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Reviews of Seaport Village Inn Avalon

2.5 out of 5
Seaport Village Inn Avalon
119 Maiden Lane, Avalon, CA

Reviews

8.0

Very good

Rating 10 - Excellent. 476 out of 1000 reviews" "
Rating 8 - Good. 225 out of 1000 reviews" "
Rating 6 - Okay. 127 out of 1000 reviews" "
Rating 4 - Poor. 88 out of 1000 reviews" "
Rating 2 - Terrible. 84 out of 1000 reviews" "

7.8/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Anuar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful front desk staft!
Stayed 1 night in May 2024

6/10 Okay

Joe

Travelled with partner
Disliked: Amenities
Facility was ok. However, room was not properly sat up. Missing sheets, bed was dusty and when told staff aboutbit they wanted us to clean room and set up bed. Power outlets not working. Too small for price. Would not stay here again nor recommend anyone to stay here. Door at room did not lock. Not working properly.
Stayed 2 nights in May 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome location and space. Needs more towels and washcloths and hand towels. Thanks!
Stayed 1 night in May 2024

2/10 Terrible

????????

Travelled with partner
The stuff is good. But we paid 400$ per night for standard room. It wasn’t clean and looks like very old. It should’ve be cheaper. Can’t recommend it
Stayed 1 night in May 2024

6/10 Okay

Lindsey

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I came here expecting to stay in a decent hotel. However, this place is slightly more like a motel 6. The faucet on the tub was leaking, there was limited amenities in the room such as a fridge, and I paid only slightly less than ilI would have if I stayed at a nicer hotel like Atwater. The staff was very nice, but the place was dirty on the outside because of how old it is. The paint was not new, it looked like it could use a power washing on the outside. The entrance to my room was essentially a sliding glass door, which was strange. I booked a ocean view, but the ocean was obscured by other buildings. I ended up checking out the day I checked in.
Stayed 1 night in May 2024

2/10 Terrible

ellen

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
DO NOT STAY HERE! This place is NOTHING like the photos. We had a "suite" with one queen bed and a Murphy bed in the living room. First of all, the building exterior was raggedy and run down--looks like some old condos from the 60's were turned into a hotel. No elevator to the upper floors, just a bunch of stairs, so we opted for the 2nd floor. I was not feeling very safe with a glass front door and blinds that were busted up and not completely covering the windows. The slider in the bedroom was impossible to open and close--even by the staff. It was very dark and walls were peeling paint, parts of broken towel bars left on walls. Cabinet doors were cracked at the bottom. The carpet was dirty and kitchen floor sticky. Bathroom had no exhaust fan, about 1/3 roll of tp, no tissues, and the sink faucet was permanently stuck on HOT. Light switches were confusing and never figured out ceiling fans; half of the outlets were not working. The full kitchen had one bowl, about 5 mismatched plates, some tiny coffee cups, no glasses (ok, one dirty plastic wine glass) a couple of rusty pans, about five dinner knives, one fork, no spoons! Two small flat screen tvs were mounted in each room near the ceiling, no remotes. Scratchy sheets. I don't blame the hotel for a huge brawl that broke out below us at 2:30AM, but there is no one on the premises after 9PM. It was frightening and someone finally called the sheriff, but left us feeling unsafe. I would never stay here again, nor recommend
Stayed 1 night in May 2024

6/10 Okay

Veronica

Travelled with family
Liked: Staff & service
Property is in a great location, however, the rooms need updating.
Stayed 1 night in May 2024

6/10 Okay

Milad

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The location is good, but it's not very clean. For $250 per night, it's not a good deal.
Stayed 1 night in May 2024

10/10 Excellent

Genesis J

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

Mike

Stayed 1 night in May 2024

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place to stay, great views, walking distance to all shops and the staff was super nice and helpful. I would love to stay there again on my next trip to Avalon.
Stayed 1 night in Apr 2024

2/10 Terrible

Mahmoud

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like this Hotel because there was no ocean view despite what was mentioned in Expedia room has ocean view! that’s why I started a claim to refund my money
Stayed 1 night in Apr 2024

6/10 Okay

Joseph

Stayed 1 night in Apr 2024

10/10 Excellent

Amber

Stayed 2 nights in Apr 2024

10/10 Excellent

Carlos

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2024

4/10 Poor

Raul

Travelled with partner
Liked: Amenities
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024

2/10 Terrible

Nicole

Disliked: Cleanliness, amenities, property conditions & facilities
Room smelled like mold. It was VERY OUTDATED. Broken windows fixed with tape. Cracked walls. Pictures are misleading. I would never recommend this place to anyone. Had to check out early and stay somewhere else.
Stayed 2 nights in Apr 2024

6/10 Okay

Krysta

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property is really strange. It appears to be old condos that have been subdivided. The main bed was a Murphy bed, not the most comfortable. The space was old and outdated. The AC wasn't working so they hade a make shift AC in the middle of the kitchen that they jerry rigged to a dining chair. Overall, would not recommend this location. Much better options for the same price on the island.
Stayed 1 night in Apr 2024

10/10 Excellent

Mary, Los Angeles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was very accommodating and provided excellent customer service. The hotel has everything you need and rooms are nice and clean, basic, nothing fancy, good conditions.
Stayed 1 night in Apr 2024

6/10 Okay

Dinah, Long Beach

Travelled with group
Liked: Cleanliness, staff & service
The location was good. The staff were friendly and helpful. The rooms were nice size. However the rooms need a remodel. The blinds in our rooms didn't work & needed needs replacing; the cabinets are old and smelt damp; Our room with the Murphy bed needed a serious cleaning behind it when pulled down from the wall. Also, there was no hotel transport service to the Inn.
Stayed 1 night in Apr 2024

6/10 Okay

Nancy

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The location was good, the hotel is dated. I wouldn’t stay there again. The staff were friendly.
Stayed 2 nights in Apr 2024

10/10 Excellent

Emmanuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and a great place to stay in
Stayed 1 night in Apr 2024

2/10 Terrible

Sergio, Chula Vista

Stayed 2 nights in Mar 2024

2/10 Terrible

Thomas

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This is by far the worst hotel I’ve ever stayed at for >$200 per night. Smelled like mold, furniture from the 60s, sinks, toilet, kitchen, everything was just plain awful. Not worth saving a few bucks. Pay more and avoid at all costs. Never ever going back. Oh and if you decide to check in early for $20 they’ll tack on a $30 resort fee!!
Stayed 2 nights in Mar 2024

8/10 Good

Walter

Stayed 1 night in Jan 2024

10/10 Excellent

Navtej

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Management on 20 Mar 2024
Thank you for your feedback Navtej. We hope to see you in the near future.

10/10 Excellent

German

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice!!!
Stayed 1 night in Mar 2024
Response from Management on 20 Mar 2024
Thank you for your feedback German. We hope to see you in the near future.

6/10 Okay

Rajan

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
best location
Stayed 2 nights in Mar 2024
Response from Management on 20 Mar 2024
Thank you for your feedback.

8/10 Good

Katrina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love location
Stayed 1 night in Mar 2024
Response from Management on 20 Mar 2024
Thank you for your feedback Katrina. We hope to see you in the near future.

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Management on 20 Mar 2024
Thank you for your feedback Christopher. We hope to see you in the near future.

8/10 Good

Gamaliel

👍
Stayed 1 night in Feb 2024
Response from Management on 20 Mar 2024
Thank you for your feedback Gamaliel. We hope to see you in the near future.

6/10 Okay

Cynthia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel was in walking distance to all the restaurants, shopping stores and the beach. The hotel room was good in size, it was quiet and I felt safe however the room didn’t feel clean. I had to ask the front desk to come change the cover’s because they were stained. The TV was hard to figure out and the elevator remained wet and dirty all the time we were there. I also received attitude by the lady working the front desk when asking a question about my reservation. I will not book again nor would recommend.
Stayed 1 night in Feb 2024

4/10 Poor

Robert

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Feb 2024
Response from Management on 20 Mar 2024
Thank you for your feedback.

2/10 Terrible

Sandra

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
So disappointed by this hotel. Pictures were very deceiving. The room was so dirty and dingy, there were holes on the wall, cracks everywhere. Door was dirty, the lamps had stains. I could go on and on. The TV was so outdated. The furniture as well. There were 2 lamps next to the bed not with no outlets near by to connect them.
Stayed 2 nights in Feb 2024

2/10 Terrible

Terence

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

2/10 Terrible

Richard

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing worked .. fridge , microwave, tv would not turn on ….Very dirty. Only 1 towel for two people. Everything was gross and old.
Stayed 1 night in Feb 2024
Response from Front Desk Team on 18 Feb 2024
Hi Richard, upon check-in, the front desk did provide you with an after hours number to call if you required assistance & the number is also posted on the door of the lobby. Our office was also open from 9 AM - 7 PM as well if you needed extra towels. Front desk did ask you upon check-out if you attempted to call the after-hours number in order to fix your issues, but unfortunately you stated you did not try to reach out to us. We try our best to accommodate our guests when issues are communicated but since no communication was involved, there was nothing we could do after your departure. We sincerely apologize for the miscommunication.

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

randall

Travelled with family
Liked: Staff & service
older property, showing age but the staff was super and handled every request
Stayed 1 night in Jan 2024

10/10 Excellent

Willie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was so amazing !
Stayed 1 night in Jan 2024

10/10 Excellent

Jessie

Stayed 1 night in Jan 2024

2/10 Terrible

jacques

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Really old. Heater didn’t work. Place looked like it was falling apart.
Stayed 1 night in Jan 2024

2/10 Terrible

Angela

Disappointed
Bot too good. Disappointed. It is Hard to fine t with the hotel supervisor. She does not response any my e mail. I do not recommend
Stayed 4 nights in Dec 2023

4/10 Poor

John

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Helpful staff. TV didn't work with remote and extremely low volume. Room had 1/8 inch of toilet paper. Picture showed ocean view, my room looked over construction materials, and ladders. Electrical outlet in bathroom didn't work. When we arrive the elevator didn't work and we were on the third floor.
Stayed 2 nights in Dec 2023

4/10 Poor

Jacqueline

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Would not recommend for the price. The room was old, worn out, and at the bottom 2 of hotels I’ve stayed in. The staff were kind, but the room smelled and was out dated. I refused to shower there because I did not trust it. Also, the room to our door was a sliding door. Which was flimsy. Felt unsafe. There was also a connecting room inside our room and it was unlocked. I had to text the after hours like (their lobby closes at 7) to have someone come and lock it. At first they didn’t believe me. I had to send them a video. The guy that came to lock it was kind. But overall, not a good experience. Would never book again. Don’t recommend it.
Stayed 1 night in Dec 2023

6/10 Okay

Bharath

Stayed 1 night in Dec 2023

2/10 Terrible

Sergio

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Hotel Management on 28 Dec 2023
After carefully reviewing your reservation. We can confirm your reservation was cancelled as your credit card was declined. Guest was a no stay at our property. Thank you.

4/10 Poor

Tina

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Gnats in the room and not clean at all. Other peoples hair in tub and filthy
Stayed 2 nights in Dec 2023
Response from Hotel Management on 28 Dec 2023
Thank you for your feedback Tina. We apologize for any issues you might have experienced during your stay. Our room attendant team have been notified of the issues you experienced. We are pleased to know our evening agent was able to assist immediately and send someone over to your room to assist in any way possible. Thank you

10/10 Excellent

Xiuwen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Hotel Management on 28 Dec 2023
Thank you Xiuwen. We appreciate your feedback! We look forward to your stay in the future.

4/10 Poor

john

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Dec 2023
Response from Hotel Management on 28 Dec 2023
Thank you for your feedback.

10/10 Excellent

Genesis

Liked: Cleanliness, property conditions & facilities
Cool hot tub
Stayed 1 night in Dec 2023
Response from Hotel Management on 28 Dec 2023
Thank you Genesis. We appreciate your feedback. We are glad to know you enjoyed the hotels jacuzzi. We hope to see you next year!