Hello Sharlene, Thank you for your evaluation. It is truly concerning to hear about your negative check-in experience while you were here. We are truly sorry for the inconveniences and frustrations you had to go through due to the inadequate service you received regarding the issues you outlined. This does not meet our usual standards and will be reviewed appropriately with our team to make sure we are working to amplify our processes, so we provide a better outcome in the future. Thank you again for your patience, and we hope you will give us another opportunity to regain your trust in us.Best Regards, Alexey Muravskiy,Director of Operations

Hello Lisa, Thank you for evaluating your stay at W Atlanta Downtown. We are delighted to know how happy you were with our stylish rooms. We would love to have you back anytime, and we appreciate you choosing us!Best Regards, Alexey Muravskiy,Director of Operations

Hello Josue, We are delighted you had such a good time with our engaging and dedicated Talent here at W Atlanta Downtown. We believe we have the best of the best, and we appreciate your kind remarks. Come back soon, we would love to provide you with another exceptional stay!Best Regards, Alexey Muravskiy,Director of Operations

Hello Andrew, Thank you for taking the time to post your review. Please accept our apologies for the frustrations you experienced due to not receiving the room you booked. We try to make every effort to provide the accommodations requested based on availability; therefore, we regret not meeting your expectations. We appreciate your patience and feedback. It is our hope that you will give us another chance to serve you better in the future and show you our commitment to service excellence. Best Regards, Alexey Muravskiy,Director of Operations

Hello Ray-Anthony, Thank you for taking the time to write your review. Providing excellent service is our top priority; therefore, it is disappointing to hear that we fell short during your stay, and we sincerely apologize for the unpleasant encounter you had with some of our Talent members. We will follow up with the appropriate individuals and take suitable action to make sure they treat our guests with respect and authentic, warm hospitality. Furthermore, we are sorry for issues you had with the styling of your room. This has been addressed with our Style Department, and we will use your remarks to ensure this is not repeated. We hope you will give us another chance to make a favorable impression, and we wish you all the best with your travels. Best Regards, Alexey Muravskiy,Director of Operations

Hello GeRhonda, Thank you for your kind feedback about W Atlanta Downtown. We value hearing from our guests and love knowing how much you enjoyed our property. Having said that, we regret that you found our parking fee to be high. We review our pricing regularly to make sure that we are priced competitively. Please come back and see us again soon!Best Regards, Alexey Muravskiy,Director of Operations

Hello Derek, We are pleased your experience was enjoyable, and we want to thank you for your generous rating. All of us at W Atlanta Downtown look forward to your next visit.Best Regards, Alexey Muravskiy,Director of Operations

Hello Toia, Thank you for choosing W Atlanta Downtown. It is gratifying to read how much you enjoyed our amazing bar and energetic location. It was our pleasure hosting you, and we hope you will choose us anytime you are in the neighborhood. We look forward to your next visit!Best Regards, Alexey Muravskiy,Director of Operations

Hello Zafar, Thank you for choosing our hotel. We want every guest to have a comfortable, seamless experience, and based on your rating, we may not have succeeded in your case. We hope you will give us another chance to provide you with the exceptional stay you deserve.Best Regards, Alexey Muravskiy,Director of Operations

Hello Carlos, Thank you for choosing W Atlanta Downtown and for the excellent rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Best Regards, Alexey MuravskiyDirector of Operations

Hello Yolanda, We value your feedback, and we are grateful for your candid comments. We regret any disappointment you experienced due to our breakfast options. We hope the positive aspects of your stay made up for us not meeting every expectation. It was our pleasure hosting you, and we hope you will stay with us again the next time you visit the area.Best Regards, Alexey MuravskiyDirector of Operations

Hello Brittany, We are thrilled you had an unforgettable experience at W Atlanta Downtown, and we appreciate the fantastic rating. It was our pleasure having you, and we look forward to your next visit with us.Best Regards, Alexey Muravskiy,Director of Operations

Hello Ms. De'Shazior, Thank you for evaluating your stay with us. We completely understand your frustration with the lack of assistance when you needed help in the early morning hours. Your feedback has been shared with our Talent, and we will use it to improve our services and responsiveness going forward. Furthermore, we are sorry for your disappointment with the food served to you. We will discuss your comments with our B & F team, as we always want our guests to have a pleasant dining experience with us. We hope you will give us another opportunity to show you our commitment to attentive and outstanding hospitality.Best Regards, Alexey Muravskiy,Director of Operations

Hello Latoria, We are pleased your experience was enjoyable, and we want to thank you for your kind rating. All of us at W Atlanta Downtown look forward to your next visit.Best Regards, Alexey Muravskiy,Director of Operations

Hello Jide, Thank you for the excellent rating. We are delighted to know you had a great time while here and that we exceeded all of your expectations. We enjoyed having you at W Atlanta Downtown, and we hope we will continue to be your hotel of choice whenever you return to Atlanta. Best Regards, Alexey Muravskiy,Director of Operations

Hello Jamie, Thank you for taking the time to rate your experience; we love that you could join us. However, we apologize if your stay was anything other than perfect. We would welcome another opportunity to bestow the exceptional hospitality we customarily provide. Best Regards, Alexey Muravskiy,Director of Operations

Hello Lisa, Thank you for being our guest. We deeply regret that you did not enjoy your stay, and we want to extend our apologies for not living up to your expectations. We hope you will return so that we can have an opportunity to provide you with a better experience.Best Regards, Alexey Muravskiy,Director of Operations

Hello Randy, Thank you for the outstanding rating for W Atlanta Downtown. We believe in creating a vibrant and memorable experience for each of our guests, and we are thrilled you enjoyed your time with us, especially our amazing lounge services. Stop by again soon; we will be looking forward to it!Best Regards, Alexey Muravskiy,Director of Operations

Hello Mirta, We are delighted you stayed with us at W Atlanta Downtown during your time in [city]. We appreciate you mentioning how much you loved our great location and energetic Talent. It was our pleasure hosting you, and we hope you will revisit any time you are in the area.Best Regards, Alexey Muravskiy,Director of Operations

Hello Frandend, Thank you for the generous rating. We are thrilled we exceeded your expectations for a revitalizing experience at W Atlanta Downtown. We hope to have the pleasure of doing so again on your next visit to our area. Best Regards, Alexey Muravskiy,Director of Operations

Hello Lorretta, Thank you for sharing such a delightful review! We love that you took the time to write about our elegant property and rejuvenating accommodations. Our rooms are a mix of engaging style and design with modern amenities to help our guests make the most of their visit. We appreciate you choosing W Atlanta Downtown, and we can’t wait to have you back!Best Regards, Alexey Muravskiy,Director of Operations

Hello Carlos, Thank you for staying with us and providing your feedback. We are sorry that you were disappointed with your room. We offer many different room types to suit different travel needs, and we invite you to reach out to a W Insider when planning your next visit. We look forward to another opportunity to show our commitment to providing you with an exceptional experience.Best Regards, Alexey Muravskiy,Director of Operations

Hello Kendeyjah, Thank you for sharing about your stay with us at W Atlanta Downtown. We are pleased to know you loved our supreme location. However, we are sorry for not meeting some of your expectations. We strive to maintain high standards, not only in service but also with the overall style and vibe of our accommodations. We will relay your feedback to the appropriate individuals as we plan for the future. We look forward to seeing you again the next time you are in our area. Best Regards, Alexey Muravskiy,Director of Operations

Hello Merrill, We are delighted you stayed with us at W Atlanta Downtown during your time in the city. It is good to hear that you mentioned how much you enjoyed our rejuvenating spa and stunning views, and appreciated our spirited Talent as well. It was our pleasure hosting you, and we hope you will revisit any time you are in the area.Best Regards, Alexey Muravskiy,Director of Operations

Hello Xavier, Thank you for the outstanding rating for W Atlanta Downtown. We believe in creating a vibrant and memorable experience for each of our guests, and we are thrilled you enjoyed your stay with us. Stop by again soon; we will be looking forward to it!Best Regards, Alexey Muravskiy,Director of Operations

Hello Winston, Thank you for taking the time to tell us about your stay with us. We are very sorry for not meeting your expectations with the pillows and for the issues you had with the styling of your room. We have addressed this with our Style Department to improve going forward, and we are grateful for the feedback. We will also follow up on your additional remarks regarding the food we serve with the appropriate individuals to see where we can do better. We hope you will allow us another chance to show you our dedication to providing refreshing and flawless accommodations. Best Regards, Alexey Muravskiy,Director of Operations

Hello Antonio, Thank you for the outstanding rating for W Atlanta Downtown and for choosing to celebrate your birthday with us. We believe in creating a vibrant and memorable experience for each of our guests, and we are thrilled you enjoyed your stay with us. Stop by again soon; we will be looking forward to it!Best Regards, Alexey Muravskiy,Director of Operations

Hello Martha, Thank you for choosing W Atlanta Downtown and for the excellent rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Best Regards, Alexey MuravskiyDirector of Operations

Hello Tammra, Thank you for taking the time to post your remarks. We are sincerely sorry for the difficulties you had in communicating with our Talent. We are constantly looking for ways to improve our services, and we are grateful for the feedback. Furthermore, we truly regret the frustration caused by the charges on your account. We appreciate you bringing these billing-related concerns to our attention. You have our assurance that we will review your comments appropriately.Best Regards, Alexey Muravskiy,Director of Operations

Hello Gregory, Thank you for choosing us for your visit. Our team strives to ensure an excellent, authentic experience for each guest; therefore, we are truly sorry for not meeting your expectations. We are constantly looking for ways to improve our services, and we are grateful for the feedback. We appreciate your business and hope to have the opportunity to make it up to you in the near future.Best Regards, Alexey Muravskiy,Director of Operations

Hello Myron, Thank you for the great rating! We love that you had a wonderful stay at W Atlanta Downtown. It was our pleasure having you, and we look forward to your return.Best Regards, Alexey Muravskiy,Director of Operations

Hello Geoffrey, Thank you for the outstanding rating for W Atlanta Downtown. We believe in creating a vibrant and memorable experience for each of our guests, and we are thrilled you enjoyed your time with us. Stop by again soon; we will be looking forward to it!Best Regards, Alexey Muravskiy,Director of Operations

Hello Tara, All of us at W Atlanta Downtown appreciate your excellent rating. We are glad you had an enjoyable experience and would love to see you again soon.Best Regards, Alexey Muravskiy,Director of Operations

Hello Kellie, Thank you for choosing us for your visit. Our team strives to ensure an excellent, authentic experience for each guest; therefore, we are truly sorry for not meeting your expectations. We are constantly looking for ways to improve our guest experience, and we are grateful for the feedback. We appreciate your business and hope to have the opportunity to make it up to you in the near future.Best Regards, Alexey Muravskiy,Director of Operations

Hello Keenen, Thank you for being our guest. Our top priority is for you to have an enjoyable stay and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at W Atlanta Downtown, and we look forward to welcoming you again soon.Best Regards, Alexey MuravskiyDirector of Operations

Hello Gianna, Thank you for the outstanding rating for W Atlanta Downtown. We believe in creating a vibrant and memorable experience for each of our guests, and we are thrilled you enjoyed your time with us. Stop by again soon; we will be looking forward to it!Best Regards, Alexey Muravskiy,Director of Operations