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Reviews of Octave Hotel & Spa Marathahalli

3 out of 5
Octave Hotel & Spa Marathahalli
143 /1 Kadubesanahalli, Marathahalli Outer Ring Road, Bengaluru, Karnataka

Reviews

5.6
Rating 10 - Excellent. 7 out of 39 reviews" "
Rating 8 - Good. 5 out of 39 reviews" "
Rating 6 - Okay. 8 out of 39 reviews" "
Rating 4 - Poor. 10 out of 39 reviews" "
Rating 2 - Terrible. 9 out of 39 reviews" "

5.8/10

Cleanliness

6.6/10

Staff & service

6.6/10

Amenities

5.6/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not what photos shows
It looks like the hotel is acquired by some other owner. This hotel used to be good but it's pathetic now.. no service no maintenance no cleaning. AC was not working Taps are so old in every room I tried 2 that they leak Forget about any service.. it's self service.
Stayed 2 nights in Feb 2024

4/10 Poor

Jayaraj U Kidav

Business traveller
Disliked: Staff & service
Not s good. There was no towel in the room.Staff were not good professionals.
Stayed 2 nights in Aug 2023

4/10 Poor

RAMANA

Travelled with family, Business traveller
Disliked: Amenities, property conditions & facilities
Hotel location is good but the amount charged is not worth. no maintenance and no proper beds.
Stayed 1 night in Jul 2023

6/10 Okay

Satish

Stayed 1 night in Jul 2023

2/10 Terrible

Bhargavi

Disliked: Cleanliness, staff & service, property conditions & facilities
Very bad maintenance
Stayed 1 night in Jul 2023

4/10 Poor

Darshankumar

Stayed 1 night in Jun 2023

2/10 Terrible

Anand

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2023

6/10 Okay

Vatsal

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Mosquito issue was there.. plus washroom needs to be cleaned. also daily cleaning is required. i stayed there for 5 days .. room was not cleaned.
Stayed 5 nights in May 2023

4/10 Poor

Sambit

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Washroom was not properly cleaned.

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

2/10 Terrible

Adithya

Stayed 2 nights in Jun 2022

2/10 Terrible

Sauravh

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
worst hotel in Marathahalli, naver book this place
I had booked Executive Room on hotel.com and when I visited they allocated me room, which was nothing like shown in hotels.com pics, it's all fake... hotel was very dirty ... on 2nd floor there was very very BAD smell ... never book this hotel, it's waste of money.. staff was also not so good.. they are just doing timepass... room was also not clean....
Stayed 1 night in May 2022

8/10 Good

Mark

Liked: Staff & service, room comfort
Stayed 2 nights in May 2022

6/10 Okay

Hardik

Business traveller
Standard Business stay hotel
Stayed 4 nights in Mar 2020

8/10 Good

Ranjit Chandra

Stayed 3 nights in Nov 2019

10/10 Excellent

Ranjit Chandra

Stayed 1 night in Nov 2019

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The Check-in process was good. The property is run-down and needs upkeep. I was given a room which was reeking of smoke smell in a 'non-smoking' room. The hotel staff refused to change the room citing that no other rooms were available.
Stayed 1 night in Nov 2019
Response from octave on 16 Nov 2019
Dear Guest, Thank you for the feedback.We apologise for the inconvenience caused. We have taken up this matter with the concerned team and informed them not to repeat this in the future. We apologise once again and look forward to your next visit.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
The stay was good and the staff was friendly. The shoe stands that are broken can be looked into and fixed. Overall good.
Stayed 5 nights in Aug 2019
Response from octave on 5 Sept 2019
Thank you for your kind comments. We work hard to ensure all of our guests have a great experience each time they stay with us. Our team is happy that you find our experience with Octave Hotel & Spa consistent, which is what we constantly strive to achieve. We will certainly pay attention to the shoe stand. Looking forward to seeing you on your next trip!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were courteous. They were available for any requirements.
Stayed 1 night in Aug 2019
Response from octave on 21 Aug 2019
Thank you for your kind comments. We work hard to ensure all of our guests have a great experience each time they stay with us. Our team is happy that you find our experience with Octave Hotel & Spa consistent, which is what we constantly strive to achieve. Looking forward to seeing you on your next trip!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very good... All the services was perfect
Stayed 2 nights in Jul 2019
Response from octave on 20 Jul 2019
Dear Guest, Thank you for choosing to stay with us on your recent visit to Bangalore and very thoughtful of you to review us and to post an excellent feedback. We look forward to your next visit.

6/10 Okay

Shan

Business traveller
Liked: Staff & service
Ok with the rooms. Good locations for office and commute.
Stayed 2 nights in Jul 2019
Response from octave on 19 Jul 2019
Thank you for taking time to share your thoughts on Octave Hotel & Spa with us. We look forward to seeing you soon!

2/10 Terrible

Pankaj, bangalore

Disliked: Cleanliness, property conditions & facilities, room comfort
Highly recommended to try elsewhere for your stay requirements. Bathrooms are filthy and common areas are poorly maintained.
Stayed 4 nights in Dec 2018
Response from octave on 25 Jan 2019
Dear Guest,Thank you for the feedback. We apologise for the inconvenience. We have taken up with the house keeping team who have assured that they will work on it. We look forward to your next visit.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from octave on 25 Jan 2019
Dear Guest,Thank you for the feedback. We look forward to your next visit.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst experience i don't recommend this to anyone bed bugs, no paste is provide, no soap is provided, i booked with breakfast but the breakfast is worst and Don't see the past reviews and get fooled as per my stay this is the worst hotel i had ever been
Stayed 1 night in Nov 2018
Response from Manager on 29 Mar 2019
Dear Guest, Thank you for the feedback. We apologise for the inconvenience caused. We have taken up with the concerned department who have assured to rectify the mistake. Please contact our Manager on duty for any assistance. We look forward to your next visit.

6/10 Okay

Andrew, Kochi

Liked: Staff & service
Disliked: Property conditions & facilities
The Manager of the hotel is a very fair gentleman, they provided early check in but overall comfort in room is not good
Stayed 2 nights in Oct 2018
Response from manager on 29 Mar 2019
Dear Guest, Thank you for the feedback. We apologise for the inconvenience caused. We have taken up with the concerned department who have assured to rectify the mistake. Please contact our Manager on duty for any assistance. We look forward to your next visit.

6/10 Okay

arvind, jaipur

Liked: Cleanliness, staff & service
Pantry is not available there
Hotel close to the so many companies and cheaper. Food is not available there .they provide on order.
Stayed 2 nights in Oct 2018
Response from manager on 27 Mar 2019
Dear Guest, Thank you for the feedback. Please contact our Manager on duty for any assistance. We look forward to your next visit.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from manager on 27 Mar 2019
Dear Guest, Thank you for the feedback. We look forward to your next visit.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
horrible stinking hotel
words cant describe this stinking place , damp furnishings, stinking bathroom, torn towels, i actually feel bad for the people working i this unhealthy environment
Stayed 1 night in Aug 2018
Response from manager on 29 Mar 2019
Dear Guest, Thank you for the feedback. We apologise for the inconvenience caused. We have taken up with the concerned department who have assured to rectify the mistake. Please contact our Manager on duty for any assistance. We look forward to your next visit.

4/10 Poor

Anil, Bangalore

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed overnight to beat traffic to attend a meeting. Purpose served. Drainage smell in the bathroom. Rooms are ok for $20 bucks, air conditioning works. Beds are ok.
Stayed 1 night in Aug 2018
Response from manager on 27 Mar 2019
Dear Guest, Thank you for the feedback. We look forward to your next visit.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2018
Response from manager on 27 Mar 2019
Dear Guest, Thank you for the feedback. We look forward to your next visit.

4/10 Poor

sanjay

Disliked: Cleanliness, property conditions & facilities, room comfort
Below avg hotel
Hotel is not very clean, dirty dishes were lying around for more than 24 hrs. They don't serve breakfast either. Location is good, right opposite to main entry gate of Prestige Tech Park.
Stayed 2 nights in Jun 2018
Response from manager on 29 Mar 2019
Dear Guest, Thank you for the feedback. We apologise for the inconvenience caused. We have taken up with the concerned department who have assured to rectify the mistake. Please contact our Manager on duty for any assistance. We look forward to your next visit.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its good to stay with family in this hotel
It was great to stay with family members in this hotel..........! My self & family members so much happy
Stayed 1 night in May 2018
Response from manager on 27 Mar 2019
Dear Guest, Thank you for the feedback. We look forward to your next visit.

6/10 Okay

Verified traveller

About an average accommodation. Not sure if it's eligible for 3 star. The bath fittings were old and not functioning well.
Stayed 2 nights in Mar 2018
Response from manager on 29 Mar 2019
Dear Guest, Thank you for the feedback. We have taken up with the concerned department who have assured to rectify the mistake. Please contact our Manager on duty for any assistance. We look forward to your next visit.

10/10 Excellent

Aloysius, Coimbatore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Stay
Great Hospitality by Staff. Had a Pleasant and Comfortable Stay. God Bless Team Octava.
Stayed 2 nights in Mar 2018
Response from manager on 27 Mar 2019
Dear Guest, Thank you for the feedback. We look forward to your next visit.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Not upto the mark
The hotel advertised is completely different than the real one.
Response from manager on 27 Mar 2019
Dear Guest, Thank you for the feedback. Please contact our Manager on duty for any assistance. We look forward to your next visit.

4/10 Poor

Satya, Hyderabad

Disliked: Property conditions & facilities, room comfort
The taps in bathrooms are not properly fitted. Rooms could have been better maintained.
Response from manager on 27 Mar 2019
Dear Guest, Thank you for the feedback. We apologise for the inconvenience caused. We have taken up with the concerned department who have assured to rectify the mistake. Please contact our Manager on duty for any assistance. We look forward to your next visit.

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Response from manager on 27 Mar 2019
Dear Guest, Thank you for the feedback. We look forward to your next visit.

4/10 Poor

P K KRISHNAN , Coimbatore

Disliked: Staff & service, room comfort
Hotel is not great to the price they charge
Poor Room service. Rooms are not to the expected level to the amount they charge.
Response from manager on 27 Mar 2019
Dear Guest, Thank you for the feedback. We apologise for the inconvenience caused. We have taken up with the concerned department who have assured to rectify the mistake. Please contact our Manager on duty for any assistance. We look forward to your next visit.

6/10 Okay

SRIKANTH, Mumbai

Liked: Cleanliness, property conditions & facilities, room comfort
Satisfactory
Response from manager on 27 Mar 2019
Dear Guest, Thank you for the feedback. We look forward to your next visit.