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Reviews of Courtyard by Marriott Magdeburg

4 out of 5
Courtyard by Marriott Magdeburg
Olvenstedter Strasse 2, Ebendorf, Barleben, ST

Reviews

8.4

Very good

Rating 10 - Excellent. 255 out of 640 reviews" "
Rating 8 - Good. 286 out of 640 reviews" "
Rating 6 - Okay. 69 out of 640 reviews" "
Rating 4 - Poor. 21 out of 640 reviews" "
Rating 2 - Terrible. 9 out of 640 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Slawomir

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, quiet, private parking, very good breakfast. 25 euro is too much for small dog per night
Stayed 1 night in Apr 2024

4/10 Poor

Mathias

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Thai Hotel is in Build Sauna and Bar are Not Even finished
Stayed 1 night in Mar 2024

6/10 Okay

Kerstin

Stayed 1 night in Feb 2024

8/10 Good

Virginijus

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2024

4/10 Poor

Ipaishe

Stayed 5 nights in Dec 2023

10/10 Excellent

Sanela

Stayed 1 night in Oct 2023

2/10 Terrible

Eduard

Stayed 1 night in Sep 2023

8/10 Good

Angelina

Stayed 1 night in Sep 2023

4/10 Poor

Peter

Liked: Cleanliness, room comfort
Disliked: Staff & service
Very disappointing stay..you should update your we
The restaurant was closed, the only food was by the local take-way restaurant. You could order a beer via reception The one person there at reception said the restaurant was closed because they couldn't get staff. Yet they were serving breakfast (no good for us we were leaving at (6am) They blamed Hotels.com/Expedia for us not being aware
Stayed 1 night in Sep 2023

4/10 Poor

Ib

Stayed 1 night in Sep 2023

10/10 Excellent

Torben

Stayed 1 night in Sep 2023

8/10 Good

ROCH

Stayed 1 night in Sep 2023

8/10 Good

Jens

Stayed 1 night in Aug 2023

10/10 Excellent

A.

Stayed 1 night in Aug 2023

2/10 Terrible

Ida Neel Saabye

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hold dig væk!
Det får 0 stjerner herfra. Idet vi trådte ind i lobbyen på hotellet, blev vi mødt af en sur lugt, som var der ikke blevet gjort rent i lang tid. Da vi ankom til vores værelse var denne lugt mere intens, så vi var nødt til at sprøjte med duft i rummet for, at overdøse den sure lugt. Rummet var utrolig varmt, lagnerne helt fugtige og klamme, og på badeværelset lå der hår fra tidligere gæster i badet, samt at der var blod eller afføring omkring armaturet - ligeledes hang der en død klasket flue på væggen. Vi blev henvist til et andet værelse, men idet vi åbnede døren til det nye værelse, sad der en anden indtjekket gæst på netop dette værelse. Ca. 30 min efter fik vi et tredje værelse, som heldigvis virkede mere rent, men lugtede stadig en anelse surt. Derudover er der meget lydt fra de omkringliggende værelser, gangen samt vejen ude foran.
Stayed 1 night in Aug 2023

10/10 Excellent

Jacek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Bart

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay. Rooms spacious but basic. Bedding clean and beds comfortable. Bathroom got everything you would need and very spacious. Getting to hotel is easy just 2km of motorway. Staff friendly and helpful. Parking at hotel is €5 and using sauna also €5. Breakfast is fabulous. Buffet style. Plenty to choose from. Great coffee and teas, continental meats and cheese, jams, cereals, bit of english breakfast if you want as well. Fresh breads and rolls, pastries and fruit. Would definatel stay again if driving that way. Price is just right.
Stayed 1 night in Jul 2023

8/10 Good

Hermanenko

Stayed 1 night in Jul 2023

10/10 Excellent

Rika

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed at this location without any expectations but it was so nice and convenient location right off tge highway on the way to Berlin about 90 mins way. The room was nice and large with clean bathroom and bathtub. Hairdryer, hand soap, lotion, shampoo, conditioner and bodywash were available. About 8 mins away from a shopping mall and a beautiful downtown of Magdeburg.
Stayed 1 night in Jul 2023

10/10 Excellent

Rika

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the highway #2 Shopping mall in 6mins (Sunday's closed) Clean room with a bath tub Body wash, shampoo, conditioner, hand soap and lotion. Coffee maker and electric pot with coffee pods and tea bags Great value!
Stayed 1 night in Jul 2023

10/10 Excellent

Lars Erik

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

4/10 Poor

Jakub

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
There are better places in the neighbourhood
Where to start... If you'd like to go back in time and see how it was when DDR existed, go to this hotel. You could still smell in the room old cigarettes... Don't get me wrong, room was cleaned and non smoking, but it was not renovated for ages, not even refreshed, so the smell stayed in the walls, furniture etc. No air con, so when it's 30 celcius outside you will have terrible night. You can get the fan from the reception, straight from the 80s. Very small and fails to deliver. Pet policy is a scam, really. They charge 50 EUR for a pet. 72 eur room for 2 people with breakfast, pet additionally 50 eur. Let it sink in. Contrast, 5km away, 1 more star, brand new hotel and they charge 15 eur per Pet. Accor 10 EUR. Breakfast. It's hard to burn scrambled eggs, but it's possible in Magdeburg Hotel. 1 thing is burn, another is serve it... 1 bright thing is lady at the reception who was protecting company policies but was trying to help out tired customer. Kudos to her, she was only filling in from another hotel due to staff shortage, and although she was a bit arrogant and not so polite, she was doing her best to solve for the customer. I just hope this investment company that owns this hotel is paying descent salaries for it's employees that have heart to work in such difficult environment. The will be Courtyard by Marriott soon, quite honestly now they are far away from any type of Marriott Bonvoy hotels.
Stayed 1 night in Jul 2023

8/10 Good

Aiden

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good stay and a nice room for the price. Quiet too.

8/10 Good

Heimo

Stayed 1 night in Jun 2023

6/10 Okay

Janus Atli

Stayed 5 nights in Jun 2023

8/10 Good

Silvio

Stayed 1 night in Jun 2023

2/10 Terrible

Giuseppe

Stayed 2 nights in May 2023

8/10 Good

Stefan

Stayed 1 night in May 2023

6/10 Okay

Anita

Stayed 1 night in May 2023

8/10 Good

Sharon

Business traveller
Liked: Cleanliness, staff & service, amenities
The place is nice and clean, desk was open at 1:30AM! It’s 4-7 minutes from highway no 2, Nice and rich breakfast, The direction from highway was not clear, it take me time to found the hotel,
Stayed 1 night in Apr 2023
Response from Katrin Rother, hotel director on 25 Apr 2023
Dear guest, thank you for staying with us and sharing your feedback. We appreciate your praise and hope to welcome you back soon.Kind regards,

10/10 Excellent

Jozef

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Katrin Rother, hotel director on 25 Apr 2023
Dear guest,thank you for staying with us and sharing your feedback. We appreciate your praise and hope to welcome you back soon.Kind regards,

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Stayed 1 night in Sep 2022
Response from Katrin Rother, hotel director on 22 Sept 2022
Dear guest,thank you for staying with us at NH Magdeburg and sharing your feedback. We appreciate your praise and hope to welcome you back soon.Best regards,

4/10 Poor

Peter

Stayed 1 night in Sep 2022
Response from Katrin Rother, hotel director on 20 Sept 2022
Dear guest,thank you for staying with us at NH Magdeburg and sharing your feedback. We appreciate your praise and hope to welcome you back soon.Best regards,

10/10 Excellent

jozef

Stayed 1 night in Sep 2022
Response from Katrin Rother, hotel director on 7 Sept 2022
Dear guest,thank you for staying with us at NH Magdeburg and sharing your feedback. We appreciate your praise and hope to welcome you back soon.Best regards,

6/10 Okay

graeme

Business traveller
Liked: Staff & service
A 1980s DDR relic.
Old hotel needs refurb and updating .
Stayed 1 night in Oct 2021
Response from Katrin Rother, hotel director on 28 Oct 2021
Dear guest, Thank you for your visit and your feedback. We regret that your stay was so disappointing and we apologize for the inconvenience. We have shared your comment with our head office, as refurbishments are planned and prioritized by them and unfortunately it has not yet been our turn. The hotel did not exist yet in the 80s, but was opened in 1994. We hope to welcome you back in one of the hotels of the NH Hotel Group. Many of them have been refurbished or are even brand new. Best regards,

6/10 Okay

Peter

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Terrible service
With the exception of the Manger who checked us in the service was terrible. The safe didn't work and the option was to move rooms or wait until Monday for a maintenance person. We had to pay a fee to park in the private grounds of the hotel. We had a very long journey and had to leave the hotel at 6:45am. At 6am i tried to find some coffee, water but the staff told me there wasn't any even though at 7am was a buffet breakfast. At 6:45 the same story, except three staff were sitting chatting having coffee, and they told us sorry we would have to wait. Nothing was available in the room. Terrible service,
Stayed 1 night in Oct 2021
Response from Katrin Rother, hotel director on 12 Oct 2021
Dear guest, thank you for staying with us and sharing your feedback. I apologize for the bad service experience you suffered. This is definitely not the way, our guests should be treated. I have shared your words with the respective departments to make sure, this behavior will not be repeated. We hope to welcome you back to show you, that we can do better. Best regards,

10/10 Excellent

Masami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful staff and clean, calm
Very helpful staff , clean room and located in very calm area. If you visit Magdeburg , I highly recommend you to stay at this hotel.
Stayed 1 night in Jun 2021
Response from Katrin Rother, hotel director on 24 Jun 2021
Dear guest, thank you for staying with us at NH Magdeburg and sharing your feedback. We appreciate your praise of our service and quiet location and have shared your words with the team. We hope to welcome you back soon. Best regards,

4/10 Poor

Paulina

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The personnel was super nice and friendly but there are 2 things that left a very bad feeling after my stay: not working toilet flush... + in the room it was very cold , like 14 degrees, heating was off and it took few hours before the temperature was acceptable.... I understand saving on hearing but if they rent rooms and know about guests arrival upfront, I should be heated at least before guest arrival....
Stayed 1 night in Mar 2021
Response from Katrin Rother hotel director on 9 Mar 2021
Dear guest, thank you for staying with us and sharing your feedback. We apologize for the cold room and the toilet flush. The hotel reopened on 1st March and the heating in all rooms was turned into higher heating mode before the opening date - I only can imagine, that we forgot your room by mistake. I will also have the tolet flush checked by our maintenance staff. We hope to welcome you back. Best regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Response from Katrin Rother hotel director on 2 Sept 2020
Dear guest, thank you for staying with us and sharing your feedback. We appreciate your praise and hope to welcome you back soon. Best regards,

2/10 Terrible

Justyna

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A big dissapointment
The experience we've had was quite horrible. We arrived to spend 1 night on our way to another country. The hotel advertised that they have implemented a deep cleaning and desinfection of the hotel rooms so I was expecting a nice fresh smell but our room smelled quite dusty and definitely not clean nor fresh and the decor was quite outdated. The restaurant's chairs were very dirty. But the most disgusting surprise was, when in the middle of the night we woke up to the smell of urine (not ours) and we found out that someone peed on the duvet and they only changed the duvet cover but not the duvet itself so the smell was there. Very disappointed....
Stayed 1 night in Jun 2020
Response from Katrin Rother hotel director on 7 Aug 2020
Dear guest, thank you for staying with us and sharing your feedback. We apologize for the inconveniences you suffered during your stay and have shared your feedback with our housekeeping department to prevent that to happen again. Best regards,

10/10 Excellent

Morten

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, clean, nice, great value
Stayed 1 night in Jul 2020
Response from Katrin Rother hotel director on 3 Aug 2020
Dear guest, thank you for staying with us and sharing your feedback. We appreciate your praise and hope to welcome you back soon. Best regards,

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2020
Response from Katrin Rother hotel director on 28 Jun 2020
Dear guest, thank you for staying with us and sharing your feedback. We appreciate your praise and hope to welcome you back soon. Best regards,

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020
Response from Katrin Rother hotel director on 28 Jun 2020
Dear guest, thank you for staying with us and sharing your feedback. We appreciate your praise and hope to welcome you back soon. Best regards,

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Feb 2020
Response from Katrin Rother hotel director on 22 Feb 2020
Dear guest, thank you for staying with us and sharing your feedback. We appreciate your praise and hope to welcome you back soon. Best regards,

10/10 Excellent

Ryszard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel near motorway
Everything was great but in this hotel they don't have those one time use" slippers so I was disappointed I had to walk bare feet. I would like to encourage management to provide those especially that it is a 4-stars hotel.
Stayed 1 night in Dec 2019
Response from Katrin Rother, hotel director on 23 Dec 2019
Dear guest, thank you for staying with us and sharing your feedback. Slippers are part of the amenties in our superior rooms only, but if you reserved a standard room, you can request them at the reception. We hope to welcome you back. Best regards,

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for travelers
Stayed 2 nights in Oct 2019
Response from Katrin Rother, hotel director on 2 Nov 2019
Dear guest, thank you for staying with us and sharing your feedback. We appreciate your praise and hope to welcome you back soon. Best regards,

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Handy enough place near the highway. Two main complaints. #1 - charging for parking. This hotel isn't really in a city center, so most people will arrive by car. Why not just build it into the price? #2 - wifi is ridiculously slow. I've had faster connections in rural Myanmar. Mentioned it to the desk.The woman blamed it on their ISP. But didn't the hotel pick them? Its not horrible, but these issues should be resolved.
Stayed 1 night in Aug 2019
Response from NH Magdeburg on 21 Aug 2019
Dear Guest, First of all we want to say thank you that you took your time to share your experiences with us. We are very pleased that you were satisfied with our facilities and services and that you felt comfortable with us. According to a decision of the German Federal Finance Court (dated 01.03.2016) hotels have to pay the full VAT rate (19%) for every parking lot. Therefore a free parking is no longer possible as the pure accommodation has a reduced tax rate and the hotels have to charge an extra fee. We would be glad to welcome you again soon in Ebendorf. Your team of NH Magdeburg!

8/10 Good

Andrei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
large and clean room, nice staff. breakfast greens are cut/chopped in the previous evening, therefore not so fresh WI-FI , although is free (no paid option) is unusable , each email is a pain to send/receive. (connection bandwidth is under 1mbs)
Stayed 5 nights in Jul 2019
Response from NH Magdeburg on 8 Aug 2019
Dear Guest, First of all we want to say thank you that you took your time to share your experiences with us. We are very pleased that you were satisfied with our facilities and services and that you felt comfortable with us. We would be glad to welcome you again soon in Ebendorf. Your team of NH Magdeburg!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019
Response from NH Magdeburg on 18 Jul 2019
Lieber Gast, Vielen Dank, dass Sie sich die Zeit genommen haben für eine Bewertung. Wir freuen uns, dass Sie einen angenehmen Aufenthalt bei uns hatten und über das gute Feedback. Wir würden uns freuen, Sie bald wieder bei uns begrüßen zu dürfen. Ihr Team vom NH Hotel Magdeburg

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Katrin Rother, hotel director on 24 Jun 2019
Dear guest, thank you for staying with us again and sharing your feedback. We appreciate your praise and hope to welcome you back soon. Best regards,