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Reviews of The Great Ponsonby ArtHotel

4 out of 5
The Great Ponsonby ArtHotel
30 Ponsonby Terrace, Ponsonby, Auckland

Reviews

9.2

Wonderful

Rating 10 - Excellent. 161 out of 259 reviews" "
Rating 8 - Good. 80 out of 259 reviews" "
Rating 6 - Okay. 13 out of 259 reviews" "
Rating 4 - Poor. 2 out of 259 reviews" "
Rating 2 - Terrible. 3 out of 259 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful two nights stay here - especially since we walked to dinner both nights and there are so many restaurants just a few blocks away. Out also quite close to downtown Auckland, the harbor and Sky Tower. The room itself was fine - had everything that was advertised. There was even a cute little courtyard right outside our unit of we had wanted to linger (we didn’t as we were only there two days and had so much we wanted to see and do).
Stayed 2 nights in Mar 2024

10/10 Excellent

Darren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely place in a quiet neighbourhood, just a couple of minutes walk from some of the best eating & drinking in Auckland - you could spend weeks here and never eat at the same place twice. The ArtHotel itself is lovely - we stayed in a small apartment which had everything we needed. The staff were lovely and gave us all the space & privacy we needed, while the ArtHotel had plenty of social options for those who like that sort of thing. We'll definitely stay there again when we return to Auckland.
Stayed 3 nights in Feb 2024

10/10 Excellent

Peri

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It was bit like stepping back in time, back to honesty and trust. They offer a free drink, if you want more you write down what you had, for eg. No full length mirror. Also no shower cap! Otherwise everything you could want. Very quiet. Nice rooms.
Stayed 1 night in Nov 2023

10/10 Excellent

Bryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hosts; very clean comfortable rooms; great breakfast. A little oasis in the city. Highly recommended.
Stayed 2 nights in Nov 2023

10/10 Excellent

Rhyll

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
unique
Stayed 2 nights in Sep 2023

10/10 Excellent

Susannah

Stayed 1 night in Jul 2023

10/10 Excellent

dan

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay.
Stayed 1 night in Jul 2023

10/10 Excellent

Diane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely charming.
Stayed 1 night in May 2023

6/10 Okay

James

Liked: Cleanliness, staff & service
Had a great welcome from the host and was very helpful. The room was pretty dated but very clean. Not sure about other rooms but the sheets felt a little damp, not sure whether that was just Auckland on this day.
Stayed 1 night in May 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'll be back
A lovely hotel. A bit shabby around the edges, perhaps, but clean and well-maintained and full of bright charm and character. The neighborhood is predominately residential: the quiet streets are lined with attractive homes. Just up from the hotel is the main road, with loads of good cafes and restaurants and shopping, not to mention views down the other side of CBD. I love to walk, so it wasn't a problem to me that the hotel was a good 45 minutes or even an hour by foot from downtown. The hotel breakfast was not included in my rate, which I was told was just as well because if I paid for it in my rate I'd be paying for breakfast for two, and I am a solo traveler; instead I went up to the high street, which was great. I will gladly come back the next time I'm in Auckland.
Stayed 2 nights in May 2023

10/10 Excellent

Ange

Liked: Staff & service, property conditions & facilities
A very quirky gorgeous hotel.
Stayed 2 nights in Mar 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Somewhere different.
Interesting hotel in a great location.
Stayed 1 night in Feb 2023

10/10 Excellent

Arran

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I spent three nights at the Art Hotel with great rooms, lovely service and I would recommend for singles and couples who want to be near everything but still have piece and quiet and with the bonus of free parking and full breakfast service.
Stayed 3 nights in Sep 2022

10/10 Excellent

ANTHONY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, staff were very friendly and helpful. Nice unique property.
Stayed 1 night in Aug 2022

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ponsonby is a true gem. It’s filled with character, quirkiness, and care. If you’re interested in something unique, and a short walk from a ton of restaurants and shops, I highly recommend the ArtHotel.
Stayed 3 nights in Aug 2022

8/10 Good

Jarrad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and spacious room
Stayed 1 night in Aug 2022
Response from Patrick on 9 Aug 2022
Kia ora Jarrand, Thank you for choosing to stay at the Great Ponsonby Arthotel. We are dedicated to ensuring your comfort and satisfaction through the use of our services and facilities. Auckland beats with a Polynesian heart and we, here at the Great Ponsonby Arthotel try to emulate that spirit as much as possible. We wish you well and hope the warmth of our little abode travels with you. As such, your comments will greatly help us and if there is anything we could have done better please drop us an email. Kind regards, The Great Ponsonby Arthotel Management

10/10 Excellent

David Robin

Stayed 4 nights in Jun 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Excellent location for our visit. Lovely, friendly staff. Good vibe
Stayed 1 night in Apr 2022

10/10 Excellent

Vicki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a lovely hidden gem. Has everything you need and walking distance to shops and restaurants in Ponsonby. On a very quiet road with easy parking. Will definitely return
Stayed 1 night in Feb 2022

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely comfortable friendly place to stay with a Pacifica flavor -loved it
Stayed 2 nights in Jan 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walking distance. Nice rooms, very quiet area away from hustle and bustle. Would stay again.
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing location in Ponsonby. Easy walking to shops and restaurants. Very quiet location and our car was safe on the street. Room was pleasant and had everything we needed. Unbelievably quiet, only time we heard any of the guests was when our neighbors had a shower in the morning. Would stay again
Stayed 1 night in Jul 2021

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stay here regularly. Staff are wonderful. Our parking was on the street as no space inside property. Another guest was using our balcony late in the evening which was slightly disconcerting. They had climbed over the railing to get to it. However they did move when we asked. Perfect location.
Stayed 3 nights in Jun 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique property, friendly, cosy and value for money. Lovely breakfast included in the tariff
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and peaceful with quirky comfort. Perfect location too.
Stayed 4 nights in Mar 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Feb 2021

10/10 Excellent

adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean quiet friendly close to town. All good......
Stayed 2 nights in Jan 2021

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

10/10 Excellent

Judy, Whangarei

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a unique property with a nice homely atmosphere.Ecostore products,paper,fruitbursts,honesty barfridge were a great touch.Only minus was the way too soft mattress.
Stayed 1 night in Dec 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2020

10/10 Excellent

Benjamin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

2/10 Terrible

Verified traveller

Stayed 2 nights in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such s charming hotel. Staff were kind and welcoming.
Stayed 3 nights in Mar 2020

10/10 Excellent

Leslie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel close to the CBD
I LOVED staying here! I travel to Auckland on business about once a year, and wanted to see another side of the city beyond the downtown. Ponsonby is a beautiful neighborhood that's only a few minutes' car ride from the business district of Auckland, so a great place to stay for some variety, and this hotel is so gorgeous and so full of little extras and attentions that I will DEFINITELY be returning there next year. Thank you so much for creating such a lovely place to be!
Stayed 2 nights in Mar 2020

10/10 Excellent

Donald M.

Liked: Cleanliness
Close to many restaurants
Interesting place with great breakfast and walking distance to many restaurants. 5 minutes from downtown and waterfront by Uber or cab. Quiet location with attentive owners.
Stayed 1 night in Feb 2020

8/10 Good

Jane

Stayed 1 night in Mar 2020

8/10 Good

Te, Melbourne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute hotel with friendly service. Essentially a classic bed and breakfast. Great location with all of the Ponsonby trendy shops on the doorstep and only a short walk to the CBD and k-rd bars/restaurants.
Stayed 1 night in Feb 2020

8/10 Good

Brent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay very much. Our next stay we'd like to try a studio out the back. The breakfasts were delicious. The location was great to access Ponsonby but the more touristy harbourfront is only a 40 minute walk also and mostly downhill. We did however take a taxi back. 20 NZ. They really care about you enjoying your stay!
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the boutique appeal - George the cat - the honesty drinks and complimentary drinks and the staff are fabulous
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The casual use of artwork was very well done. We enjoyed our breakfasts!
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, restaurants nearby. Quiet neighborhood. Nice garden area. Good breakfast.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 1 night in Dec 2019

2/10 Terrible

Peter, Sydney, Australia.

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Good area. Room was converted garden shed, clad in corrugated iron, and was badly sound from adjoining room. No one at any stage introduced or identified themselves. There were no photos any where on-line of the "garden sheds". Some staff were put out if you requested an additional tea bag at breakfast. Outside area, particularly at back was uneven, unfinished, untidy. Garden furniture was rusting. We had to pass the laundry, where the door was always open and in disarray. There was no one to assist with luggage on arrival, this was a problem, particularly if you were allocated to the sheds. All in all very disappointing, and extortionate when you consider the nightly room rate for 5 nights of $285 NZ per night. As there is no on-site manager, or staff to assist on arrival, it is not fair to call this property a B & B, or a hotel. There are no air conditioners in any rooms, nor minifridges in the rooms in the main house. Would not recommend this property to anyone !!!
Stayed 5 nights in Nov 2019

6/10 Okay

Anon

Liked: Cleanliness, property conditions & facilities
There is a cat at this hotel. Some of our party are allergic but they did not remove the cat
Stayed 1 night in Dec 2019
Response from The Great Ponsonby Arthotel Team on 9 Dec 2019
Kia ora, Thanks for your feedback. Sorry for your complains with the cat. This black cat is neighbor's cat who always comes to our hotel begging for the food from our clients. We always drive him out of our hotel every time when we see him. Sorry for inconvenience for your staying with us. Kind regards, The Great Ponsonby Arthotel Team

10/10 Excellent

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very fun place to stay. We really enjoyed it. Convenient location.
Stayed 2 nights in Dec 2019

10/10 Excellent

Janis, Elk Grove

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the gourmet breakfasts that are included. Rooms are a little small, but plenty adequate. Enjoyed our stay and would recommend it to anyone interested in locating close to downtown
Stayed 2 nights in Dec 2019

10/10 Excellent

Suzanne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019