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Reviews of SpringHill Suites by Marriott Atlanta Northwest

2.5 out of 5
SpringHill Suites by Marriott Atlanta Northwest
230 Interstate North Circle, Atlanta, GA

Reviews

9.4

Exceptional

Rating 10 - Excellent. 430 out of 552 reviews" "
Rating 8 - Good. 77 out of 552 reviews" "
Rating 6 - Okay. 27 out of 552 reviews" "
Rating 4 - Poor. 8 out of 552 reviews" "
Rating 2 - Terrible. 10 out of 552 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only problem is that you have to pay $24 for parking and no one tells you till you are there
Stayed 1 night in May 2024

10/10 Excellent

Kevin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great bar tender in lobby
Stayed 1 night in May 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

NOURALDIN

Liked: Cleanliness, staff & service, property conditions & facilities
Its good and close to everything
Stayed 2 nights in May 2024

8/10 Good

Ernst

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Average time spent here
Stayed 3 nights in May 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

6/10 Okay

Jeffery

Travelled with family
Liked: Staff & service
I didn't like the climate control the way it was set up because we kept getting hot and cold if the temperature climate could be set on a standard setting and only came on when the temperature dropped that will make it more comfortable than opposed to getting up through the middle of the night changing the climate control. This was the first time I've ever used anything like this so it calls me to change rooms thinking that something was wrong with the unit
Stayed 2 nights in May 2024
Response from Springhill Suites Management on 25 May 2024
I do apologize for this experience with the climate control. I have shared your feedback with the Leadership team to prevent this from occurring in the future. We appreciate your feedback.

10/10 Excellent

Sakinah

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and clean in a prime location. The rooms were spacious and everyone was very helpful and accommodated well to our needs.
Stayed 1 night in May 2024
Response from Springhill Suites Management on 25 May 2024
Thank you for staying with us! We appreciate your feedback!

6/10 Okay

Jamaya

Liked: Cleanliness, staff & service, property conditions & facilities
Great place just checking in was not as smooth as it should have been. Would stay again though
Stayed 1 night in May 2024
Response from Springhill Suites Management on 25 May 2024
Thank you for staying with us! We appreciate your feedback!

6/10 Okay

Ernestine

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I didn't read anywhere that there was a fee for parking... 40.00 or 24.00 at the hotel...
Stayed 1 night in May 2024
Response from Springhill Suites Management on 25 May 2024
The parking fee is located on our website. We also have a sign at the front desk as you check in.

10/10 Excellent

Lori, Golden

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Springhill Suites Management on 25 May 2024
Thank you for staying with us! We appreciate your feedback!

10/10 Excellent

Lori, Golden

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was wonderful, clean friendly and comfortable. Staff was amazing and friendly. It is a nice walkable distance to Truist park and they even have a free shuttle to the park or mall. I highly recommend and would stay here again anytime. Thank you from the Canadians
Stayed 1 night in May 2024
Response from AmandaS on 22 May 2024
What a lovely review! Thank you for your kind words. We appreciate you and hope see you next time your travels bring you back down our way!

10/10 Excellent

Stacie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. It was in walking distance to Truist Park. The staff was friendly and helpful! We will stay again!
Stayed 3 nights in May 2024
Response from AmandaS on 22 May 2024
Thak you for the 5-star review! We're glad you enjoyed your stay and hope to see you again soon!

6/10 Okay

Torrence

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from AmandaS on 22 May 2024
It appears you did not enjoy your stay with us. We work hard to make improvements every day to be better than we were yesterday. I'm sorry that we missed the mark during your recent stay, but hope that you would allow us a second chance at a better impression should your travels bring you back our way!

10/10 Excellent

Qyntear

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from AmandaS on 22 May 2024
Thank you for the 5-star rating!

10/10 Excellent

Dedra

Stayed 1 night in May 2024
Response from AmandaS on 22 May 2024
Thank you for the 5-star rating!

10/10 Excellent

Stacy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay if watching a Braves game at Truist Park. An easy walk to the game.
Stayed 3 nights in May 2024
Response from AmandaS on 20 May 2024
Thank you! I'm glad you enjoyed your stay, come see us again soon!

10/10 Excellent

angelo

Travelled with family
Liked: Cleanliness, staff & service, amenities
The stay was amazing but I was kept up part of the night by a kid running around the room above me. Also, $24 to park is ridiculous especially when you’re parking at the hotel you’re staying at and your car isn’t valet. I paid almost as much to park as individuals going to the game.
Stayed 1 night in May 2024
Response from AmandaS on 20 May 2024
I am sorry that you were kept up by the child above you and that you were disappointed in the parking fee. I'm glad you enjoyed your stay otherwise! We hope to see you next time your travels bring you back our way!

6/10 Okay

Richard

Travelled with family
Location to Truist Park
Stayed 1 night in May 2024
Response from Springhill Suites Management on 19 May 2024
Thanks for the review!

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a short walk to Truist Park.
Stayed 1 night in May 2024
Response from Springhill Suites Management on 19 May 2024
Thanks for the review!

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was as advertised and breakfast selections was great. Very clean and friendly employees!
Stayed 2 nights in May 2024
Response from AmandaS on 17 May 2024
Thank you for your kind review! I'm glad you enjoyed your stay and hope to see you again soon!

8/10 Good

Chadrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from AmandaS on 17 May 2024
Thank you for taking the time to give us a rating. We hope you come see us again soon!

10/10 Excellent

LAKESHA

Liked: Staff & service
SAMIYA AND AALIYAH HANDS DOWN ARE THE BEST! They turned my trip from a Nightmare to The most Comfortable stay ever! Thank you Thank You Thank You, THEY NEED A RAISE! Also the young man up front for all of his help! Will definitely stay again!
Stayed 2 nights in May 2024
Response from AmandaS on 17 May 2024
Thank you, we are glad you enjoyed your stay and hope to see you again soon!

10/10 Excellent

LACRETIA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the cleanliness of the room the environment.
Stayed 1 night in May 2024
Response from AmandaS on 17 May 2024
Thank you! Your kind review has been shared with the rest of the team and has made their day! We hope to see you again soon!

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the experience was wonderful. I can't say enough about how excellent the complimentary breakfast was as well. 10/10.
Stayed 1 night in May 2024
Response from AmandaS on 17 May 2024
Thank you! I'm so very glad you enjoyed your stay. We look forward to your next trip!

10/10 Excellent

mark, Cincinnati

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
front desk and breakfast service was awesome
Stayed 2 nights in May 2024
Response from AmandaS on 17 May 2024
Thank you! We are glad you enjoyed your visit and hope to see you again soon!

6/10 Okay

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from AmandaS on 17 May 2024
It appears you did not enjoy your stay very much. We apologize for falling short of your expectations. We hope that you would give us a second chance at a better impression should your travels bring you back our way.

10/10 Excellent

Harold

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and I liked I could get what I wanted or needed on the property. I'll definitely stay here again when I visit family in Atlanta.
Stayed 1 night in May 2024
Response from AmandaS on 17 May 2024
I'm glad you enjoyed your stay with us and hope to see you again soon!

10/10 Excellent

Anne

Liked: Cleanliness
Stayed 1 night in May 2024
Response from AmandaS on 17 May 2024
Thank you for the 5-star rating!

10/10 Excellent

Cynthia

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Employees were very helpful and nice
Stayed 1 night in May 2024
Response from Springhill Suites NW Management on 12 May 2024
Thanks for staying with us! We appreciate the review.

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an excellent property selection will use again and again
Stayed 1 night in May 2024
Response from Springhill Suites Management on 12 May 2024
Thanks for staying with us! We appreciate the review.

10/10 Excellent

TITILOPE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from AmandaS on 17 May 2024
Thank you for the 5-star rating!

10/10 Excellent

Donald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Spacious room & clean didn’t care that you have to pay for parking
Stayed 1 night in May 2024
Response from Springhill Suites Management on 11 May 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Kathleen

Travelled with family
close to Truist park
Stayed 1 night in May 2024
Response from AmandaS on 9 May 2024
Thank you for the 5-star review!

10/10 Excellent

Patricia

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing experience
Stayed 3 nights in May 2024
Response from AmandaS on 7 May 2024
Thank you for the 5-star review! Come see us again soon!

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from AmandaS on 7 May 2024
Thank you for the 5-star rating! Come see us again soon!

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from AmandaS on 7 May 2024
Thank you for the 5-star rating!

10/10 Excellent

Ronald

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good stay. We enjoyed with our boys. Thanks,
Stayed 2 nights in Apr 2024
Response from AmandaS on 7 May 2024
We are so glad! We hope you stay with us on your next visit!

10/10 Excellent

Scott

Stayed 1 night in Apr 2024
Response from AmandaS on 22 May 2024
Thank you for the 5-star rating!

10/10 Excellent

renata, cumming

Stayed 2 nights in Apr 2024
Response from AmandS on 22 May 2024
Thank you for the 5-star rating!

10/10 Excellent

Lois

Great stay. Very clean property. Good location. Easy walk to Braves game and battery park. Would definitely stay again
Stayed 2 nights in Apr 2024
Response from AmandaS on 7 May 2024
Thank you for the 5-star review! We look forward to seeing you next time!

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Large room for the price. Close to the stadium great for game days!!
Stayed 1 night in Apr 2024
Response from AmandaS on 1 May 2024
We are glad you chose to stay with on your trip to see the Braves play! Come see us again soon!

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our family’s first time in Atlanta and everything about this was seamless. The staff were very nice and helpful. Everything about our stay was great!
Stayed 1 night in Apr 2024
Response from AmandaS on 30 Apr 2024
What a lovely review! Our team is greatly encouraged by your kind words. We look forward to your next trip to the greater Atlanta area!

10/10 Excellent

Freddie

Liked: Cleanliness, staff & service, property conditions & facilities
Great location had a lot of fun
Stayed 1 night in Feb 2024
Response from AmandaS on 30 Apr 2024
We're so glad you had fun during your stay with us! Come see us again soon!

8/10 Good

Julia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked for its close proximity to Truist park. Quick, easy walk to the stadium. Rooms were large and nice. Only complaint is because the door to the bathroom isnt solid, when someone had to use it in the middle of the night, the light woke everyone up cause it shines through.
Stayed 1 night in Apr 2024

8/10 Good

Tiffney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from AmandaS on 24 Apr 2024
Thank you for leaving us a rating, come see us again soon!

8/10 Good

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from AmandaS on 17 Apr 2024
We appreciate your business!

10/10 Excellent

Brittany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd time staying here. Love this place.
Stayed 1 night in Apr 2024
Response from AmandaS on 17 Apr 2024
Thank you! We appreciate you! Come see us again soon!

10/10 Excellent

Shanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved to be able to walk to Truist Park and the secure parking. We did not like that parking was not included with the price of the room.
Stayed 2 nights in Apr 2024
Response from AmandaS on 17 Apr 2024
Thank you for the 5-star review! We appreciate you and hope to see you again soon!

10/10 Excellent

Tyler

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this hotel. It is close to the braves stadium , clean and really nice.
Stayed 2 nights in Apr 2024
Response from Springhill Suites Management on 13 Apr 2024
Thanks for staying with us! We appreciate your feedback!