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Reviews of Econo Lodge San Marcos University Area

2 out of 5
Econo Lodge San Marcos University Area
811 S Guadalupe St, San Marcos, TX

Reviews

4.6
Rating 10 - Excellent. 45 out of 571 reviews" "
Rating 8 - Good. 69 out of 571 reviews" "
Rating 6 - Okay. 102 out of 571 reviews" "
Rating 4 - Poor. 117 out of 571 reviews" "
Rating 2 - Terrible. 238 out of 571 reviews" "

4.8/10

Cleanliness

5.2/10

Staff & service

3.4/10

Amenities

4.2/10

Property conditions & facilities

3.6/10

Eco-friendliness

Reviews

2/10 Terrible

Pamela

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No breakfast and beds uncomfortable
Stayed 1 night in Mar 2024

4/10 Poor

guadalupe

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
First room had dirty mattress and old sheets. Shower curtain had a hole in it. Second room bed was okay. Nothing visible to the eye. The tv had. I cord and the remote was an empty shell. I could not get my refund back. Well not stay here again.

2/10 Terrible

Leonardo

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

2/10 Terrible

Jesus

Stayed 2 nights in Jan 2024

10/10 Excellent

Tomas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
First and last stay
Never got working keys for the door so and had to have someone from the front desk open it each time. Peep hole was missing and plugged with paper. TV was plugged into outlet that turned off with light switch. No towels were in the room. Water on floor in bathroom and trash from prior guest in trash can. Partially used soap bars and empty shampoo bottle in bathroom. Multiple insects crawling around. Hole in wall where outlets used to be. It was cheap, but still not worth the price.
Stayed 1 night in Dec 2023

2/10 Terrible

Fernando

Travelled with family
Disliked: Property conditions & facilities
They slashed someones tires next roo me
Stayed 1 night in Dec 2023

10/10 Excellent

Tomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great sleep
I found the bed to be so comfortanble i slept longer than i have ever slept before with my sleeping disorder!! The place was clean but bathroom door was quite damaged.
Stayed 1 night in Dec 2023

2/10 Terrible

Lucy, Houston

Disliked: Cleanliness, staff & service, property conditions & facilities
It was a very dirty room, roaches all over the place and really dirty mattress .
Stayed 2 nights in Dec 2023

4/10 Poor

JUAN LUIS

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
first when you go in, the entrance of the office is inaccessible, everything has to be done by the window, secondly the toilet didn't work we have to go to a gas station at the middle of the night.
Stayed 1 night in Dec 2023

4/10 Poor

matt

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Alesia

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
loud and noisy stinky room. Dirty room. not enough towels / big hole in the bath tub.. customers services suck!! to many homeless around the motel.. the first room we got nothing work so the change us to another room everything work except under the mattress was a dirty sheet with a couple of needles. It was the worse motel I ever stay. and stay there cause all the other motel were book!!
Stayed 1 night in Dec 2023

2/10 Terrible

Shirley

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Blood stains on sheets. Nasty pillows and pillow cases. Wornout linens. Homeless people digging through trash. 4 lamps in room...2 did not have light bulbs. Refrigerator was rusty and nasty...with an awful smell. Microwave was not clean. The staff offered a room on the first floor stating the lock did not work...but said it was "safe". Cockroaches was seen around the sick...no...just mo...don't stay there.
Stayed 1 night in Dec 2023

2/10 Terrible

Desnara

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was filthy, the sheets hadnt been changed in who knows how long and the floor would have benefited from a basic sweeping. Im assuming that this hotel does not own any cleaning implements.
Stayed 1 night in Dec 2023

2/10 Terrible

Jaqueline

Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was dirty have to switch room twice
Stayed 1 night in Dec 2023

2/10 Terrible

Shelby

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
This establishment was extremely filthy. The door to the room was open upon our arrival. There were missing lightbulbs to the lamp and ceiling light. The curtain rod was broken so the curtain was hanging. The pillows to the bed were dirty. The bed covers were stained and there was an odor to the room. Outside of the property there were individuals smoking marijuana joints, suspiciously watching and trash thrown all around the rear of the establishment
Stayed 1 night in Nov 2023

2/10 Terrible

Krystal

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
I booked this hotel through Expedia. I arrived and went to the room. The room was disgusting. There was trash in the room from previous guests. There were dog paw prints on the bed and pillows. There were dead crickets in the room. The door did not close all the way. The property around the hotel is very busy.

10/10 Excellent

alejandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

4/10 Poor

Raymond

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Econo SM
Front desk, efficient. Room was not in great shape. Large puddle of water under the AC. TV was not working. Room service indicated they would come look at it but did not show. No trash bucket in room. Bed sheets looked dirty. Pillows were of bad quality.
Stayed 1 night in Oct 2023

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Disappointed
I was grateful for having a place to stay, but the place was very dirty, toilet wouldn’t flush, there were no towels in the room, and a beetle crawled across the bed just as we were preparing to lay down.
Stayed 1 night in Oct 2023

4/10 Poor

Larry

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Dead crickets, soiled sheets Room key failed to open door at least 4 times. door to office area is never unlocked.
Stayed 1 night in Oct 2023

2/10 Terrible

Patricio

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't book this accommodation, is a disaster
Was a disaster. Insects everywhere in the room, all the time. No room service, almost no attention at the reception, internet doesn't work. You need to do something because what you are offering is not good at all!
Stayed 2 nights in Oct 2023

4/10 Poor

Kelli

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Bugs. Dirty. Rusty refrigerator shelves. Stained towels. No aditional chain or security latch on door.
Stayed 1 night in Oct 2023

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible staff, hair balls in the room, ac didnt work, no ice machine and front desk guy would only give guests half a bucket of ice for the day.
Stayed 2 nights in Sep 2023

6/10 Okay

Thelma

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2023

2/10 Terrible

Amanda

Travelled with partner
Disliked: Amenities, property conditions & facilities
It was quiet and there was parking. There was no cold water. The AC inside the room did not work. There were holes in the wall in the restroom and for being a non-smoking room, the room smelled of smoke. The linen on the bed had burn marks on it. And not all of the lights in the room worked.
Stayed 1 night in Sep 2023

2/10 Terrible

Sunil

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hell hole! That’s how my wife described our experience of our stay. We were traveling for a conference and had to spend a night at the hotel. We realized they had just given us a room which wasn’t cleaned. There were roaches and smell throughout the room. Their motel license should revoked asap.
Stayed 1 night in Sep 2023

2/10 Terrible

Raymundo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Go some where else and save the disappointment
To begin with the shower was filthy it had dirt and gravel in the bottom and other peoples hairs . The night stands had spots where something had been spilt on them and were never cleaned. The chairs in the room had stains on them . Then to top it off the sheets had stains on them so we went and bought some cheap blankets to sleep on top of and when we trie to go to sleep the people on the top floor above us where jumping around and banging on things so we called the front desk and they said they would do something about it but the racket never stopped. Everything was a disaster
Stayed 1 night in Aug 2023

2/10 Terrible

Katheryn

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Econo San Marcos
i was very disappointed , our room stayed hot and did not really cool down , The walls and ceiling were filthy and discusting , our towels were stained with black stripes all over them, i coulnt get the Iron to work , and the handle for the shower fell off .... we had three rooms 2 for 2 days and 1 for one day . I will never recommend this faculity to anyone , and really feel I should have been discounted immensly or refunded at least 1 room. I WAS A DUMP
Stayed 2 nights in Aug 2023

2/10 Terrible

Erica

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

2/10 Terrible

Marlene

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was horrible Hair in the pillows Roaches everywhere
Stayed 2 nights in Jul 2023

10/10 Excellent

Dinesh

Stayed 2 nights in Jun 2023

2/10 Terrible

Tanya

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very low budget
Hotel is run by people who won’t even open the doors for you to come inside and pay for room. They do business through a window. We got our first room linen looked dirty and had burn marks all over top blanket and AC in room did not cool at all / figured maybe they just turned it on we left to have dinner and when we returned room was still hot / requested maintenance and the guy told us to go and knock on door of maintenance and get him.. I requested a room change and they accommodated me but second room same thing with linens looked dirty and burn marks still. But air worked. Both rooms even though non smoking had very strong smells. I would not rent here again
Stayed 1 night in Jul 2023

2/10 Terrible

Abigale

Disliked: Cleanliness, staff & service, property conditions & facilities
DO NOT TRAVEL HERE ALONE! UNSAFE! No deadbolt, phones in room do not work, window was unlocked and without a screen when I walked in. When the cleaners knock it does not matter if you tell “DO NOT COME IN” they will still open the door. I had to keep a table and chair and all of my luggage in front of the door at night. No wifi even tho they give you a password, worst and most unsafe place I have ever stayed in. DO NOT STAY HERE!!
Stayed 2 nights in Jun 2023

10/10 Excellent

Ruby

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It is nice I have no complaints.
Stayed 1 night in Jun 2023

2/10 Terrible

harold

Travelled with family
Disliked: Cleanliness, property conditions & facilities
all bad
Stayed 2 nights in May 2023

2/10 Terrible

Alexis

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
This is the worst hotel I've ever seen. Not to mention the $200 rip off it turned out to be. I'm pregnant, my mom has Lupus and severe asthma, and they have a serious case of black mold in the rooms. The bedding was dirty, the shower had what appeared to be feces spattered on the edge of the tub, the towels smelled bad, there were bugs on the blanket under the comforter either lice or bed bugs one. The electricity in half the room didn't work at all.. needless to say, my mother and I couldn't stomach staying there longer than half an hour if that, so we asked the guy at the desk for a refund so we could find somewhere else to stay, and he gave me the run around of course. I ended up waiting in my truck for over 8 hours for the manager to come in and issue my refund of $200 (mind you that's all the money I had to my name aside from maybe $40 to eat and get diesel to go back home) and the jerks literally made me sit there waiting for my money that long, then ultimately refused to give it back to me despite the fact that I was never satisfied, and let it be known immediately and didn't even stay in the room more than half an hour before asking for a refund. I highly recommend no one wastes their time or money here. It's trash and so are the employees.
Stayed 1 night in Jun 2023

6/10 Okay

Mario

Stayed 3 nights in May 2023

2/10 Terrible

Soren

Stayed 1 night in May 2023

6/10 Okay

Jasmine

Disliked: Cleanliness, staff & service
I slipped and fell down the very slippery stairs when it was raining and bruised my tail bone, staff showed no interest in putting up wet floor sign
Stayed 1 night in May 2023

2/10 Terrible

john

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
We checked-in around 1am. We got our room. Upon opening the room 225, we found the bathtub used, soap and towels used and dirty. Later, we found the bed linen and pillows were dirty as well. I contacted the reception to change the room, he came 15 mins late and gave the side room 227, which was equally dirty, the lights were not functioning well and damaged bathtub. So we continued in the same room, by getting different pillows which were equally dirty, and put our own linen. We just slept somehow and left in the morning without using bathtub. As it was late night, and all the motels around were full, we continued here just to get some sleep and get going. Additionally, the motel was in a shady area, lot of homeless at the property, we were worried about our vehicle getting damaged so we kept on checking whenever we could. It was not worth the amount we paid for. If we were not tired, we would have skipped this motel and driven further to get another motel at that time.
Stayed 1 night in Mar 2023

2/10 Terrible

William, Panama City

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT stay here. Had to leave after one night due to many issues and then bed bugs and had to eat cost of hotel! Awful and awful area!!!
Stayed 3 nights in Oct 2022

2/10 Terrible

Jennifer

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2022

2/10 Terrible

Liz

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
The sheets were not washed, the bathrooms were not cleaned, and the floors were disgusting. My entire party slept on top of the bedcovers in both of our rooms because we did not feel safe sleeping under the covers. One of the beds in my room had fresh pizza stains on the sheet and every bed had old unidentified stains all over the comforters. There was a men’s shoe hanging from the shower curtain rod in my bathroom, and burn marks on the comforter and ceiling as though someone had put out a cigarette there. The walls were also paper thin so you could hear your neighbors coming and going and traffic that passed by all night. If they cleaned it up it would not be bad, but right now I highly recommend looking elsewhere.
Stayed 2 nights in Jul 2022

2/10 Terrible

James

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

2/10 Terrible

Nitesh

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
this was the worst property I have seen. Bath tube blocked, leaking wash area, noisy toilet, inefficient AC, worst customer care, dirty room, no toiletry, no towel... I can just go on..
Stayed 2 nights in Jul 2022

2/10 Terrible

Kimberly

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Parking lot had broken down cars. Bad social area. Barking dogs in units. Room - walls heavily dirty, mattress badly worn out and stained. Linen dingy. Roaches in vanity and bathroom. Shower dirty. No TP. Limited towels. Comforter rumpled and big burn holes in it. Bad odor. Definitely misrepresented by pictures in their advertisements!
Stayed 1 night in Jul 2022

2/10 Terrible

Ebelyn

Stayed 2 nights in Jul 2022

6/10 Okay

John

Disliked: Cleanliness, property conditions & facilities
Great location overall cleanliness could have been better
Stayed 3 nights in Jul 2022

2/10 Terrible

Kourtney

Travelled with family, Travelled with pets
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Homeless people everywhere, We found a used syringe in the ironing board in our room, definitely high traffic area for drugs. I would not recommend for anyone to stay here
Stayed 2 nights in Jul 2022