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Awesome staff and location. My only complaint is that there was a constant clicking sound coming from the bathroom pipes all weekend. But for the price I enjoyed my stay and would return.
Room was very dated. Did not look anything like the picture online. Woken up at 8am by construction banging on the floor above us. Pool closed for renovations
Janna
Stayed 2 nights in May 2024
8/10 Good
Eric
5 May 2024
Liked: Cleanliness, staff & service
Has potential to be very nice, but one side faces a parking garage, several floors are still under construction (including right above me, leading to loud construction noises), and the swimming pool area is under construction. They should you about all of this before you book, so hopefully you read this before you book. :)
The hotel had an intimate feel, despite the size. Surprisingly quiet, too.
Dynamic neighborhood, too, and the hotel was quite near a lovely park with a small lake.
But you need to be aware of your surroundings. There are street people about at night in mid-town Atlanta, but we never felt in danger.
Very friendly and pleasant hotel. Great staff and amenities. Very clean. They had a reasonable and good breakfast buffett. The only small item is that my room has a weird smell but I think it was lack of ventilation.
I was very disappointed that both USB charging ports were not working in my room.
Alice
Stayed 1 night in Apr 2024
Response from John Stephan on 22 Apr 2024
Thank you for choosing to stay with us Alice. I apologize for the inconvenience of the USB charging ports not working properly and I will make sure that we get this issue resolved. I look forward to welcoming you back again soon.
6/10 Okay
tracy
Travelled with family and small children, Travelled with pets
20 Apr 2024
Liked: Cleanliness
Requested that housekeeping turndown the sofa bed. Two individuals brought linens to room but said no to putting linens on the sofa bed. One person indicated that she would “help me” put the linen on, but she would not do it herself.
They are performing renovations to the 9th floor and above. I was on the 8th floor. Construction started at 7am and was incredibly noisy. The front desk could not get them to stop. Horrid experience.
We had the best time at the Hyatt. We loved CJ at the front desk, he was very patient, funny, and always had a great attitude. We also loved the manager, Rabbit, she was so sweet and always immediately noticed when we would arrive back to the hotel helping us with valet.
Everything was great with the exception of parking. Unless you use valet for parking in the same garage, you have to self park all the way at the top (9th level) of the parking garage, park your vehicle, and then walk down a flight of stairs to reach the elevator.
Pictures are misleading. The hotel is dated and the room barely had any light coming in since there is a whole parking building blocking the windows. Feels like you have no privacy. Also, the noise sucked. You could hear the conversations from the rooms next door. Will never stay at a Hyatt property. This is the second time I have an issue with this chain of hotels. Subpar service. Stick to Marriott or Hilton family of properties.
Upon arriving, the front desk informed me that the room type I prepurchased was not available. I was given a smaller room on a loud street without compensation or a partial refund of any kind. Otherwise the hotel is ok. Certainly wouldn’t stay again.
The Hyatt Centric Midtown Atlanta was one of the best hotel visits I have had within my time visiting the area. Not only was the entire staff extremely sweet and communicative during our last-minute reservation, but further assisted in guiding us on what ameneties were in the facilities and keeping us up to date on any major issues that may have arised across the hotel (which were minimal by the way). Overall, this has become my go-to spot to visit when traveling to Atlanta; You won't be dissapointed!