All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Hello Wassim,We appreciate your feedback and apologize for any inconvenience caused. Our housekeeping team will be reminded to uphold our high standards. Please reach out to our management team directly for any further assistance or feedback.
Hello Kenneth,We appreciate your recommendation and are pleased to hear you enjoyed your stay with us. Your feedback is valuable to us, thank you for taking the time to share your experience. Feel free to reach out to our management team with any further comments or suggestions.
The staff was very friendly and helpful. Our room was large and very comfortable. The bathroom floor could have been cleaner, and the breakfast could have also been better. The only bread choice was white bread, and the scrambled eggs were dried out. Despite this we thought the hotel was a good value.
Carole
Stayed 1 night in May 2024
Response from Manager on 20 May 2024
Hello Carole,We appreciate your kind words about our friendly staff and comfortable rooms. Your feedback about the bathroom cleanliness and breakfast options are duly noted for our continuous improvement. Thank you for choosing to stay with us and we hope to welcome you back in the future.
Hello Wayne,We're delighted to hear that you enjoyed the pleasant staff and clean room during your stay with us. Your positive feedback is greatly appreciated, and we hope to welcome you back in the future for another wonderful experience.
Very clean and quiet. Exactly what you would expect from a well-run quality inn.
Ken
Stayed 1 night in May 2024
Response from Manager on 17 May 2024
Hello Ken,We are delighted to hear that you found our hotel to be clean and quiet during your stay. Providing a quality experience is always our top priority for guests like you. We hope to welcome you back in the future for another enjoyable stay.
Hello Eileen,We are pleased to hear you found value in our accommodations. Your feedback is appreciated. Thank you for choosing to stay with us.
10/10 Excellent
Yordy
12 May 2024
Very nice pleace
Yordy
Stayed 1 night in May 2024
Response from Manager on 14 May 2024
Hello Yordy,We are pleased to hear that you found our hotel to be a nice place. Your positive feedback is greatly appreciated, and we hope to welcome you back in the future for another pleasant stay.
Great deal on a two night stay. Found all staff professional, courteous and ver friendly. Thank you.
Laraine
Stayed 2 nights in Apr 2024
Response from Manager on 26 Apr 2024
Hello Laraine,We are thrilled to hear you enjoyed our professional and courteous staff during your stay. Your positive feedback is truly appreciated. Should you ever choose to visit us again in the future, we look forward to welcoming you back.
8/10 Good
Jongmin, Fresh Meadows
20 Apr 2024
Jongmin
Stayed 1 night in Apr 2024
Response from Manager on 10 May 2024
Hello Jongmin,We're delighted that you enjoyed your stay with us! Should you have any suggestions for improvement, please don't hesitate to contact us directly. We look forward to welcoming you back soon!
Hello Ivis,We are delighted to hear that you had a pleasant stay with us! If you have any further comments or suggestions, please do not hesitate to contact us directly. We value your input and look forward to welcoming you back in the future.
The woman checking us in was very friendly. The bed was super comfortable and the room was clean. I was happy and would stay here again if I was in the area.
Linda
Stayed 1 night in Apr 2024
Response from Manager on 12 Apr 2024
Hello Linda,We are delighted to hear that you enjoyed your stay with us and found our staff friendly. We are glad you found the bed comfortable and the room clean. It would be a pleasure to welcome you back if your travels bring you to the area again.
6/10 Okay
Nastassia
Travelled with partner
10 Apr 2024
Liked: Cleanliness
Disliked: Staff & service
The room was clean and had everything we needed for a comfortable stay. The only disappointing thing was the complimentary breakfast. We were staying at the hotel when it seemed to be at full/nearly full capacity (for the 2024 solar eclipse) and when we went to get breakfast, there was very little food available, and a long line of guests waiting to see if they could get something. We went to the breakfast room several times, to see if more food was added, but it was not. The options were few as well - when I asked whether they would bring our eggs, they said they don’t provide eggs during weekdays. No fruit either. Considering that we paid $230 a night to stay there during the eclipse and they knew they’d be a full house, I would have expected better planning to make sure that everyone got decent breakfast for that price.
Nastassia
Stayed 2 nights in Apr 2024
Response from Manager on 12 Apr 2024
Hello Nastassia, Thank you for your feedback regarding your recent stay. We are pleased to hear that you found your room clean and comfortable. Your comments regarding the breakfast experience have been noted, and we will share your feedback with our team for further review and improvement. Ultimately, we strive to provide all guests with a satisfactory experience during their stay with us.
4/10 Poor
Joseph
Travelled with partner
10 Apr 2024
Disliked: Cleanliness, amenities
Cons:
Card keys were deactivated 2 Times
We put in for late checkout and still got knocked on the door at 10:55 am
We found a piece of cookie on the floor
We found Toothpaste on the bathroom floor and the Bathroom was not swept
It was a Horrible free breakfast. I think they were scrambled eggs but not sure
For some reason on Day 2 of our stay, they needed to see my ID again
We asked for more pillows and they had no extras available
We wanted to watch the Firestick that we brought with us and both HDMI inputs were not working on the TV
I needed to iron a shirt, but the iron board cover was all wrinkled.
When someone showered in the next room it was deafening
Many Stains on the Comforter
The ice maker indicated it needed the filter to be changed
Pros
Room was updated
New AC/Heater Unit
Lots of cable channels
Bed Was reasonably comfortable
Joseph
Stayed 3 nights in Apr 2024
Response from Manager on 11 Apr 2024
Hello Joseph, Thank you for sharing your detailed feedback with us. We appreciate your observations and regret that your stay did not meet your expectations in some aspects. Your comments have been noted and will be shared with our team for further review. We are pleased to know that you found the room updated, with a new AC/Heater Unit, and enjoyed the variety of cable channels available. We hope to have another opportunity to welcome you back in the future.
Rooms decent price, clean, fridge, small microwave, TV in room. Continental breakfast above average IMO -- they had cereal, make your own waffles, fruit, sausage, scrambled eggs, drinks, a lot more than some places I've been too. Would recommend.
Holly
Stayed 2 nights in Apr 2024
Response from Manager on 12 Apr 2024
Hello Holly,We are thrilled to hear you enjoyed our clean and well-equipped rooms, along with our extensive continental breakfast offerings. Your recommendation means a lot to us, and we hope to welcome you back for another pleasant stay soon.
We were pleasantly surprised at how convenient the location was to several restaurants and to access major roads. The staff were very helpful and pleasnt to deal with.
Kathy
Stayed 3 nights in Apr 2024
Response from Manager on 10 Apr 2024
Hello Kathy,We are delighted to hear that you found our location convenient and our staff helpful. We strive to make our guests' stay as enjoyable as possible. Should you have any future inquiries or require assistance, please do not hesitate to contact us directly.
4/10 Poor
Martin, Ellenville
9 Apr 2024
Disliked: Staff & service
Room was not cleaned . Didn’t have towels. Called the office and no one responded.
Martin
Stayed 2 nights in Apr 2024
Response from Manager on 11 Apr 2024
Hello Martin, We apologize for the inconvenience you experienced during your stay. Your feedback is valuable, and we will address this with our team to ensure a better experience for our future guests. Thank you for bringing this to our attention.
Hello John,We are delighted to hear that you found our hotel to be a comfortable place for your stay. We aim to provide a pleasant experience for all our guests. Your feedback is valuable to us, and we hope to welcome you back in the future.
6/10 Okay
Anil
15 Mar 2024
Anil
Stayed 1 night in Mar 2024
Response from Manager on 7 Apr 2024
Hello Anil,We appreciate you choosing to stay with us. If there are any areas you feel we could improve on, please don't hesitate to contact us directly so we can address them. We hope to welcome you back for an even better experience in the future.
I've stayed in more up to date hotels, It was a little older hotel but clean and reasonably priced w/a king bed. We had other choices but no king available it was a quick trip late night in and early morning.. Nikki at the front desk was very accommodating upon arrival! Tops grocery store right across the street. Also had a breakfast option the 6-9 the next morning. Overall good experience.
Henry
Stayed 1 night in Feb 2024
Response from Manager on 28 Feb 2024
Hello Henry, We appreciate your feedback and are glad to hear you found our hotel clean and reasonably priced during your stay. It's great to know that Nikki provided accommodating service at the front desk. We hope you enjoyed the convenience of having a grocery store nearby and were able to make use of our breakfast option. Thank you for sharing your positive experience with us.
4/10 Poor
Harmandeep Kaur
24 Feb 2024
Harmandeep Kaur
Stayed 1 night in Feb 2024
Response from Manager on 28 Feb 2024
Hello Harmandeep Kaur, We regret to hear that your recent experience fell short of expectations. We kindly encourage you to contact us directly to discuss any concerns you may have had during your stay. Your feedback is valuable to us in our ongoing efforts to improve our services.
Hello James,We are glad to hear you found our location convenient. Thank you for taking the time to share your feedback with us. We hope you had a pleasant stay and look forward to welcoming you back in the future.
10/10 Excellent
Cedric
8 Feb 2024
Liked: Property conditions & facilities
Cedric
Stayed 2 nights in Feb 2024
Response from Manager on 9 Feb 2024
Hello Cedric,We are thrilled to hear that you had an exceptional stay with us! We strive to provide top-notch service and create memorable experiences for all our guests. Should you have any additional feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We hope to welcome you back soon for another amazing stay!
8/10 Good
Charles
Travelled with family
4 Feb 2024
Liked: Staff & service, room comfort
Good for price
It was clean and beds were comfortable. Room had an odor and bathroom tub was dingy/dirty looking. Bathroom door would not shut unless slammed.
Charles
Stayed 1 night in Feb 2024
Response from Manager on 7 Feb 2024
Hello Charles, Thank you for choosing our hotel for your recent stay. We appreciate your positive feedback on the cleanliness and comfort of our beds. We apologize for any inconvenience caused by the odor and appearance of the bathroom. We will address this with our maintenance team to ensure it does not happen again.
8/10 Good
Samuel
Travelled with family
30 Jan 2024
Liked: Cleanliness, staff & service, room comfort
Satisfactory stay.
Friendly staff. Clean facilities. Very dated.
Samuel
Stayed 1 night in Jan 2024
Response from Manager on 1 Feb 2024
Hello Samuel,Thank you for sharing your feedback on our friendly staff and clean facilities. We appreciate your input regarding the dated appearance and will take it into consideration for future improvements. We strive to provide a comfortable stay and hope you had an enjoyable experience overall.
6/10 Okay
Jeffery
Travelled with family
21 Jan 2024
Good price for offering, but need to improve breakfast. just wanted hard boiled eggs, but not available. Bathroom could be a bit cleaner.
Jeffery
Stayed 1 night in Jan 2024
Response from Manager on 22 Jan 2024
Hello Jeffery, Thank you for sharing your feedback with us. We appreciate your comments regarding the breakfast options and cleanliness of the bathroom. Your feedback will be passed along to our team for review and improvement. We strive to provide the best possible experience for our guests and we apologize for any inconvenience caused during your stay.
2/10 Terrible
Jingshi
Travelled with group
16 Jan 2024
Disliked: Cleanliness
Bedbug found
Jingshi
Stayed 1 night in Jan 2024
Response from Manager on 17 Jan 2024
Hello Jingshi, Thank you for bringing this matter to our attention. We take reports of pests very seriously and have already shared your feedback with our pest control team for immediate action. We apologize for any inconvenience caused and encourage guests to reach out to our management team directly for further assistance. We appreciate your understanding and valuable feedback.
10/10 Excellent
Cindy
11 Jan 2024
Cindy
Stayed 1 night in Jan 2024
Response from Manager on 13 Jan 2024
Hello Cindy,Thank you for choosing our hotel for your recent stay. We are delighted to hear that you had a wonderful experience with us. We strive to provide exceptional service and it is always rewarding to know when we have succeeded. Please feel free to reach out to us if you have any further comments or suggestions. We hope to welcome you back soon for another enjoyable stay.
6/10 Okay
mohammed
2 Jan 2024
Liked: Cleanliness, room comfort
nasty breakfast, no bag for used laundry, no toipa
mohammed
Stayed 1 night in Dec 2023
Response from Manager on 8 Jan 2024
Hello mohammed, We appreciate you choosing our hotel for your stay. If there is anything specific you would like to share about your experience, please reach out to us so that we can address any concerns. We hope to have the opportunity to welcome you back in the future.
Hello Stephen,We're delighted to hear that you had a wonderful time during your stay with us! It was our pleasure to have you as our guest. If you have any further comments or if there is anything else we can assist you with, please do not hesitate to reach out to us. We hope to welcome you back soon for another exceptional experience!
10/10 Excellent
Mary
26 Dec 2023
Liked: Staff & service
Mary
Stayed 2 nights in Dec 2023
Response from Manager on 30 Dec 2023
Hello Mary,Thank you for choosing our hotel for your stay! We're thrilled to hear that you had such a fantastic experience with us. We hope to have the opportunity to welcome you back in the future.
6/10 Okay
Muhammad Yazdan
23 Dec 2023
Muhammad Yazdan
Stayed 1 night in Dec 2023
Response from Manager on 28 Dec 2023
Hello Muhammad Yazdan, We appreciate you choosing our hotel for your stay. If there's anything we could have done to make your experience better, please don't hesitate to reach out to us directly. We value your feedback and hope to have the opportunity to enhance your stay in the future.
6/10 Okay
Viera
23 Dec 2023
Viera
Stayed 1 night in Dec 2023
Response from Manager on 13 Jan 2024
Hello Viera,We appreciate you choosing our hotel for your stay. We aim to provide the best experience possible and apologize if we fell short of your expectations. Your feedback is valuable to us, so please feel free to reach out to us directly so we can address any issues you may have encountered. We hope to have the opportunity to welcome you back in the future.
10/10 Excellent
Ronald
22 Dec 2023
Ronald
Stayed 1 night in Dec 2023
Response from Manager on 23 Dec 2023
Hello Ronald,Thank you for choosing to stay at our hotel! We are delighted to hear that you had a wonderful experience during your stay. We truly appreciate your kind words and hope to have the pleasure of welcoming you back in the near future. Safe travels!
Hello Felicity,Thank you for choosing our hotel for your recent stay. We appreciate your feedback and are glad to hear that you had a positive experience overall. Should you have any further comments or suggestions, please do not hesitate to reach out to us directly so that we can address them accordingly. We look forward to welcoming you back in the future.
8/10 Good
Yipeng
20 Dec 2023
Yipeng
Stayed 1 night in Dec 2023
Response from Manager on 23 Dec 2023
Hello Yipeng,Thank you for choosing our hotel for your stay! We hope you had a great experience with us. If you have any feedback or suggestions, please feel free to reach out to us anytime. We appreciate your support and hope to welcome you back soon for another enjoyable stay.
Staff was great, rooms were clean everything was perfect.
Yesenia
Stayed 6 nights in Dec 2023
Response from Manager on 19 Dec 2023
Hello Yesenia,Thank you for taking the time to share your positive experience with us! We're delighted to hear that our staff provided excellent service and that you found our rooms to be clean. We strive to create a perfect stay for our guests, and it's always rewarding to know when we've succeeded. We hope to have the opportunity to welcome you back in the future.
The proprietor was great, very helpful and friendly, comfortable beds, quiet comfortable, large clean rooms. We will definitely stay there again
Stephen
Stayed 4 nights in Dec 2023
Response from Manager on 19 Dec 2023
Hello Stephen,Thank you for your positive feedback! We are pleased to hear that you enjoyed the helpfulness, friendliness of our proprietor, as well as the comfortable beds and spacious, clean rooms. We look forward to welcoming you back again in the future.
Room is very clean and well appointed. Check in was a pleasure. Friendly greeting and quick processing.
Marc J
Stayed 1 night in Dec 2023
Response from Manager on 17 Dec 2023
Hello Marc J,Thank you for taking the time to share your positive experience with us! We are thrilled to hear that you found your room clean and well-appointed. It is also great to hear that your check-in process was efficient and that you received a friendly greeting. We hope to welcome you back again soon for another enjoyable stay!
8/10 Good
Jennifer
8 Dec 2023
Liked: Cleanliness
It was okay. Decent value fit price.
Jennifer
Stayed 1 night in Dec 2023
Response from Manager on 10 Dec 2023
Hello Jennifer,Thank you for taking the time to share your feedback. We're glad to hear that you found our hotel to offer decent value for the price. We continuously strive to provide a satisfactory experience for all our guests and appreciate your input.
Great location off highway and good price for its quality. Rested really well. Highly recommended.
Fuyu
Stayed 1 night in Nov 2023
Response from Manager on 30 Nov 2023
Hello Fuyu,Thank you for choosing our hotel and for taking the time to leave us a positive review! We are delighted to hear that you enjoyed our convenient location and had a restful stay. Your recommendation means a lot to us. We hope to welcome you back in the future for another great experience.
8/10 Good
Emerson, Champaign
22 Nov 2023
Emerson
Stayed 1 night in Nov 2023
Response from Manager on 15 Dec 2023
Hello Emerson, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!
10/10 Excellent
Nancy
19 Nov 2023
Liked: Property conditions & facilities
Room was very clean
Nancy
Stayed 1 night in Nov 2023
Response from Manager on 21 Nov 2023
Hello Nancy,Thank you for taking the time to share your feedback regarding the cleanliness of your room. We are pleased to hear that you found it to be very clean. Providing a clean and comfortable environment is one of our top priorities. We appreciate your kind words and hope to welcome you back in the future for another enjoyable stay.
6/10 Okay
Artemis
Business traveller
16 Nov 2023
So so hotel
Artemis
Stayed 1 night in Nov 2023
Response from Manager on 18 Nov 2023
Hello Artemis,Thank you for taking the time to share your feedback. We're sorry to hear that your stay was just average. We appreciate your input and will use it to improve our services. We hope to have the opportunity to exceed your expectations in the future.
Hello Christopher,Thank you for choosing to stay at our hotel and for your kind words about our friendly staff. We are glad to hear that you had a pleasant experience during your stay. We value your feedback and hope to welcome you back in the future for another enjoyable stay.
There was no storm or wind and the hotel lost power for 20 mins. We were on the 5 th floor. Then we were informed of a boiler problem resulting in no hot water.
On the 2nd night of our stay, the card key deactivated. Tired after a long day, we had to go back downstairs to reactivate. That’s when we were informed that there was no hot water and they were working on it.
Stacy
Stayed 2 nights in Oct 2023
Response from Manager on 25 Oct 2023
Hello Stacy, We sincerely apologize for the inconveniences you experienced during your stay. We understand how frustrating it can be and we assure you that we are working hard to address these issues promptly. Thank you for your patience and understanding.
8/10 Good
Dana
22 Oct 2023
Dana
Stayed 1 night in Oct 2023
Response from Manager on 25 Oct 2023
Hello Dana,Thank you for your positive rating! We are delighted to hear that you had an exceptional experience at our hotel. We look forward to welcoming you back soon.
Hello johann,Thank you for your feedback! We're glad to hear that our hotel was convenient for sightseeing, relaxing, and that you found our pricing satisfactory. We hope to welcome you back in the future!
6/10 Okay
Corben
Travelled with partner
17 Oct 2023
Disliked: Cleanliness
I was disappointed with how dirty the bathroom was. It looked like the toilet had not been cleaned and there were questionable stains in the tub.
Corben
Stayed 1 night in Oct 2023
Response from Manager on 19 Oct 2023
Hello Corben, We apologize for the inconvenience caused by the cleanliness issue in your bathroom. Our housekeeping team has been notified and will address this promptly.
Hello Sherry,Thank you for your rating. We apologize, but the maximum rating is 5 stars. Could you please provide additional feedback so we can address any concerns you may have?
8/10 Good
Rollin
Business traveller
15 Oct 2023
Liked: Cleanliness, staff & service
They said breakfast would be ready at 6 AM. I went in at 6:20 and there was only coffee and cereal. The other stuff was not out or ready. There was other customers looking for it. Also, I left and went to McDonald’s for breakfast.
Rollin
Stayed 1 night in Oct 2023
Response from Manager on 18 Oct 2023
Hello Rollin,Apologies for the inconvenience caused due to the delay in breakfast service. We appreciate your feedback and will address this issue to ensure a better experience in the future.