Down duvets, memory-foam beds, minibar, in-room safe
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Reviews of Sarovar Portico Outer Ring Road Bengaluru

3.5 out of 5
Sarovar Portico Outer Ring Road Bengaluru
No. 39/5 Doddanekkundi, Outer Ring Road, Marathahalli, Bengaluru

Reviews

8.4

Very good

Rating 10 - Excellent. 7 out of 16 reviews" "
Rating 8 - Good. 6 out of 16 reviews" "
Rating 6 - Okay. 2 out of 16 reviews" "
Rating 4 - Poor. 1 out of 16 reviews" "
Rating 2 - Terrible. 0 out of 16 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Suruchi

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
The staff wasn’t great , didn’t show courtesy of trust with credit card swipe issue , somebody else signed on my room for breakfast , they made wait to sort that issue out which was entirely an internal issue to them , a non expensive hotel doesn’t have to translate to non standard services and customer respect
Stayed 1 night in Mar 2024
Response from Asst Front Office Manager on 19 Mar 2024
Dear Ms. Suruchi, Greetings from RBD Sarovar Portico, Bengaluru!!! I'm sorry to hear about the series of issues you faced during your stay, particularly the lack of courtesy you experienced with the credit card swipe situation and the confusion over your breakfast charge. We strive to ensure our guests feel confident and secure in all transactions and it's clear we fell short in this instance. Additionally, causing you to wait while we addressed an internal matter is certainly not reflective of the standards we aim to uphold, regardless of our pricing tier. It's important to us that every guest receives high-quality service and the respect they deserve. We're taking your feedback seriously and will work diligently to improve our training processes to prevent such mistakes in the future. We hope to have an opportunity to regain your trust and demonstrate the level of service we're truly committed to providing. Regards,Shubhasis RathAsst Front Office Manager

8/10 Good

Shyam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable clean hotel with great service.
The hotel is very close to the Bagmane business offices. The hotel manager without hesitation provided complimentary transport to my office, which made my travel to work that day very convenient. The breakfast buffet was awesome with good options. The room was clean and comfortable.
Stayed 2 nights in Jul 2023
Response from Shubhasis Rath on 2 Aug 2023
Dear Sir/Madam,Greetings from RBD Sarovar Portico, Bengaluru!We would like to take this opportunity to thank you for taking the time to write a review on Expedia on your experience at RBD Sarovar Portico.It was indeed a pleasure to have you stay with us and thank you for sharing your wonderful feedback. We are pleased to read that you were impressed with the personalized service.The team takes great pride in the service they provide, and we believe it is the small details, which make the big difference and drive us towards perfection.Your generous praise of our team, our service and facilities are truly very encouraging. We greatly value your kind patronage and look forward to the pleasure of welcoming you back in RBD Sarovar Bangaluru.With best regards,Shubhasis Rath Front Office Manager RBD Sarovar Portico ORR , Bengaluru

10/10 Excellent

KONEGARI

Stayed 2 nights in May 2022

10/10 Excellent

senthilvel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good option in that area
The stay was pleasant one. the rooms were clean. the breakfast buffet had a decent spread. also the location was not noisy so had a good sleep.
Stayed 1 night in Dec 2021

8/10 Good

GAUTAM

Business traveller
Liked: Cleanliness, staff & service
I was given an upgrade to a larger room with a balcony which was great, however the curtains were not wide enough to cover the window and let light in all not.... Since there was no control for the balcony light and the room was on the first floor at the same level of the street lights this was a bit annoying... The curtain issue was taken up with the hotel HK staff but they were unable to find a fix to it...
Stayed 1 night in Dec 2021

10/10 Excellent

Doris

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 7 nights in Oct 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great complimentary breakfast!! Good place to stay for the price.
Stayed 1 night in Mar 2021

8/10 Good

Shiva

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2020

10/10 Excellent

Amriteshwar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Courteous and prompt in service.
Stayed 2 nights in Dec 2019
Response from Himadri Das, Assistant Front Office Manager on 30 Jan 2020
Dear Mr. Amriteswar, Thank you for choosing to stay at Sarovar Portico Outer Ring Road during your recent visit and also for sharing your detailed encouraging feedback with us. We are glad that you have enjoyed your stay with us. We eagerly waiting the opportunity of welcoming you once again. Warm Regards,

6/10 Okay

Verified traveller

Stayed 4 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place
Good place to stay. Highly recommended
Stayed 1 night in Sep 2019

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very enjoyable. Good vegetarian food in the restaurant. Friendly and efficient staff.
Stayed 1 night in Mar 2019
Response from Meena on 20 Mar 2019
Dear Paul, We are delighted to note that you had a comfortable stay with us.Your appreciation on the food and the staff Attitude would be shared with the team who would be motivated to exceed every guest expectations. Looking forward to welcome you back . Best regards, Team RBD

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good for the price. clean, comfortable, nice breakfast
Stayed 1 night in Feb 2019
Response from Meena on 20 Mar 2019
Dear Guest, Thank you for taking time to review us in Expedia.It was indeed a great pleasure to have hosted you at our property.Looking forward to welcome you again. Best Regards, Team RBD

4/10 Poor

Andrew

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Very very disappointing
There were a lot of good reviews for this hotel so I was probably expecting too much. It probably also didn't help that I had just come from a 5 star hotel. However, when I arrived I was given a ground floor corner room right next to the busy highway. It was supposed to be their premier room (one above standard). It smelled of burning and had one tiny window and no room safe. I complained and was moved to a massive room on the floor above. It was also next to the road and was incredibly noisy. It had mosquitos. The balcony doors did not lock properly. It had a safe but it was light and not secured. I decided to leave. The staff then showed me another room that was previously unavailable because it had been allocated to another guest. It was away from the street noise and much better proportioned. It's the only room I saw that looked like what was shown in the pictures. I stayed the night but slept very badly. The sheets seemed old and faded the upkeep was very poor; broken tiles, bad and grimy finishing around bathroom furniture a shower that didn't work properly etc. This room also smelled of burning I think it must have come through the airconditioning. Which aIso did not cool properly. I am not an allergic person but I ended up sneezing and with irritated eyes. Breakfast was good and all the staff seemed good just with a sub standard product to work with. Although I had booked for 3 nights I left after 1. I forfeited the cost but it felt worth it to get out of there.
Stayed 3 nights in Nov 2018