Located in Ausserberg, Hotel Bahnhof Ausserberg is connected to a rail/subway station. Lötschental Valley and Lotschentaler Museum are cultural highlights, and some of the area's activities can be experienced at Salzgeber and Raron-Eischoll Gondola. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails and other activities like skiing.
You can look forward to a terrace, a coffee shop/cafe and a garden at Hotel Bahnhof Ausserberg. In addition to a playground and a hair salon, guests can connect to free in-room WiFi.
Additional perks include:
Buffet breakfast (surcharge), bike hire and self-parking (surcharge)
Express check-out, express check-in and tour/ticket information
Coworking spaces, smoke-free property and 1 meeting room
Room features
All guestrooms at Hotel Bahnhof Ausserberg boast comforts such as free WiFi and room service.
Extra conveniences in all rooms include:
LED TVs with satellite channels
Heating and daily housekeeping
Languages
English, French, German, Italian, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Uncovered parking on site (CHF 9 per night; includes in/out privileges)
Food and drink
Daily buffet breakfast available for a fee: CHF 15 for adults and CHF 15 for children
A bar/lounge
A coffee shop/cafe
A restaurant
Snack bar/deli
Things to do
Arcade/game room
Bicycle rentals
Playground
Family friendly
Arcade/game room
Playground
Snack bar/deli
Conveniences
Hair salon
Guest services
Daily housekeeping
Tour and ticket assistance
Business services
24-hour business centre
269 square feet of conference space
Coworking space
Meeting room
Outdoors
Garden
In the mountains
Terrace
Accessibility
No lift
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Hair dryer
Towels
Entertainment
LED TV with satellite channels
Food and drink
Room service
More
Heating
Policies
Check-in
Contactless check-in and check-out are available
Express check-in available
Check-out
Contactless check-out
Express check-out available
Special check-in instructions
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; access will be through a private entrance
Access methods
Private entrance
Pets
Welcoming dogs only
Food and water bowls are available
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
Fee for buffet breakfast: approximately CHF 15 for adults and CHF 15 for children
Uncovered self parking fee: CHF 9 per night (in/out privileges)
Pet fee: CHF 20 per pet, per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
We should mention
This property does not have any lifts
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Bahnhof Ausserberg
Hotel Bahnhof Ausserberg Lodge
Hotel Bahnhof Ausserberg
Hotel Bahnhof Ausserberg Ausserberg
Hotel Bahnhof Ausserberg Lodge Ausserberg
Hotel Bahnhof Ausserberg Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
What a beautiful location! We used the trains and buses so the hotel was very convenient. Someone was there to greet us upon arrival but there is a self check-in that is helpful when arriving at various times. Breakfast was available at an extra charge but can be eaten there or taken with you. The shower is in the room so with four people there was a little less privacy and space but beds were comfortable and it is very quiet. This was a great place for us to branch out from this little town daily on adventures.
I just don't know where to start with this hotel. My husband and our two 16 year old daughters were taking a quick trip around Switzerland using the rail system. After spending the day in Zermatt, due to train times and our planned actives, we did not have enough time to get back to Zurich that night. We decided to find something not too far from our route and continue on the next day. This hotel advertised that they speak four languages, have 24 hour checking with a clerk and we were able to pay through hotels.com. These are all VERY FALSE!
We got to the hotel around 10pm and could not figure out where to go. Finally found an open door and we see a table in the corner with a paper and room key sitting on it. We realize that it is our information and must be our key with room number just sitting in the hall for anyone to grab. Not really the 24 hour clerk check in we were expecting. But continued to our room for the night. There was NO AC in room so had to leave window open all night. There was no screen and even with the window open it was too hot to sleep.
The next morning, when we are getting ready to walk out, the owner stops us and asks us to pay. He only spoke Dutch and we had a very difficult time communicating. But what we discovered was that he said we had not paid for the room and would not let us leave until we gave him another card. Called Hotels.com and they tired to speak with him and could not. After missing our train we just paid for the
Staff was very friendly which is why I feel a little bad about the rating however I would not recommend for the price compared to what you get.
The room was freezing, we turned up the radiators all the way but the room remained cold for the entire night. We also booked a room which advertised to slept four (2 single
beds and a bunk bed- ie: 4 beds total). We also requested a baby crib over the phone and were told it wasn’t a problem. We arrived and were given 1 room with three beds and told we couldn’t fit our family in it and was asked to pay for another room as well. I declined because that wasn’t what we were quoted and the room was far bigger than most chain hotels in Europe that our family squeezes into without issues. It was disappointing that we were shorted a bed but I cut our losses because we saved nearly 200 franks by compromising not to argue much about the lack of bed we were promised and not being forced to pay for an additional room we didn’t need.
In the morning we were treated downstairs friendly by the staff - again very nice people and made it feel very family oriented. They had a high chair waiting which was nice. The breakfast options were small compared to what I would of expected for the amount we paid. They offered some nice suggestions on things to do. When I paid for the bill I learned I had to pay another 12-15 franks for the baby crib... first I ever had to do this and we traveled to at least 20 different accommodations in the last year
all was perfect; you can't go wrong; it has character; if you expect a sterile Hilton or plush Hyatt, it is not; for outdoor people and for a rustic environment in one of the best hiking areas of the world - it's what you need!
Die Unterkunft ist für ein Übernachten in Ordnung. Die Temperatur im Zimmer war nicht genügend (Reisezeit: 25.11.). Die Umgebung der Anlage wirk ziemlich triste. Das Brot zum Frühstück war sicher von Vorgestern. Der Kaffeeautomat liefert höchstens lauwarmes Wasser für einenTee.