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Reviews of Hampton Inn Atlanta-Georgia Tech-Downtown

2.5 out of 5
Hampton Inn Atlanta-Georgia Tech-Downtown
244 North Ave NW, Atlanta, GA

Reviews

8.6

Excellent

Rating 10 - Excellent. 491 out of 1000 reviews" "
Rating 8 - Good. 338 out of 1000 reviews" "
Rating 6 - Okay. 86 out of 1000 reviews" "
Rating 4 - Poor. 56 out of 1000 reviews" "
Rating 2 - Terrible. 29 out of 1000 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Jasmine Clarady- Sales Manager on 20 May 2024
Thank you for taking the time to leave us a perfect rating!

6/10 Okay

Jose

Stayed 4 nights in May 2024
Response from Jasmine Clarady- Sales Manager on 20 May 2024
Thank you for sharing your experience with us. Was there anything we could have done to make your stay better than it was?

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a good experience, It’s kind of out-of-the-way from the main city, but for the price it’s really good
Stayed 4 nights in May 2024
Response from AGM on 13 May 2024
Thank You for the Feedback.

10/10 Excellent

tracey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean only staying overnight
Stayed 1 night in May 2024
Response from AGM on 13 May 2024
Thank You for the Feedback.

10/10 Excellent

sadai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from AGM on 10 May 2024
Thank You for the Feedback

10/10 Excellent

Athena

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ecxelent
Stayed 1 night in Apr 2024
Response from Jasmine Clarady- Sales Manager on 3 May 2024
Thank you for taking the time to leave us a perfect rating!

10/10 Excellent

Imtiyaz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Apr 2024
Response from RD on 18 Apr 2024
Thank you for the feedback.

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
perfect to stay for a GA Tech visit. Must have had bad timing because the water was down for a few hours & one of the 2 elevators was out and darn was the other one slow! The room I stayed in was perfectly fine, but what's with no clock in hotel rooms these days? I guess keeping the correct time is a pia for them.
Stayed 2 nights in Apr 2024
Response from RD on 18 Apr 2024
Thank you for the feedback.

10/10 Excellent

Jaimie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and polite! Great area where everything is pretty much within walking distance. Free hot breakfast was also a huge perk!
Stayed 2 nights in Apr 2024
Response from Jasmine on 16 Apr 2024
Thank you for leaving a review of your stay with us. We are glad to hear you enjoyed your stay. I will be sure to share your review with our entire team at our next meeting. We especially love when our guests comment on the friendliness of our staff. We take extreme pride in our customer service. Thanks again and safe travels!

6/10 Okay

Karla

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Apr 2024
Response from RD on 18 Apr 2024
Thank you for the feedback.

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front staff was very nice. The hotel was very clean and up to date.
Stayed 1 night in Apr 2024
Response from RD on 9 Apr 2024
Thank you for the kind words.

10/10 Excellent

Robin, Johns Island

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and very clean. Being across the street from Georgia Tech made visiting the college very easy. We also walked to the aquarium very easily. We will stay here again.
Stayed 1 night in Apr 2024
Response from RD on 7 Apr 2024
Thank you for the wonderful feedback.

10/10 Excellent

Edinson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, excellent service.
Stayed 2 nights in Apr 2024
Response from RD on 7 Apr 2024
Thank you for the wonderful feedback.

6/10 Okay

Stephanie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No luggage carts available, even after we waited 30 minutes and physically went with staff and checked every floor. A few hours after check in I went downstairs, went to my vehicles on the lower level and one of our 4 Runners was unlocked!!! Not ok….
Stayed 1 night in Mar 2024
Response from rd on 3 Apr 2024
Thanks for the feedback

10/10 Excellent

Jitin, Ashburn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from RD on 29 Mar 2024
Thank you for Staying with us.

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property seems to have been recently updated. Lobby area was very nice. Rooms were fine but a bit worn out. Location is perfect for families visiting Georgia Tech. Front desk staff was exceptionally welcoming and friendly, including Tayy and Kristen. Thanks to them for making our stay more enjoyable: we would gladly come back.
Response from RD on 25 Mar 2024
Thankyou for your fewedback.

10/10 Excellent

Albana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We did not book any restaurant and we ended up going back into the hotel without having dinner. The staff was so helpful (really sorry that I can't remember the name of the guy in the reception that night) he went beyond to help us order something to eat. We would definitely recommend to our friend.
Stayed 1 night in Mar 2024
Response from RD on 20 Mar 2024
We at Hampton Inn appreciate your feedback., we would definitely greet open hands if you ever return.

8/10 Good

Samera

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024
Response from RD on 19 Mar 2024
Thank You, for your feedback

4/10 Poor

Margaret

Stayed 4 nights in Feb 2024
Response from rd on 3 Apr 2024
Thanks for the feedback

8/10 Good

Shanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family of four had an ample sized room. The a/c was stuck on a certain temperature that was not good for us so we were able the move. The front desk staff were very attentive and helpful. The location of this hotel is ideal for visiting Georgia Tech. I hope administration stays on top of the maintenance of the affordable option for families wanting to stay here.
Stayed 2 nights in Mar 2024
Response from rd on 10 Mar 2024
Thank you We at the Hampton Inn appreciate you and your family staying with us.

10/10 Excellent

Tora, BERKELEY

Stayed 1 night in Feb 2024
Response from RD on 20 Mar 2024
We appreciate your feedback.

8/10 Good

Verified traveller

Travelled with family
Liked: Property conditions & facilities, room comfort
Great location, needed more staff at breakfast
Great location to walk to tourist attractions and stadiums. Mostly clean, some renovations were done, some repainted. Lobby was great to hang out in. Breakfast was very good, but due to a millions cheerleaders the staff couldn’t keep up with demand. Ran out of breakfast items several days. Not a deal breaker, but unfortunate. Staff was welcoming and helpful!!
Stayed 3 nights in Feb 2024
Response from AGM on 27 Feb 2024
I hope this message finds you well. On behalf of Hampton Inn Atlanta Georgia Tech Downtown we want to extend our sincerest apologies for the less-than ideal experience you may have had. While we strive to create the perfect vacation for all of our guest, unfortunately sometimes we do fall short. We are genuinely sorry for the inconvenience this may have caused, which is certainly not our standard of service.

8/10 Good

Lisa

Liked: Cleanliness
Stayed 2 nights in Feb 2024
Response from AGM on 27 Feb 2024
Thanks for the rating and thank you for staying with us.

8/10 Good

Eli

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Felt itchy after getting out of bed. Couldnt tell if it had bed bugs or not.
Stayed 2 nights in Feb 2024
Response from AGM on 27 Feb 2024
Thanks for the feedback, could be the materials that the sheets and covers are washed in, thank you overall for choosing to stay with us.

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from AGM on 27 Feb 2024
Thank you for the rating, we at the Hampton in appreciate it.

6/10 Okay

Rafael

Business traveller
Liked: Cleanliness
Hotel Campus Hotel
…just OK hotel. It definitely shows its wear and tear. Had a leak in the bathroom (at shutoff valve)…it’s a very worn out hotel. The only benefit is proximity to Georgia Institute of Technology…it’s on the edge of the campus. The hotel will also attract young future students, which were up and loud next door. Staff was great and very helpful.
Stayed 2 nights in Feb 2024
Response from AGM on 27 Feb 2024
I hope this message finds you well. On behalf of Hampton Inn Atlanta Georgia Tech Downtown we want to extend our sincerest apologies for the less-than ideal experience you may have had. While we strive to create the perfect vacation for all of our guest, unfortunately sometimes we do fall short. We are genuinely sorry for the inconvenience this may have caused, which is certainly not our standard of service.

10/10 Excellent

Candice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from AGM on 27 Feb 2024
Thank you for the rating, we at the Hampton in appreciate it.

10/10 Excellent

Hope

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very professional and accommodating with a great continental breakfast.
Stayed 1 night in Jan 2024
Response from AGM on 27 Feb 2024
Thank you for the rating, we at the Hampton in appreciate it.

6/10 Okay

Randall

Travelled with family
Liked: Staff & service
My only complaint was that the room smelled like dirty socks
Stayed 2 nights in Jan 2024
Response from AGM on 27 Feb 2024
I hope this message finds you well. On behalf of Hampton Inn Atlanta Georgia Tech Downtown we want to extend our sincerest apologies for the less-than ideal experience you may have had. While we strive to create the perfect vacation for all of our guest, unfortunately sometimes we do fall short. We are genuinely sorry for the inconvenience this may have caused, which is certainly not our standard of service.

6/10 Okay

Glenn

Travelled with family
Liked: Staff & service
Good location to Emory Hospital, probably a 1930-1940 building, no microwave, way overpriced for what you get, pay high price for motel and get ripped off with $20 a day valet parking only. I would never stay there again. The staff was very friendly and helpful.
Stayed 2 nights in Jan 2024
Response from AGM on 28 Feb 2024
I sincerely apologize for the less-than-ideal experience you had during your recent stay with us.

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick college trip stay
Welcoming staff at the front desk, clean room, no complaints
Stayed 1 night in Jan 2024
Response from AGM on 28 Feb 2024
Thank You for the feedback Denise.

10/10 Excellent

SHARON

Stayed 1 night in Jan 2024
Response from AGM on 28 Feb 2024
Thank You for the feedback. The Hampton family appreciate. it.

10/10 Excellent

Daniel

Stayed 1 night in Dec 2023
Response from AGM on 28 Feb 2024
Thank You for the feedback. The Hampton family appreciate. it.

10/10 Excellent

Ivan

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the heart of Georgia tech, they accept dogs (up to 2 per room) with an extra fee. Breakfast is good. Walkable/short drive distance to restaurants. Room was clean. Valet parking is obligatory (you’re not allowed to park your car).
Stayed 1 night in Jan 2024
Response from AGM on 28 Feb 2024
Thank You for the feedback. The Hampton family appreciate. it.

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from AGM on 28 Feb 2024
Thank You for the feedback. The Hampton family appreciate. it.

10/10 Excellent

Adrienne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for GT parents. I was very happy with our stay. The only negative thing was that the curtains don’t shut all the way and it was too bright in our room. We had to rig the curtains to sleep.
Stayed 1 night in Dec 2023

10/10 Excellent

Rhonda

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Updates Needed
The front desk staff is exceptional! However, the hotel itself needs updating. The toilet tank cover was just sitting on top, didn’t fit; there was mold on the ceiling in the bathroom; walls weee peeling; and EXTREMELY noisy with the street. At night it sounded like a drag racing strip with the cars and noise. Beds were comfortable and as I said, all of the front staff including parking were extremely friendly and helpful.
Stayed 2 nights in Dec 2023

8/10 Good

Hamilton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Tabatha

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay over the weekend. The location was everything for us! The breakfast was very good every morning. We will definitely be back.
Stayed 3 nights in Dec 2023

10/10 Excellent

Bernie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An SEC Championship weekend at the Hampton Inn
The hotel was clean, no bad surprises. It was a great location and ideally located. But the thing I thought most remarkable was the staff. Extremely pleasant, respectful, highly efficient, highly effective and so friendly. Loved them all.
Stayed 2 nights in Dec 2023

10/10 Excellent

Deborah

Liked: Staff & service
Disliked: Room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Shamonica

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Nov 2023

10/10 Excellent

oscar

Liked: Cleanliness, staff & service
This property was overall ok except for tv kept going out every 10 min to 15 min. I basically come on weekends to relax and watch tv
Stayed 1 night in Nov 2023
Response from Jasmine on 20 Nov 2023
Thank you for leaving a review of your stay with us. We are glad to hear you enjoyed your stay. We will ensure your concerns regarding the visit are passed along to resort management so that we may continue to improve in the future.

6/10 Okay

Kayon

Stayed 3 nights in Nov 2023

8/10 Good

Patricia

Liked: Cleanliness, property conditions & facilities, room comfort
handy location - easy walk to olympic/cent. park
I was surprised at the $20/nt parking fee. we had a king-sized bed on the 6th floor. We kept the fan on all night to cover traffic noise in the morning, and that worked. The room was clean and the bed very comfortable. The breakfast was very good. We walked to and from a concert at the Tabernacle on a Sunday night, and felt very safe.
Stayed 1 night in Nov 2023
Response from Jasmine on 20 Nov 2023
Thank you for leaving a review of your stay with us. We are glad to hear you enjoyed your stay.

10/10 Excellent

Ermelinda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accomidations were great, breakfast was awesome, friendly staff, although they didn't know how to get the Pelaton bike to work! I can't believe we paid $180 for the room and had to pay an additional $10 to park!
Stayed 1 night in Nov 2023
Response from Jasmine on 20 Nov 2023
Thank you for leaving a review of your stay with us. We are glad to hear you enjoyed your stay. We will ensure your concerns regarding the visit are passed along to resort management so that we may continue to improve in the future.

10/10 Excellent

Rachad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Property is okay, gym is terrible and breakfast is below average. Staff are very friendly and polite.
Stayed 3 nights in Oct 2023
Response from Jasmine on 20 Nov 2023
Thank you for bringing this to our attention. We want to ensure that all of our guests enjoy their stay in a clean, well-kept environment. We appreciate your feedback and will make sure to pass it along to the appropriate team.

10/10 Excellent

Jacqueline, Lillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed staying here! Valet parking was nice (extra cost) and big breakfast! Bathroom needs some tlc but as a whole it was nice! Staff were excellent!
Stayed 2 nights in Nov 2023
Response from Jasmine on 20 Nov 2023
Thank you for taking the time to provide us with feedback on your most recent stay. We especially love when our guests comment on the friendliness of our staff. Thank you for bringing this to our attention, we take extreme pride in our customer service. Thanks again and safe travels!