn’t even read a book. No space in the bathroom to leave your toiletries. Terrible service in the restaurant Frescohallen. Only sunshine of the trip was the exceptional friendly and efficient service from the front desk
Stayed 1 night in Aug 2023
Response from Michael - Resepsjon on 15 Aug 2023
Hei from the team at Bergen Børs!We are so sorry to hear that you had a poor experience with your room. Please note that you can always contact us during your stay at reception in order to see what we can do to facilitate changes and find something more ideal for your preferences. We hope you will give us another chance and appreciate the comments about our reception team! Best Regards