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Reviews of Seasense Boutique Hotel & Spa

5 out of 5
Seasense Boutique Hotel & Spa
Coastal Road, Belle Mare

Reviews

8.8

Excellent

Rating 10 - Excellent. 35 out of 61 reviews" "
Rating 8 - Good. 19 out of 61 reviews" "
Rating 6 - Okay. 5 out of 61 reviews" "
Rating 4 - Poor. 0 out of 61 reviews" "
Rating 2 - Terrible. 2 out of 61 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel, decent food options from half board package
Stayed 3 nights in Dec 2023
Response from The Management on 1 Jan 2024
Hello Jonathan, thank you for choosing our hotel and for taking the time to review your stay. Your feedback is important to us and we are more than happy to know that you had a great time at Seasense Boutique Hotel. We look forward to welcoming and serving you soon again.Thank you and best regards

10/10 Excellent

Shayne

Stayed 2 nights in Jul 2023
Response from The Management on 24 Aug 2023
Hello Shayna, and thank you so much for taking the time to review your stay at our hotel. Your feedback is very valuable to us and we are more than happy to know that you had an excellent time at Seasense Boutique Hotel. We will definitely convey your good words to the whole team, and it was equally a pleasure to have you amongst us for these few days. We look forward to welcoming and serving you soon again.Thank you and best regards

8/10 Good

EFRAIM

Stayed 5 nights in Jun 2022
Response from The Management on 8 Jul 2022
Hello and thank you for taking the time to review your stay at our property. We value your feedback. We are happy that you had a nice time at Seasense Boutique Hotel & Spa and we hope to have another opportunity to welcoming you again. Thank you and best regard, The Management

10/10 Excellent

sajjad

Stayed 7 nights in Jun 2022

8/10 Good

David

Stayed 9 nights in Oct 2021

10/10 Excellent

Richard, Mauritius

Travelled with partner, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
The staff and general service levels were superb. Nothing was too much trouble. It's situated on a nice beach with a good sea swimming area. The rooms were clean and modern. Highly recommended.
Stayed 2 nights in Sep 2020

10/10 Excellent

Nozimkhon

Stayed 10 nights in Mar 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff was very friendly and not over the top so you feel very comfortable. We stayed in the Royal Sea suite and the private pool is definitely a wonderful luxury. You are also on the edge of the resort so you get more privacy. Food was great, they accommodate dietary requirements ... nothing to fault. And did I mention the view is just stunning?
Stayed 4 nights in Mar 2020

8/10 Good

Sami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome experience. Everything about this hotel is amazing. Only wish I stayed longer !
Stayed 2 nights in Dec 2019

10/10 Excellent

Carol, Ghana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and well kept , the staff are so welcoming and obliging every guest is treat like a v.i.p I have never stayed anywhere that has given such a personal service as they do . I haven’t enough words to praise Seasense hotel the place and staff are simply amazing . I strongly recommend it ...
Stayed 9 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perhaps the most beautiful and comfortable room we’ve ever had in many years if travel. Staff very friendly, but suggest a handout that repeats the large amount of info given on the welcome tour. We missed the dinner dress code and were confused about dining arrangements in general.
Stayed 5 nights in Sep 2019

8/10 Good

ANTHONY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fabulous
Stayed 2 nights in Aug 2019

10/10 Excellent

Hiroko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best honeymoon ever!!
The hotel was absolutely stunning and I literally had the best holiday in my life :) The food was amazing and very reasonably priced and the customer service is just phenomenal. This is what t means to be customer centric!! They offer whatever the customers ask for (additional towels, bottle of water) and they go out of their way to make sure we were comfortable. We were staying at another 5-star hotel before coming to Seasense but the quality of the food, the staff, the rooms and the beach was just miles away. I would love to stay at this hotel again!!
Stayed 5 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and well laid not but could do with better separation between Smokers and Diners in the evening.
Stayed 6 nights in Mar 2019

10/10 Excellent

mikael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel stay review
Baby moon/ honeymoon, great place for a couple
Stayed 2 nights in Feb 2019

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sunset views from the heated pool.
Superb hotel.Adults only therefore quiet and relaxed.Infinity heated pool with stunning sea views a definite X plus factor.Service 10/10.Room 10/10. Food trendy and good -perhaps lacking a tad on the ethnic creole flavors.Beach outstanding,clean and extensive. Only two questions to ask: 1) Did you enjoy and 2) Would you go back.Yes and Yes.
Stayed 7 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything outstanding
Beautiful hotel, great staff and wonderful location
Stayed 2 nights in Feb 2019

8/10 Good

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sort out your payment system Seascape!
Overall hotel and service great. Good also good. Lack of information in rooms about hotel facilities and how meal packages work - this would have been very useful. On last night we settled Bill and paid for any additional purchases by cash. Late night phone call followed by knock on door to check our payment receipts- felt like we had been trying to leave without paying when we had paid cash on every purchase. Left us with bad feeling and I did mention this on the in room review form but no apology as yet!
Stayed 4 nights in Jan 2019

6/10 Okay

Stefan

Liked: Cleanliness, property conditions & facilities, room comfort
Probably better elsewhere in the area
Don’t have sea view from room despite being assured of it. Arrival service not great at all.
Stayed 7 nights in Dec 2018

10/10 Excellent

Kelsey, Edmonton, Alberta, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Seasense exceeded my expectations. The staff were incredible from start to finish and were there for whatever you needed. The room was clean and comfortable. The ocean views were incredible. The food was really good. The only recoendations I could make are to have more vegetarian options for the menu. Other than that.. I can’t wait to return!
Stayed 3 nights in Oct 2018
Response from Communication Team on 19 Nov 2018
Dear Valued Guest, Thank you for sharing your excellent review with us. We are pleased to read that we went beyond your expectations. It is a pleasure to read that you appreciated the room, the ocean view and the food. We have taken good note of your comment for the vegetarian food. Thank you for choosing us. It will be a pleasure welcoming you back. Best Regards, Seasense Boutique Hotel Team

8/10 Good

Mohit, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely personable new hotel
Newly opened 4 days before our arrival so a few snagging issues like not all rooms had luggage racks or coffee machines. Also our window was not locking but they moved us into a different room relatively quickly. All the staff try very hard to provide great customer service and were most helpful whenever we needed anything. We decided to upgrade our room in celebration of our wedding anniversary and Jason did a wonderful job helping us get a poolside suite and making it a most memorable stay. We really enjoyed the food too, there’s a fairly wide selection for dinner and adventurous dishes. Absolutely loved their foie gras soup, best soup I have ever had and their Mauritian mains were all very tasty! And my husband was particularly excited they had premier football channel! We thoroughly enjoyed our stay and felt sad to leave. Special thanks to Jason and all the staff for making it a fantastic stay. Further thanks for the attentative dinner service from Ajay and a tall guy (sorry I didn’t catch your name but you served me the coconut surprise and said I was the first to order it!)
Stayed 2 nights in Sep 2018
Response from Communication Team on 16 Oct 2018
Dear Valued Guest, Thank you for nice review. We are happy to read you had a 'fantastic stay' at the hotel for your wedding anniversary. We are glad that you appreciated the dedication of our staffs who contributes in making you stay a personalised and unique one. We are pleased to read that you enjoyed the meals. Thank you for making the right choice for your holidays. It will be a real pleasure welcoming you back. Best regards, Seasense Boutique Hotel Team

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant staff make up for the problems
We were one of the couples affected by the various issues which forced the hotel to relocate us at Lux Belle Mare for our first night. We were upgraded to half-board for that night and received a complimentary lunch the next day at the SeaSense. And may I record our thanks for these gestures. However, may I now point out that the staff were absolutely brilliant - they did everything possible to make sure the guests could see they were doing their utmost to overcome all the hotel's teething issues. We only lasted one night in room 102, before it started flooding, so we were moved to 107. On our day of departure, we had both water and electrical problems in room 107, but again, the staffs' responses to these problems do not deserve any criticisms. Apart from all that, if these things hadn't happened, what's our opinion of the SeaSense? In time, it should be a very very good Boutique Hotel - somewhere between 4* and 5*. The buffet breakfast was very good and sufficient and included a hot cooked eggs dish of your choice. Most luxurious rooms are a stone's throw from the sea and little sandy beach. Beach loungers and thatched shading are provided as is waiter service. A much better stretch of beach is a couple of headlands away in the direction of Palmar - when we went it was completely deserted. But I cannot overstate how well the staff attend to their guests.
Stayed 3 nights in Sep 2018
Response from Communication Team on 16 Oct 2018
Dear Valued Guest, Thank you for your nice review. We are happy to read that you appreciated your stay despite the relocation. We are glad that you appreciated the buffet breakfast, the room and the dedication of our staff to make your stay a pleasant one. We truly hope to have the opportunity to welcome you back. Best regards, Seasense Boutique Hotel Team

8/10 Good

Ravi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Some issues overridden by gr8 staff and setting
Arrived two days after the hotel opened so naturally there were teething issues, that holds back a perfect rating. In addition some things weren't ready to go (limited water sports whilst equipment arrived/limited spa availability as work was completing) However, the setting is beautiful and rooms open up directly to the beach. The staff were fantastic and helpful when things went wrong. Day by day we saw the changes in decor etc which was lovely. The food was very tasty. Would love to come back in a month or so as I imagine it will be great with the team there. Special mention to Jason and Satish who were very helpful.
Stayed 4 nights in Sep 2018
Response from Communication Team on 16 Oct 2018
Dear Valued Guest, Thank you for great review. We are happy to read that you had a pleasant stay. We are glad that you appreciated the dedication of our staff, the environment, the rooms and our services. Thank you for choosing us for your holidays. We hope to have the occasion to welcome you back. Best regards, Seasense Boutique Hotel Team

10/10 Excellent

Carsten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2022

6/10 Okay

Kevin

Stayed 8 nights in Jun 2022

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2022
Response from The Management on 17 May 2022
Hello Joel, and thank you for taking the time to review your stay. We are happy that you had a great time at Seasense Boutique Hotel and thank you for the rating. We hope to have another opportunity to welcoming you again. Thank you and best regards

10/10 Excellent

Helene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kæmpe anbefaling!
Fantastisk ophold hvor billederne levede op til alt - og mere til! Service niveauet var sublimt og der var vitterligt ikke en finger at sætte på noget.
Stayed 10 nights in Mar 2022
Response from The Management on 25 Apr 2022
Hej Helene, og tak fordi du tog dig tid til at anmelde dit ophold. Din feedback er vigtig for os. Vi er glade for, at du havde et godt ophold på resporten, og vi vil viderebringe dine gode ord til hele holdet. Vi håber at få endnu en mulighed for at byde dig velkommen igen. Tak og med venlig hilsen Ledelsen

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Romantik pur
Eine sehr gelungene und ruhige Anlage- übersichtlich. Sehr freundliches und zuvorkommendes Personal. Großes Frühstücksbüfett und Abendessen sehr aufwendig. Wer Abendessen mit bucht muss sich mit einfacheren Essen abfinden. Jederzeit kann ein Upgrade genommen werden. Preise sind sehr sportlich, vor allem für Aktivitäten und Spa. Sich unbedingt nach Alternativen umschauen.
Stayed 7 nights in Jan 2022

8/10 Good

Marlene

Liked: Staff & service, property conditions & facilities
Bel établissement et belle plage. Personnel serviable et sympathique. Bon Petit déjeuner par contre les repas du soir n’étaient pas à notre convenance.
Stayed 6 nights in Dec 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Mar 2020

10/10 Excellent

MARIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Tout est très bien si ce n’est le staff qui n’est pas toujours très aimable.
Stayed 2 nights in Sep 2019

10/10 Excellent

Angela, Süß

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schönstes Hotel an der Ostküste mit hervorragenden Personal, dass einem alle wünsche erfüllt
Stayed 15 nights in Aug 2019

8/10 Good

Lena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Snarare 4-stjärnigt
Ett mysigt boutiquehotel. Det mesta var väldigt bra, men eftersom detta skulle vara 5-stjärnigt har jag lite synpunkter. Det var verkligen beroende på vilken personal man mötte om man fick bra service eller inte. Då vi kom möttes vi av en otrevlig kvinna som varken sa hej, välkommen eller såg till att någon tog hand om våra väskor. Sedan visades vi gudskelov runt av en annan mycket glad och trevlig kvinna och så fortsatte det. Första kvällen vid middagen var outstanding medan personalen en annan kväll glömde allt, kom med drinken till förrätten och vinet till desserten och till och med storgrälade med höga röster precis bredvid oss. Det blev ingen lugn och trevlig middag. Det var stopp i avloppet och luktade unket. En kväll fungerade inte air condition. Inte ett 5-stjärnigt hotell som jag är van vid.
Stayed 4 nights in Apr 2019

10/10 Excellent

Doris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All in all: fantastic!
The resort is beautifully located in a what seems like a private lagune at a stunning beach, good for long walks or runs. As it is on the more laid back east coast you can find it sometimes windy, so it is luckily never extremely hot. The place exceeded my expectations based on the pictures and impressions I got from the hotel webpage. Upon my arrival I was already expected, got a warm welcome from the front desk staff, and also the magament was there to say hello. Right after the immidiate quick + personalized check-in I got all necessary information, was shown the resort on the way to my room. Also the check-out was very convenient and easy and I could get a late check-out. Troughout my stay (10 days) I could experience a staff who really cares about their guests, from housekeeping, restaurant + bar service, front office to the management. Always someone ready to help and serve ones wishes/needs. The front desk was very helpful in planning /organizing some island tours for me. It also was arranged that I could stay one night on the not less stunning Chalets Chamarel (spectacular view). One gets all 5 Star Hotel amenities, such as daily essentials, complimentary Wi-fi, gym, bikes, local live music at dinner; I also want to mention the outstanding menu and lovely presentation of the food. Although, it would be nice to have some vegetarian options, which you certainly get upon request. It was easy to enjoy holidays. Thanks for a memorable experience!
Stayed 9 nights in Feb 2019

10/10 Excellent

Eugen, Kulmbach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gut gefallen hat uns der Service der Mitarbeiter, sowie die Qualität und Geschmack der Speisen am Abend. Es ist eine schöne Anlage an einem der schönsten Strände.
Stayed 7 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing luxurious hotel on the beach.
The rooms were great, with view of the ocean from the balcony. It feels very private, like you're the only ones on the island. The employees remember you and are very friendly.
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 4 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastiskt hotell på vacker strand.
Underbar resort med hög ambitionsnivå på fantastisk vacker strand. Vi letade länge efter rätt hotell och blev väldigt nöjda med vårt val. Hotellet är litet, personligt och en plats att verkligen ta det lugnt på. I och med att hela hotellet är nyrenoverat är det en fräsch och modern känsla över hela anläggningen. Tänk på att det är en resort och att det förutom kringliggande hotell är begränsat med andra resturanger och liknande. Rekommenderar detta hotell varmt.
Stayed 10 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bel hôtel pour se ressourcer dans un beau cadre. Le personnel est souriant, discret et serviable. A recommander
Stayed 5 nights in Dec 2018

10/10 Excellent

Heinz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wunderbarer Aufenthalt
Sehr schönes Hotel. Aufmerksames und zuvorgekommendes Personal, Gute Infrastruktur, schöne Zimmer, zweckmässig und geschmackvoll eingerichtet. Schöner sauberer Strand. Sehr gutes Essen. Ein rundum schöner Aufenthalt.
Stayed 1 night in Jan 2019
Response from Seasense Boutique Hotel Team on 10 Jan 2019
Dear Valued Guest, Thank you for sharing your holiday experience with us. We are pleased to read that you appreciated our services and friendly staff. We hope to welcome you back. Best Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom!
Hotel novo, confortável e com estilo de praia de bom gosto. Comida de qualidade e com cardápio variado. Há opção de serviço com all inclusive, meia pensão ou só café da manhã. O all inclusive não inclui todos os pratos do cardápio. Fiquei no regime de meia pensão (café da manhã e jantar). Os pratos são bons e saborosos. As bebidas são caras e pagas à parte, assim como os lanches disponíveis. Funcionários gentis e educados, sempre querendo agradar. A praia é muito bonita, com água com vários tons de azul. O hotel não localiza-se na melhor parte da praia, que fica na minha opinião, cerca de 1km de caminhada para o lado esquerdo. Ali sim, uma paisagem de recife de corais, piscinas naturais e água cristalina de encher os olhos!
Stayed 8 nights in Dec 2018
Response from Seasense Boutique Hotel Team on 10 Jan 2019
Dear Valued Guest, We are happy to learn that you enjoyed your stay at our hotel. We are also glad that you were pleased from our services and food. We look forward to welcoming you back. Best Regards

10/10 Excellent

Heinz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super
Sehr schönes Hotel. Aufmerksames Personal, gepflegte Anlage, gutes Essen. Rundum gelungener Hotelbesuch
Stayed 1 night in Jan 2019
Response from Seasense Boutique Hotel Team on 10 Jan 2019
Dear Valued Guest, Thank you for your excellent review and are happy you enjoyed our facilities and services. Looking forward to welcoming you once again at our hotel. Best Regards,

10/10 Excellent

Julia, Hamburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es ist ein wunderschönes neu und modern eingerichtetes Hotel mit einem schönen kleinen Strandabschnitt voller Palmen Das Team ist sehr aufmerksam und außerordentlich freundlich. Wir hatten eine wunderschöne Suite mit Blick aufs Meer. Die Stimmung der Gäste war sehr entspannend. Wir können das Hotel weiterempfehlen
Stayed 5 nights in Dec 2018
Response from Seasense Boutique Hotel Team on 10 Jan 2019
Dear Julia, We are very happy to read about your wonderful stay at our hotel. We are also happy to read that you enjoyed our services and the relaxing atmosphere. Looking forward to your return. Best Regards

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Great relaxation
Beautiful newly restored resort. Friendly staff but some hiccups with service and food. There is nothing really to do in the immediate surroundings, but Mauritius has lots to offer if you invest in driving 1/2 to 1 hour away.
Stayed 6 nights in Dec 2018
Response from Seasense Boutique Hotel Team on 10 Jan 2019
Dear Guest, Thank you for a great review. We are happy to read that you enjoyed our facilities, we will take your comments in consideration as we are always looking to perfect our services. Looking forward to you return. Best Regards

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top Place!
Stayed 10 nights in Dec 2018
Response from Seasense Boutique Hotel Team on 10 Jan 2019
Dear Guest, Thanks for your great review. Looking forward to welcoming you back at our hotel. Best Regards

10/10 Excellent

SERENA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Struttura moderna e curata: tappa finale del nostro tour dell'isola, ideale per rilassarsi. Ci hanno accolto con calore e professionalità, personale sempre attento e gentile. Camera e bagno spaziosi, puliti e confortevoli. Colazione super: ampia scelta di dolce e salato. Abbiamo apprezzato molto anche le cene. Spiaggia tranquilla e perfetta per lunghe passeggiate (sempre con le scarpette). Bella anche la piscina con vista sul mare! Ci tornerei sicuramente!
Stayed 2 nights in Nov 2018

2/10 Terrible

YK

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
nice beach, nice room, but one night no electricity and no water ,so we cannot take shower. And the most important thing are they are not honest! They try to charge us in different way, they send us the bill before check out, it said we order coconut in the bar that we never visit , it said we took the chocolate from mini bar which we never take. then we explained to the reception and settled. When I back to home for a few weeks later, we received bank statement, the hotel charge our room rate again, but we paid to expedia already! Then I report to expedia, expedia said the hotel didn't reply them.Really? it's over one month still no reply?! Now I hope expedia /hotel can refund to me if they are wrongly charge instead of stealing customer's money from credit card. otherwise , if ppl want to stay at this hotel should think before u stay, DOUBLE charge! i m not the only one
Stayed 3 nights in Oct 2018