Pool

Reviews of Spa Hotel Parigi 2

3 out of 5
Spa Hotel Parigi 2
Via Leoncavallo, 5, Dalmine, BG

Reviews

7.6

Good

Rating 10 - Excellent. 71 out of 274 reviews" "
Rating 8 - Good. 115 out of 274 reviews" "
Rating 6 - Okay. 59 out of 274 reviews" "
Rating 4 - Poor. 18 out of 274 reviews" "
Rating 2 - Terrible. 11 out of 274 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

5.6/10

Amenities

7.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

David

Stayed 1 night in Sep 2023

8/10 Good

costel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great
not bad clean room we had warm water but a bit cold over night in our room.
Stayed 1 night in Dec 2022

10/10 Excellent

STEPHEN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness
Ok
Was ok, not the lost friendly reception staff. Misleading pool/ spa area as it is not suitable for kids
Stayed 1 night in Feb 2020
Response from Nicole - Client Relationship Department on 7 Mar 2020
Dear Guest, thank you for teh feedback about your recent stay at Spa Hotel Parigi 2. May I ask you who welcomed you at your arrival? Our staff is friendly & polite, so I would like to better understand what happened. I do apologise if you have been disappointed about it. We always take our guests' feedback into account to ameliorate our service, but we need to know what was wrong during the stay otherwise we are not able to ameliorate it. At the moment of the reservation, our guests receive a message in the Expedia inbox where it is written the spa access is not allowed to children under 16 years old. This is due to the high temperature in that area which could be dangerous for children. It is a safe measure for the safety of all our guests. In the spa area there no pool but a hydro & aero massage whirpool. Your satisfaction is important to us and we would like to improve our service to ensure we offer a high quality experience for our guests in the future. I hope you will consider staying with us again in the future so that we can have another chance to provide you a great experience. Best regards.

6/10 Okay

Maher

Liked: Staff & service
Disliked: Cleanliness
For a 3 Star to much expensive
The hôte wasn’t so clean , the room was not clean and thé tolite too! It was really noisy as was a dog outside shouting all the night and we were in the first floor
Stayed 1 night in Apr 2019
Response from Nicole on 23 Apr 2019
Dear Maher, Thank you for taking the time to leave a feedback on your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Everyday our staff cleans the hotel and I am sorry to notice you found you're room not properly cleaned. The reception staff is available 24/24 and it was not adviced about it otherwise we would have changed you the room without hesitation in order to provide you a better experience. We would like to help our guests during their stay, but we need to know immediately when something is wrong otherwise we cannot do anything. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,

2/10 Terrible

Karl, Dublin

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Disapointing Stay with Spa Hotel Parigi 2
I booked for a quadruple room which was confirmed. Upon check in we were brought to the 3rd floor went out of the hotel balcony which led us to a separate unit. We were given 2 separate rooms which were not even up to standards. Bathroom was clean but smelly, AC was not even blowing a cold air & quite a few mosquitos. I went to the reception to check why we were put in there where my booking was for a quaruple room. I was told there was no available room and that they will give me a free breakfast instead. We were transferred to a suite room the next day plus free breakfast. The room was ok. AC in the other room was not working. We slept in sweat! I reported it to the reception the next day and said they will check and they didn't. I asked for a fan around 12mn but they could not provide one. It was a bad experience.
Stayed 3 nights in Aug 2018
Response from Nicole V. on 10 Sept 2018
Dear Karl, thank you for taking the time to review our hotel as we appreciate feedback in order to improve our service. I am very sorry for what happened. Unfortunately the air conditioning break because of the excessive usage due to the warm weather of those days. You're given the suite which is bigger and more comfortable. We checked the air conditioning and it was working, it was set on 16 degrees and the room was fresh. We checked twice and both time it was working. I do apologize for your bad experience, I hope to see you again in the future so that you can change your mind. Best regards.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very low 3 star hotel surrounded in a 1 star environment, surrounded by rough suburbs and prostitutes on every corner. Not a place to stay if you like comfort, don’t want to worry about your car in the car park or are travelling with anyone you car about!
Stayed 1 night in May 2018
Response from Nicole on 14 Jun 2018
Dear Anonymous, I am sorry to read your review since we are located in a quiet residential and family area in Dalmine. Our guests don't have to worry about their car since we always close the gate of the parking at 1 am. Our employees are available 24h, so guests don't have to worry about people they care either. There are no prostitutes at all in our area. Are you sure you stayed at our hotel? Best regards, Nicole Sales Account

8/10 Good

Robert, NY

Liked: Cleanliness, staff & service, property conditions & facilities
Effective for low price
Very efficient, mainly clean, nice, comfort bed, SPA... And low price!

4/10 Poor

Verified traveller

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
if you are ready to pay extra yes
The day I arrived hotel didn't have service to the station. They said they can arrange a taxi but it costs alot like €35 to the hotel. The general cleaneness was good but I stayed there couple of days but they didn't clean the floors and didn't mopped and last day they left the room half cleaned like coffee cups were in the bathroom with water inside! The nearest station is Dalmine and Bergamo. But you can not walk. The last bus is at 8pm which was the problem. Also, I have booked this hotel for spa. But the hotel said they charging for spa €25 for 90 minutes. The nearest shopping place is 2.7km and you can not walk as it's other side of the motorway! You have to take a taxi again. There is no restaurant or cafe around.

8/10 Good

Faizan, Bristol

Liked: Cleanliness, room comfort
Good hotel
The room was a bit hot when we got there otherwise the staff was helpful. On the website it mentioned air conditioning but it doesn't run all year round but later in the night the weather turned pleasant so not a big issue. Overall stay was very short but I can say hotel was nice and stay was comfortable.

10/10 Excellent

Eric, Udine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniently located. Nice stay!
Very kind staff. We received a small Easter present.

6/10 Okay

brian, London

Decent one-night stay
Like a recent stay in Milan, our one-night stay here was nice. There isn't really anything special to say.. but at the same time, there isn't anything particularly bad either (other than the wifi being down/out). Service was good. The room was clean and comfortable, but nothing extravagant.

4/10 Poor

Monica, Malmö

OK hotel in the middle of nowhere
Be aware that for this hotel coming by car is a requirement. In Sabbio there are a couple of bars, a small convenience store and a tabaccheria. Thats about it. Public transport is available until 19:00, and the bus to Bergamo takes approx 45 minutes. If you want to take the bus back you have to be on the bus in Bergamo prior to 18:00. And it takes over an hour to get back.... In short, either have a car or spend lots of money on taxi (25 euro each way to Bergamo) The hotel was good. We ended up in an appartment since we were four people. The appartment was a couple of hundred meters from the hotel so we didn't spend to much time there. The hotel was quite expensive based on location. The spa was good, though not exceptional. Once again, given the price it was not worth it. For us a five day vacation would have been much cheaper at a hotel in Bergamo at three times the price of this one!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect, really friendly stuff... I will visit again for sure!

10/10 Excellent

Carlos, Cambridge UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Honeymoon in Italy
The hotel is friendly environment very helpful staff especially Antonina on the reception. The place is 45 minutes in the heart of Milan and 14 minutes drive to Bergamo Airport.

2/10 Terrible

Adrian, Sunnyvale, CA

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Not for couples visiting Italy
This hotel is at the end of the world in what seems to be industrial zone. Our first room smelled of cigarettes, so we were relocated to one without a window, but with a door with shutters we couldn't lift to let any light in. The SPA part is opened only between 3 - 9pm when we were seeing Milan and Bergamo. Rooms are small with hard and cold stone floor. My girlfriend was very unhappy about the room. Even though they look ok in the pictures, we didn't enjoy our stay there at all.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Very Good place, pretty quiet atmosphere, nice breakfast and friendly people, definitely place for me and my family..:)

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
This hotel was very comfortable and we'll presented, however it was disappointing that were unable to fulfill our request of a twin bed.They did however apologize and the stay was enjoyable.

10/10 Excellent

Sukwon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities
Not close to the airport
Not close to the airport

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn't have good experience with the hotel.
We got smoking room provided and it was awful smells in the room. The food at the hotel restaurant was not impressive.

8/10 Good

Martin, Ruislip

Liked: Cleanliness, staff & service, room comfort
Adequate hotel mid-way between Bergamo and Milan.
Stayed here on my own for three nights whilst attending a nearby music event. Room was nice - bed comfortable and everything was clean. Annoyingly, the toilet flush broke on the first day and it was never properly fixed. Wifi is free, but whilst it's okay in the communal areas, in my room the signal was non-existent. Staff are nice, and the breakfast wasn't bad. Wanted to use the spa facilities, but was told that they were only open from 3pm - and because I was at the music event all afternoon and evening, I never got a chance to use the facilities. Location is a bit hard to find - I found some local kids who were brilliant and gave me excellent directions! It's on the outskirts of town in a residential area. It's not the prettiest of buildings, but it's functional.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good Clean Hotel, Convenient for Bergamo
Good Clean Hotel, Convenient for Bergamo. Great value for money

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very small but yet very quaint and cozy. Excellent breakfast and very friendly staff!

8/10 Good

monika, nc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, close to Bergamo airport
Very nice hotel, very clean, modern interior. However paper thin walls won't let you sleep well. When I was looking for the hotel in the area, they offered breakfast in the prize of the room. When I finalized booking, they final copy said " breakfast excluded" :( It wasn't a big deal to us because we had a short flight early in the morning so we ate at my inlaws, but it was unfair that after I paid for the hotel, breakfast was not available to us anymore. Overall we liked that hotel.

10/10 Excellent

AR, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice inexpensive digs close to Bergamo
Absolutely wonderful for the money. Comfortable well thought out rooms, tea kettle in the room (a big deal for me), excellent breakfast, close to the highway if you want to get on the road quickly. Very close to Bergamo.

10/10 Excellent

Brian, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Airport hotel - reasonably convenient to Bergamo
Overnight stay after late arrival - bar remained open for drinks and coffees Iron and board available the following morning.

6/10 Okay

Scott, France

Liked: Cleanliness, staff & service
Stranded at Parigi
I must say that the front dest was super the room was fine. "Conveniently near the airport" is about as far from the truth as it is from the airport because it is NOT convenient to the airport. We used this hotel as a stop over for our early morning flight back to Paris. We had no rental car and required the front desk to set up a 5:30am taxi FAIL!!! If it were not for the generosity of a guest leaving at the same time we would NOT have made our flight. Will not stay here again and would not recommend someone to stay at this location.

4/10 Poor

Noelle, Abruzzo

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Not a great experience
Internet not working in my room - staff not interested. The hotel is located in suburbs nice & quiet hoverer you need a car to get to any kind of a shop etc. Most bothersome however was the paper thin walls ( the lady next door spoke at length on her phone after midnight and I could clearly hear every word, she was not shouting either!!) also the stink of cigarettes filled my room during the night. As I was only there for one night I decided to complain at check out however the 24 hour reception was deserted . I waited as long as I could before having to search for my identity card which I couldn't leave behind all this putting pressure on me getting to the airport.. not recommended

10/10 Excellent

Boris, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very, very, very clean hotel
5 out of 5 for this hotel. It has been rated 3 stars but it is cleaner than many 4 start and some 5 star hotels. Great staff, very clean, decent breakfast, up to date and well maintained. Clean, SOFTEST and best quality towels have been delivered daily. Couldn't find any fault really and whoever leaves negative review is unfair. Will definitely come back.

10/10 Excellent

Alex, Estonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb!
Stayed for 5 nights with friends and everything was excellent!!!

8/10 Good

Shimi, IL

Liked: Cleanliness, staff & service, property conditions & facilities
good hotel
good breakfast, really nice hotel, the room is small. about 15 minutes drive from Bergamo upper town

10/10 Excellent

Michael, Tel-Aviv

Liked: Cleanliness, staff & service, property conditions & facilities
Very good service

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Parigi in Bergamo a good nights sleep
We were flying out early morning from Bergamo airport, so a hotel seemed like the best way to get a good nights sleep. It was clean, efficient, and a nice hard bed- everything we needed before our flight. The included breakfast was a waste, because we had to leave at 530 am, and the buffet didn't start until 630. However the clerk was great and offered us coffee, tea, juice, and cake. So at least our stomachs were full and we had our caffein. All in all a fine hotel for a fast stay-- i would NOT recommend it for long term. The neighbourhood seems kind of boring, maybe not THE best as it was very quiet, kind of eery. But with a car and for a passing sleep, i'd say it was top notch.

10/10 Excellent

Antonio, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I wish I could stay here another week
This was a great hotel in a nice quiet town. I wished we could have stayed a few more days to sleep and replenish after working too much. The desk people were really sweet and the rooms were nice by Euro standards. Look forward to staying here again next time we're in Milan.

8/10 Good

Chris, Pasadena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Out of the way surprise
Unexpected comfort and surprising service greeted us. Breakfast was a bounty and service both generous and friendly. Easy access to the autostrada and very sAfe environment. English spoken by staff. Internet available.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Enrico

Stayed 1 night in May 2023
Response from Nicole V. on 12 Jul 2023
Gentile Enrico,grazie per aver lasciato un giudizio in merito al suo soggiorno.Speriamo di ospitarla nuovamente in futuro.

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon hotel
Séjour d'une nuit. Hôtel excentré, calme et très confortable.
Stayed 1 night in May 2023

10/10 Excellent

Bruno

Stayed 1 night in Apr 2023

2/10 Terrible

Fowzia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dårlig hotel, vi har ikke fått godservice også hadde ikke renhold i romme.
Stayed 2 nights in Dec 2022

2/10 Terrible

Fowzia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dårlig. Veldig kaldt og 2dager får ikke renhold .
Stayed 1 night in Dec 2022
Response from Nicole - Guest relationship Manager on 11 Dec 2022
Dear Madame,thak you for your review. Unfortunately we asked you more than once if you needed some towels and we explained the room cleaning service was from 8:30am to 12:30 pm but you've always been in room during this time. Concerning the coldness, we explained you the Italian Government gave strict rules as I personally shown you from an official document all the hotels received. We gave you more duvets and a heater. We were available 24/24 to always help you and this is your reward. We are people helping and working for people. We have always tried to help you before arrival, during you stay during day time and night time, during breakfast, with transport. I am sorry you didn't notice all this but only the cold due not to our fault but from a Government's rule. Kind regards,Nicole

6/10 Okay

Fabio

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2022

8/10 Good

Mikaela

Stayed 4 nights in Jul 2022

10/10 Excellent

Francesco

Stayed 1 night in Jun 2022

10/10 Excellent

Stéphanie

Stayed 1 night in May 2022

8/10 Good

ADRIANO

Business traveller
Liked: Cleanliness, staff & service, room comfort
Comodo Hotel
Ottimo hotel sono cliente da 20 anni. Posizione molto comoda per aeroporto Bergamo e Linate. Personale molto gentile. Ottimo materasso Unico neo le camere avrebbero bisogno di una ristrutturata
Stayed 1 night in Jan 2022

6/10 Okay

Claudio

Business traveller
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

8/10 Good

Simone

Business traveller
Liked: Cleanliness
Value for money
Ho pernottato una notte durante una trasferta di lavoro. Camera pulita, ma un po’ squallida nei colori dell’arredo. Wi-fi non funzionante. Prezzo competitivo. Sufficienza scarsa.
Stayed 1 night in Nov 2021