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Reviews of Staybridge Suites Auburn University Area, an IHG Hotel

3 out of 5
Staybridge Suites Auburn University Area, an IHG Hotel
2061 S College Street, Auburn, AL

Reviews

9.6

Exceptional

Rating 10 - Excellent. 398 out of 463 reviews" "
Rating 8 - Good. 45 out of 463 reviews" "
Rating 6 - Okay. 13 out of 463 reviews" "
Rating 4 - Poor. 2 out of 463 reviews" "
Rating 2 - Terrible. 5 out of 463 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Angie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first stay at the Staybridge Suites and we will definitely stay here again!
Stayed 2 nights in May 2024
Response from Mary on 7 May 2024
We are so pleased that you enjoyed your stay with us. Please remember us when you visit the area again.

8/10 Good

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 3 nights in Apr 2024
Response from Mary on 2 May 2024
Thanks for the kind review. Please keep us in mind for any future stays.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay for meetings at the University.
Stayed 1 night in Apr 2024
Response from Mary on 26 Apr 2024
Thank you for your kind review. Please keep us in mind for any future stays.

10/10 Excellent

Aja

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the size of the room, the cleanliness, and professionalism of the staff.
Stayed 1 night in Apr 2024
Response from Mary on 22 Apr 2024
We thank you for your great review. Please keep us in mind for any future stays.

8/10 Good

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Mary on 13 Apr 2024
Thank you for your kind review. Please keep us in mind for any future visits.

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Mary on 13 Apr 2024
Thanks for the wonderful review. Please keep us in mind for any future visits.

10/10 Excellent

Anthony

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The social happy hour was great
Stayed 1 night in Apr 2024
Response from Mary on 7 Apr 2024
Thank you for your positive review. We are glad that your experience here was great. Please keep us in mind for any future visits.

10/10 Excellent

Jennifer

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
We had a great stay!
Stayed 1 night in Mar 2024
Response from Mary on 1 Apr 2024
Thanks for the great review. Please keep us in mind for any return stays.

8/10 Good

sharon, Notasulga

Liked: Cleanliness, staff & service, property conditions & facilities
It was comfortable
Stayed 1 night in Mar 2024
Response from Mary on 1 Apr 2024
Thank you for your kind review. We hope you'll keep us in mind for any return visits.

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
We thought the staff was particularly friendly and helpful. Saturday night was noisy, but not the hotel’s fault
Stayed 2 nights in Mar 2024
Response from Mary on 26 Mar 2024
We appreciate your positive review even with the noise. Please keep us in mind for any future stays.

10/10 Excellent

Heather, St. James

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suites were great and the breakfast was diverse offering a little bit of everything. We did have several noise complaints when we brought our very young kids in at 7PM. That was frustrating because they had been in a car for 13 hours and were tired and cranky then we had to listen to the phone ringing while trying to get them settled down. Probably not the best choice for small children here. The staff was very understanding of the situation but naturally had to listen to the other visitors that were not happy.
Stayed 1 night in Mar 2024
Response from Mary on 24 Mar 2024
We are sorry that you didn't have a positive stay. Please let us that you have small children prior to your stay so that we can block you in a room so that your children will have a better stay. Thank you for letting us know.

10/10 Excellent

Andrew, Enola

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are large and spacious, friendly and helpful front desk. Overall nice, new, updated, and clean hotel
Stayed 1 night in Mar 2024
Response from Mary on 26 Mar 2024
Thanks for the kind words. Please keep us in mind for any future stays.

10/10 Excellent

Jeffrey

Stayed 1 night in Mar 2024
Response from Mary on 13 Apr 2024
Thank you for your positive review. Please keep us in mind for any future visits.

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location for visiting Auburn
Stayed 1 night in Mar 2024
Response from Mary on 17 Mar 2024
We thank you for your kind review. Please keep us in mind for any future stays.

10/10 Excellent

Cathryn, Birmingham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and convenient to everything nearby. The staff is very friendly and extremely helpful when I told them I needed the room for an extra night.
Stayed 1 night in Mar 2024
Response from Mary on 17 Mar 2024
Thank you for your positive review. We appreciate your feedback. Please keep us in mind for any future stays.

10/10 Excellent

Shelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this property because the weather was to bad to drive anymore. We absolutely love this hotel chain. We stay at them regularly because they are the same wherever we go.Great property enjoy your stay.
Stayed 1 night in Mar 2024
Response from Mary on 17 Mar 2024
Thanks for the glowing review. Please keep us in mind for any future stays.

8/10 Good

julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Even though there was a mix up at check in, the staff were welcoming.
Stayed 2 nights in Feb 2024
Response from Mary on 25 Feb 2024
We thank you for your positive review. Please keep us in mind fir any future vusuts.

10/10 Excellent

Terry

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious rooms; clean and with all amenities. Staff was very helpful. But...whoever cooked the grits needn't be allowed to do it again! :)
Stayed 1 night in Feb 2024
Response from Mary on 17 Feb 2024
We thank you for your positive review and the FYI regarding the grits. Please keep us in mind for any future stays.

10/10 Excellent

ROBERT

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Place to stay.
Stayed 2 nights in Feb 2024
Response from Mary on 17 Feb 2024
Thank you for the great review. Please keep us in mind for any future stays.

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love to stay there every time I go to Auburn. Great rooms and wonderful staff.
Stayed 1 night in Feb 2024
Response from Mary on 17 Feb 2024
Thank you for your positive review. Please keep us in mind for any future stays.

10/10 Excellent

JAMES

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly
Stayed 1 night in Feb 2024
Response from Mary on 13 Feb 2024
We sincerely appreciate your excellent review. Please keep us in mind for any future visits.

10/10 Excellent

Anita, Daphne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff, easy parking. Convenient to Auburn and close to interstate.
Stayed 1 night in Feb 2024
Response from Mary on 13 Feb 2024
We appreciate your positive response. Please keep us in mind for any future visits.

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Mary on 22 Jan 2024
We thank you for your positive review. Please keep us in mind for any future visits.

10/10 Excellent

theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Mary on 22 Jan 2024
We thank you for your positive review. Please keep us in mind for any future stays.

10/10 Excellent

Orlando

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel location and the staff was nice to me .. When I overstay my check out time …
Response from Mary on 15 Jan 2024
We appreciate your positive guest review. Please keep us in mind for any future stays.

10/10 Excellent

Mariel

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is excellent! It was extremely clean, comfortable, inviting, and homey. The staff were very friendly, welcoming, and did their best to make you feel at home. The breakfast bar was delicious and there were so many options! They had fresh baked chocolate chip scones, eggs, sausage links, grits, oatmeal, waffles, breakfast potatoes, and more! I would definitely stay here again and recommend this hotel to others as well!
Stayed 1 night in Jan 2024
Response from Mary on 14 Jan 2024
We thank you for your positive review. Please keep us in mind for any future stays.

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was superb! Very well maintained! Will always stay with this Chain going forward
Stayed 1 night in Jan 2024
Response from Mary on 14 Jan 2024
Thank you for your glowing review.

10/10 Excellent

Randy

Stayed 1 night in Jan 2024
Response from Mary on 30 Jan 2024
Thank you for your positive review. We greatly appreciate you taking the time to respond. Please keep us in mind for any future visits.

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Mary on 2 Jan 2024
Thanks for your positive review. Please keep us in mind for any future visits. Happy New Year!!

10/10 Excellent

pardess

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large room
The room was huge and we had room to spread out. We are a family of 5 and didn’t feel crowded. The kitchen had enough supplies to make a meal and the morning breakfast was great!
Stayed 1 night in Dec 2023
Response from Mary on 2 Jan 2024
Thank you for your positive review. Please keep us in mind for any future visits. Happy New Year!!

10/10 Excellent

Eduardo

Stayed 1 night in Dec 2023
Response from Mary on 22 Jan 2024
We thank you for your positive review. Please keep us in mind for any future stays.

10/10 Excellent

Patricia

Stayed 1 night in Dec 2023
Response from Mary on 22 Jan 2024
We thank you for your positive response. Please keep us in mind for any future stays.

10/10 Excellent

Michele

Stayed 1 night in Dec 2023
Response from Mary on 2 Jan 2024
Thank you for your positive review. Please keep us in mind for any future visits. Happy New Year!!

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Large rooms. Great shower. Cindy bed. Very quiet. Quick and easy check I. And check out. Easy convenient parking. Well illuminated parking lot.
Stayed 1 night in Dec 2023
Response from Mary on 2 Jan 2024
We thank you for your positive review. Please keep us in mind for any future visits. Happy New Year!!

10/10 Excellent

Praveen

Stayed 6 nights in Dec 2023
Response from Mary on 2 Jan 2024
We thank you for your positive review. Please keep us in mind for any future stays. Happy New Year!!

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Mary on 2 Jan 2024
We thank you for your glowing review. Please keep us in mind for any future visits. Happy New Year.

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk woman was wonderful, she made us feel very comfortable and had a smile on her face the whole time. I give this property a 10 , will definitely stay and tell friends to stay there!
Stayed 1 night in Dec 2023
Response from Mary on 2 Jan 2024
We thank you for your glowing review. Please keep us in mind for any future visits. Happy New Year!!

6/10 Okay

Jacqueline

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Mary on 2 Jan 2024
We thank you for visiting our Hotel. Please keep us in mind for any future visits.

10/10 Excellent

Josh

Stayed 1 night in Dec 2023
Response from Mary on 2 Jan 2024
Thank you for your positive review. Please keep us in mind for any future visits. Happy New Year!!

10/10 Excellent

Jesse

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place in every aspect!
Stayed 1 night in Dec 2023
Response from Mary on 2 Jan 2024
Thank you for your positive review. Please keep us in mind for any future visits.

10/10 Excellent

Ashley W

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Mary on 2 Jan 2024
Thank you for your positive review. Please keep us in mind for any future visits.

10/10 Excellent

ANRE

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, Comfortable and Cozy.
Stayed 1 night in Nov 2023
Response from Mary on 4 Dec 2023
We thank you for your positive review. Please keep us in mind for any future stays.

10/10 Excellent

holly

Liked: Cleanliness, staff & service, property conditions & facilities
We were very impressed with this hotel. Stayed 2 nights over Thanksgiving with our 3 kids and large dog. The room was very large and comfortable. Will be staying here every time we head to Auburn!
Stayed 2 nights in Nov 2023
Response from Mary on 4 Dec 2023
Thank you for your positive review. Please keep us in mind for any future visits.

10/10 Excellent

Bradley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice large room. Enjoyed free happy hour !
Stayed 1 night in Nov 2023
Response from Mary on 4 Dec 2023
Thank you for your positive response. Please keep us in mind for any future stays.

10/10 Excellent

Jason

Travelled with family
Liked: Amenities
I was very impressed with the size and cleanliness of our room lots of places to shop and eat close to the hotel. The hotel offers a pretty good breakfast, and they have a bar that opens at 5:30 in the evening. The staff was friendly and attentive, we would definitely stay here again
Stayed 1 night in Nov 2023
Response from Mary on 4 Dec 2023
Thank you for your positive response. Please keep us in mind for any future stays.

10/10 Excellent

Kelly

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The only thing that could be improved is having better toilet paper.
Stayed 2 nights in Nov 2023
Response from Mary on 18 Nov 2023
Thank you for your positive review and your truthful comments. Please keep us in mind for any future stays.

10/10 Excellent

Bianca

Stayed 2 nights in Nov 2023
Response from Mary on 13 Nov 2023
We greatly appreciate your positive review. Please keep us in mind for any future stays.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely stay here!
Great hotel from start to finish! Feels brand new, spacious, great shower and beds!
Stayed 1 night in Nov 2023
Response from Mary on 11 Nov 2023
Thanks for the great review. Please keep us in mind for any future stays.

10/10 Excellent

William

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean
Stayed 4 nights in Oct 2023
Response from Mary on 11 Nov 2023
Thanks you for the positive review. Please keep us in min d for any future visits.

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Mary on 11 Nov 2023
Thanks for the great review. We appreciate your business. Please keep us in mind for any future stays.