Opp. Manyata Business Park Hebbal, Outer Ring Road Nagawara, Bengaluru, Karnataka
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Good location and dinning options with buffet for vegetarian. Staff helpful. Only Disappointment requested non smoking room but had to get staff to change room as non smoking room provided was full of smoke.
Ryan
Stayed 3 nights in May 2024
Response from Irfan KHATRY on 24 May 2024
Dear Ryan,Greetings from Ibis Bengaluru Hebbal!Thank you for sharing your concern with us. I regret to hear your experience with us. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We have taken feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future.Your feedback with regards to the smoke smell in the room has been well noted. I assure that we have already started working on ways to make the stay of our guests, more memorable and comfortable.Hope you can treat it as an isolated incident and give us another opportunity to serve you better. Looking forward to seeing you again.
8/10 Good
Andrew
12 Feb 2024
Andrew
Stayed 3 nights in Jan 2024
Response from Irfan KHATRY on 13 Mar 2024
Dear Andrew,We very much appreciate your comments regarding your stay at the Ibis Bengaluru Hebbal. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,
Dear Dhamu,Greetings!Thank you for taking your time to give us such a fabulous rating.On behalf of the entire team, I want to thank you for sharing such encouraging feedback about Ibis Bengaluru Hebbal.We are extremely happy to know you enjoyed our facilities and had a great experience with us.Thank you again for choosing us and we hope to create more memories when your travels bring you back to Bangalore.Sincerely,Irfan KHATRYGeneral Manager
Dear Thyagarajan,Greetings from Ibis Bengaluru Hebbal!First of all, thank you for choosing to stay with us. Thank you for sparing your valuable time to share such a kind review on your experience with us. We are delighted to know that you had a memorable experience and you were impressed with the thoughtful service extended by our dynamic team members.We are proud to have an ambassador in you and look forward to welcoming you back.Sincerely,
8/10 Good
sachin
Business traveller
31 Oct 2023
Liked: Cleanliness, staff & service
Rooms are too small compare to pricing. WC and bathroom are like tried to accommodate forcefully
sachin
Stayed 5 nights in Oct 2023
Response from Irfan KHATRY on 3 Nov 2023
Dear Sachin,Greetings from Ibis Bengaluru Hebbal!I sincerely apologize for the inconvenience caused during your recent visit. I have personally shared your concerns with the respective teams for them to review and make necessary alterations. This is definitely a training point and will be addressed by imparting training to the associates.Although it can't make up for your poor experience but we are always looking for ways to better our service, and your feedback is an invaluable part of that process.Please give us another opportunity to serve you and to change your opinion about the hotel.
Standard good IBIS property….staff seemed under trained & raw, barring that would recommend
Atul
Stayed 1 night in Oct 2023
Response from Irfan KHATRY on 19 Oct 2023
Dear Atul,Greetings from Ibis Bengaluru Hebbal!Thank you for sharing your concern with us. I regret to hear your experience with us. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We have taken feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future.Hope you can treat it as an isolated incident and give us another opportunity to serve you better. Looking forward to seeing you again.
Dear Carlos, Thank you for the great review of our hotel! We thank you for choosing to stay with us during your recent visit to Bengaluru. Feedbacks such as your, motivate our staffs to go that extra mile and make sure we provide service from heart. We look forward to welcome you back soon
Dear Ange,We very much appreciate your comments regarding your stay at the Ibis Bengaluru Hebbal. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Found the restaurant conducive to good business meeting venue. While big screen TVs were on the sound was off. This aided for great conversation.
Great location for my meetings.
George
Stayed 1 night in Dec 2022
Response from Irfan KHATRY on 10 Nov 2023
Dear George,We very much appreciate your comments regarding your stay at the Ibis Bengaluru Hebbal. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Irfan KHATRYGeneral Manager
The quality of this hotel is totally very good, but the surrounding area is a bit
noisy.
Yu
Stayed 4 nights in Sep 2023
Response from Irfan KHATRY on 9 Oct 2023
Dear Yu,We very much appreciate your comments regarding your stay at the Ibis Bengaluru Hebbal. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Response from Irfan KHATRY, General Manager on 22 Feb 2023
Dear Guest, Thank you for the great review of our hotel! We are glad that you had a great experience and hope to see you again very soon. Service to the point without any frills is what we are best known for and I am delighted to know we have been able to provide you with an experience as per your expectation.
Hotel bem localizado, pertinho do Palácio de Bangalore, do palácio do governo e do principal parque da cidade (não lembro o nome).
Comida muito boa e o atendimento super eficiente e simpático.
O espresso do bar da recepção é incrível!!
Gustavo R
Stayed 4 nights in Sep 2022
Response from Irfan KHATRY on 11 Oct 2022
Prezado Gostei, É um prazer tê-lo hospedado conosco no Ibis Bengaluru Hebbal. Agradeço o seu valioso tempo em postar um comentário sobre sua estadia recente. Temos o prazer de saber que você teve uma estadia maravilhosa conosco e gostou do ambiente, da comida e da sensação geral do hotel. Agradecemos novamente por compartilhar sua experiência e esperamos que sua próxima visita seja tão agradável quanto a anterior.