thanks a lot Hermann

really thanks Adamas

Estimada Carmenza, lo sentimos mucho que Usted no ha sabido elegir bien el hostal. Pues ha querido reservar en nuestro hostal pagando en tres personas 80 euro al dia incluido desayuno, y pretendia un hotel a 3 estrellas. Pues un Hotel a 3 etrella en Barcelona en el año 2022 costa como minimo 200 euro sin desayuno, Ademas usted es la unica que se ha quejado de nuestro muy muy rico desayuno que vendemos al publico de la calle por 10 euro a persona. Usted no ha leido in ningun momento como funciona nuestro Hostal y no hay ni un hostal que cambia las sabanas...y si solo usted comunicava con el personal, pues habia podido hacer uno esfuerzo. ...que tenga buenos dias

Ndoj you are so lol to give to us 10 points...really thanks from every one working in the hostal

Dear customer. We are really sorry that she didn't have a good experience. He is very strange about the lack of cooperation of the staff of the hostal, when everyone speaks well of their friendliness and availability. There has certainly been a misunderstanding. We will speak to the staff. Thanks for writing it. But as regards the criticism of costs, he must publish the criticism directly to the web he used and not to us; as far as the air conditioning is concerned: they are autonomous for each room, and if you have used the "sleep" mode it is normal that it switches off in the night.

we are sorry to see that there are still people who use this very important world communication medium, to convey their frustrations, contaminating the reality of the structure.The customer in question has not read all the information about the hotel and the fees to pay. He also didn't advise to come with a dog. Comes from russia and just wants to speak russian, arrives outside reception hours, etc etc. He enters the cafeteria with an almost abnormal arrogance, treating the reception girl badly, and right at that moment there was the master: the master in no case, in no case, allows the lack of respect for the staff. The customer is not always right. Respect first of all. the guarantee of 200 euros has been unfrozen, but the person does not understand and thinks that we have withheld them. Cool!!!!

Dear thanks to write your opinion and as we are in democratic way, we write the real true: first point you did not read nothing about your reservacion. You arrived after check in time when the hostal was closed and we acept you just because we like to be lovely. The check in online is obligatory but us you are really arrongant ( that is the opinion of the receptinist) you did not make check in online. About wrong room, was just a missunderstanding and the error has been fied in 2 minutes. we hope next time you go to sleep in hotel and not in hostal

merci merci Alfredo

dear the only person extreme rude was you that you booked for 4 people and you entry in the Hostal in 5 people!!! That it is not correct in absolutly, That is not resepct in absolutly!!! what did you pretend from the staff? what? tell me what, please i am curious

thanks very much Michael...we need review like yours

Dear in this democratic way your review is publicated, but please to look our opinion too: we give to you like a guest 1 point, just 1 point as : you trat the personal of Break Bcn like a slave and here we live in Spain, not in other country; you have been really a dirty guest and you left the room so dirty so dirty that it is really incredible.....so never we would like to have a guest like you

thanks a lot Jasmine

gracias

KRISTI REALLY THANKS TO WRITE THIS REVIEW HAVE GOOD TIME

thanks really really thanks you are so nice to give to us 10 points gabriel and selvin

dear thanks to give to us 5 and sorry for smelt...it is Barcelona very old city...and we can just clean clean clean a lot and you right to write that about the Tax and you shouls reclaim to expedia group, as they should displayed very well from the start but we are not able to change this, but is good that you write, so uf the guest ready your review...for sure them will look better ciao

REALLY THANKS Adres you wroten exatly what we are and what we love to be thanks again

thanks a lot for your serious review ciao

Ciao grazie del bel comentario. Via email sembriamo freddi, ma e' solo por la fretta di rsipondere tutti. All arrivo siamo piu rilassati e aperti al contatto umano. In ogni caso l amabilita' e' di entrambi, perche siete stati anche voi sempre gentili. Abbiamo alcune critiche che siamo stati antipatici, ma in realta' tutto dipende dal primo passo e come voi o come me e i miei colleghi...siamo stati gentili un abbraccio e ti auguro una bella e comoda gestazione ciao

thanks very muche for the honest and true review

it is not correct to publicate an review as you have not been guest, as you wrong date of booking

thanks Andrea...from 01 marz 2019 to 30 oct 2019 the breakfast is improved but in winter cause the price very down, we dont have range to make a big breakfast....anyway it was a pleasure to meet you

dear first point in center of barcelona youlike to find a room at the price 70 euro, second point we are hsotal and not hotel 3 point to be kindly with you, we gived back 14 euro just to be kindly...next time we will not make any doscount at any one as the info are publicated in the web and it is fault of the web provide if they make publicacion with small lecter

Thanks, yes we are an hostal but with private bath...better then share bath and wait one houre to go at the toilet...is n't?

thanks for give to us 5 point

THANKS A LOT