Outdoor pool, pool umbrellas, pool loungers

Reviews of Bar Harbor Grand Hotel

2.5 out of 5
Bar Harbor Grand Hotel
269 Main Street, Bar Harbor, ME

Reviews

9.6

Exceptional

Rating 10 - Excellent. 823 out of 1012 reviews" "
Rating 8 - Good. 164 out of 1012 reviews" "
Rating 6 - Okay. 18 out of 1012 reviews" "
Rating 4 - Poor. 5 out of 1012 reviews" "
Rating 2 - Terrible. 2 out of 1012 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in May 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, breakfast and large rooms. Everything and everyone was amazing!!
Stayed 6 nights in May 2024
Response from BHG on 25 May 2024
We are so happy that you enjoyed your stay with us. As you noted, our rooms are spacious, and our staff members go out of their way to make sure you have a great time, from breakfast to sleep time.

8/10 Good

David, Penacook

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked its close proximity to Bar Harbour stores, restaurants and the obvious Acadia National Park! No in room microwave. The buffet area was a bit small. We were all basically shoulder to shoulder which made breakfast not very enjoyable… Create to areas or expand to have more space to enjoy breakfast..These are minor issues that can be adjusted.. 4.34 our of 5 ..
Stayed 1 night in May 2024
Response from BHG on 24 May 2024
Hi, David. Thank you for taking the time to review our hotel. The next time you stay here, tell us that you'd like a microwave in your room and we will put one there.

10/10 Excellent

Sherry

Liked: Property conditions & facilities
Stayed 2 nights in May 2024
Response from BHG on 25 May 2024
On behalf of everyone at the Bar Harbor Grand Hotel, thank you for your review. We hope to see you again the next time you visit Bar Harbor.

10/10 Excellent

Varinder, Floral Park

Travelled with family
Very good place and excellent service
Stayed 1 night in May 2024
Response from BHG on 20 May 2024
It was our pleasure having you as a guest at the Bar Harbor Grand Hotel. Thank you for taking the time to post your review.

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and location. Would stay again.
Stayed 3 nights in May 2024
Response from BHG on 20 May 2024
We are so happy that you enjoyed your stay with us. We hope to see you again soon.

10/10 Excellent

Janine

Stayed 2 nights in May 2024
Response from BHG on 20 May 2024
We appreciate the 5-star review, and we are delighted that you enjoyed your stay at the Bar Harbor Grand.

10/10 Excellent

Dana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Note: We stayed in early May, before peak season. We loved EVERYTHING about this hotel. The hotel itself, the staff, the breakfast. I have absolutely nothing bad to say. We asked for late checkout on our last day because we wanted to go for one last hike and then come back and shower, and it was not a problem at all. I imagine that would be different had it been peak season, so I'm glad we booked in the off season. I would recommend this hotel to anyone traveling to Bar Harbor.
Stayed 2 nights in May 2024
Response from BHG on 14 May 2024
Greetings from all your friends at the Bar Harbor Grand. We are delighted that you enjoyed your stay so much that you are sharing your experiences with others. As you noted, there's lots to see and do here even early in the season (and it's a great way to avoid the crowds). We hope to see you again on your next trip to this area.

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from BHG on 14 May 2024
On behalf of everyone at the Bar Harbor Grand Hotel, thank you for your 5-star review.

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
The front seat is so friendly & helpful. 24 hours coffee& tea , various choice of free breakfast make you feel like home
Stayed 1 night in May 2024
Response from BHG on 14 May 2024
It means a lot to us that you enjoyed your stay at the Bar Harbor Grand Hotel. We like to think of ourselves as the friendliest place in Bar Harbor.

10/10 Excellent

Darrell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in May 2024
Response from BHG on 14 May 2024
Thank you for the 5-star review. We hope to see you again when you next visit the beautiful Acadia area.

10/10 Excellent

Cathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very clean and comfortable, with nice furnishings. Staff interactions were friendly and helpful. I would gladly stay here again!
Stayed 2 nights in May 2024
Response from BHG on 11 May 2024
On behalf of the entire staff of the Bar Harbor Grand Hotel, thank you for your 5-star review. We certainly hope that you can come back and stay here again.

10/10 Excellent

hua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the location and the quality of severice
Stayed 1 night in May 2024
Response from BHG on 11 May 2024
We just want to let you know that we appreciate the 5-star review. We are all delighted that you are enjoying your stay with us.

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from BHG on 10 May 2024
We hope to see you again on your next trip to Bar Harbor.

10/10 Excellent

Sarah Jane, Jacksonville

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
CLEANLINESS! All the staff are very polite and provide superb customer service! The location is perfect.
Stayed 1 night in May 2024
Response from BHG on 10 May 2024
It was our pleasure having you as a guest. As you experienced, our housekeeping staff members are super professionals--and they love to keep everything immaculate. At the Bar Harbor Grand, customer service is what we're all about.

10/10 Excellent

Emma

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was quick at check in, breakfast was fresh and rooms were clean. Perfect walking distance to restaurants and shopping!
Stayed 1 night in Apr 2024
Response from BHG on 10 May 2024
As you pointed out, our location is perfect -- a short walk to everything in town. And when you are finished with a day of hiking, shopping, and sightseeing, we've got a clean and comfortable room waiting for you.

10/10 Excellent

Jovian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended. So thankful I chose to stay here for my holiday. Walking distance to some of the best food in town and easy drive to main attractions.
Stayed 2 nights in May 2024
Response from BHG on 10 May 2024
With Acadia Nat'l Park just a few miles away, and everything in town just a few steps from our door, we are the ideal location. Thanks for the review, and thanks for staying with us.

10/10 Excellent

Robin

Travelled with partner
Liked: Staff & service, property conditions & facilities
From check-in and throughout our stay, this property was 5 out of 5 stars. Staff very friendly and we got several great recommendations for restaurants and spots to see in Acadia National Park. The room was huge and the beds very comfortable.
Stayed 3 nights in May 2024
Response from BHG on 10 May 2024
We appreciate your review very much. Our staff loves to make recommendations and suggestions for our guests. We know about everything in town and all the sights in Acadia. We hope to see you again soon.

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Updated
Stayed 5 nights in Apr 2024
Response from BHG on 7 May 2024
Thank you for the 4-star review. It was a pleasure having you as a guest here.

10/10 Excellent

Vincent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed with my family for 4 days and had a great experience. The hotel staff were welcoming, friendly and helpful. The breakfast buffet spread and service is to be commended, I observed that the staff were very attentive and proactive making sure the guest’s every need was taken care of. I even observed one staff going above and beyond to get food for a guest directly from the kitchen as the guest expressed his desire for muffins. All in all, very happy with my stay here and recommend this hotel to anyone. I will most certainly stay here again when we visit next time. Well done Bar Harbor Grand Hotel!
Stayed 4 nights in May 2024
Response from BHG on 7 May 2024
Thank you for taking the time to review our hotel, it's appreciated. We are so happy that you had a wonderful stay with us. We all look forward to seeing you again on your next visit.

10/10 Excellent

Julie, Falmouth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really cute hotel with a great breakfast and within walking distance of everything.
Stayed 1 night in May 2024
Response from BHG on 7 May 2024
Greetings from the Bar Harbor Grand Hotel...and thank you for the review. As you noted, our location is perfect--just a short stroll to all the restaurants, shops, and attractions in Bar Harbor Village. And, of course, we are a short drive into Acadia National Park.

8/10 Good

Jesse

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024
Response from BHG on 7 May 2024
We are thrilled that you had a great time at our hotel. Thank you for the 4-star review.

10/10 Excellent

Michelle

Stayed 1 night in Apr 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful breakfast and very friendly staff. The room was very comfortable
Stayed 1 night in May 2024
Response from BHG on 7 May 2024
On behalf of everyone at the Bar Harbor Grand Hotel, thank you for your 5-star review. We are happy that you enjoyed your stay and our included breakfast.

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our visit. Reception staff were fantastic. Breakfast was excellent.
Stayed 2 nights in May 2024
Response from BHG on 7 May 2024
From the moment you walk into our hotel, to the time you leave, we always go out of our way to make sure that you have a wonderful experience at the Bar Harbor Grand. Thanks for your review, and we hope to see you again soon.

10/10 Excellent

Audrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, excellent staff! Everyone was so friendly, especially Gavin who checked us in! :)
Stayed 4 nights in Apr 2024
Response from BHG on 4 May 2024
Thank you for the 5-star review! We are delighted that you had a wonderful time at the Grand Hotel.

10/10 Excellent

jingyi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family room, experience is good
Stayed 1 night in Apr 2024
Response from BHG on 4 May 2024
On behalf of everyone at the Bar Harbor Grand, thank you for taking the time to review our hotel. It means a lot to us that you enjoyed your stay.

10/10 Excellent

susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gentleman in charge of the breakfast was great. We had fresh fruit and other great choices every morning! The front desk staff was very helpful especially Neil. Can’t wait to come back.
Stayed 3 nights in Apr 2024
Response from BHG on 4 May 2024
As you experienced, our staff goes out of its way to exceed expectations every day, in every way. We can't wait for you to come back.

10/10 Excellent

Abby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very comfortable and clean hotel. Close location to downtown and the breakfast was much better than your ordinary hotel! Would definitely stay again!
Stayed 1 night in Apr 2024
Response from BHG on 29 Apr 2024
Thank you for the 5-star review! We hope to see you again the next time you visit this area.

10/10 Excellent

Kaimoon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I felt safe and at home here. I was able to slow my mind down from all the traveling and was able to sit down at a nearby cafe, and get some online work done. Staff was amazing and the breakfast was honestly one of the best hotel breakfasts I’ve ever had. I specifically book hotels based on their breakfast’s. 10/10 rating.
Stayed 2 nights in Apr 2024
Response from BHG on 29 Apr 2024
As you discovered, Bar Harbor is a great place to slow down and savor the moment --- and we are happy to have helped you enjoy your time here. Thank you for calling out our breakfast. Joshua, our breakfast chef, is a marvel!

10/10 Excellent

Woodrow

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the centre of all I wanted to do. Could walk everywhere.
Stayed 1 night in Apr 2024
Response from BHG on 27 Apr 2024
As you discovered, our ideal location is one of our greatest assets. When you stay here, you can walk to all the restaurants, shops, and attractions in the village. You can simply park in our parking lot and walk to everything. And Acadia National Park is just a short drive. Thank you for staying with us.

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courteous and professional service, clean comfortable rooms, great breakfast, gorgeous island!
Stayed 3 nights in Apr 2024
Response from BHG on 22 Apr 2024
We're so happy that you enjoyed your stay with us at the Grand. Hope to see you again when you next visit our gorgeous island.

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from BHG on 22 Apr 2024
Thank you for the 5-star review, it means a lot to us. We're very happy that you enjoyed your stay with us.

10/10 Excellent

Dowon

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Apr 2024
Response from BHG on 18 Apr 2024
Thank you for taking the time to review our hotel. We hope to see you again when you next visit beautiful Bar Harbor.

10/10 Excellent

Sanford

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were immaculate, cleaned totally during our stay, and offered every convenience of any of the finest of hotels. A very well done included breakfast on top[ of all. A wonderful gem in the middle of Bar Harbor.
Stayed 2 nights in Apr 2024
Response from BHG on 16 Apr 2024
Thank you for the 5-star review! We are delighted that you enjoyed our immaculate rooms, delicious breakfast and hotel amenities. We can't wait to see you again when you next visit beautiful Bar Harbor.

10/10 Excellent

Rafael, Clinton

Travelled with partner
Liked: Staff & service, property conditions & facilities
Spacious rooms, available parking, great location
Stayed 2 nights in Apr 2024
Response from BHG on 16 Apr 2024
Hi, Raphael. We thank you for taking the time to review our hotel. As you noted, our convenient location and on-site parking are big plusses when you stay at the Grand. Please come back soon!

2/10 Terrible

Julia

Stayed 1 night in Apr 2024
Response from J'aime Robinson on 6 May 2024
Hello Julia, Would you please explain what happened during your stay that caused you to give us a 1-star rating? Was there an issue during your stay? Was there something that was brought to our attention that we didn't resolve? Was there something about the hotel or staff that prompted this rating? We would like to understand the reasoning behind the rating so we can fix any issues that there might have been, and improve for the future. Thank you.

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, exselet service and great breakfast.
Stayed 2 nights in Apr 2024
Response from BHG on 12 Apr 2024
We appreciate your review---and we are pleased that our service and breakfast helped make your vacation in Bar Harbor even nicer.

10/10 Excellent

Donald

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from BHG on 12 Apr 2024
On behalf of everyone at the Bar Harbor Grand Hotel, thank you for your review. We hope to see you again the next time you visit this area.

8/10 Good

Jason

Stayed 1 night in Apr 2024
Response from BHG on 10 May 2024
Hi, Jason. Thanks for taking the time to review our hotel. We have more great things for you on your next stay in the area.

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from BHG on 12 Apr 2024
Thank you for your 5-star review. It means a lot to us to know that you had a great time with us.

10/10 Excellent

Kate

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice hotel. staff is amazing
Stayed 2 nights in Mar 2024
Response from BHG on 4 Apr 2024
We appreciate your 5-star review of the Bar Harbor Grand Hotel. At the Grand, we are very proud of our staff. We try to be amazing every day. Please visit us again the next time you are in Bar Harbor.

10/10 Excellent

Belinda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, wonderful front desk staff, terrific location!
Stayed 1 night in Mar 2024
Response from BHG on 4 Apr 2024
Thank you for the review and for calling out our front desk staff and location. We are proud of our ideal location (walking distance to everything in town) and our friendly, helpful staff. We hope to see you again the next time you visit Bar Harbor.

10/10 Excellent

William

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
I thought that the hotel was very comfortable and in a great location, my friends and I could walk all around town as the hotel was right there. The prices were also not bad at all.
Stayed 4 nights in Nov 2023

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding STAFF
Stayed 4 nights in Nov 2023

10/10 Excellent

Maria Lisa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
First trip to Bar Harbor. This hotel is in a great location to the shops/restaurants/water and Acadia. Nice breakfast to start your day. Staff so friendly. We really enjoyed ourselves.
Stayed 1 night in Nov 2023

8/10 Good

Christina

Stayed 4 nights in Nov 2023
Response from J'aime Robinson on 15 Nov 2023
Thank you for your review! We hope you had a wonderful time here at The Bar Harbor Grand and we hope to see you again in the future!

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great downtown hotel
Our stay was great. Staff was attentive and helpful. Our room was clean and spacious. Breakfast was better than other hotels continental breakfast. Very much enjoyed our stay.
Stayed 2 nights in Nov 2023
Response from J'aime Robinson on 15 Nov 2023
Thank you for your great review. We are pleased to see that you enjoyed the hotel in full. Our staff love what we do and we are pleased to see that it shines through in our hardwork. We hope you get the chance to stay again in the future.

10/10 Excellent

richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so friendly went above and beyond to help us out with what was going on in the area
Stayed 1 night in Nov 2023
Response from J'aime Robinson on 15 Nov 2023
Thank you for the wonderful review! We are pleased to see that the staff made a great impact on your stay with us. We hope to welcome you back in the future!

10/10 Excellent

Rosemarie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the old world charm of this hotel. The staff members were friendly and the breakfast was good. Location is ideal.
Stayed 1 night in Nov 2023
Response from J'aime Robinson on 15 Nov 2023
Thank you for your wonderful review! We are pleased to see that you enjoyed your stay. We hope you get the chance to stay with us agin in the future!