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great location, many restaurants close and the room was confortable and very clean. Staff are very attentive and provide excellent service
Michel
Stayed 1 night in Apr 2024
Response from The Team - Hotel Lis Batalha on 11 Apr 2024
Dear Michael, thank you so much for sharing your positive feedback! We're delighted to know that you enjoyed your stay at our Hotel. Your review make us proud and lead us to keep making the best for our guests!We hope we can receive you again!
8/10 Good
Mostafa
29 Mar 2024
Liked: Cleanliness
Mostafa
Stayed 1 night in Mar 2024
Response from The Team - Hotel Lis Batalha on 1 Apr 2024
Dear Mostafa, thank you so much for your feedback, regarding your stay, and thank you for choosing our Hotel!We wish you have enjoyed your stay with us.We hope we can receive you again!Best regards,
Staff was helpful and friendly, room was fine, location is perfect, breakfast was good.
Shehnaz
Stayed 1 night in Nov 2023
Response from Guest Relations Team on 27 Nov 2023
Hi Shehnaz! Thank you so much for taking the time to share your positive feedback! We are thrilled to hear that you enjoyed your stay with us and that our staff created a positive impact on your stay. It's always our goal to provide a memorable experience for our guests, and we're delighted to know that we succeeded in making your stay special.
The hotel was very nice and the monastery next to the hotel provided a beautiful site/tour. Breakfast was excellent with an assortment of eats. Sleeping was very comfortable (AC worked!). Not much more to do than to see the monastery, but we were only there for the night.
Kenneth
Stayed 1 night in Oct 2023
Response from Guest Relations Team on 31 Oct 2023
Thank you, Kenneth, for your positive feedback on our hotel. Our guests comfort is both a priority and a reward. We look forward to seeing you again
This was an outstanding experience for my family. The staff was exceptional and the food was great. Added to that is the location at the heart of Batalha made the stay even better. Anyone visiting Batlaha should stay at this property
Vayl
Stayed 1 night in Jul 2023
Response from Gonçalo Coutinho - General Manager on 8 Aug 2023
Thank you so much for taking the time to share your wonderful experience with us! We're absolutely thrilled to hear that your stay with us was outstanding and that you and your family enjoyed every aspect of your visit. Our dedicated staff takes pride in providing exceptional service, and we're delighted that they left a positive impression on you.It's fantastic to know that you relished our delicious food offerings. We believe that good food is an essential part of any great stay, and we're glad that it added to your overall enjoyment.Your recommendation means the world to us, and we sincerely appreciate your kind words. It would be our pleasure to welcome you and your family back whenever your travels bring you to Batalha. We're committed to consistently delivering exceptional experiences, and we can't wait to host you again in the future!
10/10 Excellent
Gordon
30 Jun 2023
Gordon
Stayed 1 night in Jun 2023
Response from Gonçalo Coutinho - General Manager on 27 Jul 2023
Dear Gordon, Thank you so much for your review. It warms our heart to see that you had an amazing stay with us. We look forward to have the opportunity to host you once more.Kind regards,
10/10 Excellent
Donald Keith
3 Jun 2023
Donald Keith
Stayed 1 night in Jun 2023
Response from Front-Office Team on 5 Jun 2023
Dear Mr. Donald Keith,Thank you for taking the time to rate us. We are extremely happy to hear that you had an excellent experience at our Hotel.Looking forward to welcome you back.Best regards,
Response from Gonçalo Coutinho - General Manager on 1 Jun 2023
Greetings from Batalha!We are happy to get this review from our valued guests. We hope to have the opportunity to host you once more.Thank you.
10/10 Excellent
Benjamin
29 Apr 2023
Benjamin
Stayed 1 night in Apr 2023
Response from Gonçalo Coutinho - General Manager on 2 May 2023
Caro BenjaminObrigado pela sua avaliação e por premiar o esforço de todas as nossas equipas com nota máxima.Em nome de toda a equipa endereçamos um agradecimentos e votos de ter a oportunidade de o receber novamente no futuro.Cumprimentos,
Great location, comfortable hotel, good breakfast the staff was friendly, we received a complimentary bottle of wine. We really enjoyed our stay in Batalha, we had a day trips to Nazare and to Fatima
Gloria
Response from Gonçalo Coutinho - General Manager on 10 Apr 2023
Dear Gloria,We are happy to know that you had an amazing stay at our hotel. We thank you for your comments and we hope to have the opportunity to host you again in the future.Kind regards,
Very clean and modern with an excellent breakfast.
Initially we were given a lesser room than we had booked on Expedia. To be fair the Expedia booking sent to the hotel did not reflect the larger room shown on the Expedia booking page. The matter was resolved by staff but we felt as if we were asking for an upgrade when we were only requesting the room we had booked. No other VIP upgrade was offered.
Right across the Batalha Monastery. Excellent hotel, good restaurant. Parking easily available. Clean, well appointed room. Window can be open to let fresh air. Bathroom door locks and not translucent.
Staff is very friendly and attentive. We forgot a jacket and got an email from the hotel. It was ready for us to pick up in a few days.
Great place to stay, very clean, quiet and friendly staff. Plenty of parking and nearby restaurants. Easy to drive to nearby towns. Room includes breakfast.
Arturo
Stayed 3 nights in Aug 2022
Response from Ana Vieira_Gestora Comercial on 17 Aug 2022
Dear Guest, Thank you very much for your comment which means so much to us! We are very happy to know that you enjoyed your stay at Hotel Lis Batalha! We hope to have the pleasure of welcoming you back into our home! Sincerely, Ana Vieira - Commercial Manager
I requested a room that has a view of the old monastery, What I received was absolutely wonderful. Dining outdoors was a great evening dinner. Highly recommended.
Charles
Stayed 1 night in Jun 2022
Response from Ana Vieira - Commercial Director on 28 Jun 2022
Dear Guest Charles, Thank you very much for your comment, it means so much to us! We are delighted to hear that you enjoyed your stay at Hotel Lis Batalha and our Vintage Restaurant! We hope to have the pleasure of welcoming you back to our home! Best regards, Ana Vieira - Commercial Director
10/10 Excellent
Maria, Apple Valley
Travelled with family and small children
9 Jun 2022
Liked: Cleanliness, staff & service, amenities
Excellent experience. Great service
Maria
Stayed 1 night in Jun 2022
Response from Maria on 13 Jun 2022
Dear Guest, Thank you so much for your comment, it means so much to us! We are very happy to know that you enjoyed your stay at Hotel Lis Batalha! We hope to have the pleasure of welcoming you back to our home! Best regards, Ana Vieira - Commercial Director
Great location, great views, great rooms. The service was top notch. The restaurant was super good with delicious food.
Kim
Stayed 1 night in Aug 2021
Response from Hotel Lis Batalha on 19 Aug 2021
DearKim, thank you very much for your review. We are very grateful for your words, they are very motivating for us! We look forward to seeing you again.
great place, not much more to say besides the usual.
Verified traveller
Stayed 1 night in Aug 2021
Response from Hotel Lis Batalha on 15 Aug 2021
Thank you cery much for your excellent review. We hope too see you again very soon.
6/10 Okay
Helder
30 Jul 2021
Liked: Cleanliness
Stupidly
The fact that they required the payment to be made upfront at the time of the reservation sucks. You have to commit to something that may turn out to suck. It’s to noise most of the time.
The housekeeping staff needs to respect the guests privacy. I actually had a maid knock and enter my room when a do not disturb sign was clearly hung outside of the room door. That’s unacceptable! Do not disturb means just that!
I had to maintain the door always locked from the inside to maintain my privacy. That’s not what I expect from any hotel.
Helder
Stayed 7 nights in Jul 2021
Response from Hotel Lis Batalha on 31 Jul 2021
Dear Helder, We appreciate your comments, which are undoubtedly important for us to improve our service. We regret that your experience was not the best, especially when we tried several times during your stay to see if everything was ok. However, we would like to clarify that when the guest book a lower rate, called non-refundable, this booking will be charged immediately. We are sorry for all the inconvenience. Regards,
Confortable, and convenient located. The staff is kind and the restaurant is very good!
Verified traveller
Stayed 1 night in Feb 2020
Response from Mendes, Hotel Lis Batalha on 18 Feb 2020
Dear Guest,
We thank you very much for your kind words.
Looking forward to welcome you again at Hotel Lis Batalha Mestre Afonso Domingues.
Best Regards,
Sónia Mendes
Front Desk Manager
Response from Hotel Lis Batalha Mestre Afonso Domingues on 10 Feb 2020
Prezado(a) Exmo(a) Senhor(a),
Agradecemos o tempo que dedicou na nossa avaliação.
Esperamos poder recebê-lo(a) de novo numa futura oportunidade.
Sempre ao seu dispor.
Atenciosamente,
Hotel Lis Batalha Mestre Afonso Domingues
Our trip to Batalha was a journey to remember. Took 3 buses to get there from Aveiro. We went on the suggestion of the girl at the reception desk. We arrived in the dark and disembarked at a cross walk. Slight panic. No idea of where hotel was. No taxi. Several queries to people walking and we found it. Nice dinner and a very comfortable room
We were very glad we went and the hotel was great
RussChambers
Stayed 1 night in Jan 2020
Response from Monteiro, Hotel Lis Batalha on 4 Feb 2020
Thank you very mucj for your kindly review about your trip and about your stay! Hope too see you again!
Good Morning Sir/Madam,
We thank you for your excelent rating . We hope you've enjoyed your stay with us.
We are looking foward to have you back someday.
Best Regards,
This is one of the best small hotels anywhere. Truly beautiful facility close to a truly amazing world heritage site. Worth every penny. Would feel the same way if the hotel had charged me double what I paid.
Verified traveller
Stayed 1 night in Oct 2019
Response from João Monteiro, Hotel Lis Batalha on 8 Oct 2019
Dear Sirs,
Thank you very much for your excellent review.
We hope to see you again.
Regards.
We requested a room with a view on the Monastery and we got it. This was great. The property is apparently simple, but very comfortable.
Verified traveller
Stayed 1 night in Jul 2019
Response from Lourenço - Front Desk on 19 Jul 2019
Dear Sir/Madam,
Thank you for you positive feedback and rating. We're glad you've enjoyed your room with monastery view. Feel free to come back any time.
Best Regards,
A gem of a hotel right next to the ancient church and walking distance of the whole town. Great restaurant. One of the nicest breakfasts I have ever had with such quality produce. Absolute luxury for a low price.
Garry
Stayed 1 night in Jun 2019
Response from Lourenço - Front Desk on 3 Jul 2019
Dear Mr. Garry,
Thank you for your superb review and kind words. We are glad that you've enjoyed your stay with us. We hope to see you again in the future.
Best Regards,