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Reviews of Treehouse Silken Sands Hotel

3.5 out of 5
Treehouse Silken Sands Hotel
Adsurlim, Near Dando Football Ground, Benaulim

Reviews

7.8

Good

Rating 10 - Excellent. 6 out of 13 reviews" "
Rating 8 - Good. 3 out of 13 reviews" "
Rating 6 - Okay. 2 out of 13 reviews" "
Rating 4 - Poor. 1 out of 13 reviews" "
Rating 2 - Terrible. 1 out of 13 reviews" "

7.8/10

Cleanliness

8.8/10

Staff & service

4.0/10

Amenities

7.4/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

Margaret

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Avoid at all costs stained sheets, grubby towels, dirty floors, no fridge, no safe, far from Benaulim beach with no taxis nearby
Stayed 5 nights in Feb 2023

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, property conditions & facilities
Hotel was fine - rather basic but room was bright & quite spacious with a huge terrace. Swimming pool didn’t seem very clean. Breakfast was ok - more geared to Indian clientele but staff really lovely & eager to please. Location a bit far from beach & shops but nice & quiet. Overall we enjoyed our short stay.
Stayed 3 nights in Feb 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
A very basic rather tired hotel. All that aside the hotel staff were all fantastic and the sheets and towels were always very clean and the bed was comfortable.
Stayed 14 nights in Jan 2019

6/10 Okay

Verified traveller

Average stay
Stay was pretty good
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food is not good. Hotel, room and cleanliness is good.
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
positive: - very friendly staff - large room - lot's of parking space - (local) breakfast with fresh fruit - swimming pool negative: - little bit too far from beach - hot water too difficullt to switch on
Stayed 2 nights in Dec 2018

8/10 Good

Mohit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you Treehouse Silken Sands Hotel
We had a wonderful stay at the Treehouse Silken Sands Hotel. Very friendly staff, comfortable & clean rooms and well prepared tasty food. It was a wonderful 8 days spent there and well worth it. We were a bit apprehensive at first due to the location of the hotel behind a football ground. But all that was laid to rest by smiling, courteous & ever willing staff. We wish to thank Asif at the front & his lady colleague and the very friendly and competent chef Bhim Singh. Thank you for making our stay a memorable one. We will surely be back!
Stayed 8 nights in Nov 2018

10/10 Excellent

Verified traveller

It was an excellent stay. The breakfast is very good. The manager is very friendly and kind. Overall a very good stay.
Stayed 4 nights in Nov 2018

4/10 Poor

Rex, Goa

Disliked: Cleanliness, property conditions & facilities
Cockroaches
Two reasons why I did not like this place: 1: found two lil roaches, one behind the headboard and the other behind the table next to the bed. 2: I had booked rooms for two nights (paid in advance) however, I had to checkout soon after the first night. When I requested a refund, I was denied that. I also got to hear a lame reason, which Is, they will not be able to refund one nights stay because they had given me a deal. Which was absolutely crap. Some staff was good; they spoke well; but overall management was crap.
Stayed 2 nights in Aug 2018

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
Had a great stay. Hotel staff were very friendly and accommodating. The rooms were large and comfortable as well. Great value for price
Stayed 4 nights in Jun 2018

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value for money
Treehouse has the loveliest, most helpful staff and is a very well maintained property. We had been on the road for some days and it made us very happy to be at the Treehouse with its clean rooms and supportive staff.
Stayed 1 night in Dec 2017
Response from Hotel Manager on 19 Jan 2018
Dear Guest, Greetings of the day!!! Thank you for the really valuable feedback and update about our Hotel on the website. It is indeed a pleasure to hear words of praise for the stay, facilities, staff, food and service and they are delighted to hear your words of praise & suggestions. We thank you for such a detailed feedback about your excellent experience with us for everyone to see. To sum it up feedback like this really puts a smile on the face of our colleagues and also motivates them to do it more energetically. We hope we will have an opportunity to serve you again.

10/10 Excellent

Dziyana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel for India
We are really happy about our staying in this hotel. It is very quite, calm, clean. Staff is very very friendly, cookery team is perfect, especially Mr.Bhim Singh, he cooks absolutely delicios food (European dishes also). One proposal is to vary (diverse) breakfasts. The bed is huge with high-quality matress and bedclothes, bathroom fitment is new and clean. We liked coffee-set and complimentary drinking water. One disadvantage is too noisy A/C. In general it looks like 4 star hotel, we are satisfied.
Stayed 5 nights in Nov 2017
Response from Hotel Manager on 19 Jan 2018
Dear Guest, Greetings of the day!!! Thank you for the really valuable feedback and update about our Hotel on the website. It is indeed a pleasure to hear words of praise for the stay, facilities, staff, food and service and they are delighted to hear your words of praise & suggestions. We thank you for such a detailed feedback about your excellent experience with us for everyone to see. To sum it up feedback like this really puts a smile on the face of our colleagues and also motivates them to do it more energetically. We hope we will have an opportunity to serve you again.