Reception

Reviews of B&B HOTEL BAYONNE

2 out of 5
B&B HOTEL BAYONNE
Rue du Colonel Melville Lynch, Bayonne

Reviews

8.2

Very good

Rating 10 - Excellent. 60 out of 189 reviews" "
Rating 8 - Good. 91 out of 189 reviews" "
Rating 6 - Okay. 25 out of 189 reviews" "
Rating 4 - Poor. 11 out of 189 reviews" "
Rating 2 - Terrible. 2 out of 189 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Keijo, Espoo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
BB Hotels is a nicely designed, well functioning hotel concept.
Stayed 1 night in Sep 2023

6/10 Okay

Edgar

Liked: Cleanliness, staff & service
Good for stay an overnight
Stayed 1 night in Jul 2023

8/10 Good

Verified traveller

Disliked: Staff & service
Stayed 1 night in May 2023

8/10 Good

Frank

Travelled with family
Liked: Staff & service, property conditions & facilities
Very convenient if you travel to Spain. Easy parking.
Stayed 1 night in Aug 2022

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Response from Audrey, gérante on 10 Feb 2022
Merci d'avoir partagé votre expérience suite à votre séjour dans notre hôtel. Nous sommes heureux de constater que les prestations proposées vous ont donné satisfaction. Au plaisir de vous accueillir de nouveau prochainement ! Cordialement,

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have stayed here afew times now, great location for travelling to spain, rooms clean and comfortable.
Stayed 1 night in Dec 2021
Response from Audrey, manager on 10 Feb 2022
Thank you so much for your kind message. We are pleased to know that you enjoyed your stay in our hotel, and we look forward to welcoming you again soon. Best regards,

6/10 Okay

Fiona

Ok for the night
It was as expected functional
Stayed 1 night in Oct 2021

8/10 Good

Rick, Calgary.

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff. Quick check-in. Single code for Wifi, room and gate entry.
Stayed 1 night in Oct 2020

8/10 Good

Vincenzo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Response from Audrey Raoult, gérante on 24 Sept 2020
Merci d'avoir laissé votre avis suite à votre séjour dans notre hôtel. Au plaisir de vous accueillir à nouveau prochainement ! Cordialement,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2020
Response from Audrey Raoult, gérante on 31 Aug 2020
Merci d'avoir partagé votre avis suite à votre séjour dans notre hôtel. Nous sommes ravis de constater que vous avez apprécié les prestations proposées. Au plaisir de vous accueillir de nouveau prochainement au B&B Bayonne ! Cordialement,

6/10 Okay

Verified traveller

Stayed 1 night in Sep 2019
Response from Reception on 2 Oct 2019
Madame, Monsieur, Nous vous remercions d'avoir pris le temps de partager votre avis. Nous espérons vous revoir très bientôt! Veuillez agréer, Madame, Monsieur, nos salutations distinguées.

10/10 Excellent

Verified traveller

Travelled with family, Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Got there late on journey through France and well done staff for ringing us and emailing with late access details. Note restaurant opposite is closed from 9pm so go into Bayonne central for other options, very good Sushi takeaway open til 10.30pm :)
Stayed 1 night in Aug 2019

10/10 Excellent

KENNETH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from FRANCINE on 13 Jun 2019
Bonjour , Nous sommes ravis que vous ayez apprécié votre séjour au B&B Hôtel BAYONNE. La satisfaction de nos clients est notre principale préoccupation et c'est toujours un réel bonheur de lire des remarques comme les vôtres. Au plaisir de vous accueillir lors d'un prochain séjour

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
The shampoo dispenser in the bathroom was empty but the staff and the building were as you would expect of B&B.
Stayed 1 night in Feb 2019
Response from francine on 22 Mar 2019
Bonjour , Nous sommes ravis que vous ayez apprécié votre séjour au B&B Hôtel BAYONNE. La satisfaction de nos clients est notre principale préoccupation et c'est toujours un réel bonheur de lire des remarques comme les vôtres. Au plaisir de vous accueillir lors d'un prochain séjour

6/10 Okay

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not impressed.
Kind of seemed like an auberge. Really small. Shower seemed like a cruise ship.
Stayed 1 night in Oct 2018
Response from B&B Bayonne on 25 Oct 2018
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from B&B Bayonne on 25 Oct 2018
Dear Jay, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

8/10 Good

jean-françois

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Audrey, gérante on 6 Mar 2024
Bonjour Monsieur,Nous vous remercions d'avoir partagé votre avis suite à votre séjour dans notre hôtel.Nous sommes ravis de constater que vous avez apprécié nos prestations.Au plaisir de vous accueillir de nouveau prochainement,Bien cordialement,

10/10 Excellent

Fort

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Audrey, gérante on 25 Feb 2024
Bonjour et merci pour votre avis postif.Au plaisir de vous revoir très vite au B&B Hôtel de Bayonne !Bien cordialement,

8/10 Good

Laetitia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un séjour agréable. Chambre propre et confortable. Seul bémol pour le lit confortable mais qui fait du bruit dès que l'on se tourne à peine.
Stayed 2 nights in Feb 2024
Response from Audrey, gérante on 25 Feb 2024
Bonjour,Nous vous remercions pour vos chaleureux commentaires suite à votre séjour dans notre hôtel.Nous sommes désolés que votre lit ait fait du bruit et vous ai empêché de dormir correctement. Vous souvenez-vous de votre numéro de chambre afin que l'on puisse voir comment solutionner le problème et que ça ne dérange pas d'autres clients ?Merci encore.Au plaisir de vous accueillir de nouveau lors d'un prochain séjour !Bien cordialement,

10/10 Excellent

Vladimir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend
Our staying in this hotel was just overnight stay. We really enjoyed to stay here . Easy to check-in in selfservice point, friendly staff and good service.
Stayed 1 night in Jan 2024
Response from Audrey, manager on 25 Feb 2024
Dear Guest,Thank you for taking time to share your experience in our hotel.We are glad that you enjoyed your stay with us and we hope to see you again very soon !Best regards,

8/10 Good

Eva

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Audrey, gérante on 25 Feb 2024
Bonjour,Merci pour votre avis positif.Nous espérons avoir l'occasion de vous accueillir de nouveau prochainement !Bien cordialement,

10/10 Excellent

Sérgio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otimo custo benefício
Tudo dentro do esperado,hotel com a qualidade B&B Café da manhã simples , ótimo custo benefício
Stayed 1 night in Jan 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Un poco de limpieza no hace mal…
El lugar fácil de encontrar! La gente muy cortés… el cuarto y la limpieza deja bastante que desear
Stayed 1 night in Dec 2023
Response from Audrey, directora on 25 Feb 2024
Buenos dias,Gracias por tomarse el tiempo para dejar un comentario después de su estadía en nuestro hotel.Lamentamos saber que los servicios que ofrecemos no cumplieron con sus expectativas.Esperando tener la oportunidad de mejorar su criterio durante una futura estancia en el B&B Hôtel Bayonne.Atentamente,

10/10 Excellent

eneko Aguirre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Maider

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Frédéric

Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Stayed 2 nights in Nov 2023

6/10 Okay

Pascal

Travelled with partner
Liked: Cleanliness
Être réveillé par l'alarme incendie à 6h le dimanche est plutôt désagréable.
Stayed 1 night in Nov 2023

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Ne recommande pas
Ancien campanile repris , les murs sont fins les portes prennent l'air et les araignees s invitent volontiers.
Stayed 2 nights in Nov 2023

8/10 Good

Delphine

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Besoin urgent d'une chambre pour 4 pour un match à la patinoire d'Anglet...cet hôtel rempli toutes les cases. Accessible facilement, bien situé, propre, possibilité de prendre un petit déjeuner. Disposition de la chambre avec 2 enfants très bien. Calme en étant côté parking. Je conseille.
Stayed 1 night in Nov 2023

10/10 Excellent

PAULA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

PIERRE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Alfons

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Autobahnnähe
Stayed 1 night in Oct 2023

10/10 Excellent

Vincent

Stayed 2 nights in Oct 2023

8/10 Good

Noelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo casi perfecto
Reservamos en este hotel para pasar un par de noches en mitad de un viaje. Podríamos haber pasado más noches, porque estuvimos cómodos. Todo estaba muy limpio y era suficientemente amplio como para no estar agobiados. Además, todos los que nos atendieron nos trataron genial. Y la localización es perfecta: está muy cerca de un montón de pueblecitos preciosos, además de Bayona. La única pega que le pongo es que solo había 3 toallas: una mediana por persona y una de mano. Las medianas se quedaban un poco pequeñas, pero es que no teníamos ninguna extra para secarnos el pelo ni para poner en el suelo para salir de la ducha. Todo lo demás, genial.
Stayed 2 nights in Sep 2023

4/10 Poor

Didier

Travelled with family
Décevant
Problème en arrivant pour récupérer la chambre, Ordinateur en panne. j'ai appelé à l'interphone pour savoir la démarche. je lui ai expliqué la situation. La personne à l'autre bout, ne vous écoute pas. réponse "je vous donne d'autres code d'accès". je réexplique ma situation. Elle ne comprend pas!!!!! au bout de 10 mn enfin!!!!! elle me dit je fait venir quelqu'un. La personne ne comprend pas tout. je lui pose des question il ne sait pas répondre. J'avais réservé 3 chambre double et 1 chambre pour 4. je me suis retrouvé avec 2 chambre double et 2 chambre pour 4. C'était trop j'ai arrêté la. Par contre le lendemain matin au petit déjeuner je suis tombé sur 2 personne, comme on les aime; très gentil, serviable et agréable. au moins un point positif.
Stayed 1 night in Sep 2023

10/10 Excellent

Rodolphe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Christophe

Stayed 2 nights in Aug 2023

4/10 Poor

DOMINIQUE

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2023

6/10 Okay

Sylvie

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Bien mais...
Avons réservé 2 nuits. Quand revenus le soir avons trouvé porte ouverte et bagage fouillé (a priori rien de pris). Hotel bien mais très déçus par ce qui a été fait.
Stayed 2 nights in Jul 2023

10/10 Excellent

Lalla

Stayed 1 night in Jul 2023

8/10 Good

ALEXANDRE

Stayed 3 nights in Jul 2023

6/10 Okay

Irene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

8/10 Good

Marta

Liked: Cleanliness, staff & service
Bon sejour, globalement
Stayed 1 night in Jul 2023

6/10 Okay

Amelie

Stayed 1 night in Jun 2023

10/10 Excellent

Elisabeth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Equipement minimal mais juste le necessaire pour 1 nuit. LIT très confortable
Stayed 1 night in May 2023

8/10 Good

Chtioui

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

ERIC

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2023