8/10 Good
Elise
4 Jun 2024
Liked: Cleanliness, staff & service, property conditions & facilities
I booked this hotel for a night prior to taking an Avalon river cruise. The hotel was clean and the bed was super comfortable. The room was a bit smaller and more dated than it appears in the photos, but it was still nice. Note -- some reviews stated that the wine was gratis -- it was not, I had to pay for it on checkout! The tram runs right below the window and so it was a bit noisy to keep the window open, but there are lots of trams in Basel, so any hotel would probably have the same issue. The front desk staff was super nice - the airlines ripped off one of my luggage wheels and they had good strapping tape and did there best to patch me up on Day One of my vacation! The location was close enough to the City Center to walk, but you do get the free tram/bus pass which is a nice option. I was a solo traveler and felt safe staying here. Would stay here again if I were in Basel for a short stop.
Elise
Stayed 1 night in May 2024