Hi Julie,Thank you for your honest feedback. We apologize that your experience did not meet your expectations. We understand the importance of accurate representations of our property, and we will work to ensure that our online photos and descriptions accurately reflect the current state of our accommodations.We appreciate your kind words about our staff's professionalism, and we will share your feedback with them. Additionally, we apologize that our breakfast offerings did not meet your expectations. We will review our offerings to see how we can enhance the breakfast experience for our guests.Your feedback is valuable to us as we continuously strive to improve our guest experience. If there are any specific areas you believe we could address to better meet your expectations, please do not hesitate to let us know. We hope to have the opportunity to welcome you back and provide you with a more enjoyable stay in the future.Warm regards,

Thank you for your positive rating! We're delighted to see that you had a satisfactory experience during your stay. If there's anything specific you particularly enjoyed or anything we can do to make your next stay even better, please don't hesitate to let us know. We appreciate your feedback and hope to welcome you back for another enjoyable stay in the future.Warm regards,

Hi Ashley,We're sorry to hear that your experience fell short of expectations. Your feedback is important to us, and we would appreciate hearing more about your concerns so that we can address them and improve. If there are specific issues you encountered during your stay, please let us know so that we can work to make things right. We value your input and hope to have the opportunity to regain your trust in the future.Warm regards,

Hi Francesca,

Thank you for your feedback. We appreciate you taking the time to share your thoughts about your recent stay. If there are any specific areas where you believe we could improve and enhance your experience, please feel free to let us know. Your feedback is valuable to us as we strive to continually improve our services and ensure that all our guests have a comfortable and enjoyable stay. We hope to have the opportunity to welcome you back and provide you with a better experience in the future.

Hi Benjamin,Thank you for your positive feedback! We're glad to hear that you had a good experience during your stay and that our staff made your visit enjoyable. We appreciate your kind words and hope to have the pleasure of welcoming you back again in the future. If there's anything specific you'd like us to improve upon for your next visit, please don't hesitate to let us know. Thank you for choosing us, and we look forward to hosting you again soon!

Hi Katrina,Thank you for your positive feedback! We're delighted to hear that our staff could accommodate your last-minute stay and that you were able to get some much-needed rest after your travels. Providing a comfortable and welcoming experience for our guests is our top priority, and we're glad we could meet your expectations. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We appreciate your kind words and hope to welcome you back again soon!

Hi Ashton,Thank you for your rating. We're sorry to hear that your experience fell short of your expectations. If there are any specific areas where you believe we could improve, please feel free to share them with us. Your feedback is invaluable as we strive to enhance our services and provide a better experience for our guests. We hope to have the opportunity to welcome you back in the future and exceed your expectations.

Hi Gillberto,Thank you for sharing your feedback and giving us a 4/5 rating for your recent stay at Quality Suites. We appreciate your honesty.We understand your comment about the facility being older. We are continuously working on improvements and are actually planning a half-million dollar upgrade later this year.Thank you for choosing Quality Suites for your stay. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Warm regards,

Hi Eric,Thank you for sharing your feedback regarding your recent stay at Quality Suites. We're glad to hear that you found our pricing fair and appreciated the inclusion of continental breakfast.However, we understand that there were some areas where your experience did not meet your expectations. We apologize for any inconvenience caused by the lack of daily maid service unless requested. We strive to provide a comfortable and convenient stay for our guests, and we will take your feedback into consideration.Regarding the need for repainting in the room, we appreciate your comments and will address this with our maintenance team to ensure improvements are made.Our welcome email includes information about some of the cool places to check out nearby, so please ask the front desk for suggestions during your stay for a more personalized experience.Thank you for choosing Quality Suites for your stay. We appreciate your insights and hope to have the opportunity to welcome you back in the future for an improved experience.Warm regards,

Hi Josh,Thank you for taking the time to share your feedback regarding your recent stay at Quality Suites. We apologize for the inconvenience you experienced during your check-in process and the additional cost you incurred as a result. This is not the level of service we strive to provide, and we will investigate this issue with our front desk team to ensure it does not happen again.Please note that we do not control third-party bookings made through websites such as Expedia. These bookings can sometimes result in discrepancies in reservations. We recommend booking directly with us in the future for the most seamless experience and to receive any available promotions or discounts.We are also sorry to hear that your room smelled old and dusty and did not cool well. This does not reflect the standard of comfort we aim to offer our guests. We will address these concerns with our housekeeping and maintenance teams to improve the quality of our rooms and provide a more pleasant experience for our guests.Your feedback is important to us and will help us improve our services and facilities. We apologize for any inconvenience you experienced during your stay and hope to have the opportunity to welcome you back in the future for a better experience.Thank you for choosing Quality Suites.Warm regards,

Hi Gary,Thank you for your rating. We're glad to see that overall, you had a positive experience during your stay. If there's anything specific you think we could improve upon to earn that extra point next time, please feel free to let us know. Your feedback is valuable to us as we strive to continually enhance our services. We hope to have the opportunity to welcome you back for an even better stay in the future!

Hi Charles,Thank you for your review and your 4/5 rating. We're pleased to hear that you found our family management to be very kind during your stay at Quality Suites.Creating a welcoming and friendly atmosphere is important to us, and we're glad that our management made a positive impression on you.If there's anything specific that could have made your experience a 5/5, please feel free to let us know. We value your feedback and strive to improve our services based on guest comments.Thank you for choosing Quality Suites for your stay. We look forward to welcoming you back in the future!Warm regards,

Hi Donna,Thank you for sharing your feedback and rating your stay at Quality Suites. We're glad to hear you found your room clean and nice, and that you enjoyed the nearby restaurant Hideaway Kitchen and Bar.We're sorry to hear that the breakfast did not meet your expectations. We understand the importance of providing ample food and seating for our guests, as well as ensuring a smooth experience with popular items such as waffles. Your feedback regarding the shortage of food, seating, and the availability of waffle makers is noted and will be shared with our team for review and improvement.We appreciate your insights as they help us enhance the guest experience. Thank you for staying with us, and we hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Warm regards,

Hi Martha,Thank you for your fantastic review! We're thrilled to hear that you had an excellent stay at Quality Suites and that our staff was professional and friendly.It's wonderful to know that you found the ADA-accessible room to be large, clean, quiet, and conveniently located on the first floor. We strive to ensure that all guests, including those with accessibility needs, have a comfortable and enjoyable experience.We're pleased that you enjoyed the breakfast, especially the build-your-own Texas-shaped waffle, and that you found our location near the main highway to be convenient for your needs.Thank you for choosing Quality Suites for your stay, and we hope to have the pleasure of welcoming you back in the future. If there's anything we can do to make your next visit even more enjoyable, please let us know.Warm regards,

Thank you for sharing your feedback and for the perfect rating! We're delighted to hear that you found our staff helpful and friendly during your stay at Quality Suites.We appreciate your input regarding the breakfast offerings. We strive to provide a variety of options to cater to different tastes and preferences, and your suggestion to include boiled eggs is very helpful. We'll definitely take it into consideration as we continue to improve our breakfast menu.Thank you again for your review and for choosing Quality Suites. We look forward to welcoming you back in the future and providing you with an even better experience.Warm regards,

Hi Michael,Thank you for choosing to stay at Quality Suites South Austin and for sharing your fantastic feedback with us!We are thrilled to hear that you had such a great experience during your recent visit. Maintaining cleanliness and providing friendly service are top priorities for us, and we're delighted that both aspects of your stay met your expectations.We're glad to know that you enjoyed our breakfast offerings and that our staff ensured everything was promptly restocked. Your satisfaction is our utmost priority, and we're pleased that we could contribute to making your stay enjoyable.Thank you once again for your kind words and for rating us a perfect 5/5. We hope to have the pleasure of welcoming you back for another wonderful stay in the future.Warm regards,

Hi Carolina,Thank you for taking the time to share your feedback with us. We appreciate your honesty and are glad to hear that your overall experience was positive, despite the challenges you encountered during your stay.We sincerely apologize for any inconvenience or dissatisfaction you experienced with aspects such as breakfast options, pool availability, and housekeeping services. Your comments have been duly noted, and we will use them as valuable insights to improve and enhance our services for future guests.We truly value your patronage and hope to have the opportunity to welcome you back in the future for an even better experience. If there is anything specific we can do to improve your next stay, please feel free to let us know.Warm regards,

Hi James,Thank you for your review! We're delighted to hear that you had a positive experience during your stay with us. It's great to know that you found our location convenient for accessing the highway and appreciated the nearby amenities like the gas station. We're glad you enjoyed your breakfast, although we'll strive to make it even better for your next visit. We look forward to welcoming you back again soon!Thanks,

Hi Jose,Thank you for your fantastic review! We are thrilled to hear that you had a great experience with our service during your stay. Providing exceptional service to our guests is at the heart of what we do, and it's incredibly rewarding to know that we succeeded in making your stay memorable.Your kind words mean a lot to us and will be shared with our team, who works tirelessly to ensure that every guest feels welcomed and well taken care of.We appreciate your feedback and hope to have the pleasure of welcoming you back for another wonderful stay in the future.Warm regards,

Hi Ashley,Thank you for your outstanding rating! We are thrilled to hear that you had a perfect experience during your stay with us. Providing top-notch service and ensuring our guests' satisfaction is our utmost priority, and we're delighted that we met and exceeded your expectations.Your glowing review means the world to us and serves as motivation for our team to continue delivering exceptional experiences to all our guests.We truly appreciate your feedback and look forward to welcoming you back for another flawless stay in the future.Warm regards,

Hi Cesar,Thank you for your wonderful feedback! We're thrilled to hear that our accommodations were perfect for your business trip. Providing a comfortable and convenient environment for our guests, especially those traveling for business, is something we take great pride in.We're glad that you found everything to your liking and that we could contribute to the success of your trip. Should your travels bring you back to Quality Suites, we'd be honored to host you again.Thank you for choosing us, and we look forward to welcoming you back in the future.Warm regards,

Hi Monica,Thank you so much for your glowing review! We're thrilled to hear that you found our team to be persistent and welcoming during your stay at Quality Suites. Ensuring that our guests feel genuinely welcomed and supported throughout their time with us is incredibly important to us.Your kind words mean a lot to our team, and they serve as a reminder of the dedication and care we strive to provide to each and every guest.Should your travels bring you back to Quality Suites, we'd be delighted to welcome you again for another fantastic stay.Warm regards,

Hi Melanie,Thank you for taking the time to share your feedback with us. We're pleased to hear that you found our owners to be friendly and that you noticed our efforts in maintaining the property despite its age.Ensuring a pleasant and well-kept environment for our guests is a top priority for us, and we appreciate your acknowledgment of our efforts.Your feedback is invaluable to us as we continuously strive to improve our services and facilities. Should your travels bring you back to Quality Suites, we would be honored to host you again and provide you with an even better experience.Warm regards,B. ShahOwnerQuality Suites

Hi Monica,Thank you for your exceptional review! We're thrilled to learn that our staff at Quality Suites went above and beyond to meet your needs and provide outstanding service throughout your stay. Consistency and attentiveness are key pillars of our hospitality philosophy, and we're delighted to hear that we delivered on both fronts.Your compliments will be shared with our team, who will be encouraged by your kind words. It was a pleasure hosting you, and we hope to welcome you back soon for another exceptional experience.Warm regards,B. ShahOwnerQuality Suites

Hi Chioma,Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience and disappointment you encountered during your stay at Quality Suites.It is truly regrettable to hear about the issues you faced upon check-in, including the room discrepancy and the cleanliness oversight. Please know that this is not the standard of service we aim to provide, and we deeply regret any discomfort or inconvenience caused.Rest assured, we will be addressing these concerns with our team to ensure that corrective measures are taken to prevent such occurrences in the future. Additionally, we will review our procedures to ensure that all rooms are thoroughly checked and cleaned to our high standards before guests arrive.We understand that this experience may have tarnished your impression of our property, but we sincerely hope for another opportunity to exceed your expectations and regain your trust. If you are willing to give us another chance, please do not hesitate to contact me directly, and I will personally ensure that your next stay with us is flawless.Once again, we apologize for the inconvenience and appreciate your valuable feedback.Warm regards,B. ShahOwnerQuality Suites

Hi Elizabeth,Thank you for your wonderful review! We're delighted to hear that the lady who checked you in provided excellent service and made your experience at Quality Suites a pleasant one.We take great pride in delivering exceptional hospitality, and it's always rewarding to receive positive feedback about our team members. Your kind words will be shared with her, and I'm sure she will be thrilled to hear about the positive impact she had on your stay.Thank you for choosing Quality Suites, and we look forward to welcoming you back for another fantastic experience in the future.Warm regards,B. ShahOwnerQuality Suites

Hi Haydee,Thank you for sharing your feedback with us. We're pleased to hear that you enjoyed the spaciousness of your room at Quality Suites, along with the convenience of having a refrigerator and microwave.However, we apologize that our breakfast options did not fully meet your expectations. Your comments regarding the limited choices are duly noted, and we appreciate your input as we continuously strive to improve our offerings to better accommodate the preferences of all our guests.We're glad to hear that you enjoyed our coffee, and we will certainly take your feedback into consideration to enhance the breakfast experience for our guests in the future.Thank you for choosing Quality Suites, and we hope to have the opportunity to welcome you back for another great stay.Warm regards,B. ShahOwnerQuality Suites

Hi Emily Lynn,Thank you for your excellent review! We're thrilled to hear that you had a pleasant experience with our staff at Quality Suites. Providing exceptional service to our guests is our top priority, and we're delighted that our team members were able to make your stay memorable.Your kind words will be shared with our staff, who will be encouraged by your feedback. We truly appreciate your recognition of their efforts.Thank you for choosing Quality Suites, and we look forward to welcoming you back for another enjoyable stay in the future.Warm regards,B. ShahOwnerQuality Suites

Hi Edgar,Thank you for your feedback and for choosing Quality Suites for your stay. We're glad to hear that you had a positive experience overall.Your rating of 8/10 is appreciated, and we'd love to know how we can further improve to make your next stay even better. Please feel free to share any specific suggestions or areas where we could enhance your experience. Your input is invaluable to us as we strive to exceed our guests' expectations.Thank you once again for your review, and we hope to welcome you back for an even more enjoyable stay in the future.Warm regards,B. ShahOwnerQuality Suites

Hi James,Thank you for sharing your wonderful feedback with us! We are thrilled to hear that you had such a pleasant and restful stay at our hotel. Providing a clean, quiet, and comfortable environment for our guests is our top priority, and we are delighted that we were able to meet and exceed your expectations in this regard.Your perfect rating means a lot to us, and we truly appreciate your kind words. It was our pleasure to have you as our guest, and we hope to have the opportunity to welcome you back for another outstanding stay in the future.Warm regards,

Hi Olivia,Thank you for your perfect rating! We're thrilled to hear that you had an excellent experience during your stay at Quality Suites. Your satisfaction is our top priority, and we're delighted that we were able to meet and exceed your expectations.We truly appreciate your praise and look forward to welcoming you back for another fantastic stay in the future.Warm regards,B. ShahOwnerQuality Suites

Hi Frances,Thank you for your outstanding review! We're thrilled to hear that you found the check-out process easy and that our staff were friendly during your stay at Quality Suites. Your satisfaction is our top priority, and we're delighted that we were able to meet your expectations in these aspects.Your feedback regarding the ice machines is duly noted. We appreciate your suggestion, and we'll certainly take it into consideration as we strive to enhance our guests' experience.Thank you for choosing Quality Suites, and we look forward to welcoming you back for another enjoyable stay in the future.Warm regards,B. ShahOwnerQuality Suites

Dear Tomas,Thank you for your feedback. We appreciate your input regarding our breakfast offerings. We're constantly looking to improve and diversify our options, and your comments will be considered as we enhance our breakfast selections to better meet our guests' expectations.If you have any specific preferences or suggestions for breakfast items, we'd love to hear them. We value your input and hope to provide a more satisfying breakfast experience during your next visit.Best regards,B ShahManager

Dear Harshit,Thank you so much for your positive feedback and the fantastic 5/5 rating! We are delighted to hear that you found our property nice and clean. Our team works hard to maintain high standards, and it's always rewarding to know when guests have a great experience.We appreciate you taking the time to share your thoughts, and we look forward to hosting you again in the future. If there's anything specific you loved about your stay or any suggestions you have, feel free to let us know.Warm regards,B. Shah

Dear Gamalier,Thank you for your kind words! We're pleased to hear that our staff's efforts to resolve the issue with your reservation were successful. Providing excellent service is our top priority, and it's rewarding to know that our team's friendliness and attentiveness made a positive impact on your experience.We appreciate your understanding and patience. If you have any further feedback or if there's anything else we can assist you with, please feel free to reach out.Looking forward to welcoming you again in the future!Best regards,B Shah General ManagerQuality Suites

Dear Annette,Thank you for the perfect 10/10 rating! We're thrilled to learn that you had such an excellent experience during your stay. Providing top-notch service and exceeding our guests' expectations are our primary goals, and it's wonderful to hear that we achieved that for you.If there's anything specific you loved about your stay or any suggestions you have for us to maintain this level of excellence, please don't hesitate to share. We appreciate your positive feedback and look forward to welcoming you back for another fantastic stay.Thank you for choosing Quality Suites ATX. We truly value your patronage.Best regards,

Dear Christoph,Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that you enjoyed your stay at Quality Suites Austin South, and that our service, room size, and comfortable bed met your expectations.It's especially rewarding to know that you appreciated the efforts of our owners to ensure everything was up to standard, and we're delighted that you found our breakfast to be excellent.We genuinely value your positive feedback, and we look forward to the possibility of hosting you again if your travels bring you back to Austin. If there's anything specific you loved about your stay, or if you have any suggestions for us to make future experiences even better, please feel free to share.Thank you for choosing to stay with us at Quality Suites Austin South. Safe travels!Best regards,

Thank you for the perfect 10/10 rating! We're thrilled to know that you had a fantastic experience. If there's anything specific you loved about your stay or any suggestions you have for improvement, feel free to share. We look forward to hosting you again in the future!Best regards,B ShahGeneral ManagerQuality Suites

Dear Jeany,Thank you for your positive feedback and for choosing our hotel. We're thrilled to hear that you found it to be an awesome deal with a clean and friendly check-in experience.We apologize for any inconvenience regarding the breakfast area. Your comments about the limited selection and low stock are valuable, and we will address this with our team to ensure improvements in the future.We appreciate your understanding and hope to have the opportunity to welcome you back for another enjoyable stay.Best regards,B. ShahGeneral ManagerQuality Suites

Dear Huyenchau,Thank you for taking the time to share your positive feedback with us! We are thrilled to hear that you enjoyed your stay at Quality Suites.It's wonderful to know that you found your room clean and spacious. Our team takes great pride in maintaining a high standard of cleanliness and ensuring our guests have comfortable accommodations.We're also pleased to hear that the large parking lot and the location in a good part of town met your expectations. Providing convenient amenities and a safe environment for our guests is a top priority for us.Your kind words about the rate being unbeatable for Austin are truly appreciated. We strive to offer value to our guests, and it's rewarding to know that you found our pricing competitive.Once again, thank you for choosing Quality Suites. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future. If you have any further comments or suggestions, feel free to reach out. Safe travels!Best regards,

Thank you! Looking forward to welcoming you again! Happy Holidays!

Thank you! Looking forward to welcoming you again! Happy Holidays!

Hi Edgar,Thank you for taking the time to share your feedback with us. We appreciate your honesty and value your input.We're pleased to hear that you had a generally positive experience during your stay at Quality Suites. However, we would love to know if there were any specific areas where we could improve to turn your next stay into a perfect 5/5 experience. Your feedback helps us identify areas for enhancement and ensures that we continue to provide the best possible service to our guests.Thank you for choosing Quality Suites, and we hope to have the opportunity to welcome you back for an even better stay in the future.Warm regards,B. ShahOwnerQuality Suites