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Reviews of Sleep Inn & Suites Orlando International Airport

2.5 out of 5
Sleep Inn & Suites Orlando International Airport
1700 Mccoy Rd, Orlando, FL

Reviews

7.8

Good

Rating 10 - Excellent. 384 out of 1001 reviews" "
Rating 8 - Good. 307 out of 1001 reviews" "
Rating 6 - Okay. 155 out of 1001 reviews" "
Rating 4 - Poor. 87 out of 1001 reviews" "
Rating 2 - Terrible. 68 out of 1001 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Janice

Travelled with family
Liked: Cleanliness, staff & service
Staff was friendly but property needs an upgrade
Stayed 1 night in May 2024
Response from Carson S. on 24 May 2024
Dear Janice,Thank you for taking the time to review your stay with us. We appreciate your feedback and will be using your response to ensure quality guest satisfaction in the future. We look forward to hosting you again!

8/10 Good

alan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was ideal for my off site car rental
Stayed 1 night in May 2024
Response from Carson S. on 22 May 2024
Dear Alan,Thank you for taking the time to review your stay with us. We appreciate your feedback and look forward to hosting you again in the future

10/10 Excellent

Vilma

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and the room was comfortable and clean
Stayed 1 night in May 2024
Response from Carson S. on 22 May 2024
Dear Vilma,Thank you for taking the time to review your stay with us. We appreciate your feedback and look forward to hosting you again in the future

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent stay! I will come back👍
Stayed 3 nights in May 2024
Response from Carson S. on 22 May 2024
Dear Victor,Thank you for taking the time to review your stay with us. We appreciate your feedback and look forward to hosting you again in the future

10/10 Excellent

Chhay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 2 nights in May 2024
Response from Carson S. on 22 May 2024
Dear Chhay,Thank you for taking the time to review your stay with us. We appreciate your feedback and look forward to hosting you again in the future

6/10 Okay

Ashante

Liked: Staff & service
Stayed 1 night in May 2024
Response from Carson S. on 14 May 2024
Dear Ashante,Thank you for taking the time to review your stay with us. We appreciate your feedback and look forward to hosting you again in the future.

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from Carson S. on 13 May 2024
Dear Joseph,Thank you for taking the time to review your stay with us. We appreciate your feedback and look forward to hosting you again in the future.

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge clean room. Attentive staff
Stayed 1 night in May 2024
Response from Carson S. on 13 May 2024
Dear Joseph,Thank you for taking the time to review your stay with us. We appreciate your feedback and look forward to hosting you again in the future.

10/10 Excellent

Chhay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place to stay
Stayed 1 night in May 2024
Response from Carson S. on 8 May 2024
Dear Chhay,Thank you for taking the time to review your stay with us. We appreciate your feedback and look forward to hosting you again in the future.

8/10 Good

venancio

ok
Stayed 1 night in May 2024
Response from Carson S. on 8 May 2024
Dear Venancio,Thank you for taking the time to review your stay with us. We appreciate your feedback and look forward to hosting you again in the future.

10/10 Excellent

jose

Travelled with family
Liked: Cleanliness, staff & service, amenities
Rooms were clean hall a littledirty
Stayed 1 night in May 2024
Response from Carson S. on 6 May 2024
Dear Jose,Thank you for taking the time to review your stay with us. We appreciate your feedback and look forward to hosting you again in the future.

2/10 Terrible

Robyn

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024
Response from Carson S. on 6 May 2024
Dear Robyn,Thank you for taking the time to review your stay with us. On behalf of the entire staff, I would like to apologize for failing to exceed your expectations and will be using your response to ensure quality guest satisfaction in the future.

4/10 Poor

Anita

Stayed 1 night in Apr 2024
Response from Carson S. on 22 May 2024
Dear Anita,Thank you for taking the time to review your stay with us. On behalf of the entire staff, I would like to apologize for failing to exceed your expectations. We will be using your response to ensure quality guest satisfaction in the future.

10/10 Excellent

Zaherul

Stayed 1 night in Apr 2024
Response from Carson S. on 22 May 2024
Dear Zaherul,Thank you for taking the time to review your stay with us. We appreciate your feedback and look forward to hosting you again in the future.

10/10 Excellent

Paula

Stayed 1 night in Jan 2024
Response from Carson S. on 13 May 2024
Dear Paula,Thank you for taking the time to review your stay with us. We appreciate your feedback and look forward to hosting you again in the future.

10/10 Excellent

wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2024
Response from Carson S. on 23 Apr 2024
Dear Wendy,Thank you for taking the time to review your stay with us. We appreciate your feedback and look forward to hosting you again in the future.

8/10 Good

Marc

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to food choices.
Stayed 2 nights in Apr 2024
Response from Carson S. on 22 Apr 2024
Dear Marc,Thank you for taking the time to review your stay with us. We appreciate your feedback and look forward to hosting you again in the future.

8/10 Good

Shane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Carson S. on 22 Apr 2024
Dear Shane,Thank you for taking the time to review your stay with us. We appreciate your feedback and look forward to hosting you again in the future.

6/10 Okay

Cody

Travelled with family
Disliked: Staff & service
Slow very slow checking in just be prepared to wait. Not the best area
Stayed 1 night in Apr 2024
Response from Carson S. on 22 Apr 2024
Dear Cody,Thank you for taking the time to review your stay with us. On behalf of the entire staff, I would like to apologize for failing to exceed your expectations. We will be using your response to ensure quality guest satisfaction in the future

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
liked convenience to airport and the handy breakfast
Stayed 1 night in Mar 2024
Response from Carson S. on 12 Apr 2024
Dear Ronald,Thank you for taking the time to review your stay with us. We appreciate your feedback and look forward to hosting you again in the future.

10/10 Excellent

Yasmin, plattekill

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was an amazing hotel with free breakfast a clean pool and totally spotless. I will be back again. Loved this hotel.
Stayed 5 nights in Apr 2024
Response from Carson S. on 11 Apr 2024
Dear Yasmin,Thank you for taking the time to review your stay with us. We appreciate your feedback and look forward to hosting you again in the future.

10/10 Excellent

Francisco

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great
Stayed 1 night in Apr 2024
Response from Carson S. on 8 Apr 2024
Dear Francisco,Thank you for taking the time to review your stay with us. We appreciate your feedback and look forward to hosting you again in the future.

8/10 Good

Cathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the breakfast.
Stayed 1 night in Apr 2024
Response from Carson S. on 8 Apr 2024
Dear Cathy,Thank you for taking the time to review your stay with us. We appreciate your feedback and look forward to hosting you again in the future.

2/10 Terrible

Catherine

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I left 3 hrs after checking in bedbugs were crawling all over I had bites all over my body. I placed a couple of them in a cup and left them at the front desk with concierge. My daughter was so upset she called them and they said they reimbursed Expedia and I should get my money from them. My 8 months old grandchild ended up in the ER…
Stayed 1 night in Apr 2024
Response from Carson S. on 8 Apr 2024
Dear Catherine,Thank you for taking the time to review your stay with us. On behalf of the entire staff, I would like to apologize for what you experienced at the property and we appreciate your feedback. We will be using your response to ensure quality guest satisfaction in the future.

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Carson S. on 2 Apr 2024
Dear Douglas,Thank you for taking the time to review your stay with us. We appreciate your feedback and look forward to hosting you again in the future.

6/10 Okay

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was easy. Linens were clean. The couch needed a good cleaning. Overall nice stay
Stayed 1 night in Mar 2024
Response from Carson S. on 2 Apr 2024
Dear Stephanie,Thank you for taking the time to review your stay with us. We appreciate your feedback and look forward to hosting you again in the future.

8/10 Good

Jin

It was good for 1 night sleep.
Stayed 1 night in Mar 2024
Response from Carson S. on 2 Apr 2024
Dear Jin,Thank you for taking the time to review your stay with us. We appreciate your feedback and look forward to hosting you again in the future.

6/10 Okay

Dawn

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property and hotel are well used and it shows. There was a moldy, mildewy smell to the facility.
Stayed 1 night in Mar 2024
Response from Carson S. on 29 Mar 2024
Dear Dawn,Thank you for taking the time to review your stay with us. On behalf of the entire staff, I would like to apologize for failing to exceed your expectations in regard to your stay. We appreciate your feedback and will be using your response to ensure quality guest satisfaction in the future.

10/10 Excellent

Stephen, Ocala

Liked: Cleanliness, staff & service, property conditions & facilities
Close to airport
Stayed 1 night in Mar 2024
Response from Carson S. on 26 Mar 2024
Dear Stephen,Thank you for taking the time to review your stay with us. We appreciate your feedback and look forward to hosting you again in the future.

6/10 Okay

Daniel

Travelled with family and small children
The staff was super nice and helpful, even when we got there at 1am, the gentleman at the desk at night was great. The room was OK. We couldn’t get comfortable in the beds, but I don’t think anything is wrong with the beds it could be us. Breakfast items were great.
Stayed 4 nights in Mar 2024
Response from Carson S. on 22 Mar 2024
Dear Daniel,Thank you for taking the time to review your stay with us. We appreciate your feedback and look forward to hosting you again in the future.

8/10 Good

Ana

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy to get to and close to the airport. The room was clean amd comfortable. Only spent one now
Stayed 1 night in Mar 2024
Response from Carson S. on 19 Mar 2024
Dear Ana,Thank you for taking the time to review your stay with us. We appreciate your feedback and look forward to hosting you again in the future.

4/10 Poor

Sandra, Malabar

Travelled with partner
Disliked: Amenities, property conditions & facilities
Several lightbulbs in the room were out making for a dark room and low light bathroom. The safe didn’t work and was told that none of them do anymore. The “advertised” breakfast was lame. Pretty sad for $200.
Stayed 1 night in Mar 2024
Response from Carson S. on 11 Mar 2024
Dear Sandra,Thank you for taking the time to review your stay with us. On behalf of the entire staff, I would like to apologize for failing to exceed your expectations in regard to your stay with us. We will be using your response to ensure quality guest satisfaction in the future.

2/10 Terrible

Monique

Travelled with family
This was a huge disappointment. The walls were paper thin and we listened all night to the people next door. Now the hotel was less than full and yet we were put side by side with the love couples. Happy for them but not pleasant for us. Would never stay here again. After screaming and moaning and more screaming it was a big disaster, we needed to be up at 4 a,m. Terrible
Stayed 1 night in Mar 2024
Response from Carson S. on 11 Mar 2024
Dear Monique,Thank you for taking the time to review your stay with us. On behalf of the entire staff, I would like to apologize for failing to exceed your expectations in regard to your stay with us. We will be using your response to ensure quality guest satisfaction in the future.

8/10 Good

James

Stayed 1 night in Mar 2024
Response from Carson S. on 2 Apr 2024
Dear James,Thank you for taking the time to review your stay with us. We appreciate your feedback and look forward to hosting you again in the future.

6/10 Okay

Scott

Travelled with partner
Room was musty smelling, property was old and run down.
Stayed 1 night in Mar 2024
Response from Carson S. on 11 Mar 2024
Dear Scott,Thank you for taking the time to review your stay with us. On behalf of the entire staff, I would like to apologize for failing to exceed your expectations in regard to your stay with us. We will be using your response to ensure quality guest satisfaction in the future.

10/10 Excellent

Marilu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service
Stayed 1 night in Mar 2024
Response from Carson S. on 11 Mar 2024
Dear Marilu,Thank you for taking the time to review your stay with us. We appreciate your feedback and look forward to hosting you again in the future.

8/10 Good

Martina

Liked: Cleanliness, staff & service
Stayed 4 nights in Feb 2024
Response from Carson S. on 5 Mar 2024
Dear Martina,Thank you for taking the time to review your stay with us. We appreciate your feedback and look forward to hosting you again in the future.

2/10 Terrible

Allison

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel had a smell to it, the property was in disrepair. Even the chairs at the pool had holes in them. Would never recommend staying here.
Stayed 1 night in Feb 2024
Response from Carson S. on 5 Mar 2024
Dear Allison,Thank you for taking the time to review your stay with us. On behalf of the entire stay, I would like to apologize for failing to exceed your expectations and will be using your response to ensure quality guest satisfaction in the future.

6/10 Okay

Jessica

Stayed 1 night in Mar 2024
Response from Carson S. on 22 Mar 2024
Dear Jessica,Thank you for taking the time to review your stay with us. We appreciate your feedback and look forward to hosting you again in the future.

10/10 Excellent

Manuel

Liked: Cleanliness, amenities, property conditions & facilities
Good location gentleman working the late shift need to know more about the area and stop being a smart ass not nice telling me they have a nice Indian restaurant and than say it’s called 7-11 smart ass wanted to strangle him
Stayed 1 night in Feb 2024
Response from Carson S. on 5 Mar 2024
Dear Manuel,Thank you for taking the time to review your stay with us. We appreciate your feedback and look forward to hosting you again in the future.

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jocelyn at the dedkness delightful! Friendly. Easy check-in.
Stayed 1 night in Feb 2024
Response from Carson S. on 5 Mar 2024
Dear Robert,Thank you for taking the time to review your stay with us. We appreciate your feedback and look forward to hosting you again in the future.

2/10 Terrible

Jason

Stayed 1 night in Feb 2024
Response from Carson S. on 5 Mar 2024
Dear Jason,Thank you for taking the time to review your stay with us. On behalf of the entire stay, I would like to apologize for failing to exceed your expectations and will be using your response to ensure quality guest satisfaction in the future.

8/10 Good

Ervin

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Carson S. on 5 Mar 2024
Dear Ervin,Thank you for taking the time to review your stay with us. We appreciate your feedback and look forward to hosting you again in the future.

10/10 Excellent

Frank

Stayed 1 night in Feb 2024
Response from Carson S. on 22 Mar 2024
Dear Frank,Thank you for taking the time to review your stay with us. We appreciate your feedback and look forward to hosting you again in the future.

6/10 Okay

Kay

Room was musty—smelled liked “toes”. Check in was quick and friendly but the clerk had her phone volume on full while face timing her raucous family the entire time she was interacting with me. Very disruptive and rude
Stayed 1 night in Feb 2024
Response from Carson S. on 5 Mar 2024
Dear Kay,Thank you for taking the time to review your stay with us. On behalf of the entire stay, I would like to apologize for failing to exceed your expectations and will be using your response to ensure quality guest satisfaction in the future.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Carson S. on 5 Mar 2024
Dear David,Thank you for taking the time to review your stay with us. We appreciate your feedback and look forward to hosting you again in the future.

6/10 Okay

Nick

Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024
Response from Carson S. on 5 Mar 2024
Dear Nick,Thank you for taking the time to review your stay with us. We appreciate your feedback and look forward to hosting you again in the future.

10/10 Excellent

LILLIAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
So clean and cozy !
Stayed 1 night in Feb 2024
Response from Carson S. on 5 Mar 2024
Dear Lillian,Thank you for taking the time to review your stay with us. We appreciate your feedback and look forward to hosting you again in the future.

2/10 Terrible

Joseph F.

Stayed 1 night in Feb 2024
Response from Carson S. on 22 Mar 2024
Dear Joseph,Thank you for taking the time to review your stay with us. On behalf of the entire staff, I would like to apologize for failing to exceed your expectations. We will be using your response to ensure quality guest satisfaction in the future.

8/10 Good

Charles

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and quiet. Rooms were slightly dated.
Stayed 1 night in Feb 2024
Response from Carson S. on 5 Mar 2024
Dear Charles,Thank you for taking the time to review your stay with us. We appreciate your feedback and look forward to hosting you again in the future.