Exterior

Reviews of Villa Puri Ayu

3.5 out of 5
Villa Puri Ayu
Jalan Cemara, Semawang, Sanur, Denpasar, Bali

Reviews

8.0

Very good

Rating 10 - Excellent. 138 out of 480 reviews" "
Rating 8 - Good. 212 out of 480 reviews" "
Rating 6 - Okay. 98 out of 480 reviews" "
Rating 4 - Poor. 22 out of 480 reviews" "
Rating 2 - Terrible. 10 out of 480 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Anthony

Stayed 3 nights in Feb 2024

10/10 Excellent

Terence

Stayed 5 nights in Oct 2023

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, property conditions & facilities
Lighting made it difficult to read at night.
Stayed 1 night in Sep 2023

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2023

8/10 Good

SYED NASIRIN

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worth the money you paid.
Stayed 3 nights in Jul 2023

10/10 Excellent

David, REDHEAD

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful quiet peaceful place to stay that still has the real Balinese feel to it.
Stayed 28 nights in Jun 2023

2/10 Terrible

Paul

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Just horrible, first room urine stains on mattress, smelly, saliva stained pillows. So we got moved to another room which was no better as seen in photos and this was the newer area. I could live with broken fixtures but dirty mattresses that’s going too far. Breakfast bowls chipped, just no concern for others health and safety. And the towels, either marked, blood stains or holes in them. No one should stay here.

10/10 Excellent

Terence

Liked: Staff & service
Property a bit run down but staff excellent and great breakasts
Stayed 5 nights in Jun 2023

8/10 Good

Heather

Liked: Cleanliness, staff & service
Stayed 10 nights in May 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 10 nights in Dec 2022

8/10 Good

Joyce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: Decent location and good value. Staff were very friendly and helpful. Breakfast included both western and Indonesian options. On site surf and SUP rentals. Cons: wifi in the room was spotty but otherwise was working well in public areas. The place could use a bit of repairs - the plaster was peeling in our bathroom and the door handle was very loose.
Stayed 4 nights in Sep 2022

6/10 Okay

Kirsty

Travelled with family
Liked: Cleanliness, staff & service
The location was good and so was the design of the rooms. Though they did need some maintenance. The location of our room was not ideal as if we had the curtains open we could see directly into the room opposite.
Stayed 7 nights in Sep 2022

8/10 Good

chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Property just opening after Covid and getting better every day
Stayed 3 nights in Jun 2022

10/10 Excellent

Gulvinder Singh, Selangor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy and beautiful property
Stayed 1 night in Dec 2021
Response from Guntur adi on 12 Jan 2022
Thank you for have been stay with us, We are looking forward to see you again, Best regards.

4/10 Poor

Leentje

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was unable to go due to covid_19 no refund or credit offered
Stayed 3 nights in Oct 2020
Response from Guntur adi on 15 Oct 2020
Dear Guest, Thank you for your time to write comment, we will contact hotel.com for refund your money, we are apologize for you inconvenience in this situation we are offer free cancelation, keep healthy, hope next time you choosing us again for your stay on your holidays in Bali, Best Regards

8/10 Good

Valentin P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and Friendly, could be more understanding.
It was a short stay for transit but clean and comfortable. We were regulars and Bali was very empty because of corona. We asked for late check out and they gave us an extra hour or 2. We would have appreciated another hour or so longer.
Stayed 2 nights in Mar 2020

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Make sure you get one of the new rooms.
I stayed at the Villa Puri Ayu as a low cost hotel that is close to the beach. The newer rooms are slightly more expensive but are so much better than the old rooms which are very tired. It is not a 5 star hotel, so the services available are minimal, but the newer rooms are very much fit for purpose. The breakfast is basic but perfectly adequate, and there are many other choices around if you do not want to take advantage of the free breakfast. I would like to point out that although the beds were made well each day, the sheets are not changed daily, but then again they aren't at home either! Overall, perfectly adequate for the price with friendly staff.
Stayed 5 nights in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2020

8/10 Good

robert

Liked: Cleanliness, staff & service, room comfort
Value for money
Nice quiet location close to the beach. You can get a massage by the pool. However the breakfast isn’t that good. Other than that it’s great.
Stayed 2 nights in Jan 2020

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sanur is good choice
Stay in the new part of the hotel, rooms are way nicer. Sanur is the Waikiki of Bali, great walkway along the beach.
Stayed 7 nights in Jan 2020

6/10 Okay

William

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great Staff / But so-so property
Like all of Bali, Internet is poor. Friendly staff, and very accommodating. But would give it a C+ for area, and hotel hotel grounds.
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The villa location is pretty good, close to the beach and there're a lot of restaurants around.
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the garden atmosphere and friendly staff. Always a pleasure to stay here.
Stayed 11 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Villa Puri Ayu, is a fabulous place to stay, it is quiet and small and with wonderfull staff. It is a great three star unique little place close to the beach.
Stayed 12 nights in Sep 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff were lovely but the accommodation and property in general is in need of refurbishment, linens and towels need replacement, I do appreciate that it is well priced and I would stay again because I love the location but it really needs a lot of maintenance... loose dangerous tiles around one pool, decking in very bad repair around the main pool ... just needs refurbishment
Stayed 4 nights in Aug 2019

10/10 Excellent

Valentin P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2019

10/10 Excellent

Valentin P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

4/10 Poor

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Our room in the new section was very dark. Needed Windows. The room was clean and we loved the bath. The shower mixer fell off in your hand :(. The small pool had missing tiles and mould around the edges. The big pool was fine. We used the free bikes. They could use a little maintenance. The restaurant and frount of house wear great. Gave us everything we asked for and breakfast was good too. Thank you
Stayed 4 nights in Aug 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I Liked the property's location. In the last 2 years the other section of Puri Ayu fronting the main street has been developed, and the back section in which I staryed had good rooms but greatly neglected gardens. The gardens were looking very run down. I missed the back sections smorgasboard breakfast as we now had to walk up to the main smorgasboard for breakfast, and didn't have reception nearby. Nevertheless, good for the price. I would stay there again happily.
Stayed 8 nights in Jun 2019

10/10 Excellent

Verified traveller

Stayed 6 nights in Jun 2019

8/10 Good

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly hotel with good pool and lots of great restaurants around. There are new modern rooms and some traditional rooms which have great bathroom facilities but are not quite so spacious as the new rooms and sometimes the thatched roofs mean bits of nature fall into the room
Stayed 4 nights in Mar 2019

8/10 Good

Brian

Travelled with partner
Liked: Cleanliness, staff & service
The staff made it an enjoyable place to be.The staff were the overall highlight of our stay there.Breakfast was minimal and not much variation whatsoever.I would say I would like to come again but my partner is very doubtful. Maybe a shorter stay would appeal to her.
Stayed 15 nights in Jan 2019

10/10 Excellent

Kerry, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in a great position with lovely grounds and friendly people and at a great price.
Stayed 7 nights in Oct 2018

8/10 Good

Deborah, Perth WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very close to a very safe beach with small restaurants. Lovely clean pools. Has a bar attached who are happy to show sport on big screens.
Stayed 5 nights in Sep 2018

6/10 Okay

Christine

Liked: Cleanliness, staff & service
Concrete in paradice
Not the most fabulous place I have stayed at. The room was concrete, there was no tea or coffee but there was a kettle and cups. Maybe the older rooms would have a bit more flare. It was comfortable enough and the breakfast looked good. Had a little trouble explaining to the staff that my companions and I had coeliac disease and that we wanted them to cook nasi goreng using our soy sauce. I could have been a better communicator but there was no coffee in my room so wasn't at my best. A couple of us still ended up unwell from cross contamination.
Stayed 2 nights in Aug 2018

8/10 Good

Viv, Australia

Liked: Cleanliness, room comfort
Very quiet and still Excellent location close to beach and lots of restaurants
Stayed 7 nights in Aug 2018

10/10 Excellent

John, Perth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for the price point. Not lavish, but functional and in a great location close to the beach and the restaurant strip in Sanur. The internet wifi was patchy, great at times and sloooow at peak times, but I think that is the norm for Bali hotels. We don't go to Bali to sit on-line all day anyway. Breakfasts were good too which was a bonus.
Stayed 11 nights in Jul 2018

8/10 Good

Taylor

Liked: Staff & service, room comfort
2 bedroom apartment Good for a family
We stayed in the 2 bedroom apartment and it was like a separate house with an enclosed garden patio. It would be a great place to stay for a long period of time. It’s large with a full kitchen. It’s a little dated and not on the beach but close.
Stayed 1 night in Aug 2018

10/10 Excellent

Lisa, Melbounre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful little place to stay.
I continue to return to this wonderful little place. The staff are open and friendly, I feel completely safe traveling and staying by myself. Brilliant little place close to everything that you need in Sanur, very quiet. This is not a great big impersonal place, it is a small well run little place that you can relax at where people use you name at breakfast. They have recently opened new rooms so check them out as well. Great little place I would highly recommend.
Stayed 9 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value and close to the beach
Super friendly staff, amazing place a few steps away from a kitesurfing beach 😍
Stayed 1 night in Jun 2018

8/10 Good

Roy, Kelowna, B.C., Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Close to yoga, restaurants, spas/massage, ATM, money exchange, convenience stores, walking/biking path along beach front. Very quite and nice pool. Free use of bikes but they need upgrading.
Stayed 2 nights in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, very quiet, staff was very helpful and friendly. I will be staying there again
Stayed 7 nights in May 2018

8/10 Good

Mr Ashley R

Liked: Staff & service, room comfort
Stayed 8 nights in May 2018

6/10 Okay

Samantha, Cairns, QLD, Australia

Liked: Staff & service, room comfort
Nice quiet hotel.
Basic amenities like kettle and hair dryer were supplied upon request. However no coffee, tea or hair conditioner supplied. Bed was comfortable and room reasonably clean. Staff were friendly and courteous. We enjoyed the peacefulness that a small place can bring.
Stayed 7 nights in Apr 2018

8/10 Good

Louise, Newcastle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Love the location of this hotel. We stayed in the new section so rooms were great. Lots of polished concrete and very modern. Breakfast is average but enough choice to suit most people. Main pool is clean and good size. The only thing that wasn’t provided was tea making facilities which I think would be a bonus. Would definitely stay again

8/10 Good

judy, australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing & quiet
Close to beach, free bikes are great to have, but they are small & old, good pool for laps, breakfast fine, comfy beds, will stay again.
Stayed 2 nights in Mar 2018

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities
The best thing about this place is the outside bathroom. Within saying that the internet cuts out, the breakfast is limited and the costumer service it terrible.
Stayed 6 nights in Oct 2017

8/10 Good

lisa, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful little hotel
This is a wonderful little hotel tucked away down a side street. The staff are wonderful and friendly. It is an old style experience, however they have just built new rooms if you like everything brand new. I loved the outdoor bathroom in my room and the huge tub.
Stayed 12 nights in Sep 2017

6/10 Okay

Lorraine, New Zealand

Liked: Cleanliness, staff & service
Tired but comfortable
Nothing had changed since our last visit, just a lot more worn out and tired. The bed was comfortable but squeaked every time you moved, and the sheets were discoloured and had small holes. The staff start sweeping up leaves at 8.15am and make a lot of noise guess they're not on holiday. The room service lady is knocking on the door before 9am so make sure you put the do not disturb sign out. The Internet goes for 5 mins at a time then you have to refresh. They are building a new part to the villa and say they will do a makeover of the older units. The villa is close to the beach and restaurants, so we will visit again in 3 years and hopefully it's all clean and tidy
Stayed 5 nights in Aug 2017