All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The free breakfast is great and I loved. This property is decorated nicely and I really liked the wood laminate flooring in our room. Everything we asked your staff for was taken care of and the stay was a pleasure. The shopping centers and restaurants within walking distance are a bonus. I’ll always stay here when I need a hotel in the area.
Beverly
Stayed 5 nights in May 2024
6/10 Okay
Omar
Travelled with family
26 May 2024
Disliked: Cleanliness
room floor was dirty, no shower gel and i find a empty water bottle in the sofa.
Omar
Stayed 4 nights in May 2024
Response from GM on 27 May 2024
Dear Omar, Thank you for choosing us. Our goal is to exceed our guests’ expectations, so I regret that your visit was just okay. We appreciate the feedback and hope to host you again. Sincerely, John George, GM
The staff was knowledgeable and helpful. The breakfast was just okay. The coffee was good, but not available after 10 am. Breakfast offerings were average, but the hot plates covering the food were heavy, and frankly, a danger to young children or more frail individuals.
Darlene
Stayed 3 nights in May 2024
Response from GM on 27 May 2024
Dear Darlene, Thank you for your kind review. I'm happy to know your stay was good, and we appreciate you choosing us. Your honest feedback on areas we can improve is welcomed and fosters change for future visits. I will share your kind comments with our entire team as they work hard to make our guests feel at home. Sincerely, John George, GM
The property was clean and in a safe area. Extra towels in the room would be better but the front desk provided them with I asked for more.
Beth
Stayed 2 nights in May 2024
Response from GM on 23 May 2024
Dear Beth, It’s nice to hear from you. We appreciate you choosing us, and I'm delighted to know your stay was pleasant. Thank you for taking the time to share your experience. We welcome the feedback and look forward to hosting you again. Best, Rayya Dubose, GM
It was a great stay! The staff were very nice and rooms were clean. The only issue we had was trying to get towels in the morning, we had to call several times before someone could bring some up, almost missed our flight.
Lydia
Stayed 2 nights in May 2024
Response from GM on 20 May 2024
Dear Lydia, We're glad to hear from you and appreciate your review. I'm delighted you enjoyed our hotel, service, and cleanliness . My apologies regarding housekeeping; I have taken note. Sincere feedback like yours allows us to impact future guest experiences positively. Best, Rayya Dubose, GM
10/10 Excellent
Pamela
Travelled with family, Business traveller, Travelled with partner
I truly enjoyed the staff, the room and the breakfast. If ever i come back to atlanta, i will stay again.
Pamela
Stayed 2 nights in May 2024
Response from GM on 20 May 2024
Dear Pamela, Our favorite compliment, by far, is that guests plan to return to our hotel. I am thrilled you enjoyed your stay enough to share this great review. On behalf of the entire staff here at the Hyatt Place Atlanta, thank you for your business, and please come back soon. Best, Rayya Dubose, GM
10/10 Excellent
Jaleza
Travelled with family, Travelled with family and small children
Excellent stay for a weekend getaway. Staff was welcoming and easy check in/out. Walking distance for many things around. Rooms do not have microwaves but that was no big issue. Will most definitely be back
Jaleza
Stayed 2 nights in May 2024
Response from GM on 20 May 2024
Dear Jaleza, It is wonderful to hear that your experience was so great that you would stay with us again! I will pass your kind feedback along to the entire staff, as our team here works hard to make our guests feel comfortable. Thank you for your patronage, and please come back soon. Best, Rayya Dubose, GM
Just had a stain on my pillowcase but I love the area.
Kurt
Stayed 2 nights in May 2024
Response from GM on 17 May 2024
Dear Kurt, We're glad to hear from you and appreciate your review. I'm delighted you enjoyed our location. My apologies regarding the stain on your pillow; I have taken note. Sincere feedback like yours allows us to positively impact future guest experiences. Best, Rayya Dubose, GM
Dear Stephanie, Thank you for taking the time to write. I’m happy to hear that our clean accommodations and convenient location made for an enjoyable stay. A return visit is the best compliment! Best, Rayya Dubose, GM
Dear Monica, All-around cleanliness is a significant focus for the entire staff here at Hyatt Place, so it is wonderful to hear that you noticed our efforts. Thank you for being our valued guest and sharing this feel-good review. We appreciate your support and look forward to hosting you again someday. Best, Rayya Dubose, GM
6/10 Okay
venkat
15 May 2024
Disliked: Staff & service
venkat
Stayed 1 night in Apr 2024
Response from GM on 17 May 2024
Dear venkat, Thank you for choosing us. Our goal is to exceed our guests’ expectations, so I regret that your visit was just okay. We appreciate the feedback and hope to host you again. Sincerely,Rayya Dubose, GM
Dear Amberly, Thank you for your time in sharing your kind review, and please visit us again. Best, Rayya Dubose, GM
6/10 Okay
Keesha Lorraine
12 May 2024
Guests should be notified during check in that housekeeping services are by request only.
Keesha Lorraine
Stayed 2 nights in May 2024
Response from GM on 13 May 2024
Dear Keesha Lorraine, I couldn't agree with you more. Thank you for your feedback, and please accept my apologies for our lack of communication regarding the housekeeping service schedule. Please know that I will address your concerns with the staff and we all hope you will stay with us again in the future. Sincerely, John George, GM
Everything, pictures looks just like the property, easy check -in , Free Parking.
Only thing I didn't like was that they didn't provide enough towels and rags to bathe with.
Victoria
Stayed 1 night in May 2024
Response from GM on 13 May 2024
Dear Victoria, Your comfort is our top priority, so it's wonderful to know your stay was pleasant overall. We appreciate all your feedback, both positive and one area for improvement, as it allows us to serve our guests better. Thank you for your review and recommendation, and we look forward to your return. Best, Rayya Dubose, GM
8/10 Good
Schnieder, Brooklyn
Travelled with family, Travelled with family and small children
The stay was good. Staff was really friendly. Free parking is offered. Would definitely recommend.
Schnieder
Stayed 2 nights in May 2024
Response from GM on 6 May 2024
Dear Schnieder, We are thrilled to hear that we provided you with a great stay. Your kind review is appreciated and encourages our team, who works hard to deliver remarkable service. Thank you for selecting our hotel and for taking the time to share your experience. We look forward to your return. Best, John George, GM
The hotel is clean, neat, and well maintained with friendly staff. It's located beside the mall in a beautiful area. Reasonably priced for a nice hotel. I Would definitely stay here again.
Sandra
Stayed 2 nights in Apr 2024
Response from GM on 5 May 2024
Dear Sandra, It is fantastic to hear that your stay was enjoyable! We thank you for your compliments regarding our clean rooms, great location, and, more importantly, our staff. Our associates strive to provide exceptional guest experiences; I will be sure to share your kind feedback. I appreciate you taking the time to write and we hope to host you again. Best, John George, GM
Dear Elijah, All-around cleanliness is a significant focus for the entire staff here at the Hyatt Place Perimeter Center, so it is wonderful to hear that you noticed our efforts. Thank you for being our valued guest and sharing this feel-good review. We appreciate your support and look forward to hosting you again someday. Best, John George, GM
Dear Jackie, It was kind of you to take the time to review our hotel. I’m glad you enjoyed your visit. We appreciate your choosing us and hope to host you again. Best, John George, GM
This is my second time staying, and each time has been a good stay!
India
Stayed 2 nights in Apr 2024
Response from GM on 28 Apr 2024
Dear India, Thank you for taking the time to share your review with other travelers and us. I'm pleased to hear that you were able to enjoy our accommodations and friendly service while in town again. There is no better compliment than a return visit, so we look forward to seeing you again soon. Best, John George, GM
Parking should be free for hotel guest but other than that everything was good
Sheena
Stayed 1 night in Apr 2024
Response from GM on 28 Apr 2024
Dear Sheena, We appreciate you taking the time to let us know you enjoyed your visit. Thank you for choosing us. I am sorry that you were disappointed with the parking. In Atlanta, as in most large cities, parking is valued at a premium, and fees are required for the upkeep of the parking areas. Charges are typically kept separate from the room fees, as only some people who stay at the hotel have a car. We appreciate your review and hope to host you again in the future. Best, John George, GM
10/10 Excellent
ARTURO
26 Apr 2024
ARTURO
Stayed 3 nights in Dec 2023
10/10 Excellent
Lyssa
25 Apr 2024
Liked: Amenities
Great staycation
Lyssa
Stayed 2 nights in Apr 2024
Response from GM on 26 Apr 2024
Dear Lyssa, Thank you for sharing your review, Lyssa! We would love to have you stay with us again for a relaxing staycation. Best, Ihab Beshay, GM
Dear Ashley, Thank you for your business and for taking the time to share a review. I am glad you felt well taken care of in a clean environment. We strive to provide a great experience overall and will share your feedback with our team to let them know they should keep up the good work. Please come see us again soon. Best, Ihab Beshay, GM
Dear Bianca, Thank you for choosing us and leaving a stellar rating. Without the specifics, it's even more heartening to know you had a positive experience. We strive to meet our guests' expectations, and it seems we hit the mark during your stay. Looking forward to welcoming you again soon. Best, Ihab Beshay, GM
Dear kazimierz, Friendly. Clean. Convenient. If our guests used only three words to describe our Hyatt Place, it would be fantastic to hear these were the words chosen. Thank you for your business and for sharing this great review. We look forward to being your hotel of choice anytime you return to the area. Best, John George, GM
Dear Peter, We're happy to hear from you and glad you enjoyed your stay. We appreciate your family choosing to stay with us while visiting the area. I'm pleased to hear we were well suited for your family's travels. We appreciate your feedback and hope to see you again soon. Best, John George, GM
Dear Terrie, Thank you for your patronage. We are so happy to know you enjoyed your stay. Please visit again soon. Best, John George, GM
10/10 Excellent
Tracy
20 Apr 2024
Tracy
Stayed 2 nights in Apr 2024
10/10 Excellent
Dennis
Travelled with family
19 Apr 2024
Liked: Cleanliness, staff & service
Staff
Dennis
Stayed 1 night in Apr 2024
Response from GM on 19 Apr 2024
Dear Dennis, I'm glad that all aspects of your stay met your expectations. We can't thank you enough for staying with us, and we hope to host you again soon. Best, John George,GM
Dear Lili, It’s important to our entire team that all our visitors feel comfortable, so I’m very sorry that you did not enjoy your stay. We hope to serve you better should your travels bring you back to the area. Thank you for staying with us. Sincerely, John George, GM
The rooms look great and the area is wonderful, but me and my girlfriend broke out in hives from the sheets on the beds and the pillow cases. We asked for more sheets and they never came and it took us calling a few times in the day just to get pillow cases.
Kalen
Stayed 3 nights in Apr 2024
Response from GM on 19 Apr 2024
Dear Kalen, I sincerely apologize for falling short of not only meeting your expectations but ours as well. Rest assured, the feedback provided has been reviewed by our team to ensure we consistently deliver upon guest expectations. I would love the opportunity to regain your confidence and demonstrate our commitment to customer service, so we hope you will consider a return visit. Thank you for staying with us. Sincerely, John George, GM
Dear Damion D, Thanks for sharing this generous review of your experience with us. We really appreciate the support and hope to host you again. Best, John George, GM
Dear Crystal, We can't wait to welcome you back! Thank you for this frame-worthy review and please find a reason to visit again sooner rather than later. Best, Ihab Beshay, GM
Dear Raushanah, It was kind of you to take the time to review our hotel. I’m glad you enjoyed your visit. We appreciate your choosing us and hope to host you again. Best, Ihab Beshay, GM
10/10 Excellent
Tilita
13 Apr 2024
Tilita
Stayed 2 nights in Apr 2024
2/10 Terrible
Shana
13 Apr 2024
Shana
Stayed 1 night in Apr 2024
Response from GM on 3 May 2024
Dear Shana, Providing the highest level of hospitality is our number one priority, and I sincerely apologize for falling short of meeting your expectations. Your feedback is greatly appreciated, and we hope to serve you better on a return visit. Sincerely, John George, GM
Stayed for only a night but the staff and location was what we needed! Clean room, loved the shower!
Rachel
Stayed 1 night in Apr 2024
Response from GM on 9 Apr 2024
Dear Rachel, Thank you for taking the time to share your kind review. I’m glad you found our location convenient, accommodations pleasant, and staff friendly. We look forward to being your hotel of choice when in the area. Best, Ihab Beshay, GM
Property is well kept with a big shopping center next to it. Lots of choices for shopping and dinning
Miguel
Stayed 4 nights in Apr 2024
Response from GM on 9 Apr 2024
Dear Miguel, Thank you so much for choosing Hyatt Place. It is lovely to hear that you had a great stay and found our hotel an exceptional option for your travels. We appreciate your business and hope you find a reason to visit us again soon! Best, Ihab Beshay, GM
Dear Grace, I apologize that the servicing of your room was not satisfactory. I will discuss this review with our housekeeping staff to raise awareness of such issues. We value you as our Guest and appreciate you taking the time to write. Please consider a return visit for a better stay. Sincerely, Ihab Beshay, GM
Room had smell of body odor and it didn’t go away…. Extremely loud noises over night. Called the front desk to get moved to a different room and they said none were available. Ended up double-booking a room at a different hotel so we could sleep.
Michael
Stayed 4 nights in Apr 2024
Response from GM on 9 Apr 2024
Dear Michael, I am sorry we didn't provide the comfort level you are accustomed to during this stay at our Hyatt Hotel. Thank you for your honest feedback, and please know that we will review it with the staff as we are constantly working to provide high-quality satisfaction. We hope you will return for an improved experience on a future trip. Sincerely, Ihab Beshay, GM
6/10 Okay
Melaine, Saint Louis
Business traveller
8 Apr 2024
Disliked: Amenities
No restaurant as advertised. So so re: cleaning. It was quiet in my room which I appreciated. The staff is really nice.
Melaine
Stayed 3 nights in Apr 2024
Response from GM on 8 Apr 2024
Dear Melanie, We aim to impress, so I'm sorry that your visit was just okay. Your comments, which highlight some of our successes and areas for improvement, are welcomed as they foster change for the better. Thank you for taking the time to share your review. Sincerely, Ihab Beshay, GM
The staff was pleasant, and friendly. We didnt have to wait at all during check in. Room was clean.
Sharon
Stayed 1 night in Apr 2024
Response from GM on 8 Apr 2024
Dear Sharon, We are here to serve! Thank you for choosing Hyatt Place and taking the time to reflect on your experience and compliment your interactions with our caring staff. Hosting you was our pleasure and we look forward to doing so again anytime upon your return to the area. Best, Ihab Beshay, GM