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I had a great time...the staffs were helpful and amazing. Location is right in the middle of everything
hafeez
Stayed 4 nights in Apr 2024
Response from Four Seasons Hotel Baku on 29 Apr 2024
Dear Hafeez, Thank you for your review. It was a pleasure to have you as our guest. We are happy to read that you enjoyed everything we have to offer and would be delighted to welcome you back again soon!Best wishes, Four Seasons Hotel Baku
Luxurious hotel, very large and clean rooms, friendly staff, We will definitely stay here again
Gonul
Stayed 3 nights in Mar 2024
Response from Four Seasons Hotel Baku on 8 Apr 2024
Dear Gonul,Thank you for taking the time to write us a review. We are delighted your stay was up to your expectations and that you enjoyed your overall experience. We truly appreciate your feedback and hope to welcome you back again soon!Best wishes, Four Seasons Hotel Baku
10/10 Excellent
Fahad
26 Mar 2024
Fahad
Stayed 7 nights in Feb 2024
Response from Four Seasons Hotel Baku on 16 Apr 2024
Dear Fahad, Thank you very much for taking the time to share your feedback with us. We hope to see you again soon! Best wishes,
Response from PR Team, Four Seasons Hotel Baku on 4 Dec 2023
Dear Abdulla, Thank you for taking the time to write a review - we are happy that you enjoyed your overall experience particularly highlighting the location. We hope to be welcoming you at Four Seasons Hotel Baku again in the nearest future. Best wishes, Four Seasons Hotel Baku
Hotel manager Ozgut was exceptional addressing some minor issues with the room. You can see that management is very keen on providing 5 star service to a beautiful facility , that is located in very good part of the city.
Sofia
Stayed 4 nights in Oct 2023
Response from Four Seasons Hotel Baku on 17 Oct 2023
Dear Sofia, Thank you very much for taking the time to write such a wonderful feedback! It is a pleasure to read about our Hotel Manager Mr. Ozgur Sezercan's contribution to present a memorable experience for you - we will certainly pass your compliments to him. We wish you all the best and hope to welcome you back again in our hotel soon! Sincerely,
The perfect hotel! Clean, best location in town, safe, nice staff and the most perfect pool! The pool is amazing!! We loved out stay and can't wait to go back.
Arash
Response from Jeyla Jalilova, PR Coordinator on 11 Jan 2023
Dear Arash,Thank you for taking the time to write us a review. We are delighted your stay was up to your expectations and that you enjoyed your overall experience. We truly appreciate your feedback and hope to welcome you back again soon!Best wishes, Four Seasons Hotel Baku
Response from Semra Aliyeva, PR Coordinator on 6 Dec 2022
Dear Monica,Thank you for taking the time to write us a review. We are delighted your stay was up to your expectations and that you enjoyed your overall experience. We truly appreciate your feedback and hope to welcome you back again soon!Best wishes, Four Seasons Hotel Baku
Unique experience : beautiful place, ideally located, with an incredibly professional and friendly staff.
christophe
Stayed 5 nights in Jul 2022
Response from Semra Aliyeva, PR Coordinator on 6 Dec 2022
Dear Christophe, This is such wonderful feedback and thank you so much for sharing. We hope to see you again soon! Best wishes, Four Seasons Hotel Baku
The hotel is perfect apart from the carpet in the lobby had some stains and seemed really old. Some fine tuning touches need to be there. lighting in the Suite Living room is really limited and dark.
Overall, the hotel is really good.
Khaled
Stayed 5 nights in May 2022
Response from Semra Aliyeva, PR Coordinator on 6 Dec 2022
Dear Khaled, Thank you for your review. We will be sure to send your kind remarks to our team members. Your feedback regarding your experience at Suite Living Room has been shared with our operations team. We hope to welcome you back soon and can ensure you that your next stay will be perfect in every way. Best wishes,Four Seasons Hotel Baku
6/10 Okay
jatinder
8 May 2022
Liked: Cleanliness, staff & service, room comfort
Usual City Business Hotel
Good location and good staff. No four seasons wow factor. Only one choice of dining venue. May try another newer hotel if visiting Baku again
jatinder
Stayed 3 nights in May 2022
Response from Semra Aliyeva, PR Coordinator on 6 Dec 2022
Dear Jatinder, Thank you for your review. It was a pleasure to have you as our guest and we sincerely appreciate your feedback regarding Dining venue. We hope to have the pleasure of welcoming you back again soon!Best wishes,Four Seasons Hotel Baku
Great hotel very professional staff really friendly Nice rooms with great view if you take the sea view
It’s location is the best to visit Baku
Mohammad
Stayed 3 nights in Feb 2020
Response from Leila Aliyeva on 2 Mar 2020
Dear Mohammad,
Thank you so much for choosing us and sharing this kind feedback.
We are very glad to know that you enjoyed your experience at Four Seasons Hotel Baku. Thank you for highlighting the service our team provides, rooms overlooking to the Caspian Sea and the prime location of our property specifically.
Looking forward to greeting you again here in Baku.
Best Regards,
Leila Aliyeva
Public Relations Manager
Amazing location and great stuff , the food is amazing in this hotel
Verified traveller
Stayed 3 nights in Jan 2020
Response from Leila Aliyeva on 3 Feb 2020
Dear Anonymous,
Thank you very much for your kind comments.
We are happy to know that you enjoyed your experience.
Looking forward to greeting you again.
Best Regards,
Leila Aliyeva
Public Relations Manager
Dear Mohamed,
Thank you for sharing this review with us and the world.
We are happy to know you found the location of our property comfortable and enjoyed your stay here at Four Seasons Hotel Baku.
Looking forward to seeing you again among our guests.
Best Regards,
Leila Aliyeva
Public Relations Manager
Nice spa pool,rooms good size.close to old palace.
Verified traveller
Stayed 6 nights in Jan 2020
Response from Leila Aliyeva on 23 Jan 2020
Dear Anonymous,
Thank you for your kind feedback.
We are glad to know that you were satisfied with your stay and looking forward to welcoming you again.
Best Regards,
Leila Aliyeva
Public Relations Manager
Excellent hotel with convenient city centre location! Beautiful views over old town and Philharmonic concert hall park. Didn’t try the restaurant, but accommodation was very comfortable and the staff was very courteous and helpful. Four seasons never lets down.
L
Stayed 1 night in Jan 2020
Response from Leila Aliyeva on 7 Jan 2020
Dear L,
Thank you so much for trusting to us during your visit to Baku.
We are extremely happy to know that you enjoyed your experience: location of the hotel; view to the Historical Old City and Park.
On behalf of Four Seasons team, we are looking forward to welcoming you not only in Baku, but also in any of the beautiful destinations all over the world.
Thank you, once again.
Best Regards,
Leila Aliyeva
Public Relations Manager
It was very nice trip. I love the place of the hotel, it was almost in the middle of everything
The old town was just behind it.
alsuliti
Stayed 5 nights in Dec 2019
Response from Leila Aliyeva on 25 Dec 2019
Dear alsuliti,
Thank you a lot for sharing this kind feedback towards Four Seasons Hotel Baku.
We are glad to know that you enjoyed your overall experience and location of our property.
Looking forward to welcoming you again.
Best Regards,
Leila Aliyeva
Public Relations Manager
Dear Abdulla,
Thank you a lot for this kind review.
We are happy to know you enjoyed your stay.
Looking forward to greeting you again.
Best Regards,
Leila Aliyeva
Public Relations Manager
everything was ok in the room except we need islamic toilet
ALMASH
Stayed 4 nights in Nov 2019
Response from Leila Aliyeva on 25 Nov 2019
Dear ALMASH,
Thank you very much for sharing this feedback.
We are glad to know you enjoyed your experience at Four Seasons Hotel Baku.
Please kindly note that shattaf is available upon request. During your next visit please let our Housekeeping Team know whatever you need, our staff members will be happy to assist your request.
Looking forward to welcoming you again here in Baku.
Best Regards,
Leila Aliyeva
Public Relations Manager
Dear azari,
Thank you a lot for giving us a perfect rating.
We truly appreciate your support.
Looking forward to greeting you again.
Bets Regards,
Leila Aliyeva
Public Relations Manager
It waa an amazing hotel. I loved everything about it.
Verified traveller
Stayed 3 nights in Oct 2019
Response from Leila Aliyeva on 4 Nov 2019
Dear Anonymous,
Thank you a lot for sharing this kind feedback.
We are very glad to know that you enjoyed your experience at Four Seasons Hotel Baku and looking forward to greeting you again.
Best Regards,
Leila Aliyeva
Public Relations Manager
Dear Anonymous,
Thank you very much for giving us a perfect rating.
We appreciate your support a lot.
Best Regards,
Leila Aliyeva
Public Relations Manager
Very nice hotel. Spacious. Clean. I just wish there was a vanity chair in the bathroom.
Verified traveller
Stayed 3 nights in Oct 2019
Response from Leila Aliyeva on 29 Oct 2019
Dear Anonymous,
Thank you a lot for giving us a perfect rating. We appreciate your support a lot and glad to know that you enjoyed your experience at Four Seasons Hotel Baku.
Thank you for your comment regarding the bathroom set up. We will definitely pass it to the related department.
Looking forward to seeing you again among our guests.
Best Regards,
Leila Aliyeva
Public Relations Manager
Dear abdulaziz,
Thank you for the great rating. We greatly appreciate.
Looking forward to greeting you again.
Best Regards,
Leila Aliyeva
Public Relations Manager
Our stay was amazing with best location, facilities and above all very friendly and helpful front office staff. The rooms are big and well equipped.
The breakfast is worth every penny.
House keeping was very prompt .
I would recommend this hotel in Baku to every
One.
Syed Akram
Stayed 3 nights in Sep 2019
Response from Leila Aliyeva on 12 Sept 2019
Dear Syed Akram,
Thank you so much for such detailed and beautiful feedback about your stay at Four Seasons Hotel Baku.
We are extremely happy that your enjoyed your experience with us. It was our big pleasure to host you.
Looking forward to seeing you again among our guests here in the city of winds-Baku.
Best Regards,
Leila Aliyeva
Public Relations Manager
Four season hotels have always been distinguished for their detail oriented service and the same can be expected in Baku. Staff is pleasant & accommodating. Location is conveniently located near the Old City within walking distance you can explore the finer things the city of Baku has to offer. Recommend anyone who is looking for comfort and first class service.
Ross
Stayed 3 nights in Sep 2019
Response from Leila Aliyeva on 12 Sept 2019
Dear Ross,
Thank you very much for choosing Four Seasons during the trip to Baku and recommending it to the world.
We are extremely happy to know that our staff made your experience enjoyable and you found the location of our property convenient.
On behalf of the whole team we are looking forward to welcoming you again.
Best Regards,
Leila Aliyeva
Public Relations Manager
Dear Anonymous,
Thank you for sharing this review.
We are looking forward to greeting you again and hope to make your next stay even more memorable.
Best Regards,
Leila Aliyeva
Public Relations Manager
Loved the hotel. Beautiful, clean, classy. Very friendly staff
Verified traveller
Stayed 3 nights in Aug 2019
Response from Leila Aliyeva on 29 Aug 2019
Dear Anonymous,
Thank you very much for sharing such kind comments towards Four Seasons Hotel Baku.
We are very happy to know that our team made your experience nice and enjoyable.
Looking forward to welcoming you again here in Baku.
Best Regards,
Leila Aliyeva
Public Relations Manager
Excellent service from the moment you walk in till check out
avrohom
Stayed 4 nights in Aug 2019
Response from Leila Aliyeva on 29 Aug 2019
Dear avrohom,
Thank you very much for taking your time to share this kind feedback.
We are very happy to know that you enjoyed your experience at Four Seasons Hotel Baku and looking forward to greeting you again.
Best Regards,
Leila Aliyeva
Public Relations Manager
Our stay in hotel was wonderful, next time stay ONLY at Four Seasons , Stuff excellent, location and view also. Our breakfast and diner unforgettable. Service 5 ++++++++
Verified traveller
Stayed 6 nights in Aug 2019
Response from Leila Aliyeva on 14 Aug 2019
Dear Anonymous,
Thank you very much for such a positive feedback.
We are extremely happy to know that our staff made your experience nice and enjoyable.
Looking forward to welcoming you again here in Baku.
Best Regards,
Leila Aliyeva
Public Relations Manager
Liked everything about this hotel. Location was great. Rooms, views and public areas all beautiful. Good food at the restaurants. But most of all the service was impeccable.
Verified traveller
Stayed 3 nights in Jul 2019
Response from Leila Aliyeva on 22 Jul 2019
Dear Anonymous,
Thank you very much for such a detailed feedback.
We are thrilled to know that our staff made your experience pleasant and enjoyable.
Looking forward to seeing you again among our guests.
Best Regards,
Leila Aliyeva
Public Relations Manager